Hyatt Ziva Rose Hall

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Formerly the Ritz Carlton Rose Hall, this storied property is being reinvented as Hyatt Ziva through a multi-million dollar renovation. Located on 5,000 picture-perfect acres in Jamaica's exclusive Rose Hall, this all-inclusive masterpiece will cater to guests of all ages who appreciate the finer things in life. Included will be a beach club, luxurious accommodations overlooking the sea, several expansive pools plus easy access to luxury shopping at The Shoppes at Rose Hall and the 18-hole championship White Witch Golf Course.

Location: Beachfront at Rose Hall, minutes from the airport.

tripadvisor Traveler Reviews
  • Lino-Review : Aurora, Canada
25th Anniversary Vacation

We highly recommend this resort, the facility,food, and personnel are all first class. We especially enjoyed the excellent service we received from our butlers Kenton,Stephen, and Toni. They catered to us with drinks and food on the beach, at the pool, and many nights we found a nice surprise in our room. They made us feel like royalty, and made our stay even more special. The al a carte restaurants were excellent as well. The food was amazing and excellent service from the staff. Gorgeous pools and the grounds are well kept.The beach area was nice but would be more enjoyable if the rocks and shells can be removed.We stayed in a butlers room suite, double the size of a standard room with ocean front view. we had a beautiful view of the ocean and resort, and it was spotless.We wanted a special place for our 25th anniversary and we got it at the Hyatt Ziva we had a great time and would highly recommend this resort.Lino & Brunella

  • ninaw812 : Baltimore, Maryland
It felt like paradise and I was their queen!

Hyatt Ziva was a great experience from check in to check out. They kept the grounds nice and clean. My room was clean and comfortable. I slept like I was home in my own bed. The staff was very attentive and friendly. The food from room service and restaurants was delicious. And they kept they drinks coming. I definitely will stay with them again.

  • jlvee : Toronto
Butler Service is amazing!!! 100%

VIP Airport lounge was a nice touch - no need to wait outside for your transfer to the hotel. Short ride to the resort.Grounds - beautiful and clean. Hyatt feel.Beach - Fantastic cove. Felt like a swimming pool in the ocean. The crashing waves were stopped by the rocks which provided ideal water time, especially for my 4 year old.Always found there were huts available. Food - AMAZING. I gained 5 lbs because I could not stop eating. The jerk hut on the beach was fantastic. Their seafood was delicious. Patties, freshly baked. YUM YUM YUM. Make sure to eat breakfast outside in front of the water. Entertainment - SHOUT OUT TO KELLY-ANN and OMAR. BEST dancers and entertainers hands down. They were both so sweet to my daughter and family. We picked up some nice moves from them. So much fun dancing on stage and doing the nightly 'resort' dance. They are extremely talented and go out of their way to make sure everyone is having a great time. Very genuine and professional!!!Kids club - my daughter did not want to leave.Butler Service - Impeccable!!! JULIANN WAS ABOVE AND BEYOND. I've never seen customer service like that in my life before. She became family. She was always a step ahead. She truly made our trip unforgettable. She is so kind and such a hard worker and always, always has a smile on her face. She goes out of her way to ensure you are 100% taken care of, fed, happy...WHATEVER THE CASE MAY BE. She deserves all the recognition and blessings. What a kind, kind heart. THANK YOU!!!Everyone at the resort was so friendly. It felt like home. I love Jamaica and will definitely be back. Thank you all for a wonderful and memorable vacation.

  • Siri876 : Kingston, Jamaica
Great Experience

Last minute we found a special rate to Hyatt and jumped in the car and headed there for the night. The hotel is really clean, and the rooms were comfortable. The issue we had with the room was the hot water that took extremely long to come on and then went instantly. There are a lot of food options and the chefs are very willing to accommodate allergies and eating restrictions. I was pleasantly surprised that I was able to have meals. The only other thing I found uncomfortable is that smoking is allowed all over, so with a young baby you are constantly being bombarded with cigarette smoke which set off my families allergies. Also we found an extremely great deal, but usually the price per night would otherwise be way above the worth. Other than that I was happy with my one night stay, happy with the room, happy with the service and the staff.

  • daSnowbird : Stormville, New York
Highly recommend it.

Under the experienced new management of Diego Concha, Hyatt ZIVA and ZILARA have now soared their way to the top of the All-Inclusive resorts. Experienced and well polished staff sparkle, with 'hand on the heart' - gleaming smiles, and are hospitable in every way. The former Ritz Carlton is now completing its facelift (Oct '16) and will turn heads around the world. As a couple (45y) with two small children, celebrating our 10 year anniversary, the Hyatt had everything, did everything, and then added more. We recommend booking the 'club level' floor, which offers easy and accessible private check in /out and a lovely intimate canapés in the lounge at 5pm. The club lounge opens at 7am, with a light continental breakfast for your convenience. Overall, it was clean, pools were tended to daily, food was specular (Former Culinary of America grad) even to my standards, meals were fresh, well prepared and served. The shows held nightly were all spectacular, glamorous dancers and dazzling performers. We will return again, as we know the food will be better than other (reviewed) resorts. Who wants to spend money money on bad food?

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • All meals (buffet, breakfast, daytime and late night snacks)
  • 24-hour all inclusive
  • Dinner can be � la carte (reservations not required, dress code in effect)
  • Unlimited international and domestic drinks
  • Daily activities
  • Nightly entertainment
  • 24-hour room service
  • Non-motorized water sports
  • Snorkeling
  • Tennis
  • 387 rooms
  • 5 restaurants
  • 5 Bars
  • 2 Pools
  • Fitness Centre
  • Spa
  • Sauna
  • 2 Tennis courts
  • Boutiques
  • Business centre
  • Wi-Fi 
  • Laundry services
  • Golf nearby

Hotel rooms include:

  • 2 double beds or 1 king-size bed
  • 1 full bathroom
  • A/C
  • TV
  • Coffee maker
  • Hair dryer
  • Bathrobes
  • Slippers
  • Alarm clock
  • Iron/ironing board
  • Desk
  • Phone
  • iPod dock
  • iHome clock radio
  • Mini-bar stocked daily
  • Laptop safe
  • Complimentary coffee/tea
  • Twice daily housekeeping
  • Turndown service
  • Room service
  • Wi-Fi
  • Concierge service
  • Upgraded amenities
  • Balcony or patio
  • Approximately 493 sq.ft.
  • Maximum occupancy of 4

For the Kids - Kids Club for children 3 to 12 years old. 

Weddings - Wedding packages are available. Please inquire for details and pricing.
Golf Bonus - One complimentary round of golf per person per stay at Cinnamon Hill Golf Course or White Witch Golf Course. Valid only for new reservations for stays of at least three nights in 2015-2016. Cart, caddie, equipment, tax, and other incidental expenses are the sole responsibility of each guest. Tee times are subject to availability and must be booked in advance through the hotel. Offer subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Hyatt Ziva Rose Hall
    Montego Bay,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hyatt Ziva Rose Hall
Rose Hall Road, A1, Rose Hall, Montego Bay Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.