Iberostar Rose Hall Suites
- What's Included
- All Inclusive Features
I recently spent four days at the IberoStar Rose Hall Suites in Montego Bay Jamaica, and I loved every minute of it! From the moment we arrived we were greeted by the sweetest and most helpful staff. Our room was ready right away and was so clean! The whole hotel was maintained beautifully and we loved our time spent there. I was particularly impressed with the amount of eco-friendly practices and options at the hotel! Specifically I loved being able to re-use my towels, the low-plastic toiletries packaging and glass cups in the bathroom! My absolute favorite part was the NO STRAW policy! Those straws are a huge waste, an extra expense for the hotel, and not needed! I applaud IberoStar on being proud of the eco-friendly options! I saw multiple posters around the facility outlining an eco-friendly practice or choice. I had an amazing time here, and I wanted to give a special shout-out to a few exceptional employees, Hollywood by the pool and on the beach, Tiny and Susie at the towel bar, Warren on the beach, Dwight the camera guy, and Matthew the scuba instructor! While everyone there was superb to us, those deserve a special shout out. Since our trip was during the first half of the week, we didn't look ahead and weren't able to make reservations at all the restaurants we wanted to try. With that being said the buffet was always enjoyable. I have been to other all-inclusive resorts with not as high quality food. There was rad extra free amenities including free snorkeling, kayaking, and scuba diving lessons in the pool! Plus the drinks are stiff!! Tipping a few bucks here and there greatly helps service as well.
I am not sure where to begin, but I would marry my husband a million more times at this resort, everything was perfect from Nicole and Simone the wedding coordinators to Dale the bell hop that brought all of our 60 bags to our welcome dinner. To have 60 people attended your wedding and there was not one complaint speaks volumes to the dedicated staff of the Rose Hall Suites. From the food, rooms, the grounds and entertainment we were overjoyed about our stay and ready to return for our anniversary. Take a bow Iberostar Rose Hall Suites your top notch service was truly appreciated by all 60 of from Washington, DC, Maryland and Virginia!
Highly recommend this hotel, our room was lovely the cleaner was lovely and it was so nice to come back in the evening, to the covers pulled back with chocolates on the bed,,,, the restaurants was very very nice., the food was out of this world every thing for everyone.all ages.., in the buffet restaurant and the staff no complaints whatsoever they was there straight away to help you, , the staff every where in the hotel was so friendly , We totally agree with every thing on the Bedford comment above,it's exactly what that comment says. We cannot Thank you all enough for giving us a great holiday... The bar staff was so friendly, jules worked so hard, such a lovely man, with lovely bar ladies...the entainers was so good funny and friendly, my fav was Hollywood.we look forward to seeing you again . Thank you for everything...we so loved our holiday.. And Thank you so much for our lovely bottle rum, we will definitely be back....
This was our first time at this resort and my husband and I had an amazing time! Pierre checked us in and he was great! We loved it so much we bought a club membership. Avoun was the best! Chrysta in the club lounge was so helpful and friendly. Camoy, Hollywood, Momo, and Tiney were so great! Everyone was so friendly. The food was amazing! Christopher in the pool bar was fantastic! We loved that they had lunch on the beach most days. We loved that they had music playing at the pool as well. Our room was nice. We had an ocean front room and we saw some great sunsets from our balcony. The lighting in the bathroom could have been a bit better. We can't wait to come back!
Not quite half way through our 2 week stay, but felt the need to write a review. Upon arrival we were greeted by Pierre who was lovely, we were given a lovely room over looking the pool, and when on the balcony you have a sea view, we had been left a bottle of rum and a fruit plate ( I think this was because we have stayed at Iberostar over 10 times). The buffet restaurant is very good, my husband said it's the best buffet restaurant he has been to for the food, the staff are very nice and friendly especially Melody always asking how your vacation is going, they do seem understaffed a little though because sometimes you have to keep asking for coffee in the morning. The beach is lovely, you can always find a bed and the waitress is always there offering drinks. So far we have been to 3 speciality restaurants, 2 in the suites and 1 in the beach hotel, I must say the experience in the beach hotel far outweighed the suites, the staff were so friendly, we had a lovely experience. The 2 we have been at the suites were the steak house and the gourmet. In the steakhouse we felt like we were in the way, the waiter Sim was constantly moving tables and chairs around us, setting up for the next day, instead of having a nice relaxed meal we felt rushed so we won't be returning there. The gourmet was slightly better but the waiter was a little rude and the food was not that good.We asked yesterday for bookings at the Beach hotel but were told they were fully booked up, if you stay at the suites you are supposed to be able to use the all the facilities in the Beach hotel. The bar at the beach hotel has a better selection of drinks as I asked for Baileys in the suites and they gave me a different one, when I asked again the waitress went missing for 10 minutes and did come back with a bottle but the next day when I asked they had none, but the bar at the Beach hotel always has it. The Jamaican vibe in this hotel is what is missing I think, we have heard 1 reggae song whilst we have been here. The maid service and the turndown service is excellent. I do agree with some reviews about the air conditioning not being cool enough and causing condensation in the room which eventually causes smells. I do hope our next week is better as we do plan on going to more speciality restaurants.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily
- Christmas and New Year's Gala Dinners
- All drinks (Domestic and International brands)
- 24 hour room service
- Introductory scuba diving lesson
- Exercise classes (Floor workout)
- Language lessons
- Dance lessons
- Evening entertainment
- Access to all the services and facilities at the Iberostar Rose Hall Beach
- 319 rooms
- 2 buffet restaurants and 3 a la carte restaurants (International, Mexican, French, Mediterranean)
- 4 bars including Swim up bar, Lobby bar, Lounge bar
- 2 outdoor pools
- Exercise classes
- Ping pong
- Pool table
- Scuba diving on-site (fee)
- Motorized water sports (fee)
- Beauty salon (fee)
- Convention facilities (fee)
- Free WiFi internet
Junior Suites include:
- 1 king or 2 double beds
- Concierge service
- In-room safe (fee)
- Balcony or Patio
- Full bathroom with Jacuzzi tub
- Hair dryer
- Coffee maker
- Room service (24 hours)
- Max occ 4 up to 3 adults
Kids Deals - Children under 4 stay and eat free when sharing a room and existing beds with 2 adults. Children 4-12 pay child rates when sharing with 2 adults. Maximum 2 children.
For the Kids - Kids 4 to 12 enjoy supervised activities from 10:15 to 17:00 at the Kids' club. Babysitting service available for a fee.
Resort Location Map
Iberostar Rose Hall SuitesMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Rose Hall Main Rd Rose Hall, Rose Hall, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.