- What's Included
- All Inclusive Features
Location: Beachfront, 2.7 km from airport; next to Riu Montego Bay
- Unlimited dining at specialty restaurants
- Free Wi-Fi throughout hotel
- Close to Montego Bay attractions
I travelled with a friend of mine from Toronto, just the two of us in our twenties, for one week! Initially Mexico was our destination but due to the storms our flight was cancelled and we chose to go to Jamaica instead. We were so glad that we ended up switching to the Riu Reggae as we had such a great experience! It is super close to the Sangster Airport.. about a 6 minute drive which is very convenient after a tiring flight. We did have a delay going there... we were supposed to arrive at 8pm but instead we had left Toronto at about 8:40 pm. As a result of this we arrived at the hotel at approximately 1a.m and we settled into the rooms. The rooms were beautiful, modern, and clean. The washroom was huge and the toilet was separate from the actual shower which was convenient. We had a garden view with a balcony in the main building with the elevator. We were super hungry but since there was no 24hr food we had to settle for the food in the lobby fridges(I really liked the sandwiches despite the complaints about the cold food). We went straight to the bar and we had Abraham start our vacation off perfectly! We would go to him everyday of our trip and have him make us anything and everything! He always had a smile on his face and was always keeping us entertained. The staff was always very friendly and smiling as long as you treated them nicely as well. They are all very hardworking and always try to keep customers happy. Shout out to Kevin and Xavier at the Jerk hut! We were never disappointed by the chicken and Xavier was always there with a helping hand and a huge smile! Patrick was our Sunwing/Nexus rep and was very helpful in terms of keeping us updated with our excursion times and departure times for the hotel. He was also helpful in terms of helping us with navigating in areas outside of the resort. Stainton was another bartender that was very great! You can sit with him for hours by the bar and he will definitely keep you entertained and he usually works at the lobby bar at 11pm-7am! Dex, Petrina, Courtney, Jermaine, and Sharon were all also great to deal with at the bars. Garth at reception was very sweet and accommodating. Thompson was a security guard and he was very polite with helping me find my way around the resort when I was lost! Entertainment at the resort was great. The entertainment staff was always full of energy all through the day and at night. We participated in the beach olympics during the day which was very fun and at night they pulled up guests to join them with dancing. There is also a beach party during the week which is great. Shout out to Star and Barbie they were great and always made sure we were participating! Dance performances were very engaging as well. The food was great at the resort. I don't usually like buffet food but at the Riu Reggae I chose the buffet food over the a la carte! The Kulinarium food was great but beware when ordering appetizers the portions are very small so do not be alarmed. The steakhouse was also great too, enjoyed the main course. Drinks were never shy of alcohol which was great!We did go on a few excursions which gave us something to do in the day other than laying by the pool. On Friday the buzz around the resort was that everyone was going to a club off the resort called Pier1. We did go there and saw many people from the Riu Reggae there as well as many locals and other tourists. Music was great and everyone was having a good time. We went to Dunns River Falls on Saturday which was very beautiful and there was also a catamaran boat party along with this. We managed to climb to the top of the falls which was something you must do when you come to JA. On Monday we went to Rick's Cafe which had the cliff diving and a beautiful sunset. We did jump off the cliff as some locals were calling us chicken for not doing it initially so we decided to prove them wrong! It was a great experience again a must do if you're going to Rick's Cafe. On the Tuesday we did the Ultimate Thrill Seeker which was so much fun at the Chukka Good Hope. The staff there were very friendly and helpful if we were afraid of anything. We did ATV-ing, Dune-Buggying, Zip lining and Tubing. Overall would recommend signing up for a few excursions to keep busy and learn about the culture of Jamaica outside of the resort. The pools were very clean and the beach was nice despite the tiny rocks as it is a man made beach. The spa was great we had a massage on the beach on our first day and the ladies were great and very polite. I found it nice that there were not any vendors on the beach trying to constantly sell to you. CONS: I do not have much to say negatively about the resort more so just improvements. A 24 hour restaurant would be great as it is all adults and people are up much later. There should also be at least one 24 hour pool, or at least till 12 a.m, which again would be great as it is all adults who are up for a longer period of time. The club on the Riu Montego Bay was the one that was available to us. Wasn't too crazy for the music(would have preferred some more authentic caribbean music) . Although it was just two of us we made many new friends with other guest and always kept it lively by the lobby/pool bars! We would definitely come back to the Riu Reggae for the great staff, food and overall experience.
