- What's Included
- All Inclusive Features
Location: Beachfront, 2.7 km from airport; next to Riu Montego Bay
- Unlimited dining at specialty restaurants
- Free Wi-Fi throughout hotel
- Close to Montego Bay attractions
I visited Riu Reggae from Aug 7-13. I did not have high expectations but I will give kudos to the staff. You have a very nice property. It is kept clean. The staff is helpful and respectful. The food options are reasonable. As I read some of these reviews I was expecting the worst. It is far from that. You definitely get your value for your dollar. Much Respect to the entertainment staff for keeping people involved. Energy does a great job mingling within the crowd and getting people to join in. The foam pool party on Jamaican Independence Day was incredible and should be done more often.The bar staff at the pools are great during the day and go out of their way to please. In the evening, Petrina at the pool/entertainment bar at night is a special woman. She is fun and provides great service. I was disappointed that the Seafood restaurant was not open but a few nights a week but I also understand in slower times, it happens. There was still other options both at Reggae and RIU Montego Bay which is a short walk down the beach. The steak house was probably the best steak I have had in Jamaica in 17 trips. The buffet in the morning had plenty of options, for lunch don't miss the Jerk Shack on the beach. Chicken and pork and sausage. All were fantastic. I also did the buffet at lunch. I found burgers and such on the last day. They are in the steak house area instead of at the buffet. Dinners had a variety of food and desserts. All of the bars and bartenders were good. Liquor was plenty and of good quality. This is a relatively new property and the rooms are clean and nice. Not the standard Jamaican wood and dark colors but still a very nice room, COLD A/C, nice shower. Shampoo in the shower and hand/face bar soap but no other lotions or conditioners. I was impressed as I always saw someone sweeping or mopping in the lobby and other public areas. Again, don't believe everything you read. This is a fair priced property and a great value for what you get. It is a younger crowd but I met people of all ages. Have an open mind and you will have fun. If you want to relax with no music and minimal crowd, go elsewhere. I have stayed at several resort chains, Sandals, Jewel, RIU, Secrets, and I would definitely return to the RIU Reggae for a fun adult only vacation.
We usually go to large, spread out resorts, so I wasn't sure we were going to like the Riu Reggae since it is a smaller resort. I would describe it as "compact" since it had everything but all facilities were close by. Like the beach is literally on the other side of the pools. That turned out to actually be a good thing. Checking in was fast and friendly. Our room was facing the front of the resort (garden view) which meant that it was very quiet. The room itself was very nice and kept spotless. We had plenty of towels and the mini bar and liquour dispenser was great. The only provided toiletries were soap and shampoo. I didn't bring lotion since I usually just use the hotels samples, but they didn't provide any. So keep that in mind if you are like me and pack very light with just carry-on bags. The buffet was actually better than expected and had a nice variety. We usually go to the specialty restaurants on vacation, but we never got around to trying them and ate at the buffet for a week without getting board. The jerk hit on the beach was very good. Thankfully they have the jerk sauce separate (it is very spicy) and I really enjoyed the BBQ sauce. The animation team was great. Every other day, they do tie-dying on the beach. I brought 2 shirts for my daughter and they did a great job with them. The bartenders were great with Rayon, Sharon, and Jovaun being our favorites.The beach is small, but nice and clean. You are allowed to use the Riu Montego Bay 2 hotels away. We walked there on the beach and swam in the pool and had a few drinks. The planes going by are really not a big deal and it means that the ride from the airport is about 10 minutes. We found the staff to be very friendly and helpful to everyone whether they tipped or not. We did tip because we really enjoyed the service. The only thing that I didn't like is something the hotel can't fix. I love to take a long walk after dinner and because the resort is small, it felt like we were doing laps. lol
This was an anniversary trip for myself and my husband (Aug 5-13, 2017). The first friendly face was Suly at the reception desk. From there friendliness ended. We didn't get happy welcoming service unless we were tipping. The housekeeping staff were the most friendliest (tip or no tip). The food was okay. We were surprised there were not a lot of fish options. There is a little jerk hut down by the beach, the chicken there was superb! However, in the buffet air conditioned lounge there was a roach crawling on the wall. When someone complained about that, the complaint wasn't taken very seriously for a 5 star. You are able to go to Riu Montego Bay (less than 5min away) for drinks, better music and disco. You can also walk a few blocks from the resort to a little plaza, that has KFC, clothing and gift shops. We did go on the Dunns River excursion, that was fun...but it was too structured (quick get to Dunns river...quick run back to the bus)Overall, we would say this is a quiet relaxing resort, but we won't be back.
