Iberostar Grand Rose Hall
- What's Included
- All Inclusive Features
Really loved this hotel. Beautiful lobby, pool area was unbeleivable. Enough loungers for everyone!!! Staff was so friendly & games all day to either compete or watch. Food really good for an all-inclusive. Only cons were that our hallway & elevator was NOT air conditioned. That's a real no-no when it's so hot & humid & you're all dressed & hair/make-up done!!!! That was a major turn-off for us. Also, the air-conditioning needs to be cooler in rooms. Heard a lot of people mention this. Other than those issues we had great time!!!
Great hotel located in Montego Bay. Beautiful rooms with frontal ocean view, great restaurant and bar, and such a great spa and wellness. People of the hotel are nice and customer orientated. And the hotel also has a big variety of shops with souvenirs and tours around location. Highly recommend it, I will come back.
Just got back from a one week (way too short) vacation. There were 8 women in our group and we had an amazing trip. We go away every year and by far this was the best resort we have been too. We are spoiled and only go to high end resorts and this one did not disappoint. From check in to check out, everything was perfect. The staff go above and beyond expectations and there is no lack of staff here. The beginning of our stay, the resort was quiet and peaceful however, by the end of the say there were wedding groups (weekend) which created a fun and great vibe. Being adult only is perfect and the security at the end of the beach will not allow children to walk on our beach which was great (not that we don't love kids...we all have them but this was for us girls only). Speaking of security, it was all over the resort, discrete but there. No worries about anything. The vendors only came early morning to sell their stuff and were gone by 9am (most of my friends did not even see them at all as they were later coming to the beach). They are nice and not pushy at all (I think the bracelets and necklaces are not really what they are selling). The rooms are beautiful and large and are perfect for two people with separate sinks. The balcony is amazing and everything is so clean. Okay the food is the best....so good. Favorite was the Italian and then the Tapanaki. I would recommend that you email guest services prior to your trip and make all your reservations before you even leave. Don't wait until you get there as you may not get in or you will have to dine later (8:30 which was fine with us but maybe not for you). We made our reservations before we left and had perfect seating's and were able to try all 5 restaurants. The buffets are amazing and you will never not have lobster and shrimp and seafood....an abundance of seafood there. The entertainment staff are amazing....hats off to Bubbles as she was non stop and so upbeat. Jarod was our butler and was very attentive at the beginning of our trip but them went MIA for the last three days and we did not have any butler service. This was the only thing that I can think of that was a disappointment. When we did see him on our last day, he said he was ill but we did tell him that no one replaced him while he was away. He apologized. Something really nice about the resort is that they have sunscreen if you run out or forget it. It is with the towels and you can apply there or they will apply for you. You can't take it but if you do run out or forget it, there is lots there to use. All in all, I am going to go back with my husband as they do have a lot of romantic things that they offer to couples. Highly recommended and you will not be disappointed. Trust me when I say this as after reading all of these reviews, my expectations for this resorts was very high and they exceeded. Have fun
My husband and I traveled 11/18- 11/22 to what we now call our second home! This was our 7th visit to the Iberostar Grand Rose Hall. Over the years, we have met some wonderful staff members, who we now call friends. From my very first email to the concierge informing them of our return, we were treated like returning family. Ms. Jo-Dane Russell and her concierge staff are always prompt and professional. They fulfilled each and every request that was made regarding room selection(we always stay in the same suite) and dinner reservations prior to our arrival. We were welcomed by our bellman friend Eion as soon as we stepped out of our car! He has taken care of our bags check-in/out the past few visits, always great to catch up with him. Barrington at the front desk immediately remembered us and was very prompt to get us to the Star Prestige check-in longue. We chose to upgrade and pay $60per person per day for the Prestige package. This was our second time using this Prestige club(however we did not join), we like the option to just pay if we want to take advantage of the upgraded room amenities, private beach area, and private longue. The star prestige package includes L'occitane toiletries and full bottles of your choice of top shelf liquor( grey goose, Bombay, Johnny walker black ect..) It was great to see Mr. Jonay Gurerra(who is formerly from the Grand) stop by the Prestige longue at check-in to say hello and make sure we were taken care of! Mr. Guerra now is a manager at the Suites Hotel. It really meant a lot to see him go out of his way to see us on arrival! It was great to see so many staff(friends) happily working ever so hard throughout