Hyatt Ziva Rose Hall
- What's Included
- All Inclusive Features
Location: Beachfront at Rose Hall, minutes from the airport.
My stay at the Hyatt Ziva Rose Hall was AMAZING!!!! From the moment we arrived, our needs and desires were met with smiling, polite and caring staff. The front desk receptionist Chantelle was exceptional and helpful towards all our needs! As a foodie, I enjoyed the many restaurants options we could choose from and reaturants such as Choicez and Fuzion served great food. The drinks were plentiful and pretty impressive. There was nightly entertainment so no need to really leave the property. The room was clean, always stocked with drinks and snacks. Turn down services were offered at night and housekeeping was always available if additional services were needed. I am already planning to return as I wouldn't THINK ABOUT saying at another hotel!
We returned to Hyatt Ziva for the third time, and the third time was the best. This is the best resort (by far) I have ever stayed at. It starts with the food. Anthony Smart is the services manager responsible for all the restaurants on the Ziva and ZIlara side of the resort. Anthony is highly professional, kind, and does everything possible to make your stay at the resort a pleasant one. He helps in innumerable ways to make sure that all the restaurants run properly. Choicez, the buffet, is equally well run by Desmond, the manager. Kemoy, one of the greeters, is a highly impressive person. She has virtually unlimited potential (hint to the Hyatt), and is very kind and professional. Servers at Choicez who stood out include Ulet and Kevin. As my wife is intolerant to gluten, we had many interactions with the cooks at Choicez, all of whom were excellent and very happy to prepare separate meals for my wife. In particular, Sophia (who is a wonderful human being), Molly, Christopher (both day time and night time cooks), Dwayne, and Imogene stood out for their helpfulness. Imogene makes the cookies for the resort, including those you will find at Bitez. Imogene is incredibly kind and her love of cooking is expressed in the wonderful cookies that she makes. On the ZIlara side (no children unfortunately), Jamaican Roots is one of the best restaurants at the Hyatt. It is run ably by Ricardo. Shamara, a server there, is a wonderfully funny, professional and kind person. Hartly, the chef there, is a very creative person - he made the best gluten free meal that my wife had at the resort. We ate multiple times at De Roza (the italian restaurant) and Arlene (server) and the chefs there (Delando and Mitchie) were all wonderful. In terms of other services, the housekeeping was always professional and excellent - Shannette is a treasure - very kind and considerate - and Vance also stood out. The activities for children were also great at the resort - my 10 year old son had much fun with the Crystal z crew - whether singing or dancing on stage. The Lounge is definitely worth an upgrade. Callela, Rusheeda, Deone and everyone at the Lounge were very kind to us - they are always happy to help make your stay magical. When you stay at a resort, usually something is bad - either the food (normally the food is retched), the staff, or the services. The Hyatt Ziva has no defect worth mentioning. Everything about this resort is excellent. The staff are well treated, and therefore, many of them are there from year to year, making return visits all the more pleasurable. If I could give this resort 6 out of 5 stars, I would. It is magical and you won't be sorry if you go there. We can't wait to go back!
Beautiful property, beds feel damp and room needs major upgrading, toilets don't flush well pillows terrible!!! Staff absaloutley amazing. Garnett from the pool bar outstanding and chef Chris and chef Juan Carlos outstanding humans. Entertainment needs stepping up.
We stayed in the President Suite for 10 days at Ziva. Our housekeeper was Vance. She went above and beyond with her service. The room was always left spotless, even with my 10 year olds animals and toys all over the place. She left notes for our family and made animals out of the towels for my daughter who is 10. Best housekeeper we have ever had. She made our stay warm and exemplified service to it's fullest. Thank you Vance. Walk good my friend.
First I'd like to say that the Hyatt Ziva website doesn't do it justice. This old plantation turned luxury resort, is pure indulgence. The best of everything...white linen, dark mahogany, excellent customer service and the best food. I don't know where to start.... The restaurants are plentiful...there's Brazil where eight different meats are served on giant skewers, there's Italian and Jamaican Jerk. But you can't forget about the buffets...breakfast was my favorite...with a mimosa of course. After dinner head to get a latte at GrindZ coffee house...or a dessert at FlavorZ desserts! The rooms were stunning with white bedding, a full bar, dining area and chaise lounge. Our linens were changed daily...and I believe they come in more than once just to tidy up :) The balcony was beautiful as well...a nice spot to take in the water and activities from your suite. The pools were amazing...with umbrellas for most sun chairs...or cabana's available for a small fee. There were also plenty of lounge chairs and cabana's along the Caribbean Sea. We loved to go before dinner, during sundown and just soak up the vibe. There isn't a more beautiful place. I loved the outdoor ampitheater and the dozens of rattan couches and chairs with over stuffed pillows. If you ate to much at dinner...you could go outside and lie down on the couch and listen to the music being played....it was wonderful!!! Lastly, the customer service was impeccable. They went the extra mile to make you feel comfortable and important. We can't wait to go back!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals (buffet, breakfast, daytime and late night snacks)
- 24-hour all inclusive
- Dinner can be a la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
- Daily activities
- Nightly entertainment
- 24-hour room service
- Non-motorized water sports
- 387 rooms
- 5 restaurants
- 5 Bars
- 2 Pools
- Fitness Centre
- 2 Tennis courts
- Business centre
- Laundry services
- Golf nearby
Hotel rooms include:
- 2 double beds or 1 king-size bed
- 1 full bathroom
- Coffee maker
- Hair dryer
- Alarm clock
- Iron/ironing board
- iPod dock
- iHome clock radio
- Mini-bar stocked daily
- Laptop safe
- Complimentary coffee/tea
- Twice daily housekeeping
- Turndown service
- Room service
- Concierge service
- Upgraded amenities
- Balcony or patio
- Approximately 493 sq.ft.
- Maximum occupancy of 4
For the Kids - Kids Club for children 3 to 12 years old.
Resort Location Map
Hyatt Ziva Rose HallMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Rose Hall Road, A1, Rose Hall, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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