Royalton White Sands Montego Bay
- What's Included
- All Inclusive Features
Andre and Kevin really kept me in shape during my vacation. The classes that they ran were hard core. Andre' was very motivating and search me out to join the classes offered. They made everyone feel welcomed and encouraged everyone during the classes. Sebeena from the buffet service was fantastic. She met all of our needs while on the buffet. At times she went above and beyond to accommodate our needs with a small child. I can not say enough about the service these 3 individuals had on our stay at the royalton white sands resort.
We have enjoyed our stay at the Royalton Blue Waters Jamaica.We made some friends and enjoyed the Jamaican ambiance. Samantha in the Sports bar took great care of us every evening. Big smiles and very welcoming.
My partner and I stayed at the Royalton White sands from 1st Sept - 11th Sept. After reading a lot of the reviews I was a little worried about what to expect. But can I just say our experience could not be any better. Checking in- Was good, we were greeted by staff and were provided with fruit punch by Kevon ( a lovely person). We were then told about the hotel and we where then provided with our room key which is a bracelet and the room number. Room- We booked the luxury room with a sea view. The room was fine for us. it was spacious it wasn't small, the bathroom was a good size, we had a/c and hot water throughout our stay. During our stay, my partner and I loved the pool area and we loved the swim up bar. Peter at the swim up bar was very friendly and my partner and him got a long quite well. We also booked for parasailing with Holy from Nexus again another pleasant man. We had a little issue with that excursion but it did not bother us at all. Food- my partner and I tried out all the restaurants apart from Calypso our favourite was the Zen. Franklyn who was our chef was amazing. Yes the restaurant was a little hot but it did not bother us at all. We live in England so it nice to have heat. Also staff apologised for that there was no a/c.Staff- The staff at Royalton are so polite and friendly. My partner and I got along with the entertainment team. Excursion- My partner and I did not book our excursion in Jamaica but we pre booked them with JTL and Thomson. It was a good thing that we did as I read reviews saying that they are expensive. We booked Mystic mountain and bobsled, which was great, Bob Marley tour- this was really good. We did have a little issue with our transfer as they did not arrive but when we spoke to the lady from JTL she arranged for to have a private tour which was better Rick's café- was a good but could have been better. Due to the hurricane the water was a little rough so we could not go in the sea when we reached Negril and we could not jump from the cliff. Blue lagoon- was ok, I think this was our least favourite excursion Martha Brae- Was our favourite tour we met a lovely man called "willy" and my partner does videography so he filmed the whole experience. Area- If I must admit Royalton is quite far from a few places so in order to get about you will need to get a taxi. But because we are seen as foreign they will charge a lot more. Hotel itself- Royalton white sand is a lovely resort, the beach is lovely and the layout of the hotel is nice. Blue Waters is right next door and you can use their lazy river which was fun. They have a gym which my partner used some of the days and I enjoyed the aqua classes. One of the lift did not work but again they have stairs so my partner and I used instead. Night time entertainment- They have night time entertainment every night and a sport bar which closes at 2am. My partner and I were mostly at the sport bar on dancehall nights. We loved the street party that they did. I really do not have anything negative to say about this hotel. I came there thinking all sorts because of the reviews and I was nothing but pleased. This was my partner and I's first holiday today and it was great. Both my partner and I have family in Jamaica but decided to stay at a resort to experience the other side of Jamaica ha! But thank you Royalton for this lovely experience.
Upon arriving to this resort, I had very low expectations from all of the negative reviews that I read. I just wanted a room with a/c and hot water (which was a success!) Check in was a little chaotic (choose diamond club for a better experience) it was a long process and extremely hot in the lobby. Once I actually got to the room, my first impression was that it was very small and shabby. Definitely needs an upgrade, cleaning the rooms will not suffice. Other than the rooms, the resort and amenities were beautiful! I spent a lot of time at the pool (swim up bar) and the beach, which was awesome. The food was also very good. My favorite was the Zen restaurant, it was so fun! Even though we were all sweating in there (no AC) the staff and chef were very entertaining and pleasant.The staff made my vacation so much more enjoyable! Everyone was so kind, helpful and accommodating. I especially loved all of the fitness classes that were offered on the beach and in the pool, I believe Jeffery was the instructor, he was awesome. Even though I was solo the first 3 days, I never felt like it because all of the staff were so friendly and I had mini conversations with everyone. The spa was ok but the massage was incredible! I didn't get on any of the water slides or the lazy river but it looked fun! My only suggestion would be that the resort should designate a specific area for guests to smoke cigarettes since this is a kid friendly hotel. People were smoking cigarettes everywhere, including the pools, disgusting. Hopefully they will get the elevator fixed as well (no one was working on it). If and when I return I would choose the diamond club option or blue waters because the rooms were awful and not worth the money.
