Royalton White Sands Montego Bay
- What's Included
- All Inclusive Features
Good place to go for family vacations. The buffet had lots of offerings. Staff were all friendly and always available wherever you went. The resort was very clean along with rooms. i would highly recommend this place.
Just returned from a fantastic 2wk stay at the Royalton White Sands, Jamaica. Check in was very efficient.There was a group of 7 of us and we had our rooms on the same floor. We have stayed at Royalton Cancun twice last year which was great but decided to try Jamaica which I am 100% glad we did.The rooms are cleaned daily but are a bit tired.Pools were clean and had plenty off sunbeds the staff at the pool were always around to offer us a drink.The beach was also clean and had plenty off sunbeds, every 20mins or so a member of staff would come round to offer drinks which was good.The coffee shop was good and had a nice selection of cakes, tea and coffee available but I would have liked more selection of ice cream or sorbet. The staff were great very friendly and worked very hard. The restaurants were very clean and never to busy, the staff were very nice and helpful.I would like to congratulate George Kiriakou director of fitness on every member of his fitness team Jeffery, Terry Lee, kaffain and Kevin, who are all first class professional and genuinely nice people.when I was speaking to George he was very down to earth and he took great delight in telling me what a fantastic fitness team he know he had and was very proud of them which was nice to hear. Anytime they see you they stop and have a chat and encourage you to attend the classes.I attended Bootcamp, TRX, Cardio Abs and kickboxing during each class you would be motivated and encouraged to work through the class. The programme they have is very good, I've only being going to the gym for a few months at home so I didn't think I could do any classes but I was totally wrong Jeffery , Terry Lee ,Kaffain and Kevin adjust all the classes to your ability of fitness and encourage you to meet your goal, and you can see they all love there job.Normally on holiday I walk past the gym but this holiday was different and that was down to everyone in the fitness team I can't praise them enough, especially Jeffery he is a great motivater and fantastic at his job I enjoyed his TRX classes.I would like to congratulate the Royalton on having the foresight to not only have a gym but having classes run by professionals to allow people to keep up with there fitness on holiday. And if I'm truly honest my main reason for returning to this hotel is the fantastic amazing kind fitness instructors and programs they offer. Thanks again to u all. And now onto the entertainment team who are all very talanted especially Tash who we made friends with when we had a horrible rainy day and Tash came along and saved us with playing a card game and had a good laugh she was very genuine and kind person who made us all relax and enjoy our holiday. Anytime she seen us she would come over and have laugh with us I normally don't engage in much conversion on holiday but found tash very easy too talk and joke with she even tried to get me to dance.lol.So this will be another reason for us returning so we can a laugh with her again.Only one complaint I have is that I have a health condition which requires me to have bottled water which I found nearly impossible to get. I spoke to my rep and guest relations but had to end up leaving a note in my fridge asking for more than 3 bottles which I eventually got, but I couldn't get it from any bars which disappointed me.Thanks again for a great holiday will definitely be back within the year.
My wife and I had an AMAZING time at the Royalton. It was our first time there & we went with the Diamond Club package. I HIGHLY recommend it. The greeters were exceptional. They had a separate lounge with premium alcohols and appetizers for our enjoyment and the AC there was PERFECT. They gave us a cell phone that worked anywhere on the island to contact our butlers 24/7 if we needed anything. Also, it was nice that the phones in the rooms allowed us to call back stateside for free and our cell phones worked on wifi all over the resort. Our butlers Andre and Ryan were incredible, server Sammie was awesome, DJ Phil kept the entertainment at level 10 always, and even bartender Paul at the pool was a major contributor to the party. The resort is very nice, the water is clear, & the weather is warm at night, but the service was most impressive. Travel outside the resort & enjoy some exciting excursions but also take in the beauty of the native Jamaican life on the island. The resort staff gave great suggestions. The only thing is the mosquitoes are NO JOKE. We used off like it was cologne. The fruit was great (ALL THE FOOD WAS GOOD). Make sure you go to Scotchies for some Jerk Chicken (you can thank me later). The Royalton Blue Water is a newer building, and even nicer, but the Royalton White Sand is on the same property and offers ensures you a great experience too. We will be going back!
