Royalton White Sands Montego Bay

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Overview
The white sands and azure shorelines of Jamaica are calling. Along the tropical coast of one of the most coveted Caribbean destinations sits the Royalton White Sands Montego Bay, the perfect all inclusive resort for families, couples, honeymooners, and groups. A variety of luxury rooms and suites accommodate your vacation needs, and feature upscale amenities, modern decor, and lovely views. Delicious selections from international cuisines are served up at the a la carte and buffet restaurants on the resort. Friendly competition hits the beach, poolside, and various spots throughout the resort, with a gamut of activities like table tennis, beach Olympics, and kayaking. Fresh cocktails and cool beverages flow freely from the various bars on site. Special perks and privileges, such as rooms with swim-up access, premium food & drink, butler service, and discounts on spa treatments are extended to Diamond Club members. Enjoy your sunny vacation on the white sands of the Royalton White Sands Montego Bay.
ย 
Location: Beachfront at White Bay, approx. 33 km from Montego Bay.

tripadvisor Traveler Reviews
  • Sean M : New York City, New York
Kind of ... meh, a little eww

Went here on a day pass b/c I was in Montego Bay on a cruise. Way overpriced ... my teenagers weren't drinking age, but still priced as adults.For the cost ... total ripoff.Upside: the beach is actually beautiful the pools are not bad the drinks are ok the jerk chicken grilled on the beach was really good wifi works on the beach :)Downsides: front desk greeting was so annoying: i was on a cruise with no access to print and they insisted on a printout ... did lots of annoying back and forth emails so they could print it ... family waiting for like twenty minutes while this goes on. the buffet was just ok not too far from the buffet, near the entrance to the tennis courts and just a stone's throw from the kids pool, two workers were cleaning out a cess pool or spetic tank that was so awful I almost vomited. Has to be a better way or time to handle something so close to an active restaurant and kid's pool they advertised access to tennis in the day pass ... no one knew where or how to get rackets and ballsReally weird was the hotel receptions insistence that we give them our passports to be held at the front gate. I don't like handing over my passport to anyone. This was just a stupid daypass. I figured it was commonplace so went along, but our driver was nonplussed by this.Overall, the rest of the waitstaff, bartenders and activities staff were friendly and helpful, no complaints there.

  • Alexterrg : Brooklyn, New York
Worth It ๐Ÿ‘๐Ÿพ๐Ÿ‡ฏ๐Ÿ‡ฒ

After spending 6 days at this Resort I must say that I had a great stay. The customer service was 5 stars. You must try "Zen Restaurant" "Calypso Restaurant" The Buffet is Amazing something for everyone ๐Ÿ‘๐Ÿพ. Javon at the 24 hour coffee shop made me some tea for my sore throat and sweigh at the front desk took care of me when I had a simple complaint. I say go and ENJOY ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ๐Ÿ‡ฏ๐Ÿ‡ฒ๐Ÿ‡ฏ๐Ÿ‡ฒ

  • auzl14 : Liverpool, United Kingdom
Wedding

Absolutely awesome trip. Travelled with 22 other people to celebrate myself and fiancee getting married at the resort. First of all soon as we arrived we were up graded to diamond club and ushered to the diamond club room to sign in, the people there were so helpful took around 15mins to check us in while the rest of the party were using the main lobby to check in. we were shown to our room on the 6th floor (637) by Ryan one of the butlers assigned to us, with in 10 mins of arriving to our room the bell boy brought are luggage up. We had arrived at the resort around 4.30pm and by 5.30pm we were nearly unpacked and ready to go explore.Some of the party who were with experienced some issues with the door locks and one who had the wrong room. the bracelet you receive at check in is your room key some of the locks had faulty batteries which were sorted out reasonable quickly in most cases.the couple who didn't get the right room decided to stay in the existing room and were compensated accordingly.Once every body was sorted we explored the resort and found the buffet restaurant which was exceptional there were so many chooses of food for every taste, freshly prepared in front of you so you knew what you were getting. this was not just a one off but every day from morning to late evening would recommend you try.there are 7 more restaurants which were as good if not better, the Tapanyaki was excellent never been to one before the experience was exceptional the staff and chefs superb singing and interacting with everybody all the time they are cooking.Back to the reason we all came for the wedding, the service of the wedding planner Chandilyn was more than expected she took us through all what was going to happen and all what was expected of us. We had a rehearsal on the Thursday morning (day before wedding) went through all the routine from walking down the path by the beech to being in position on the alter, also going through the music and the after celebrationsThe big day arrived and the guys met at the martini bar for a drink to calm nerves and then Paul (Royalton) came to usher us to the beech to get ready for the ceremony when we reached the beech Chandilyn was there to put us all in are respective places, then the music began and i was ushered towards the minister of the ceremony and the show began. It was the hottest day so far with a lovely breeze coming in of the sea (We needed it as we were all in full suits). Once the ceremony was over then we had the on site photographer start his job. We were given champagne to celebrate by the staff, we had are two butlers there watching on (Ryan was off duty and should have been on his way home but stayed for the ceremony with Andre our other butler). once the photographs with the wedding party were over the photographer took me and the bride away on are own for some Husband and Wife shots all over the resort.then it was on to the wedding meal in Hunters steak house, the meal was superb along with all the staff who waited on for us a big congrats to all the staff in hunters including Andre who had served us two nights earlier in the private dinning section who had come to wish us all the best as he was serving other guests.As for the rest of are stay it was great the poolside attendants of a day were terrific especially Shane always smiling,singing interacting with all the guests including the children. Kept us in drinks all day long a big thank you to Shane.The resort is a lovely place and we would all go back no problem.Some small issues there was only one lift working for a few days, this was annoying as it took a while getting either up or down but we managed. Some of the rooms need some attention in the bathrooms and patio doors, one of our friends ceiling collapsed in the bath room, and a few patio doors didn't lock or shut properly. The maintenance people sorted ceiling issue out. As for the doors it wasn't a problem as nobody could get into your room from the balconies. Thats it i could go on for ever about the resort and how awesome it was but haven't got the time. A big thank you to all the staff at the royalton whit sands, from the Butlers Ryan ( whom all the women loved dishy guy) Andre, Chandilyn and wedding planner staff, to diamond club staff, floor concierge and all restaurant staff,poolside staff,beech staff,Spa staff, entertainment staff, lobby staff and bell boys. A really great Wedding,Honeymoon,Holiday we will be back

