Hyatt Ziva Rose Hall
- What's Included
- All Inclusive Features
Location: Beachfront at Rose Hall, minutes from the airport.
My 14 yr old daughter and I stayed at The Hyatt July 11 th 2017. We had the best time. Food, Entertainment, Staff and the pools were all perfect. The property was emasculate and they are still working to improve. I posted pictures on my Instagram and one of my childhood friends booked for end of July . I have been to many resorts in Jamaica as we have family there but I will only stay at The Hyatt from now on. Such a great experience. As a woman travelling alone with a daughter I also felt very very safe.
At check in, find Shamoye. She's friendly and makes sure you're taken care of. Visit the Brazilian restaurant and ask for Brian. He's amazing. Also, the food is lovely. They at the poolside, find Chantell. She'll take care of you like family. Also, if you go over to Zilaria, ask for Brandon. He'll make you laugh so hard. If you want something to do in the night, Union Jack has the right vibe. I do hope they get better sheets and towels. They were just okay. I prefer soft, fluffy towels and bedding.
Very friendly hotel with entertainment for kids and adults. The water sports are fun and breaks up the pool routine. Short stay so did not venture out from the hotel. Only con is the front desk and lack of AC in the restaurants and lobby. It really hit us the first day but we acclimated. However, there were days the sun did not let up so make sure you are hydrated and near the pool. Front desk needs 2 more people. The laid back attitude is fine but when you are tired and hot - it's not a good combo. Definitely recommend it for a short family vacation.
Pros: staff was very friendly and kind and always there to help. Never made you feel like you were putting them out or that they didn't feel like working. Pool was beautiful, lounge chairs and umbrellas plentiful.Room was clean and bathrooms big and nice.Cons: hotel needs sprucing up--furniture outside of the room looked shabby. Carpets looked worn and dirty. Sometimes you didn't want to sit on a chair or couch because it looked stained and gross. Dinners were just ok-nothing to get excited about or even want to return to.I would come back here b/c the scenery, staff and location were great and they were very nice to the kids. We never felt like we needed to leave the property. Hospitality was top-notch. I hope they will put some money into fixing things up.
Great place to visit cannot say enough about this place. I will visit again next year. The night entertainment was great something different every night. The Michael Jackson show was GREAT! The Marching Band was also Great they had the crowed hyped. I would recommend this hotel to anyone by far the best in Montego.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals (buffet, breakfast, daytime and late night snacks)
- 24-hour all inclusive
- Dinner can be a la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
- Daily activities
- Nightly entertainment
- 24-hour room service
- Non-motorized water sports
- 387 rooms
- 5 restaurants
- 5 Bars
- 2 Pools
- Fitness Centre
- 2 Tennis courts
- Business centre
- Laundry services
- Golf nearby
Hotel rooms include:
- 2 double beds or 1 king-size bed
- 1 full bathroom
- Coffee maker
- Hair dryer
- Alarm clock
- Iron/ironing board
- iPod dock
- iHome clock radio
- Mini-bar stocked daily
- Laptop safe
- Complimentary coffee/tea
- Twice daily housekeeping
- Turndown service
- Room service
- Concierge service
- Upgraded amenities
- Balcony or patio
- Approximately 493 sq.ft.
- Maximum occupancy of 4
For the Kids - Kids Club for children 3 to 12 years old.
Resort Location Map
Hyatt Ziva Rose HallMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Rose Hall Road, A1, Rose Hall, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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