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Hyatt Ziva Rose Hall

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Overview
Formerly the Ritz Carlton Rose Hall, this storied property is being reinvented as Hyatt Ziva through a multi-million dollar renovation. Located on 5,000 picture-perfect acres in Jamaica's exclusive Rose Hall, this all-inclusive masterpiece will cater to guests of all ages who appreciate the finer things in life. Included will be a beach club, luxurious accommodations overlooking the sea, several expansive pools plus easy access to luxury shopping at The Shoppes at Rose Hall and the 18-hole championship White Witch Golf Course.

Location: Beachfront at Rose Hall, minutes from the airport.


tripadvisor Traveler Reviews
  • stormco2 : Los Angeles, California
Good resort

This is an older resort. While it is kept clean, the rooms and facilities are already showing their age and needs to be updated.They do have a good restaurants in their premises. I just wished they offered more seafood in their menu.We were give rooms on the ground floor. It has a semi private wading pool/ sun deck right outside.The room is good size.Staff service was okay. Some of them where pretty efficient and some, needs to be trained some more. I need to mention a concierge agent, by the name of Creasha-Dine, she was very helpful and took care of our concerns.

  • Tiara G :
Amazing Resort. Top Notch Customer Service!

Me and 3 friends visited Montego Bay June 14-20 and stayed at the Hyatt Ziva Rose Hall. To say this was an amazing trip is an understatement. We were given wonderful customer service from the minute we made it through customs through arriving back home. We stayed in a club level double room which was very spacious! We had the corner room so we have a beautiful view of the Caribbean Sea AND the resort! The food here was better than any other resort food I've had (My favorite restaurant was Braxil) The staff were extremely helpful in getting us transportation off the the resort and answering any questions we had throughout our stay. It rained 3.5/6 days we were there, but on our last feel day, we were able to participate in a water sport (we did a sailboat ride) at no extra charge to us. They have numerous activities to participate in throughout the day and encourage everyone to get involved. My friends and I won a "Guess the song" game they played at the pool. Speaking of the pool, the water felt AMAZING and the swim up bar was very convenient. The only suggestion I would have is that a lot of the drinks had minimal alcohol, causing you to drink a ton of liquid to get a buzz (unless you were taking shots) so I would suggest adding a little more alcohol to the drinks to balance out the mixers. To top off our stay, one of the staff members called the day after our return home to make sure that we made it home safely and to thank us again for staying at the resort.Overall, this was a wonderful trip and I would definitely return again if visiting Montego Bay!

  • Nadia F : Plainfield, Illinois
Stunning resort!

We travelled to the Hyatt ziva for our wedding. We had 31 guests that stayed at the resort. The experience was excellent. All of the staff was extremely friendly and always had a smile on their face. We look forward to going back!

  • RRB Investment G :
montego Bay Vacation

went here for vacation. Was very nice resort. Food options were good. Only thing some restaurants they have are not opened every night so we missed going to Asian cuisine. The drinks and bartenders are wonderful. Very nice and friendly. You must get the Bob Marley drink. Its best drink ever. The resort is kind off far from attractions so be prepared to pay a minimum 80 to catch a cab Anywhere in city. we had pay 80 for ride 20 minutes away.

  • Luvislands29 :
Unfortunately not what I expected....

This review is in comparison to our previous vacations at Hyatt Ziva Cancun. Looking back we would have preferred to book Cancun again over Rose hall Jamaica. Let's get into the pros and cons Pros:1. Airport lounge and transportation were great. Coming off the flight and having a nice welcome drink was great! We were able to upgrade our room at the lounge as well to 1 bedroom suite since we came with 2 little ones. Transportation was fast and quick 2. Butler service was awesome. Our butlers Garçon, Julian, and Brittany helped make our daughters birthday truly special. The coolers and refreshments on the beach were fantastic. I had mentioned to Julian that we loved beef and chicken patties and she magically made them appear. Butler experience was best part of our stayNow here's what your really needing to know. The cons....1. Towels- while waiting for our room we decided to go to pool and beach. For an apparent 5 star resort we were hounded about not having a towel card and rudely provided with 2 measly towels for the four of us despite telling them multiple times that we just check in. We couldn't believe this was our start to our stay2. Cabanas- both beach and pool side must be paid for or rented in order to use them. Again couldn't believe this was the case. Hyatt Cancun all cabanas were just first come first served. No extra fee. 3. Rooms- So Important! Stay in the new building. The older building are in much need of renovations and there is definitely an odor in the halls and the rooms that is horrific. We switched to grand butler suite and that suited our needs better. The new building is also closer to restaurants and night time shows. 4. Kids club- super far away from everything. Staff was great and definitely kid friendly but club itself needs updating as well. Felt dark and distant in the club5. Restaurants- ok but without reservations can be a little wait unless you want to eat right after lunch. Bonus with Butler is that they help get you in6. Lastly CHECK your BILL! We along with other guests found errors on the bill which was eventually corrected once we brought it to their attention

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • All meals (buffet, breakfast, daytime and late night snacks)
  • 24-hour all inclusive
  • Dinner can be a la carte (reservations not required, dress code in effect)
  • Unlimited international and domestic drinks
  • Daily activities
  • Nightly entertainment
  • 24-hour room service
  • Non-motorized water sports
  • Snorkeling
  • Tennis
  • 387 rooms
  • 5 restaurants
  • 5 Bars
  • 2 Pools
  • Fitness Centre
  • Spa
  • Sauna
  • 2 Tennis courts
  • Boutiques
  • Business centre
  • Wi-Fi 
  • Laundry services
  • Golf nearby

Hotel rooms include:

  • 2 double beds or 1 king-size bed
  • 1 full bathroom
  • A/C
  • TV
  • Coffee maker
  • Hair dryer
  • Bathrobes
  • Slippers
  • Alarm clock
  • Iron/ironing board
  • Desk
  • Phone
  • iPod dock
  • iHome clock radio
  • Mini-bar stocked daily
  • Laptop safe
  • Complimentary coffee/tea
  • Twice daily housekeeping
  • Turndown service
  • Room service
  • Wi-Fi
  • Concierge service
  • Upgraded amenities
  • Balcony or patio
  • Approximately 493 sq.ft.
  • Maximum occupancy of 4

For the Kids - Kids Club for children 3 to 12 years old. 

Weddings - Wedding packages are available. Please inquire for details and pricing.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Hyatt Ziva Rose Hall
    Montego Bay,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hyatt Ziva Rose Hall
Rose Hall Road, A1, Rose Hall, Montego Bay Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.