Hyatt Ziva Rose Hall
- What's Included
- All Inclusive Features
Location: Beachfront at Rose Hall, minutes from the airport.
Horrible service in main reception, buffet restaurant, pool bar, jerk chicken counter. They were just very arrogant. I have been staying for so many 5 star hotels before but never encountered such bad service!!1
I have been to several all inclusives, including Sandals twice, and I must say Hyatt Ziva ranks right up there with the best!!! The resort is stunning!!! Food is amazing and the staff was incredible. Look for Hussein at the Calypzo or Pool bar. Makes great drinks and is a pleasure to talk to and interact with! Gave us great advice on sites to see and even made sure he wished us a safe trip home on our last day! Herbert is one of the supervisors and goes above and beyond to make sure the guests are happy. If your looking for Starbucks style coffee hit up Grindz and ask for Verona. She makes a killer iced caramel macchiato! Since the resort is currently under construction there were limited restrooms in some areas, especially by the main pool. Depending on where you were on the resort it was sometimes easier to just go back and change in your room. Also, if you don't want to be woken up early by a screaming kid in the room next door, I recommend you stay on the Zilara side. Walls are quite thin and as you know children are up and moving early. Otherwise there wasn't a whole lot to complain about!! Highly recommend staying here!! Will definitely be returning for another stay!!!
This is the eighth year that my sister and I have been travelling to Montego Bay, Jamaica. We stayed at this property when it was originally a Ritz-Carlton and now a recently renovated Hyatt. We can't say enough positive things about this resort. Since we were last there in 2016, a number of additional changes were made to enhance the resort. The beaches were expanded to allow for more seating areas on the beachfront. They also added a Jerk Center restaurant adjacent to one of the beach areas. The grounds are beautifully kept and the resort has two pools (one includes a swim-up bar). Throughout the day, they also offer a number of activities at the pool. The staff at the Hyatt Ziva is truly remarkable. They embody a customer service spirit and go out of their way to make sure that you have a wonderful stay. For the past three years, we have had butler service. Our butlers this year, Worren and Kimona, were extremely attentive and made our time at the resort extra special. However, all of the butlers we have had over the past three years have been wonderful. The resort is all inclusive and offers a number of restaurant options. There are a variety of cuisine options, so we never became bored dining at the resort. In the evening, the resort offers daily entertainment in the village. If you are thinking of travelling to Montego Bay, we highly recommend the Hyatt Ziva or Hyatt Zilara (adults only). You can't go wrong with this remarkable resort that provides exceptional service!
We stayed in club level rooms which we found out once we got there that it meant pretty much we're in the "older" building but trust me, you wouldn't even know unless you see a new room lol because ours was absolutely gorgeous, spacious and very clean! Comfy big bed. We had no room complaints and of course beautiful unhindered ocean view. Food was absolutely delicious!!Our fav spot was Choicez. However, the Italian restaurant was a disaster for us. Drinks were really good tooAnother "issue" we experienced was having to request the bottle of champagne that was included in our room rate instead of it being offered or brought to our room but once we did, it was sent up immediately. Personally though, With the exception of your "own" concierge which means quicker room service, I really do not see the absolute need to upgrade to club level but it's not bad either so if you're feeling to splurge, splurge I guess on your room type more than just club level lolActivities were really good tooHowever, I recently experienced the Hyatt Ziva Cancun and I definitely choose that resort 100x more than this one (just a FYI)
This was our first trip to Jamaica. We chose Montego Bay due to the location from the airport. After a long day of travel we didn't want to drive far to our destination. As for our experience traveling as a family we have been to Florida, Arizona, Mexico 4 times, Grand Cayman, and Jamaica. Personally I have traveled to many countries including Europe several times, Hawaii, Dominican Republic, and Mexico over 20 times. Jamaica was a very great experience. We loved the culture. The people were very friendly. The airport was a breeze. And transfer to the Hyatt Ziva was comfortable and friendly. Arriving at the resort the property is BEAUTIFUL. The buildings and landscape especially are stunning. Very clean and well kept. The front desk help was friendly. Our rooms were in the newer building by the restaurants and stage where the nightly entertainment was enjoyed. Yes it is loud at night while the shows are playing but I brought ear plugs which helped. The rooms were very comfortable and clean. No complaints. Our teenage boys had a room next to us and they were very happy with everything. Especially 24 hour room service. They had cheeseburgers and ice cream late night every day we were there. They also loved the cookies at the coffee/cafe shop located in our building by all the restaurants. The restaurants were all good. Not great but very good. The Asian was probably our favorite and I also liked the Italian, and the Brazilian steak house. The buffet was average at best for dinner. We really loved the jerk chicken and pork stand by the pool. Delicious and super convenient. The boys would grab this food throughout the day when they got hungry for a snack. The bars and drinks were ok. I've had much better drinks in Mexico. I won't compare it to Hawaii or Grand Cayman because they aren't in the same category but I feel the Mexico all-inclusives are a good comparison. The Chardonnay was good. That was a bonus. The beach is pretty but not a nice Long Beach for walking. It's just a cove style. And there is not good swimming or wave surfing. It is excellent for young young kids because it's calm, shallow, and one area is sand bottom. The other areas are very shallow and rocky making it almost impossible to swim. This was the only complaint from my kids and myself too. We much more enjoy a good swimmable, walkable , beach. The views are very pretty though and it is cleaned daily from weeds and the waitresses are very good and friendly. The staff was great! My boys had tons of stuff to keep them entertained. They played beach volleyball, shot hoops in the pool, played bean bag (corn hole) tournaments, paddle boarded, played pool, foosball, then chilled out in their room with wi-fi. I would highly recommend this resort. We had such a fun stay. And next door is the adults only side where my husband I could go have a dinner alone. But the family side has better pools and beach by far.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals (buffet, breakfast, daytime and late night snacks)
- 24-hour all inclusive
- Dinner can be a la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
- Daily activities
- Nightly entertainment
- 24-hour room service
- Non-motorized water sports
- 387 rooms
- 5 restaurants
- 5 Bars
- 2 Pools
- Fitness Centre
- 2 Tennis courts
- Business centre
- Laundry services
- Golf nearby
Hotel rooms include:
- 2 double beds or 1 king-size bed
- 1 full bathroom
- Coffee maker
- Hair dryer
- Alarm clock
- Iron/ironing board
- iPod dock
- iHome clock radio
- Mini-bar stocked daily
- Laptop safe
- Complimentary coffee/tea
- Twice daily housekeeping
- Turndown service
- Room service
- Concierge service
- Upgraded amenities
- Balcony or patio
- Approximately 493 sq.ft.
- Maximum occupancy of 4
For the Kids - Kids Club for children 3 to 12 years old.
Resort Location Map
Hyatt Ziva Rose HallMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Rose Hall Road, A1, Rose Hall, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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