First let me say the welcome to the hotel was great. Greeted with a glass of bubbly, check in was quick & smooth. Room nice & very clean. The service was generally good & 90% of the staff were fantastic........However, if you're looking for a quite relaxing holiday avoid this hotel!! The noise around the pool/beach areas was horrendous. Loud music & not just from the bars playing music but guests also blasting out their own. It seems to used as a place for stag/hen does& birthday celebrations by Americans & Canadians. That's not a dig at them, that's what the hotel allows. Unfortunately that's not how it was advertised by Thomson when we booked last December. If you like 18-30 style holidays with pool parties & drinking games in the pool then this is the place for you. If not.............avoid!!Shame really because it had all the potential to be a great holiday.
I am very disappointed in this location. Men had a dress code but not women no tank top or muscle shirts. One rude buffet manager Alton just ruin my entire experience by his approach. Clearly he need training. Threaten my husband and I. Never got treated this way with no respect...I was ready to leave. Due to holiday I was stuck. long story short every single night at least five people was turned away. None that was topless just men in tank or muscle shirts. Yet women was able to wear anything anything. Remind you seats are outside no AC or fan and its self serve. My concern was for those who have been drinking all day just came to grab a bite was sent away to change. Rooms are far away. Could get sick unable to return. Why make things so inconvenient for your guests. There are other restaurants inside that clearly all guest understand dress code. No room service. food unavailable after 10pm. no bar service on the beach. To ensure guest stay hydrated. clean the pool too late unable to use at all or after noon. No hand soap or lotion. Bar soap looks like starburst candy. mosquito within room. rough gravel on sand. Limited food choice for lunch. No street signs to tell location of hotel. No fresh or coconut water anywhere. Overall most of the staff was friendly and hard at work. Place was always clean. Food was good. After speaking to the boss man I got the feeling policies was more important instead of creating a relaxing and enjoyable experience for all guest. I had a wonderful time at other locations in JA.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (domestic beer and cocktails, select international brands, premium brands, house wine with meals)
- Daily activities
- Windsurfing, snorkelling equipment, kayaking
- 1 introductory scuba diving lesson in pool
- Evening entertainment
- 24-hour room service
- 454 Rooms
- 4 Restaurants, including Buffet, Asian, Italian, Steakhouse
- 4 Bars, including swim-up bar
- 2 Pools
- Children's pool
- Fitness facilities
- Spa (fee)
- Games room with slot machines and video games
- Conference room
- Gift shop
- Free Wi-Fi in public areas
- Tennis courts (at Riu Montego Bay)
- Table tennis
- Scuba diving school (PADI certified)
- Disco (nearby) located at Riu Montego Bay
- 18 Hole Golf Course nearby (fee)
Standard Room includes:
- 1 King or 2 Double beds
- Air conditioning
- Bathroom with shower
- Flat screen satellite TV
- Electronic in-room safe
- Mini-bar (re-stocked regularly)
- Liquor dispenser
- Iron & Ironing board
- Balcony or terrace
- Hair dryer
- Maximum Occupancy 3
- 1 King bed
- Bathroom equipped with hydromassage bathtub and shower
- Balcony or terrace with oceanfront view
- Living area with sofa
Resort Location Map
Riu ReggaeMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Rose Hall, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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