I have just returned from a two wks holiday in Jamacia staying at the Royalton white sands hotel.For the last 2yrs we have gone to the Royalton Cancun which is great but decided to try the Royalton in Jamacia and I'm glad we did!On arrival at white sands we were shown to a room and offered cool cloths and a cold drink which we happily accepted.We were checked in and had our rooms in no time at all ,very quickly and efficiently.We were a party of 7 and were all on the same floor which was great.The restaurants were as we expected and lived up to the standards we have had before except the Italian which we were disappointed in mainly because of the service.The Gourmet Marche buffet was great,a large selection of meals ,fruit and cakes.The staff here are very pleasant and helpful and nothing is too much trouble.The service and staff at the beach and pool were excellent .My only problem here was trying to get a bottle of water which I found quite shocking as in Cancun they offered it to you without you asking for it.One member of our group has a health condition that she has to have bottled water and the fact we had to practically beg for it.really stressed her out,having said that we spoke to our rep and guest relations and eventually we left a note in fridge which worked Coffee shop loved it!!!staff were friendly,cheery and hard working and it was a pleasure to be served by them.The gym. As a gym newbie I was surprised to see that they had a programme for everyday with activities inside and out.As I have health issues I thought I'd be limited to what I could do....how wrong was I.From the start I found the staff to be friendly and profesional .Jeffrey certainly knows how to encourage and motivate people to reach their potential.Terry lee I found to be so pleasant and helpful after explaining my health issues she explained that no exercise should be off limits as they can be modified to suit your needs .This I found out when attending the gym with a friend thought I would just do treadmill,bike etc but was gently encouraged to take part in the class by Koffain which I did and by the end of the class was pleased that I had so thanks Koffain .I think its a fantastic idea to have the classes and I will be sure to try more when I hopefully return soon.Excellent gym staff,brilliant programme keep up the good work.The entertainment is not something I usually bother about but I was impressed with shows done by the staff.sadly we had a rainy day in fact very heavy rain and were all a bit fed up till Tash from the entertainment team came along she played card games, etc with us which passed a few hours and left all of us feeling so much better .Thanks Tash!.what a lovely ,friendly happy person she is and a great asset to the team.Lastly if I can say anything negative then it would be that although the rooms are spotless they could do with a little tlc.Now I'm home and looking to see when I can return to the Royalton Jamacia.Great hotel and fab staff .Thanks for making our holiday.Will definitely recommend to friends.
Firstly the negatives:The rooms are in need of tlc, a few people I met had the same issue as us, the room stunk of stale damp and everything was damp, I saw the room change register and there were quite a few people asking for a room change with the same problem, we were moved the following day and the room still had a slight stale smell when you entered but you got used to it, all my clothes were damp during the holiday. Then there were other minor gripes e.g. toilet seats loose, bathroom doors sticking, cupboard doors sticking etc., just in need of an update.There is nowhere to drink on a night time with aircon, you cannot escape the heat anywhere.Difficult to get into the steak house, we managed on our 5th attempt.Now the positives:Beach and pools are beautiful.Restaurants are mainly very nice, the Italian, the steak house and the main buffet were our favourites.The staff are all fantastic, a special mention for Samantha from the sports bar, Amanda from the bar outside the steakhouse, Kimolo from the coffee shop and Kevon who is nuts!The drinks were lovely, tanquerary gin, red stripe, freshly made cocktails, ciroc vodka etc. all available.I would go back to stay at the newer Blue Waters which shares the same resort but I would not go back to the white sands unless the rooms are refurbished and the aircon renewed or updated.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (domestic beer and cocktails, select international brands)
- 24hrs Concierge services
- Kids Adventure Club (2-12 yrs)
- Teens club (13-17 yrs)
- Daily activities
- Introductory scuba lesson
- Non-motorized water sports
- Dreambeds exclusively designed for Royalton Resorts
- Luxurious 250 thread count sheets
- Splash Pool
- Hassle Free Dining
- Sports event guarantee
- Wi-Fi throughout the entire Resort
- USB recharge station
- Unlimited Luxury Dining 24/7
- Fitness Center
- Concierge Service around the clock
- Rain Shower
- Bluetooth audio station
- Day & Night activities
- Exclusive access to the Diamond Club Lounge with premium drinks & snacks
- Full service business center
- Personalized check in & check out
- Complimentary early check in / late check out (subject to availability)
- Distinctive wrist bracelet
- Selected premium drinks menu (available in lounge some restrictions apply)
- 24hr concierge service
- Mini bar restocked daily
- Pillow menu
- Daily continental breakfast service in lounge
- Upgraded room service menu
- Luxury amenities in room
- Bathrobes & slippers in room
- Dedicated butler service
- Exclusive beach area with dedicated bar
- Evening hot and cold hors d' oeuvres & afternoon snacks including decadent desserts
- 10% discount on Spa treatments and Hair dresser
- 352 Rooms
- 2 Pools
- 5 Restaurants
- 6 Bars
- Steam Room
- Fitness Center
- Spa (fee)
- Beauty Salon (fee)
- Conference facilities
- Medical Services
- Open-air theater
- Concierge services
- Gift Shop
- Laundry service
- Motorized water sports (fee)
- 1 King Size Bed, 2 Twin Beds or 1 Full and 1 Twin Beds
- Dreambed - exclusively designed for Royalton Resorts with pillow top
- Luxurious 250 thread count sheets
- Double sofa bed
- Air Conditioned
- Satellite TV
- Iron & Ironing board
- Balcony or Terrace
- Coffee Maker
- Mini Bar (water, soft drinks, beer, stocked daily)
- Electronic safety deposit box
- Private bath / rain shower and toilet
- Branded amenities and hairdryer
- Bluetooth audio station
- Garden view or mountain view
- USB recharge station
- Maximum Occupancy 5, Maximum 3 Children
Resort Location Map
Royalton White Sands Montego BayMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Highway A1, Mountain Spring Trelawny, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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