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Sandals Montego Bay

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Our Opinion

The Sandals Montego Bay is a great luxury hotel that holds a variety of top-notch amenities. There are plenty of buffet and a la carte options available and the resort is staffed by incredibly pleasant and attentive staff. There are also plenty of activities and daily entertainment. You'll never find shortage of things to do in Sandals Montego Bay! Located on the largest private beach in Jamaica, this is the original Sandals all-inclusive resort! Being close to the airport is noisy at times, but you do tend to get used to it after a couple days. This resort is a bit more lively and active compared to the Sandals Royal Caribbean which is a few minutes away. The Sandals Montego Bay resort tends to be better priced, so if you are looking for the Sandals experience but are also watching the budget, this resort or the Sandals Carlyle might be your best bet.


Overview

Situated on 26 acres of lush tropical gardens, this exciting resort fronts the largest private white sand beach in all of Jamaica. A paradise resort boasting some of Sandals' most lavish suites and delightfully appointed rooms, five gourmet restaurants, and much more. As the flagship resort, Sandals Montego Bay can aptly be described as vibrant and upbeat with a spirit that soars high above the rest.

The very first Sandals resort to open its doors and set a whole new bar for luxury and romance in the Caribbean, Sandals Montego Bay still continues to completely and utterly captivate couples' hearts. Born, back in the days when only the rich and famous wintered in the tropics, the resort's original incarnation was as the glamorous Bay Roc Hotel. A Mecca for the jet-setting crowd of that era, the Bay Roc, known for its breathtakingly exquisite beach, was designed by renowned American architect, Edward Durrell Stone, who also created New York City's Radio City Music Hall and Museum of Modern Art.

Location: Sandals Montego Bay Resort is located on Jamaica's largest private beach, next to the airport and 10 minutes from the center or Montego Bay.


tripadvisor Traveler Reviews
  • :
Big disappointment

Let me begin with there is no bigger fan of Sandals than me. This was our 4th Sandals vacation, and 3rd at Montego Bay. We have loved every minute of our previous stays, and were married here 10 years ago. Sadly, much of what we loved is no longer here.For starters, much of the property is under construction. We had a butler level suite, and we had to wait 45 minutes for our butler to finally show up to check us in. Two busses of other guest arrived and checked in in the time we were waiting for our butler to show up. After several assurances of a beachfront room, in one of the resorts highest categories, we were presented with a unrenovated room with bulldozers and earth movers out front, and a rocky beach under construction. After having had this vacation planned for over a year, we weren't sure why we weren't advised about the construction. The room's location was unacceptable, so we took a downgraded room(with no price adjustment) for a better (not filled with construction equipment) location. One of our two butlers made us feel uncomfortable from day one to checkout, and put a damper on our vacation. We could list thing after thing our butler did to make us feel uncomfortable and a nuisance, but it would just agrivate us and further break out hearts to do so. As this was out tenth anniversary, we came back to were we were married, hoping for the same wonderful time. This location has changed a lot in ten years. Even if the resort was complete from its renovation, the vibe has changed, and we won't be coming back. This is just a quick vent, pictures and details to follow.Once again, we LOVE Sandals. We just don't know what is going on in Montego Bay right now :-(

  • JW1059 : Tulsa, Oklahoma
Can't say enough about this place.

A great place for Adults Only Couples or friends. Must be 2. This resort Has so much to offer.I loved Jamaica. It was wonderful! The place stays open 24 hours...good and booze, saunas, hot tubs, swimming pools, exercise room, swimming pools, dessert and ice cream room....fresh squeezed green oranges, all you can eat bars, fine upscale dining, seafood, Italian, smoothies all day long, and much more.....trips to the other 4 Sandals resorts with free everything as well, one Island Cost to visit, your own Butler with your private Butler phone at your beck and call, wine, soda, juice, beer, water, liquor both white and dark...all stocked in your room. They have table tennis, pool, etc.. You can go out on the small boat or the cruise liner for a fee, snorkeling with classes availableEveryone was so nice.....they are taught from birth to be nice. The pictures don't even do it justice. Spacious rooms....

  • Robin R : Panama City Beach, Florida
Amazing but noisy weekend getaway

We just returned from an amazing long weekend at Sandals Montego Bay with 3 other couples. It was beautiful!!! Our room was an oceanfront, club level penthouse and was gorgeous!!! The bathroom was so nice and the shower was to die for!!! Super nice and friendly employees, beautiful grounds and great food!!! The beachfront pizza was awesome!! And the daily drinks....OMG....the dirty banana and the Bob Marley were both so yummy!!! My only negative was the sound of passing airplanes...8am is when they started and they ended at 10pm. Not too much of a problem, but when you're trying to sleep in it is a little frustrating.

  • dianefanning : Bedford, Virginia
Stewfish restaurant is AWESOME!

We went to this resort one evening for dinner. This review is ONLY about that and not about the resort in general. Stewfish sits right on the beach with the best view of the sunset possible. A very romantic addition to dinner. I ordered the signature dish, the Island Style Brown Stew Fish, even though the name did not sound terribly appetizing to me. I am so glad I did. It was hands down the best fish I have ever eaten. My husband tried my entree, too, and he agreed. I am delighted that we chose that restaurant.

