- What's Included
- All Inclusive Features
Just returned from a two week break from this hotel. It was good value for money. The food was excellent and good choices every day. What really makes this hotel is the staff, most of all the entertainment crew who delivered every night. Big shout out to Sunshine,Zoey ,Cupcake and Fire. But all the entertainment crew were great. All staff were helpful and professional. Will definitely return.
Went beginning of May for 12 nights. Can say this was a very good hotel. Ok rooms very dated but kept clean and plenty of clean towels, toiletries etc. Hotel food in buffett absolutely exccellent choice. I am a very fussy eater but could find something each time I went to eat. Staff wonderful no complaints. Couldnt get to eat in the steak house whilst there as we wernt prepared to wait an hour for a table after queing for half an hour to get to the top of the queue, bit of a farce really. Chinese restaurant not so good. I wanted to eat some spring rolls from buffett but am allergic to mushrooms so went and asked the "chef" if there werre mushrooms in the them. He didnt know, so proceeded to open the freezer door and bring out a supermarket bag of frozen spring rolls out to check the ingrediants, so wasnt really impressed with the authentic Chinese!!Smoking was a real issue when we were there. There is delegated areas to smoke, which we used. But the first couple of nights we were there we smoked on the balcony which we do on any other holiday abroad only to come in one day to find a warning letter on the bed of possible prosecution and fine if we smoked on the balcony again. Fine we said if thats the rules fair enough, but this hotel needs to apply this ruling to ALL holiday makers as we still saw a lot of people smoking on their balconies and round the gardens and nothing was said to them, which is a touch unfair...I have seen on the reviews that some people could not get an ocean view. We did ask when we booked for an ocean view and we didnt get one either, so we asked att reception if there was one available and we were told yes there were some available but it would cost 300usd dollars extra, we declined.Overall a very good hotel and location and we enjoyed it but the hotel needs to sort our a few issues.
Very large hotel, not usually my kind of hotel as I prefer boutique hotels. Good points, my room was excellent, had booked a Junior suite, food was excellent and great variety..Did not watch the shows as we were elsewhere with the wedding party.
The resort was very nice. Clean and good service by all. It was nice only being 10-15 minutes from the airport but not so nice because you were only 10-15 minutes from the airport. Some days planes were flying over every couple of minutes. Had asked for ocean view and never did get them. We saw other people ask also and it was no problem for them. Not sure what happened with that. The RIU in Ochos was nicer.
My mom, sister, and I had an awesome time in Jamaica here. I had been to Iberostar in Montego Bay as well about 9 years ago, I would say Ibero was 5 stars and Riu was 3.75. The food was awesome, breakfast was a delicious buffet and I especially enjoyed the hash brown potato wedges and cinnamon french toast with a view of the pool. The best lunch is obviously the jerk chicken on the beach, and the view from the lunch buffet is gorgeous, beach side. Best dinner was the Steakhouse, Italian was also good, I did not like the Asian as I usually hate Chinese buffets and their quality, I actually had to go to the dinner buffet after eating there. The dinner buffet is ok, I would rather do a sit down meal for dinner. The most disappointing thing about all of the food places was the dessert, the cheesecake from the steakhouse was stale and the buffet desserts sucked except for the fudge balls. Buffet desserts usually suck though. The beach is quite gorgeous, I loved taking a nap under one of the trees then getting up to go in the water. The only complaint I have about the beach is that there's no bar on the beach so if you want a drink on the beach you have to make one in your room or go all the way to the pool to get one. Also the wedding gazebo was quite sad, there are weeds all over the bottom of it, it could use some painting and an expansion. There were many adorable cats on the grounds, I wanted to take them all home. A waiter caught us taking some steak to give to the cats, lol. If you don't like cats just dont look at them, please don't be mean to them. I actually had one cat come up to my chair on the beach at dusk and jump up on it, it was so cute! He was my vacation kitty.The entertainers and staff worked really hard and the entertainers were awesome dancers. Our favorite was Styles, who spotted that we were a quiet group of girls and said we were in trouble. As for the night entertainment, the beach party was awesome, they should have one every night. The rock show was okay, the MJ show was the best, and we didn't go to Grease because we all hate Grease. I thought the shows should have been more Jamaican themed.*Room issuesWe only had one issue with our room, the maid decided not to make our rooms even though we had the green sign on the door all day and claimed we had the red one. That's never happened at any hotel I've ever been to, and when we called down to the front desk they accused us of having the red sign on the door and kept asking us if we did or not, even if we did who cares, we still need our room made. The front desk said they'd take care of it and when we returned again to sleep, the room was still not made! I was annoyed and called again asking if we could at least have new towels. They argued again that we had the red tag on the door! The maid finally came up and dropped some towels off at our door. That was annoying!The gift shop was also annoying, you have to have an ID if you plan to pay by credit card, sun tan lotion and after sun was ridiculously priced, and there wasn't really a great selection for souvenirs.Overall I would probably come back again if I could not afford Iberostar (again lol)
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner (buffet & made to order food stations)
- 3 theme dinners per week
- 24 hour snacks and drinks including international and domestic
- In-room mini bar and liquor dispenser (replenished regularly)
- Day & night tennis
- Snorkeling equipment
- 1 introductory scuba lesson in the pool
- Beach volleyball
- Games room
- Use of gym
- Table tennis
- Entrance to disco including drinks
- Daily activities for adults & children
- Nightly entertainment
- Buffet and a la carte restaurants including Italian, Asian and Grill steakhouse
- Swimming pool with Jacuzzi
- Tennis courts
- Watersports centre
- Spa (fee)
- Games room
- WiFi in lobby
- Conference Rooms (fee)
- Laundry service (fee)
Oceanview or Oceanfront Rooms include:
- 2 double beds or 1 king size bed
- Ceiling fan
- Satellite TV
- Radio alarm clock
- Mini bar with soft drinks
- Beer and water
- Liquor dispenser
- Electronic in room safe (laptop size 15")
- Bathroom with tub and shower
- Hair dryer and amenities kits
- Balcony or terrace.
- Max. occupancy: 3 adults with 1 child or 2 adults with 2 children
Family Rooms include:
- Same as Hotel Room with 1 king bed and 1 double bed
- Balcony or terrace with garden view
- Max. occupancy: 4 adults or 3 adults with 2 children
- Min. occupancy: 2 adults with 1 child or 3 adults
Suite Ocean Views include:
- Same as Oceanview Room with 1 king bed, with separate sitting area
- Walk-in closet
- Bathroom with hydromassage tub, separate shower, double sink, bidet, hair dryer and amenities kit
- Balcony or terrace with ocean view
- Max. occupancy: 2 adults with 2 children or 3 adults with 1 child
Kids Deal - 2 Children 12 years & under stay & eat free. Limited availability. Hotel room only.
For the Kids - Children's swimming pool and kids mini club and playground (aged 4-12).
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu Montego BayMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Mahoe Bay, Ironshore, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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