I was very concerned at first, reading so many negative comments here. But I have travelled a lot and kept an open mind. Well, I must say my boyfriend and I were so very impressed with everything!!The staff was absolutely amazing!! The friendliest I have ever encountered on any vacation! Genuinely friendly, not just trying for tips; quite the opposite! The room was small but very clean and we had everything we needed. The air conditioner worked fine! Yes the room smelled a little musty but hey... it's so hot and humid there that will happen!!!!Rooms are meant to sleep in, thats it! The rest of the resort is beautiful, well kept and so very clean.The food was amazing at every a la carte restaurant and the buffet as well (gained 5 lbs)!!! The beach was raked daily early in the morning and upkept during the day! Beverly was the hardest working lady there (on beach patrol). She never stopped! Give this woman a raise!!Also enjoyed daily yoga, and fitness classes with great instructors. (Kevin, André & others i cannot remember as I am terrible with names)The little café which is always open was a great treat each morning... cappuccinos for two please!! :) We were greated every morning by our first names! Just wonderful!Yes, there is only one elevator but it is not that bad of a wait. I think maybe once we waited a little longer than usual. We only caught the Michael Jackson show one night (we go to bed early) and of course it was fabulous! We were very pleased with this resort and would go back! Thank you Jamaica and White Sands for a wonderful week in paradise!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (domestic beer and cocktails, select international brands)
- 24hrs Concierge services
- Kids Adventure Club (2-12 yrs)
- Teens club (13-17 yrs)
- Daily activities
- Introductory scuba lesson
- Non-motorized water sports
- Dreambeds exclusively designed for Royalton Resorts
- Luxurious 250 thread count sheets
- Splash Pool
- Hassle Free Dining
- Sports event guarantee
- Wi-Fi throughout the entire Resort
- USB recharge station
- Unlimited Luxury Dining 24/7
- Fitness Center
- Concierge Service around the clock
- Rain Shower
- Bluetooth audio station
- Day & Night activities
- Exclusive access to the Diamond Club Lounge with premium drinks & snacks
- Full service business center
- Personalized check in & check out
- Complimentary early check in / late check out (subject to availability)
- Distinctive wrist bracelet
- Selected premium drinks menu (available in lounge some restrictions apply)
- 24hr concierge service
- Mini bar restocked daily
- Pillow menu
- Daily continental breakfast service in lounge
- Upgraded room service menu
- Luxury amenities in room
- Bathrobes & slippers in room
- Dedicated butler service
- Exclusive beach area with dedicated bar
- Evening hot and cold hors d' oeuvres & afternoon snacks including decadent desserts
- 10% discount on Spa treatments and Hair dresser
- 352 Rooms
- 2 Pools
- 5 Restaurants
- 6 Bars
- Steam Room
- Fitness Center
- Spa (fee)
- Beauty Salon (fee)
- Conference facilities
- Medical Services
- Open-air theater
- Concierge services
- Gift Shop
- Laundry service
- Motorized water sports (fee)
- 1 King Size Bed, 2 Twin Beds or 1 Full and 1 Twin Beds
- Dreambed - exclusively designed for Royalton Resorts with pillow top
- Luxurious 250 thread count sheets
- Double sofa bed
- Air Conditioned
- Satellite TV
- Iron & Ironing board
- Balcony or Terrace
- Coffee Maker
- Mini Bar (water, soft drinks, beer, stocked daily)
- Electronic safety deposit box
- Private bath / rain shower and toilet
- Branded amenities and hairdryer
- Bluetooth audio station
- Garden view or mountain view
- USB recharge station
- Maximum Occupancy 5, Maximum 3 Children
Resort Location Map
Royalton White Sands Montego BayMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Highway A1, Mountain Spring Trelawny, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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