our stay. I cant say enough about the Iberostar Staff. They make the resort! Kennesha and Gerry at the pool bar and beach are always smiling and you are never without a cold drink! The staff at the Prestige beach area always had our beds made prior to our arrival each day, followed by our usual red stripe. Thank you Kim, Jay-Von,& Renice. we loved spending time with you all. if you want info on the Prestige area/ club see my previous review. One thing we did notice is that the menus in some of the restaurants changed a bit. Our favorite spot is the Surf &Turf restaurant, we were disappointed to see the shrimp/chicken bruschetta off the appetizer list and the Lamb chops removed from the menu. This didn't stop us from enjoying our meal, still fabulous surf & turf. Our friend Norlan was our waiter and was exceptional as usual! He remembered what we liked to drink and our meal, down to dessert! Our second favorite restaurant is Japanese. We always choose a private table(quicker & we have done the Hibachi before) Again slightly disappointed in the menu changes here. We liked to order the teppanyaki style lobster/filet and shrimp with veggies and this is now not available at a private table. The new dishes are good but a little over powered by curry seasoning. We love Denise at the Japanese restaurant and she always treats us like her VIP when there! The breakfast and lunch buffet is always fresh with plenty to choose from. Camille was the happiest omelet maker we have ever met, not to mention in all 7x's there the best omelet's! each morning she greeted us with a warm smile and started our day off right. The lunch buffet is always serving fresh seafood & traditional Jamaican cuisine. The best jerk chicken, beef patties and ackee & saltfish. We ate at the Dinner buffet once during our stay, it was the American theme buffet, which offered several cooking stations. A steak/hamburger section, a pasta station, fresh fish station and a wide variety of chesses. I hate to say that I was a bit disappointed with the quality of cuts of meats at the buffet. Again, you can always find something to satisfy you, so no real problem. The dinner buffet just fell a little short this time around. Nothing to make us want to change resorts, as we love love love the Grand and all of our Friends there! We hope to be back in the spring 2017 for another wonderful stay. Love your Friends from Philly, Tiffany & Angelo
Let me start by saying my wife and I travel very often to 5 star hotels ( Dubai Le Royal Meridian, Aruba at the Marriott Surf Club,Sandals in the Bahamas, Mexico at Secrets Resorts, just to name a few) Iberostar Grand was the best we have experience hands down. This resort is beautiful just like the others but what puts them on top if the people and the food. Camille at the omelette station was outstanding with her customer service and also David the bellman. Another shout out to Barrington at the front desk and Keisha in housekeeping. I cant remember everyone name but they are all outstanding. We use Club Mobay bundle which was nice. When we arrive at the hotel we were greeted with a cold towel and a welcome drink. We have a ocean front suite which had a lovely view we also had day and night butler service. I didn't use the butlers to much I'm use to doing my own thing. Now the food was AMAZING the best we had at any all inclusive resort I have travel to, from the buffet to the specialty restaurants. The beach and pools are lovely, I read some reviews saying the pool water was cold, after you get in you will be fine. We were here celebrating my wife birthday and the hotel surprised her in every way, from balloons on the room door and in our room to a birthday cake at dinner. I have stay at a few Sandals resorts I'm not downing Sandals but for Sandals price you many want to check the Iberostar Grand. I will be coming back once a year. If you are thinking about booking here do it now before the rooms are gone and have fun.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily
- Christmas and New Year's Gala Dinners
- All drinks (Premium brands, International beer, House Wine, 24 hours)
- Introductory scuba diving lesson
- Dance lessons
- Daily activities
- Evening entertainment
- Full access to both neighboring hotels within the Iberostar Rose Hall Beach & Spa Resort complex
- 1 buffet restaurant
- 5 a la carte restaurants (Japanese, Steak House, Italian, Gourmet, Surf 'n Turf)
- 6 bars including Beach bar, Swim-up bar
- 2 Pools
- Spa (fee)
- Beauty salon (fee)
- Free WiFi internet
Junior Suites include:
- 1 king or 2 double beds
- Concierge service
- CD & DVD player
- In-room safe (fee)
- Bathrobes with slippers
- Balcony or Patio
- Full bathroom
- Room service (24 hours)
- Max occupancy 2
Bonus - Clients booking a Junior Suite will also receive the followings: Flat screen TV with DVD player, CD clock/radio, IPod/MP3 compatible docking station, Whirlpool, Bathrobes and slippers, Fully stocked mini bar including mini bottles of Premium liquors, Pillow menu, 24 hour deluxe room service, Nightly turn down service, Concierge service. Subject to change.
Weddings - Wedding package is available. Please inquire for details and pricing.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar Grand Rose HallMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Main Road Little River, Rose Hall, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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