- What's Included
Upon returning home, my daughter discovered that she had left her e-book in the hotel room. We called the front desk and ask if they can retrieve it. My daughter was very happy when they found the book and shipped it back to her in the state.Thank you Relax Resort.
The room was clean and the food was decent, the price was fair. The grounds were nice, but there are several things that were not right: one of the two lamps in the room had a broken switch, the shower had a lot of mold and mildew. I would not stay there again.Frank Gold
This Hotel does not have basic facilities like, Microwave, Coffee Maker, Room condition are very bad, lots of mosquito, blanket is very dirty and have small insect on it. It’s seem they did not clean their bed for long. Room location is not good, very inside and I did not see anyone else in the Hotel. All rooms was empty, it’s scary.Major thing do not book this Hotel by HOTWIRE or EXPEDIA they will charge higher saying this as 3 start hotel and you can get much cheaper in other sites. HOTWIRE low price guarantee all is fraud. That doesn’t work.
I and my family had to wait for an hour to get breakfast. Every morning we had to eat the same menu for breakfast. Broken tea server. I found lipstick on supposedly clean tea cups. Unfriendly hotel waitress. No hot or warm shower available. No A/C in the living room on a 24 hours warm weather. The bathroom and kitchen is falling apart. The two things that I like about Relax Resort was the property have a nice garden with different kinds of plants. I liked the closeness of the hotel to the airport.
Where do I start? Booked a 2 bedroom apartment for 7 days. Upon arrival, I noticed that the place looks NOTHING like the pictures! inside the bathrooms smell HORRIBLE. Something wrong with the piping. We had numerous lizards, roaches, spiders, ants, mosquitoes and a few other creatures, which I could not even tell you what they were! I complained after seeing the room, the manager/ owner came down, and told me that all he could do was have someone clean the room with bleach. What the....? Had to request toilet paper. The dryer broke so no clean towels for 2 days. Oh, and the towels had the resort name written in sharpie markers on them!!! Stove looked corroded and nasty. Fridge was gross and leaking. No comforter on the beds. Comforters were wrapped up in trash-bags inside of the closet, and we were more than welcome to take them out if we wanted to use them! Ummm.... no thanks! Smh. Phone in the room didn't work. Iron was cracked and didn't heat up. Air conditioner blew out hot air. Only positive thing I can say is that the staff was nice. Im warning you, stay away from this place. You'll seriously regret it!!!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 35 rooms
- Convention facilities
- Free shuttle to the local beach and shopping on the Hip Strip
- Internet (fee)
- Laundry services
- 1 queen-size or 2 double beds
- Full bathroom
- In room safe (fee)
- Fully-equipped kitchenette with dining area
- Maximum occupancy 4 adults (or 2 adults and 2 children)
Resort Location Map
Relax ResortMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
26 Hobbs Avenue, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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