- What's Included
- All Inclusive Features
Location: Beachfront, 2.7 km from airport; next to Riu Montego Bay
- Unlimited dining at specialty restaurants
- Free Wi-Fi throughout hotel
- Close to Montego Bay attractions
Our stay was just average, nothing great but nothing bad happened which we are very thankful for.The location is close to the airport which was nice. We started off our stay with our room keys not working. We went back to the front desk where she handed them back to me and said "they should work now". No apology no nothing! We get into our room and couldn't figure out how to turn the lights on. Within minutes of us trying to figure this out, the nice gentleman who brought us our luggage showed us where to insert our room key to turn on the electricity.Our garden view was a wall with barbed wire fencing! The WIFI worked great throughout the resort.The service at the bars was very slow and bartenders were unfriendly. You had to stand at the bar and get your own drinks, but they are right there cleaning up your empties. The maintenance workers do not care if you have your "do not disturb" sign on your door. They wanted to clean the air filter in our room and I was in the shower. They came to the door twice in five minutes and started calling the room. I'm glad they were doing routine maintenance but how rude! This same day our room did not get cleaned. Cleaning really wasn't needed but clean towels would have been nice.The rooms were okay, they were like staying in a hotel not what we are used to when staying at a resort. The rooms were clean but the bed was uncomfortable.The steak in the steak house was the worst I've ever had! The filet in the Italian restaurant was amazing!Just average.
Hotel horrendous.This hotel is has a noise level off the recta scale,Party animals from 10 am till early hours ,no quiet spots to get away even in your rooms.Aircraft fly low every few minutes.Stafff good Food for buffets good.You need ear plugs in restaurants ,hotel acoustics poor, smalll beach area to walk.
I’m sure everyone has pointed out that it is less than 10mins from the airport. It may take an hour+ to wait for everyone to get on the bus so tbh you could easily pay for private transfer but it’ll cost you $20. (Use US $ and not Jamaican $- makes life easier). The minute you step off the plane, you are in paradise. This hotel is simply amazing. You step off the bus with champagne being served. Your luggage taken care off. Into your room, (there is a mini bar in each room) have a shower and come out to the beautiful scenery (aka the 24/7bar). We had most of our dinners in the Ackee restaurant in the hotel simply because we wanted real Jamaican food. I didn’t come Jamaica to eat Chinese or steak or Italian - no. I came to eat jerk, ackee and salt fish, yam, patties, curry goat you name it - and let me tell you the food was to diiiieee for. I am extremely fussy with food but I had NO COMPLAINTS. it was superb. Bar is great. Alcohol is super rich, nothing like the weak alcohol in the UK. They can make every cocktail/punch. I saw someone write about how it took long to be served and some staff were rude - let me make it very clear - JAMAICANS ARE THE NICEST PEOPLE YOU WILL EVER MEET!!!!- (so long as you are nice to them of course ha!) I have been around the world, I’m not Jamaican myself but the level of hospitality was outstandingggg. They go above and beyond! The pool man will clear my table, Waitress will top up my drink and serve me in seconds, the lifeguard will get me water, the receptionist will carry my beach bag, the bar staff would remember my fav drink and have it ready - the list goes on! I literally did not have to lift a finger ! I would like to thank Jhamelle, Ajohn, Odane, Natchia, Steven at the bar, Athol you guys were extremely kind and sweet to me! I appreciate you all !! Beach is ok- we can go into Montego Bay Riu but not the Palace but mind you the Palace looks boring! MoBay Riu has the best pool so make sure you go into that one to party in the pool. They have kids at MoBay so you can just come back to Reggae if there’s too many of them. The entertainment in MoBay Riu is rubbish (again I assume because there is children). The dining area in MoBay is bigger! More selection of food so you can eat dinner there. But in all honesty if you are young and wild and free - stick to the reggae ! You can party all night long. There is a club in MoBay that I would recommend going to- it’s small but great! Luckily you will have the best of both worlds !Entertainment was the best entertainment I have ever witnessed at a hotel (and I have witnessed lots) it’s an adult only hotel so expect grown folk entertainment ! You get up on stage and have lots of adult fun. Performances were ridiculously funny and excellent. I would like to say thanks to Shampoo, Momo, Diva, Kevon, my sweet AJ and the lovely lady in short dreds for keeping me thoroughly entertained!! Your energies were just out of this world! Excursions are a little pricey. But I suggest you do them all. You only live once. I had a TUI rep (the amazing Claydon) but you could also book online via Viator; it’s all the same really. I suggest getting out the hotel and exploring the culture. There is nothing to fear. Every country has it’s dangerous parts - Montego Bay is ok. The moment you show fear, yes people may take advantage but as long as you show appreciation for the culture you will be welcomed. You can buy smoke out their, $5 for a roll. $20 for a bag. Please do not get ripped off. Only disadvantage was the room allocated but then again I booked it quite late. Plus they didn’t have condition ; just shampoo, or a sewing kit ! Lol. Overall, this is a long review. I tried to get everything in. This hotel is superb. I will be returning. Everyone is trustworthy, don’t believe the hype, they are good people. The best part about it is the STAFF, people and the jerk hut. Definitely recommend.
