Sandals Montego Bay

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Our Opinion

The Sandals Montego Bay is a great luxury hotel that holds a variety of top-notch amenities. There are plenty of buffet and a la carte options available and the resort is staffed by incredibly pleasant and attentive staff. There are also plenty of activities and daily entertainment. You'll never find shortage of things to do in Sandals Montego Bay! Located on the largest private beach in Jamaica, this is the original Sandals all-inclusive resort! Being close to the airport is noisy at times, but you do tend to get used to it after a couple days. This resort is a bit more lively and active compared to the Sandals Royal Caribbean which is a few minutes away. The Sandals Montego Bay resort tends to be better priced, so if you are looking for the Sandals experience but are also watching the budget, this resort or the Sandals Carlyle might be your best bet.


Overview

Situated on 26 acres of lush tropical gardens, this exciting resort fronts the largest private white sand beach in all of Jamaica. A paradise resort boasting some of Sandals' most lavish suites and delightfully appointed rooms, five gourmet restaurants, and much more. As the flagship resort, Sandals Montego Bay can aptly be described as vibrant and upbeat with a spirit that soars high above the rest.

The very first Sandals resort to open its doors and set a whole new bar for luxury and romance in the Caribbean, Sandals Montego Bay still continues to completely and utterly captivate couples' hearts. Born, back in the days when only the rich and famous wintered in the tropics, the resort's original incarnation was as the glamorous Bay Roc Hotel. A Mecca for the jet-setting crowd of that era, the Bay Roc, known for its breathtakingly exquisite beach, was designed by renowned American architect, Edward Durrell Stone, who also created New York City's Radio City Music Hall and Museum of Modern Art.

Location: Sandals Montego Bay Resort is located on Jamaica's largest private beach, next to the airport and 10 minutes from the center or Montego Bay.


tripadvisor Traveler Reviews
  • Joe O : Charlotte, North Carolina
Best vacation ever

That is what my wife said about our week in Jamaica at Sandal's Montego Bay. We were pampered by our butler's, enjoyed world class accommodations, and dined in excellent cuisine. We liked it so much we booked again next year.

  • JamesinSD : San Diego, California
Good anniversary trip but not my favorite Sandals

We had a short 4 night stay here for our 10th anniversary and although it wasn't perfect I still had a good time most of the time. Room: We initially didn't get checked into the room category we paid for but it turned out that we got upgraded 2 room categories without asking. Thank you for whomever made that possible. We were in cottage 14, two buildings to the east of the last pool. It was maybe a 2 minute walk to the center of the resort via the beach or 5 minutes from the garden pathways. Our butler team had chilled champagne, towel art on the bed and welcome letters and treats waiting for our arrival in the room. Beach: The beach is semi broken up by several short piers extended into the ocean. Use google earth to see them as Sandals photo-shops them out in their photos. Why, I don't know, I think they bring a certain distinction to the area and they didn't impact our beach experience. The main portion of beach was just long enough to lay out on. The swimming area was a little small but it was big enough to enjoy. Most of the sea bottom was pretty mushy but it was generally clear of sharp shells and sea urchins. There are sea urchins there but they're generally contained by the sea grasses outside the swimming area.Restaurants: We didn't get a chance to experience the Cocina Romana or Stew Fish . The Oleander was great food but service was slower than normal Jamaican time. We ended up missing the nightly entertainment because we spent the entire evening waiting for a 3 course meal. We've been to Sandals several times now and this isn't the norm so we chalked it up to a quirk or a staffing shortage. Tokyo Joe's was probably my biggest letdown. The food is basically a Mongolian barbecue with limited options for your main course. The setting is nice, sushi was good, just need more options for the main course. If Sandals converted this into hibachi style dining like their Kimono's restaurants I think it would add a lot of excitement at this resort. The Bayside restaurant was our mainstay for breakfast and they always had something that I wanted to eat for breakfast, fresh local papaya being the #1 thing I was looking for. The fresh squeezed orange juice machine with local oranges (the green ones) was awesome.Dive shop: Loved it, thank you Doc (Soriel) for helping me through my advanced open water upgrade in such a short time. I loved all the dives we did, saw a lot of great things that might help sway me into returning to this resort in the future.The resort itself is undergoing construction in three different areas, the lobby, cottage 15 towards the eastern end of the resort and the Almonds building. The Almonds building reno doesn't really affect anyone while at the resort and neither does the building 15 construction. The lobby construction bleeds over into the Bayside terrace and main bar area. We were worried about the construction before we left but it turned out to not be a big deal nor did it impact us during our stay. We did have a hot water outage for one night, two days and we got no feedback from three different avenues of communication. We called the front desk, told our butler and used the Sandals loop messaging system and got not feedback from any of them until a day later (just the hotel manager replying to the loop message). We ended up finding a maintenance worker replacing a large hot water boiler near our room and figured it out on our own. We tried three different methods to get an answer and didn't get one in a timely manner hence 4/5 star rating. That lack of communication for us (not the lack of hot water) made us feel like we didn't matter, something we have never experienced at other Sandals. It left a little bad taste in our time there, resort specific, so it doesn't impact our overall satisfaction with the brand in whole, just this location.Airplane noise: It's loud at first and semi-frequent. After a while you get used to it and it doesn't bother you unless you let it. It honestly wasn't as bad as I was expecting it to be and I wouldn't let it exclude me from choosing this resort.Summary: Good beach, mostly good food, great diving, air plane noise is marginal, lots of construction but not too much of an impact, really close trip to airport, spread out enough to enjoy everything.Cudos out to Ricky, our candlelight dinner butler. The guy made our dinner really nice and memorable, he may be a factor in considering a return trip. Also a thank you to our butler team of Kasey-Ann and Asha. They exceeded our expectations compared to our other butler services in the past.

