Riu Palace Jamaica
- What's Included
- All Inclusive Features
With its great location, less than 10 minutes from the airport, you can start your vacation right away. Along with its modern decor, Riu Palace Jamaica has a friendly and attentive staff and delicious dining options as is expected with the Riu chain. There is a selection of activities and entertainment offered at the resort but for the most part, this adults only resort is considered a more of a quiet retreat. And with a private, white-sand beach there are no beach vendors or timeshare sales people. If you are looking for more action, take advantage of the full exchange privileges at the Riu Montego Bay right next door.
This hotel is very modern and the rooms are fantastic. lovely size with a minibar and optics all included. 24 he room service is also included, but we didn't use it. Wi Fi is available throughout the hotel at no extra charge.went to the steakhouse 3 times, and Joven was always an excellent server. didn't use any of the other restaurants, as the buffet was always good plenty of choice.The staff were all helpful and always had a smile on their faces. I can name a few who always gave us excellent service. Audley at breakfast and lunch and Paul at the pool and beach, really stood out. Would quite often deliver a drink on his head.would definitely stay here again
The service on this resort deserves a 6 out of 5. I simply can't say enough good things about what I consider to be the absolute best service I've ever received anywhere in the world, in any country, in any restaurant or hospitality situation. From the wait staff, to the cleaning crew, to the room service staff - each of them are incredibly pleasant, extremely hard working, and contagiously happy. It is inspiring to see. And, they're all insanely funny. Order nachos at midnight and I guarantee the delivery person will make you laugh.The Entertainment crew is the hardest working I've ever seen. I asked Dr Fun Fun how long his hours were (likely 12 a day, 6 days a week) and he said, "I don't count. It's just a lot of hours of fun." This crew will make your stay enjoyable with their humility, humor, and zest. At night, you have the option for any of the three resorts. My wife and I preferred the more intimate Rui Palace entertainment but having access to all three resorts means you have tons of options and will never be bored. The food is very good in the buffet (5 out of 5) at all times of the day and the jerk is the best you'll ever have. The Al'a Carte restaurants were simply okay. The service and presentation are impeccable but I preferred the buffet food. The resort is very clean and the rooms are just like the photos.The CONS are the planes and the size of the beach. I didn't mind the beach and this is what you get in Montego Bay. If you want a more vast beach you'll need to make the bus drive to Negril. Also, we quickly got over the planes but I can see how it may bother some people. They are loud and distracting but you'll get over it.
What can i say apart from we had a really good time , rooms very clean and spacious , good choice of food and speciality resturants ! Entainment staff are superb and Dr Fun Fun has a very infectious laugh ;) !!Bar staff around the pool are excellent bring you water 1st thing in the morning then you have your own waiter around the day time ! Buffet staff are all excellent !Then night time , i cant really commment on the entainment on a night in the aqua bar as we stayed in the looby bar on a night time , and i think when you get speaking to Double D , Alwayne , Miss Evette ,Soleili , Tracy and Zodian they make your night ! Hugh the porter is really good too ! We had a really good 2 week stay and would defianatley reccomend this hotel too anybody !
This hotel is just a few short miles from the airport. The front desk staff were very easy and pleasant to work with. They have plenty of food and drink options. Love the room service! The waiters and waitresses were always on point. Kenroy was so much fun because he always had a game to play. The food was never disappointing. The jerk chicken was my husbands favorite at lunch! Kaneesha and Paul were our drink servers. Love them... Always there when we needed something. The entertainment was great. The steel drums are a must see!
This was the 5th time in Jamaica with Riu but this was the best by far and we are going to book again for next year.The modern building and lovely sized rooms .close to the airport.Some people may find the noise of the aircraft to much but the planes noise passed within 15 seconds about 10 to 15 times a day. The Palace has an open plan of the bathroom with only a door on the toilet and shower, some may find this not to their taste.However, what makes this this hotel great is the amazing staff they all take time to greet you and make sure you are having the perfect holiday. and when you are leaving they say see you next week.The manager Manual is seen wandering the hotel everyday to make sure all is well and will take time to talk.I'm reluctant to name names of excellent staff as there were all brilliant but must say the entertainment team were superb and was the lunch time servers Dudley and Oral.A special mention of Maureen, the cleaning lady in the Aqua bar who contently having to sweep the sand away from the bar, she was always smiling and cheerful.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus 24 hr snacks
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- 24 hr Room service
- Champagne breakfast daily
- Poolside waiter beverage service
- Nightly turndown service
- Daily activities
- Non-motorized water sports
- Snorkeling Equipment
- Introductory scuba diving lesson in the pool
- Table Tennis
- Beach Volleyball
- Evening entertainment
- Complimentary entrance to "Pacha" night club and drinks (open six nights a week)
- Welcome cocktail
- Unlimited international drinks
- In-room liquor dispenser
- Unlimited dining at specialty restaurants
- In-room mini-bar re-stocked regularly
- In-room safe
- Signature Hour from 4pm-5pm
- 20% off select Signature local excursions
- Spa Credit available (applies to selected treatments, restrictions apply)
- 238 Rooms
- 1 Pool
- 5 Restaurants
- 3 Bars
- Group, Meeting, and Conference Facilities
- Hair Salon (fee) (nearby) at Riu Montego Bay
- Spa (fee) (nearby)
- Horseback Riding (fee) (nearby)
- Tennis courts (nearby) at Riu Montego Bay
- Scuba Diving (fee)
- Motorized water sports (fee)
- Golf (fee) (nearby)
- 1 King or 2 Double Beds
- Double Sinks
- Radio alarm clock
- Integrated lounge area with sofa
- Central air conditioning
- 24 hour room service
- Electronic safety deposit box
- Bathroom with hydromassage bathtub and shower cabin
- Special make-up mirror
- Complimentary 24 hour WiFi service
- Coffee Maker
- Mini Bar
- Turn Down Service
- Iron & Ironing board
- Balcony or Terrace
- Liquor Dispenser
- Ceiling Fan
- Hair Dryer
- Satellite TV
- Maximum Occupancy 3
Resort Location Map
Riu Palace JamaicaMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Mahoe Bay - Rose Hall, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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