This was my first time in Jamaica and boy was it magical! My sister and I stayed at the Riu Reggae for a week in September 2017 and it was amazing! Hotel: Beautiful. Room was cleaned every day with fresh towels. Nice balcony. Bathroom was spacey enough and the shower was roomy and clean. Two sinks which is a must with two sisters. Beds were a little uncomfortable (mattress was a bit too firm) but still definitely sleepable. There is a minibar with beer, soft drinks, and water and there is vodka, rum, and scotch&whiskey on tap. These are free and restocked every two days. We stayed at a garden view room on the second floor. What I loved was that the resort wasn't huge so it was a very short and quick walk to the lobby, restaurants, stage, pool, and beach. Everything is close together which is awesome - no annoying unnecessary walking! There is free wifi throughout the entire resort which was fast and reliable. I was so happy I could snapchat in real time pictures and videos of the beautiful resort. Pools: There are two pools right beside each other with swim-up bars. One has a removable volleyball net and the other has in-water tables, counters, and tile lounge chairs. Those were amazing! The tiles get nice and warm from the sun and the water refreshes you and cools you off. I could lie on them all day! In that second pool you could play jenga or connect 4. The pools are also infinity pools which make for great photos :) They are shallow and the water is refreshing but not too freezing either. Amazing! You also have the option of going to the Riu Montego Bay pools which are huge and intricate but I found them to be too busy and complicated (like a water maze lol). There is also a spa. They have massage services which cost money, but they have a steam room and cold jet tub free of charge. We were told the Riu Montego Bay had a complimentary hot tub but we didn't get the chance to use it. Beach: Omg the beach was amazing! Best I've ever been in! Water is warm and the sand is so nice on your feet. Warning: wear water shoes if you go in. On my first day my toe was scratched by a sea urchin and swelled up and bled and was stinging and burning. I couldn't walk that day. I also heard it happened to another guest a few days later. Mine healed in two days thanks to a vinegar soak, Benadryl, ice and pain killers but that day was still wasted nonetheless. However after that I continued to use the beach (with water shoes of course) as I couldn't stay away from its beauty and I was fine. They also have free water sports (kayak, paddle boat, paddle board) which were super fun. They had sail boats and catamaran cruises which I believe cost money (not sure though, I didn't try them). Food: the food was great! We mostly stayed at the main buffet (Ackee was its name). There were so many options even for vegetarians like us! I will so miss having that much incredible food without having to cook :) The buffet was open for breakfast, lunch, and dinner but at other times you had to use the snack bar which only had nachos, some melon, and packed sandwiches (hotdogs, burgers, and cheese sandwiches). That last option wasn't bad but I just wish it had more snack options. Staff: the staff is the best part about the resort! The front desk is super friendly and helpful. The cleaning staff do a great job and always smile at you when you pass them in the hall. The waiters are warm and kind and many make an effort to learn your name and remember your drink! The bartenders are hilarious and entertaining, I saw 4 of them dancing while balancing a drink, bottle, or BOTH on their heads! The lifeguards and towel attendants are nice and friendly too. Just about everyone who works there makes it their mission to make sure you have a great time and are happy. They always ask if you're good and always have a giant smile on their face!But the best staff are the entertainment crew! There are about 12-15 of them I think and every one of them is something special. They are insane dancers, incredibly funny, and super friendly!! A lot of them learned my name and made an effort to talk to me and dance/laugh with me whenever they saw me. They encouraged me to participate in the games and really made sure I made the most of my stay. One of them, Star, even helped support my weight as I hopped to the nurse and made sure I was alright after the whole sea urchin thing happened. I really appreciated it. The whole entertainment crew made me feel welcome and loved :) I miss them!! Entertainment: the entertainment made my nights! Each night there was a show, which often included dancing, singing, drumming, or comedy. The shows were sometimes performed by the entertainment crew and other times by independent acts. They were all great! Some nights included a pre-show which was often a comedy act, interactive games/challenges with the crowd, and one night was karaoke (I participated). Every night was so much fun! One night they had a beach party with colourful lights and fire acts and dance-offs! During the day on the beach/pool area they have so many activities such as horse shoes, bocce, pool and beach volleyball, aerobics, tie dye (bring your own white shirts!), beads (I made an amazing Jamaican bracelet), and "crazy games". You have the option to both relax and also have an entertaining blast in the same place! Overall it was an amazing resort with incredibly warm and friendly staff and fun activities and services. We paired our stay with a few excursions/tours to get to know more of the actual country which made the trip perfect. My only complaints are that it rained one day and that the trip was too short!