  • Rowshe : Dundee, United Kingdom
Amazing

Loved everything about this holiday . First time we have done an all inclusive holiday. We could not fault anything from rooms , staff entertainment and food. All members of staff we're so friendly and helpful. The variety of food was wonderful . Perfect holiday .

  • Simone W :
Ikisha's Wedding

This Hotel was absolutely Horrible! I have been to Jamaica a number of times. My best friends wedding was held at this resort on August 2. From the time we checked in over 30 guests there were issues with the entire resort. The water turned off during my shower several times. The room above me (6th floor)the ceiling fell in the shower. The TV wasn't clear the entire time. The AC in my unit broke several times. There were only two elevators in resort with no air conditioning in it, which felt about 100 degrees inside w/ no ventilation. The room service took over an hour to come and one night never even bothered to show up. The bride had to be moved from her suit with butler on the day of the wedding because her AC broke and her water wasn't working on her Wedding day! The room smelled of mildew. Three other guest traveling with us were moved to three different units due to smell and other issues in rooms. The Royalton Blue Waters was amazing per some of the guest that stayed there. The white Sands resort needs to be demolished and rebuilt. I stayed in the Royalton in St. Lucia in April of this year and it was AMAZING! I began the trip very excited about staying in another location. I have traveled to many places and I have never experienced such poor customer service, the staff could care less about accommodating you and the bride felt the same. Her perfect day was ruined! The reception wasn't on time the staff made the guest wait to be seated they were very unorganized. The wedding rehearsal was scheduled for 9am the morning of the wedding and the staff showed up over an hour late to rehearsal. This by far is the worse hotel in Jamaica! My family is from Jamaica and I have stayed in Jamaica at least 10 times and never have I ever experienced what Royalton White Sands put us thru. Please DO NOT BOOK THIS RESORT!!!!!! Run don't waste you're money!!! This should be a 2 star resort if that. Only because the food on resort was the only thing that was worth it!!!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • All drinks (domestic beer and cocktails, select international brands)
  • 24hrs Concierge services
  • Kids Adventure Club (2-12 yrs)
  • Teens club (13-17 yrs)
  • Daily activities
  • Introductory scuba lesson
  • Non-motorized water sports
All-In Luxury inclusions:
  • Dreambeds exclusively designed for Royalton Resorts
  • Luxurious 250 thread count sheets
  • Splash Pool
  • Hassle Free Dining
  • Sports event guarantee
  • Wi-Fi throughout the entire Resort
  • USB recharge station
  • Unlimited Luxury Dining 24/7
  • Fitness Center
  • Concierge Service around the clock
  • Rain Shower
  • Bluetooth audio station
  • Day & Night activities
Diamond Club Inclusions (for a fee):
  • Exclusive access to the Diamond Club Lounge with premium drinks & snacks
  • Full service business center
  • Personalized check in & check out
  • Complimentary early check in / late check out (subject to availability)
  • Distinctive wrist bracelet
  • Selected premium drinks menu (available in lounge some restrictions apply)
  • 24hr concierge service
  • Mini bar restocked daily
  • Pillow menu
  • Daily continental breakfast service in lounge
  • Upgraded room service menu
  • Luxury amenities in room
  • Bathrobes & slippers in room
  • Dedicated butler service
  • Exclusive beach area with dedicated bar
  • Evening hot and cold hors d' oeuvres & afternoon snacks including decadent desserts
  • 10% discount on Spa treatments and Hair dresser
*These inclusions applies for all Diamond Club room categories.
  • 352 Rooms
  • 2 Pools
  • 5 Restaurants
  • 6 Bars
  • WIFIย 
  • Jacuzzi
  • Steam Room
  • Fitness Center
  • Spa (fee)
  • Beauty Salon (fee)
  • Conference facilities
  • Medical Services
  • Open-air theater
  • Concierge services
  • Gift Shop
  • Laundry service
  • Motorized water sports (fee)ย 
Luxury Room:
  • 1 King Size Bed, 2 Twin Beds or 1 Full and 1 Twin Bedsย 
  • Dreambed - exclusively designed for Royalton Resorts with pillow top
  • Luxurious 250 thread count sheets
  • Double sofa bed
  • Air Conditioned
  • Satellite TV
  • Iron & Ironing board
  • Balcony or Terrace
  • Telephone
  • Coffee Maker
  • Wi-Fi
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Electronic safety deposit box
  • Private bath / rain shower and toilet
  • Branded amenities and hairdryer
  • Bluetooth audio station
  • Garden view or mountain view
  • USB recharge stationย 
  • Maximum Occupancy 5, Maximum 3 Children
Kids Deal - Children 2-12 pay special rates when sharing a room with 2 adults.
For the Kids - Kids' Adventures Ages 2-12, Playground, Teens' Lounge Ages 13-17, Babysitting or Child Care Service (fee), Children's Pool and Splash Pool.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Royalton White Sands Montego Bay
    Montego Bay,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Royalton White Sands Resort
Highway A1, Mountain Spring Trelawny, Montego Bay Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.