Hyatt Ziva Rose Hall

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Overview
Formerly the Ritz Carlton Rose Hall, this storied property is being reinvented as Hyatt Ziva through a multi-million dollar renovation. Located on 5,000 picture-perfect acres in Jamaica's exclusive Rose Hall, this all-inclusive masterpiece will cater to guests of all ages who appreciate the finer things in life. Included will be a beach club, luxurious accommodations overlooking the sea, several expansive pools plus easy access to luxury shopping at The Shoppes at Rose Hall and the 18-hole championship White Witch Golf Course.

Location: Beachfront at Rose Hall, minutes from the airport.


tripadvisor Traveler Reviews
  • michellecr2017 : Ellicott City, Maryland
Fantastic Time

We absolutely loved our stay at Hyatt Ziva. We went with a group of 18! Food was fanatic especially at the French and and Italian Resturant. Jerk chicken stand was a go to and so good. Floyd and Tevon were amazing in concierge services! Floyd created an amazing birthday event for us at the French Restaurant for my husbands and friends party! club Mobo is the way to go. Entertainment staff was so fun especially Omar and Romone. I would go back in a heart beat.

  • shnwill : Jacksonville, Florida
Great Hotel

Hyatt Ziva hotel was beautiful! They’re in the process of remodeling and adding to it. The staff, especially Vance was courteous and professional. I would definitely recommend this hotel for weddings and family vacation.

  • ashleyanneh2017 : Wilmington, North Carolina
Fun in Jamaica

Once the air conditioning was fixed and we acquired most of the items we should have had in our room to begin with it was fun. The hotel is under construction currently therefore the hotel was not up to par.

  • erint1232017 : Springvale, Maine
Kaye Tulloch Guest Engagement Manager is Amazing!!

During our stay we unfortunately checked in to find out the resort was experiencing air conditioning issues with the pipes. Due to medical concerns with family members she took care of us and resolved the issue with other accommodations. She went above and beyond for our family ensuring we were all doing ok even after we had left the resort. This was our 4th trip to the Hyatt Montego Bay and despite the Resort having no air conditioning I will definitely be back as Kaye treated our family with utmost respect and generosity. Thanks Kaye hoping to return next year with my husband and children.

  • R2189JJmaryg :
Worst Service and No A/C

We stayed at your resort from Nov 12-17th. Upon arrival the staff was completely unfriendly all the way from the front desk to the bartenders. I have stayed at many resorts and I have never had service this bad. The entire staff didn't seem like they liked their jobs. On day 2 of our stay the A/C went out in the entire resort. 85-90 degrees with no A/C is miserable to say the least. It was impossible to sleep and the restaurants were even worse then the rooms. After talking to several people at the resort we were not alone thinking the service was absolutely terrible. Something needs to change

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • All meals (buffet, breakfast, daytime and late night snacks)
  • 24-hour all inclusive
  • Dinner can be a la carte (reservations not required, dress code in effect)
  • Unlimited international and domestic drinks
  • Daily activities
  • Nightly entertainment
  • 24-hour room service
  • Non-motorized water sports
  • Snorkeling
  • Tennis
  • 387 rooms
  • 5 restaurants
  • 5 Bars
  • 2 Pools
  • Fitness Centre
  • Spa
  • Sauna
  • 2 Tennis courts
  • Boutiques
  • Business centre
  • Wi-Fi 
  • Laundry services
  • Golf nearby

Hotel rooms include:

  • 2 double beds or 1 king-size bed
  • 1 full bathroom
  • A/C
  • TV
  • Coffee maker
  • Hair dryer
  • Bathrobes
  • Slippers
  • Alarm clock
  • Iron/ironing board
  • Desk
  • Phone
  • iPod dock
  • iHome clock radio
  • Mini-bar stocked daily
  • Laptop safe
  • Complimentary coffee/tea
  • Twice daily housekeeping
  • Turndown service
  • Room service
  • Wi-Fi
  • Concierge service
  • Upgraded amenities
  • Balcony or patio
  • Approximately 493 sq.ft.
  • Maximum occupancy of 4

For the Kids - Kids Club for children 3 to 12 years old. 

Weddings - Wedding packages are available. Please inquire for details and pricing.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Hyatt Ziva Rose Hall
    Montego Bay,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hyatt Ziva Rose Hall
Rose Hall Road, A1, Rose Hall, Montego Bay Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.