Myself and 4 other people visited RIU Reggae for a few days. We enjoyed our stay while there. However, I wouldn't stay there again. PROS:Food was above expectation for an all inclusive resort. Everyone highly enjoyed each restaurant that we went too and we had 2 VERY picky eaters with our group. The resort is fairly small so it's easy to navigate.The beach is beautiful on the properties.The décor and style of the resort is new and clean. Air conditioning works very well in the rooms and enclosed public places on the resort. Drinks are good and the variety of drinks on the drink menu is impressive. They had games like Jenga and Connect 4 set up inside the pool at the swim up bar which was fun. They always had a drink of the day which was fun to try all the new things - and we all liked them!No reservations at the dinner restaurants but had to wait about 15 minutes to get in and then at the Asian restaurant we waited for 20 minutes then they couldn't even seat a group of 5.CONS:When you pull into the resort, it looks as if you're pulling into a prison as the entire resort is encased within tall fencing with multiple rows of barbwire fencing - not the most aesthetically pleasing and comfy feeling when on vacation. Adults only resort, however seems like it was a spring break environment (We weren't there during spring break. We were there in September) as they had young groups of women in their early 20's dancing extremely provocatively on the railings at the pool (which didn't seem to be very safe.)The pools on the property are barely waist deep. The entertainment shows weren't worth watching, at allRooms were small. No smoking, even on room balconies which is kind of silly if you ask me. There are only 2 (I think) designated areas to smoke which isn't a big deal for me as I don't smoke but we did have several smokers in our group and they weren't happy about having to walk across the street to smoke. Says they carry premium liquor but the best whiskey I could find was Jim Beam and LTD. However, as listed in pros, their drinks are still good. No room service at all which was awful because everyone in our group really enjoyed the room service at other resorts.
This was our first trip to Jamaica although not our first stay in a Riu hotel.It was a very relaxing trip. The hotel is small compared to other all inc Riu hotels I have stayed at but I saw this as a positive.Staff - brilliant. Some are happier or friendlier than others but so what! If I worked in that heat all day I think I'd be less chatty as the day goes on. I never waited long for a drink and the staff are incredibly polite.Hotel - the hotel is all open, therefore there is no air conditioning in the reception/24 hour bar area. It is cooled by fans which are high up and provide little breeze. This was an issue for me because I found it uncomfortable to sit and have a few relaxing drinks in the evening. The coolest room is the toilets in the lobby. It was so warm that we ended up going to bed early just to cool down. Food - a great choice for food. Breakfast very good with plenty of choice as well as the buffet dinner in Ackee. We also ate at the Chinese style restaurant but again it was a buffet style so found it better to just go to the bigger buffet that had more choice. We also ate at the steakhouse which was a la carte and very good but you are sat outside with no air conditioning so I ate and left as soon as possible, I just couldn't relax and enjoy the food/wine/ambiance in that heat. Britannia in the main buffet restaurant makes the best pancakes and was such a lovely person. Jerk chicken hut - amazing. I agree with the general views regarding late night food options. Stale sandwiches and microwave burgers, nachos with cheese (no salsa - what!!!). This could be improved by having fresh burgers, pizza, chips. Even if it was only served until 3am. This is what I have experienced at other all inc hotels and it really made a difference to us.Pools - great. Clean. Good drinks choice at the bars. I always had the cocktail of the day which was good. I didn't mind that the pool closed at 6pm. It allowed for the pools to be cleaned for the next day and when you have been out in the sun all day and drinking, do you really need to be out later?? Tips - I am a tipper and I think it is well deserved. We gave $3 at meal times but would give $5 at the end of each day to the pool bar staff who had served us all afternoon. In the evening we gave $3 to the drinks waiter/waitress who served us in the 24 hour bar. I'm not sure if this is too little/much but it was greatly appreciated and we had nothing else to spend our money on.Entertainment- so this is personal choice but the entertainment team are great during the day and really good fun but the evening shows were a bit cringe for my liking. The Michael Jackson one was great but the lip syncing was hilarious. The others shows felt a bit amateur dramatic. One thing that is missing is a late club with music and dancing (and air conditioning). You can go 2 hotels up, to the family hotel nightclub but the all adults hotel doesn't have one!! This is the only reason I wouldn't return to this hotel. After my meal and a giggle at the shows I would have loved a good old fashioned boogie to some good tunes until the early hours of the morning, followed by a slice of pizza from the fresh food counter - bliss!!Other than that it was a nice and relaxing holiday for me and my husband.
