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Hyatt Ziva Rose Hall

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Overview
Formerly the Ritz Carlton Rose Hall, this storied property is being reinvented as Hyatt Ziva through a multi-million dollar renovation. Located on 5,000 picture-perfect acres in Jamaica's exclusive Rose Hall, this all-inclusive masterpiece will cater to guests of all ages who appreciate the finer things in life. Included will be a beach club, luxurious accommodations overlooking the sea, several expansive pools plus easy access to luxury shopping at The Shoppes at Rose Hall and the 18-hole championship White Witch Golf Course.

Location: Beachfront at Rose Hall, minutes from the airport.


tripadvisor Traveler Reviews
  • Emma_Lou_2222 : Milwaukee, Wisconsin
Great choice for first all-inclusive experience

I looked at a lot of reviews and different hotels before booking Hyatt Ziva and I'm SO glad we booked this one; we had such a great experience. We booked a full ocean view room and we were placed on the third floor of the modern building (Rose Building) and it was superb! The room was gorgeous and the view was breathtaking...it was over the rocks instead of the beach so it was completely private on there. The cleaning staff was great, they gave me little bottles of wine and pineapple juice when we asked for it. All of the restaurants were really good, it wasn't the best I've ever eaten but it was still very good. We went to everywhere at least once and never had a bad experience. We were seated right away (went around 6:30-7ish) and the food came out super fast. We only were able to see one show (fashion show) since we were usually so tired by 9pm, but I'm glad that we saw at least one. I'm really glad we went to a family place (for our honeymoon) since we are both pretty active. It was very windy 6 of the 7 days we were there so we couldn't use any of the beach activities, but luckily on the kid side they had balls you could get and play volleyball, basketball or throw a football in the huge pool. The Adult side always had a lot of people in it, so we spent most of the time in the kid pool, which only had about 5 kids in it. Ellerton in the pool bar was AMAZING! Ask him for his special drink with nutmeg on top! It's not too sweet so you can have a lot of them!Overall we were sooo happy with our choice here, it was such a relaxing, enjoyable vacation, and we would love to go there again!

  • Reesegreen :
Best Hotel & Staff In Montego Bay

We stayed at the Hyatt Ziva on January 12-15th and my expectations for the trip were absolutely met & surpassed within the first hour after we arrived. When we arrived at the Sangster airport, we were greeted by the staff with fresh drinks. They had an awesome driver who came and picked us up and took us to the hotel. When we arrived, I was blown away by how clean the property was and how welcoming every single staff member was. Check-in was a breeze & they had our rooms ready at 1pm even though the designated check-in time was 3pm. The rooms were immaculate, and nearly every room had an amazing ocean view. The mini-bars were fully stocked and were COMPLIMENTARY (yes, they really were 100% free) which was awesome. 24/7 room service was available, and that was also FREE! The wifi extended everywhere you went on the property, including the beach, so your phone works anywhere. The bars were awesome, the restaurants had endless selections of food at all times of the day and the 24/7 coffee bar was amazing. But that wasn't even the best thing about the resort. What made our trip the best ever was our bartender/waitress. Her name was Portia-Lee and she made our experience that much better. Anything we needed, she was there to give it to us. Food, drinks, towels, you name it and she was there to go get it for us. Her wittiness & amazing attitude were so awesome that we probably would've just hung out with her all day if she didn't have other guests to attend to! I would love for the management of the property to give her some sort of reward for her amazing hospitality because she went above and beyond to make sure our trip was worthwhile and that we were made to feel like the resort was our home for the duration of our stay. I give this resort 5 stars just because of her, because of her we will be returning to this same resort when we come to Jamaica again! Thank you to all of the staff. You guys were amazing. As y'all would say in Jamaica, there was "no problem" at all that is worth noting in this review. 🇯🇲 Keep up the good work!

  • Diamond R :
Best Butlers

My butlers were amazing: Kimona and Worren. Both were attentive to everything that I needed as well as providing great service. I had the BEST customer service around the clock! Planning to make another visit soon!

  • bareurth : Arundel, Maine
The most amazing resort yet!

This resort is just beautiful with an amazing staff and exceptional food! Our room had a swim up pool with a secluded view. It felt like we were the only ones in the resort. If we wanted a little excited, we were steps away from the main pools. This resort is about the details in entertainment, dining and attention. Room service was often delivered on top of the heads of wait staff! So very cool. Special thanks to the ET for making our stay so memorable! To Monica, Ameika, Shantal, Sophia, Shanae, Alecia and Velesha from the kid's club..you're all amazing. And to the Z crew, Ruthnn, Crystal, Bernadine, Kelly-Ann, Tatan, Ocone, Oshone W., Oshone, Anotniel and Omar you made are stay heaven. Thank you Maria, for your amazing energy. This is a must see resort! LOVE!

  • Q9562MFkellys : Baltimore, Maryland
Love this spot!

Excellent service! The staff really seems to love their jobs. Food options are very good for an all inclusive. They have added so many things since last year. Upgrade to ocean view room on the Ziva side was fabulous! Except that staying on the Ziva side means that you to listen to the music every night. It is loud. We didn't love that part. We have already booked our 3rd trip for Jan 2018, and we are going back to the Zillara side which is more quiet. The aqua cabanas are SO worth the $69/day. Favorite food spots are the jerk chicken stand and the pizza bar with pizza chef Jason. Well done Hyatt!! I hope that the Cabo Ziva is a great - we are headed there this summer.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • All meals (buffet, breakfast, daytime and late night snacks)
  • 24-hour all inclusive
  • Dinner can be a la carte (reservations not required, dress code in effect)
  • Unlimited international and domestic drinks
  • Daily activities
  • Nightly entertainment
  • 24-hour room service
  • Non-motorized water sports
  • Snorkeling
  • Tennis
  • 387 rooms
  • 5 restaurants
  • 5 Bars
  • 2 Pools
  • Fitness Centre
  • Spa
  • Sauna
  • 2 Tennis courts
  • Boutiques
  • Business centre
  • Wi-Fi 
  • Laundry services
  • Golf nearby

Hotel rooms include:

  • 2 double beds or 1 king-size bed
  • 1 full bathroom
  • A/C
  • TV
  • Coffee maker
  • Hair dryer
  • Bathrobes
  • Slippers
  • Alarm clock
  • Iron/ironing board
  • Desk
  • Phone
  • iPod dock
  • iHome clock radio
  • Mini-bar stocked daily
  • Laptop safe
  • Complimentary coffee/tea
  • Twice daily housekeeping
  • Turndown service
  • Room service
  • Wi-Fi
  • Concierge service
  • Upgraded amenities
  • Balcony or patio
  • Approximately 493 sq.ft.
  • Maximum occupancy of 4

For the Kids - Kids Club for children 3 to 12 years old. 

Weddings - Wedding packages are available. Please inquire for details and pricing.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Hyatt Ziva Rose Hall
    Montego Bay,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hyatt Ziva Rose Hall
Rose Hall Road, A1, Rose Hall, Montego Bay Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.