  • Sunbunny34 : Arlington, Virginia
Another Great Trip to MoBay!

This was our 4th stay at Sandals Montego Bay. And each time I think we decide we like the resort more than the last. We’re Sandals Select Diamond level returning guests and we’ve been to nearly every resort in the Sandals chain. Sandals Montego Bay is our “go-to” resort when we take a short trip of 5 days or less, given that it’s less than a 10 minute ride from MBJ. In this case, we stayed 5 nights, May 5-10. We booked a beachfront oversized butler villa suite (category BB). When I filled out the butler preferences form after making final payment, I specifically requested to be in building 9 or 12, near the swim up pool/piano bar. When we arrived, we were happy to find we were booked in building 9, Room 951. We don’t typically book butler level room categories unless it’s a really good deal. In this case, we booked during a previous stay at Sandals so we received an additional 12% off by booking a butler category room while on-property. We booked butler level because it was a short stay and we were travelling with my parents, so we wanted to ensure we could get reservations at the restaurants we wanted with the times we wanted. We arrived to Jamaica on an early flight out of Charlotte. We landed a little after 10 a.m. and were through customs in less than 5 minutes, without Club MoBay. After many trips to Jamaica, it’s my opinion that if you arrive before 11 a.m., especially on a weekday, Club MoBay is not necessary because lines are not yet too long at the airport. We didn’t spend much time at all in the Sandals lounge. We weren’t even offered a complimentary beverage before being taken to our bus. We waited about 15 minutes on the bus before departing for Sandals. Had the ride been any longer than about 7 minutes, I would have made sure we had a cold beverage before heading out to the bus, but since it was a short trip, I didn’t mind too much. We arrived at Sandals by about 11 a.m. Our room wasn’t yet ready, but we were prepared for that. If you arrive early, have a bathing suit and sunscreen easily accessible (either in carry on, or ask to be taken back to your luggage to get what you need). Our butler Stevan met us and gave us a brief tour to show us all the updates to the resort since we’d last been there. He took us over to the swim up pool and told us he’d let us know when our room was ready. We were happy when he showed back up by about 1:30 and took us to our room. Our room was much like the pictures on the website reflected. It’s not yet updated, but it was spacious and the bathroom was huge with a huge walk in shower and separate jetted tub. We spend so little time in the room, it’s not typically something we think too much about during our stays.My parents arrived later that afternoon and found they had been upgraded from a basic room in the Seagrapes building to a newly remodeled walkout room in the Almonds building. The updated room, especially the spacious shower, was very nice. I want to mention how awesome our butlers, Stevan and Marvin, were! We couldn’t have asked for a better pair. The two of them work together like a well-oiled machine. They asked our dinner preferences upon arrival and made sure they were set up flawlessly, even when we asked to change our dining times slightly. Every day they set up chairs for us near the swim up pool with a cooler of water and beers, because they knew we liked that spot (including my parents, which was well above and beyond what we expected or asked them to do). We are pretty easy going with our requests, in that we didn’t ask them to bring us meals or drinks throughout the day, but both of them were sure to stop by or call throughout the day just to check on us. This allowed us the opportunity to chat with them on a few occasions and get to know more about them, which is really what we prefer when we have butlers. They both surprised us on a couple of different occasions with afternoon snacks and treats in the room, and lovely and romantic bedroom decorations and beautifully decorated baths. Additionally, we celebrated my birthday on the trip and they made sure to leave birthday wishes at our reserved sunbeds and also presented me a birthday card at dinner! You can tell they are both experienced butlers and really want to ensure their guests are happy. They were 1000% successful! And if we get a butler room at MoBay again, we’ll be sure to request them. During our stay we were able to eat dinner in all the a la carte restaurants. We all enjoyed Stewfish and most of our party ordered steak and shrimp. I had the chicken. At Oleandar, we all ordered steak and enjoyed our meals. Same for Bayside. One good thing for steaklovers-there is some cut of steak on the menu at every restaurant except Tokyo Joes, but you can get steak included in as part of your Asian creation. During dinner at Oleander and and Bayside, we were fortunate enough to have Ricardo as our server both nights, back to back. He is a wonderful server and we had a great time joking and laughing with him. At my birthday dinner, he brought out dessert with a candle and sang to me! We also saw him working at the beach party on Monday night and he went out of his way to come over and say hi to us! He’s a great guy!Because we were only there 5 nights, we didn’t attend the buffet at the beach party Monday night, but made sure we had early reservations so we could still catch the evening entertainment. We also skipped the Sandals Return Guest Dinner on Tuesday, which we may have regretted a bit. We snuck a peak at the menu and it looked amazing. It was also an intimate crowd, which seems to be rare these days at return guest dinners. We also never made it over to Royal Caribbean for a day trip or dinner. My husband and I stayed there last year for the first time (we’ve visited on other occasions while at MoBay). In comparison, we much prefer Sandals Montego Bay. It just seems more lively to us, both during the day and at night.As for daytime activities, we didn’t participate in much because we’d often spend afternoons over at the swim up pool, while most of the activities were centered around the main pool. There was one bright sunny afternoon where the Playmakers and DJ made their way over to the swim up pool and played music and danced and played “name that slogan”. Part of the reason there wasn’t a lot of daytime activity around the swim pool might have been because we had 2 ½ days of rain during out stay. We can’t fault Mother Nature, but we’ve vacationed in May to Jamaica on other occasions and never run into weather like that. It’s ok, we made the best of it and still had fun in the covered area inside the swim up bar or down at the main bar when it was raining, especially with the bartenders Dane, Jermaine, and Andrew! They were always a ton of fun and allowed us to turn on our Bluetooth speaker and play reggae and dancehall tunes. We had a great time hanging with them throughout our trip.Because the weather wasn’t great, we only went out snorkeling one day. Snorkeling was ok, but we’ve experienced better in other parts of MoBay, but wind and waves limited where we could go. We also did the glass bottom boat ride the same day we snorkeled. It’s very interesting to hear all the info the captain provides while you get to view coral and some oceanlife.We also enjoyed getting to know many of the evening bartending crew as well. Kimalie in Cricketers Pub is a hoot! He makes some very interesting shots, including rainbow shots, and he has always got a good story or joke to tell! At the main bar, Nicholas always has a smile on his face and is so attentive! And lastly, a special thank you to Shannon at the piano bar in the evenings. He knew my husband and I’s drinks in no time at all and always had them waiting when he saw us coming. We thoroughly enjoyed talking with him about DJ’ing and all the latest Dancehall. He even made us a couple of CDs to take home and listen to. Thanks Shannon! The resort looks amazing and they are still working to improve it more….pardon their construction, it’s really not that bad, you can always find a spot to get away from it, and it’s only going to make the resort even better! All in all, another great trip to MoBay and we’ll be back!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • Christmas and New Year's Gala Dinners
  • All drinks (International brands, Domestic beer, House Wine)
  • Sailing, Hobie Cats, Sunfish Sailing, Catamarans
  • Windsurfing
  • Kayaking
  • Pedal Boat
  • Canoeing
  • Snorkeling
  • Waterskiing
  • Scuba diving for certified divers
  • Introductory scuba diving lesson
  • Tennis
  • Golf green fees
  • Volleyball
  • Shuffleboard
  • Sauna
  • Exercise classes (Aerobics, Cardiovascular workout, Step aerobics, Water aerobics, Yoga)
  • WiFi
  • Daily activities
  • Evening entertainment
  • Manager's cocktail party
  • 243 rooms in 3-storey buildings
  • 1 buffet restaurant
  • 4 a la carte restaurants: Tex-Mex, Italian, Oriental, International, Jamaican
  • 3 bars including Beach grill bar, Lobby bar, Swim up bar
  • Disco
  • 4 outdoor pools
  • 18-hole golf course 10 minutes away
  • Complimentary property-wide WiFi
  • Meeting facilities
  • 4 tennis courts (2 lit) on-site
  • Shopping on-site (Souvenir gift shop)
  • Sauna
  • 4 Jacuzzis
  • Fitness facilities
  • Exercise classes
  • Scuba diving on-site (fee)
  • Dive shop on-site
  • A range of watersports available
  • Beauty salon (fee)
  • Spa (fee)
  • Outdoor Wedding Location