We stayed 10 nights in November 2017 with a large group of family andfriends and had a blast. This resort is a smaller part of the RIU group withaccess to SOME the other properties for use of buffet, pools, bars andentertainment. This adults only is a great in between for people looking tobe away from the kids and kid's activities but still have a fun andentertaining atmosphere to party at. It's perfect for bachelor andbachelorette parties, weddings, or birthday groups like ours was. The sizewas great for our group it was always easy to find each other yet there wasplenty of space to get away for some quite time if needed or head to anotherbeach or pool. The reggae is a newer updated concept and looks simple butnice, we had an ocean view room that we could see the entire bay from, thisroom had a nice sized balcony compared to some of the other rooms, all therooms had a stocked fridge and liquor cabinet, this room was directly abovethe entertainment area so there was no early bedtime for us butentertainment was usually quiet enough by 11 or so for sleeping. We enjoyedall of the restaurants on property at least once and felt the food waspretty great most every night, there are no reservation here which we tendto like, the Asian, and Culinarium were the only restaurants we had to waitfor a table at so I suggest eating a bit late at these places if you don'twant to wait for a table otherwise we were able to be seated at all otherplaces upon arrival. Our favorites were the Steak House (mine), the Italian(my wife's), and Asian (our group). We were pretty happy with the barsservice and I was very pleased with the consistency of the drinks betweenthe different bars even when going between the different Riu properties. Theentertainment staff was out and about every day playing games and music andkeeping everyone entertained morning to night. The night time entertainmentwas hit or miss in my opinion but on those off night we would stroll thebeach and see what was going on at the other RIU Properties. A couple ofnotable things that go on weekly are the Pool Party ours was on Saturday andwas a great time, and the white out beach party looked like a great time butgot rained out last minute(its Jamaica in November rain showers happen).There is also non-motorized water sports included and scuba instruction (payrequired) and trip on site. There is shopping nearby that you can walk to ifyou want to cross the highway, or a shuttle is available also. My CONS ofthis resort are the beach is not ideal for walking along its rough and rockyit gets better in front of the other Riu areas, the bay is not very clearwith a lot of sand turning up in it. The biggest problem and one I wouldquestion before ever coming here again would be is the drainage problemsfixed! We were here during heavy rains and on our last full day the resortwas flooded, we were on the third floor so our room and personal items werefine but if I had just arrived we would have been without several amenities,including the spa, gym, a restaurant, and 1 pool and pool bar. So we had agreat week I would go to other RIU's with this adult's only concept but thisREOCCURING flooding during heavy rains lately in Montego Bay is a BIGPROBLEM.
Just home today from Jamaica 16/01/18 the hotel was lovely the rooms were really modern and spacious and clean that was down to the great house keeping staff .The entertainment team were amazing the weather wasn’t great for10 days off our holiday as they did there best to keep everyone occupied . Shampoo Ace there is to many to remember .The bar staff were really great they were always very busy there was only one we had a promlem with Chrystal down at the beac bar she was quite rude to us asked us what we wanted to drink then proceeded to go back up to the top off the bar and serve someone else and dancing about with a glass on her head and left us standing which was such bad manners earlier in the day I gave her her a tip she didn’t even say thanks just walked away she should learn some people skills we spoke to Latoya about this and she said she would Speak to her ,The rest off the bar staff were amazing especially Latoy & Rayvon .The beach Didn’t have any umbrellas on it which I was really disappointed as I don’t like sitting at the pool I would go back tomorrow loved it.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (domestic beer and cocktails, select international brands, premium brands, house wine with meals)
- Daily activities
- Windsurfing, snorkelling equipment, kayaking
- 1 introductory scuba diving lesson in pool
- Evening entertainment
- 24-hour room service
- 454 Rooms
- 4 Restaurants, including Buffet, Asian, Italian, Steakhouse
- 4 Bars, including swim-up bar
- 2 Pools
- Children's pool
- Fitness facilities
- Spa (fee)
- Games room with slot machines and video games
- Conference room
- Gift shop
- Free Wi-Fi in public areas
- Tennis courts (at Riu Montego Bay)
- Table tennis
- Scuba diving school (PADI certified)
- Disco (nearby) located at Riu Montego Bay
- 18 Hole Golf Course nearby (fee)
Standard Room includes:
- 1 King or 2 Double beds
- Air conditioning
- Bathroom with shower
- Flat screen satellite TV
- Electronic in-room safe
- Mini-bar (re-stocked regularly)
- Liquor dispenser
- Iron & Ironing board
- Balcony or terrace
- Hair dryer
- Maximum Occupancy 3
- 1 King bed
- Bathroom equipped with hydromassage bathtub and shower
- Balcony or terrace with oceanfront view
- Living area with sofa
Resort Location Map
Riu ReggaeMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Rose Hall, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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