Hey yall, I'll break it down as the following: Grounds: The hotel grounds are very well kept, the interior and exterior of the hotel and rooms are very modern, appealing to the eye, super clean all areas, security does a good job.Pools: They have 3 pools ,2 with swim up bars,1 pool with games such as jenga, connect 4, all pools are shallow, super clean, the water is so warm Beach: The beach is man-made some add hard rocks/pebbles, the water is beautiful and warm as well, included waters ports such as pedal boats, kayaks, stand up boardingStaff: Hard workers, some friendly some not so much, very dry not cheerful at all, helpful if approachedEntertainment: Pool and beach games take place mostly early in the day around 11am to 2pm, entertainment staff very fun and hardworking Food & Drinks: Food was very delicious, repetitive yes but all taste good exceptional, 4 al cartes i didnt visit any cause the buffet was suitable for me. Jerk hut has the best jerk chicken they serve good lunch n the staff there are nice and funny. Ok the customer service from front desk staff is and . I had emailed them if they could consider an complimentary or discounted upgrade room for celebrating my birthday which they said if available. The hotel wasnt full at all as people cancelled due to the hurricane, upon arrive I inquired they said $36US a night I showed them the email they said doesn't matter. I informed them I was celebrating my birthday and received a card and one free package of coffee. I've been to other resorts which help you celebrate your birthday better than that with a overly nice decorated room, special dinner, cake and complimentary wine/alcohol bottle. We had a late flight leaving at 10pm, check out was noon, we asked for complimentary late check out they said $20 US per hour. I can understand if the room was needed for other visitors but it wasnt their so fixed on money instead of customer satisfaction. Like an addiotional 1 or 2 hour would of been appreciated to shower after using the pool. We spent $1600 to stay there and they wanted more money for things. I've stayed elsewhere and always be accommodated their attitude sucks and turned me off. I wont return but recommend for the things i did like.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (domestic beer and cocktails, select international brands, premium brands, house wine with meals)
- Daily activities
- Windsurfing, snorkelling equipment, kayaking
- 1 introductory scuba diving lesson in pool
- Evening entertainment
- 24-hour room service
- 454 Rooms
- 4 Restaurants, including Buffet, Asian, Italian, Steakhouse
- 4 Bars, including swim-up bar
- 2 Pools
- Children's pool
- Fitness facilities
- Spa (fee)
- Games room with slot machines and video games
- Conference room
- Gift shop
- Free Wi-Fi in public areas
- Tennis courts (at Riu Montego Bay)
- Table tennis
- Scuba diving school (PADI certified)
- Disco (nearby) located at Riu Montego Bay
- 18 Hole Golf Course nearby (fee)
Standard Room includes:
- 1 King or 2 Double beds
- Air conditioning
- Bathroom with shower
- Flat screen satellite TV
- Electronic in-room safe
- Mini-bar (re-stocked regularly)
- Liquor dispenser
- Iron & Ironing board
- Balcony or terrace
- Hair dryer
- Maximum Occupancy 3
- 1 King bed
- Bathroom equipped with hydromassage bathtub and shower
- Balcony or terrace with oceanfront view
- Living area with sofa
Resort Location Map
Riu ReggaeMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Rose Hall, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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