Deluxe Rooms include:

  • 1 king 4-poster bed
  • Air-conditioning
  • Ceiling fan
  • Cable/Satellite TV
  • WiFi internet
  • Coffee/tea maker
  • In-room safe
  • Iron
  • Full bathroom
  • Hairdryer
  • Balcony or Patio 
  • Max occupancy 2 persons

Premium Rooms include:

  • Same features as Deluxe Rooms
  • Terrace with garden view

Luxury Rooms include:

  • Same features as Deluxe Rooms
  • Balcony with garden view

Grand Luxe Rooms include:

  • Same features as Deluxe Rooms
  • Balcony or terrace
  • Beachfront location

Additional room categories available with Concierge service. Concierge service includes:

  • VIP check in
  • Special luggage handling
  • Tour arrangements
  • Private parties
  • A concierge dedicated to see that a requests and needs are answered promptly


Free Weddings - Free packages includes: ceremony, marriage license, service of a minister, wedding coordinator, wedding cake, hors d'oeuvres, bottle of champagne, 1 photograph (5 x 7). Free weddings valid for 7 night stays or longer. Picturesque ceremony location, Champagne and hors d'oeuvres reception for Bride, Groom and 2 guests. Honeymoon dinner for Bride and Groom, Just Married T-shirts and Continental Breakfast for Bride and Groom, all government and administrative fees. Please contact hotel directly by phone at 1-800-SANDALS.

Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Resort Location Map


  • Sandals Montego Bay
    Montego Bay,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sandals Montego Bay
Montego Bay, Kent Avenue, Montego Bay 100 Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.