  • Magik01301 : West Rutland, Vermont
Beautiful Honeymoon resort

My husband and I traveled to Sandals in January for our belated honeymoon. We had a fantastic time and felt pampered the entire time we were there. From the moment we weer picked up at the airport until the minute we left it was incredible!The food is plentiful and amazing and the drinks are strong. Our room was clean and comfortable and the fridge was well stocked. No one accepted our tips for anything...apparently there is a no-tipping policy which was refreshing! The service was impeccable. We ate at Crickets and Fishbones they were incredible and the little coffee shop that is open all day was our go to for snacks and coffee drinks. We absolutely loved our trip and definitely noticed how much the resort prides itself on service. Roger the parrot was also the best!! I would recommend this resort to anyone looking for an amazing honeymoon. Oh and we had an ocean-view walkout room. The view was beautiful!

  • Tmluchon : Greensburg, Pennsylvania
Amazing!

First visit to sandals mobay was in June of 2009 for our honeymoon... 7 years later and it's everything we remembered and more! The food was great, people are wonderful and the resort itself cannot be beat. Never minded the airplanes, and the construction didn't bother us because it was only near the lobby. Should be done within the next month. Nightly entertainment was awesome and all the playmakers were great. The Cucina Romana restaurant was amazing, definitely make reservations for that. The new rooms in the building above the volleyball court are where we stayed, room 711. Amazing, big comfy bed, patio with tub was awesome and the view was perfect. Room service...no negatives either, fast and exactly what we ordered. My husband went scuba diving a few times and loved it. We have no complaints, would recommend this place to anyone.

  • Marie B : Toronto, Canada
Dinner at Oleanders

We recently stayed at the Sandals Royal Caribbean Resort in Montego Bay but came to Oleanders for dinner. What a treat!!! We can't say enough nice things about the dinner and the restaurant and the staff. The maître d' that evening was Jermaine - what a lovely person! Attentive, professional, courteous and accommodating. We asked for a table outside on the patio (highly recommend!!) - and after a short wait he has us seated over looking the ocean. Absolute perfection!Our waiter was Claudane - again, attentive, professional, pleasant - couldn't do enough to ensure we had a perfect evening. The food was amazing. We enjoyed our resort but our dinner here was absolutely the best. The setting was breathtaking, the food amazing and the staff so wonderful!Ignore the planes and book your dinner there - highly recommended!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • Christmas and New Year's Gala Dinners
  • All drinks (International brands, Domestic beer, House Wine)
  • Sailing, Hobie Cats, Sunfish Sailing, Catamarans
  • Windsurfing
  • Kayaking
  • Pedal Boat
  • Canoeing
  • Snorkeling
  • Waterskiing
  • Scuba diving for certified divers
  • Introductory scuba diving lesson
  • Tennis
  • Golf green fees
  • Volleyball
  • Shuffleboard
  • Sauna
  • Exercise classes (Aerobics, Cardiovascular workout, Step aerobics, Water aerobics, Yoga)
  • WiFi
  • Daily activities
  • Evening entertainment
  • Manager's cocktail party
  • 243 rooms in 3-storey buildings
  • 1 buffet restaurant
  • 4 a la carte restaurants: Tex-Mex, Italian, Oriental, International, Jamaican
  • 3 bars including Beach grill bar, Lobby bar, Swim up bar
  • Disco
  • 4 outdoor pools
  • 18-hole golf course 10 minutes away
  • Complimentary property-wide WiFi
  • Meeting facilities
  • 4 tennis courts (2 lit) on-site
  • Shopping on-site (Souvenir gift shop)
  • Sauna
  • 4 Jacuzzis
  • Fitness facilities
  • Exercise classes
  • Scuba diving on-site (fee)
  • Dive shop on-site
  • A range of watersports available
  • Beauty salon (fee)
  • Spa (fee)
  • Outdoor Wedding Location

Deluxe Rooms include:

  • 1 king 4-poster bed
  • Air-conditioning
  • Ceiling fan
  • Cable/Satellite TV
  • WiFi internet
  • Coffee/tea maker
  • In-room safe
  • Iron
  • Full bathroom
  • Hairdryer
  • Balcony or Patio 
  • Max occupancy 2 persons

Premium Rooms include:

  • Same features as Deluxe Rooms
  • Terrace with garden view

Luxury Rooms include:

  • Same features as Deluxe Rooms
  • Balcony with garden view

Grand Luxe Rooms include:

  • Same features as Deluxe Rooms
  • Balcony or terrace
  • Beachfront location

Additional room categories available with Concierge service. Concierge service includes:

  • VIP check in
  • Special luggage handling
  • Tour arrangements
  • Private parties
  • A concierge dedicated to see that a requests and needs are answered promptly


Free Weddings - Free packages includes: ceremony, marriage license, service of a minister, wedding coordinator, wedding cake, hors d'oeuvres, bottle of champagne, 1 photograph (5 x 7). Free weddings valid for 7 night stays or longer. Picturesque ceremony location, Champagne and hors d'oeuvres reception for Bride, Groom and 2 guests. Honeymoon dinner for Bride and Groom, Just Married T-shirts and Continental Breakfast for Bride and Groom, all government and administrative fees. Please contact hotel directly by phone at 1-800-SANDALS.

Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Resort Location Map


  • Sandals Montego Bay
    Montego Bay,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sandals Montego Bay
Montego Bay, Kent Avenue, Montego Bay 100 Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.