Sandals Montego Bay

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Our Opinion

The Sandals Montego Bay is a great luxury hotel that holds a variety of top-notch amenities. There are plenty of buffet and a la carte options available and the resort is staffed by incredibly pleasant and attentive staff. There are also plenty of activities and daily entertainment. You'll never find shortage of things to do in Sandals Montego Bay! Located on the largest private beach in Jamaica, this is the original Sandals all-inclusive resort! Being close to the airport is noisy at times, but you do tend to get used to it after a couple days. This resort is a bit more lively and active compared to the Sandals Royal Caribbean which is a few minutes away. The Sandals Montego Bay resort tends to be better priced, so if you are looking for the Sandals experience but are also watching the budget, this resort or the Sandals Carlyle might be your best bet.


Overview

Situated on 26 acres of lush tropical gardens, this exciting resort fronts the largest private white sand beach in all of Jamaica. A paradise resort boasting some of Sandals' most lavish suites and delightfully appointed rooms, five gourmet restaurants, and much more. As the flagship resort, Sandals Montego Bay can aptly be described as vibrant and upbeat with a spirit that soars high above the rest.

The very first Sandals resort to open its doors and set a whole new bar for luxury and romance in the Caribbean, Sandals Montego Bay still continues to completely and utterly captivate couples' hearts. Born, back in the days when only the rich and famous wintered in the tropics, the resort's original incarnation was as the glamorous Bay Roc Hotel. A Mecca for the jet-setting crowd of that era, the Bay Roc, known for its breathtakingly exquisite beach, was designed by renowned American architect, Edward Durrell Stone, who also created New York City's Radio City Music Hall and Museum of Modern Art.

Location: Sandals Montego Bay Resort is located on Jamaica's largest private beach, next to the airport and 10 minutes from the center or Montego Bay.


tripadvisor Traveler Reviews
  • william c : waterloo, sc
WARNING, DO NOT BOOK WITH SANDALS. THEY LIE

We just Booked a suite at sandals resort for a week for September, 2018, and had reserved the room with a $98 deposit. We noticed that their website prominently declares a Lowest price guarantee The Vacations-to-Go website gave us the option to book the identical room at a $50 lower price. We called Sandals and dealt with Zion, who flatly (and somewhat rudely) stated that they would not honor our lower price.We cancelled with Sandals and rebooked with Vacations-to-Go. After this, we WILL NOT book directly with Sandals resorts.

  • pgemm704 : Charlotte, North Carolina
Will miss the dive team, but that's all

I have been to Montego Bay at least 15 times, although the property has gotten a nice facelift, it has come at the expense of service. We have always had a great experience with the dive team, and it is the main reason we have always chosen Sandals. Have since ventured off to other islands, and just paid for diving. Thought we would go back to MBJ for a last minute 5 day trip.Since I am familiar with the property, I booked a room where I wanted to be on the resort. I avoided the Almond Building because part of it is behind the outdoor restaurant and have gotten stuck there before. When I arrived, the concierge attendant started leading me to the Almond Building. When I questioned this, he said they upgraded me. You got it, they upgraded me to the room behind Tokyo Joe's outdoor restaurant. We didn't even go upstairs, told them we wanted a downgrade. He was not happy and took us back to the lounge, repeating that this was an upgrade. Like I should shut up and be happy. They said no availabilty where I had booked, so they moved me to another room in Almond Building, with an actual view of the water. The room was nice, but had no robe,and the fridge was not stocked. 3 phone calls for the robe, never got fridge stocked that day. They told me it was because I changed rooms.When you arrive, they ask you if you are celebrating something. We were, our anniversary. About 2 hours after arrival they brought up an annivesary cake and a Welcome packet. Thought that was lovely, until we read the card, it wasn't for us. We called down to tell them about the mix up, their response was......"did you eat the cake". And they came and got it. Never got a Welcome packet....until I went down to the welcome back desk for a question. They said it was a problem because I changed rooms and I could pick it up later at concierge. It had a discount card in it for the gift shop, they said since I had already charged to the room, they would just take off the discount at check out. We decided to just ignore concierge desk the rest of the trip, and that proved to be a lot less stressful. This is a great resort if you book Butler service or if you are a travel agent. They were obviously catered to. I get the Butler service, they pay a premium for that and they seem to do a great job. And although I get that travel agents bring in money for them, since we booked with a travel agent, I would appreciate a little of that attention. At checkout, I came down a few minutes after my husband, and asked them about my 7% off discount card for gift shop. She said I was too late, already closed out. Keep your $4.00 Sandals, we won't be back.

  • julian-bray : Chesapeake, Virginia
Worst vacation ever

My wife and I stayed at Sandals Montego Bay from Dec 11th to Dec 18th. We must say it is our worst vacation ever. There is construction everywhere, the beach was under repair (tractors and trucks of sand disturbing our peace) the whole time we were there. The Sandals employee working on the beach were always after free alcoholic drink from the guests, including us. The food was dreadful, every steak was over cooked and grisly. The lobster was over cooked the lamb was inedible. We have stayed at Sandals resort many times and every had food this bad.We did not get the suite we reserved (our favorite location at the resort) but we did get an upgrade suite, though not in the location we wanted. We did have butler service and Chevy was great. The other butler, Jerome, spent more time off the resort than helping his guests. Due to some system problem with the butler cell phones it was impossible to maintain contact with the butlers.Finally, about 3 days before the end of our vacation I had a major heart attack (diagnosed after we got home). We called the nurse, who’s office could not be found due to the construction, the nurse sent for the doctor. The doctor diagnosed acid reflux (and documented it). The doctor prescribed an acid reflux drug and a muscle relaxant. We were charged $500 dollar for the doctor. The doctor was more concerned about mud on her shoes than looking after my health.

  • Brandon K : Dallas, Texas
Fresh, Upbeat, Luxurious Fun in the Sun!

I brought my wife to Jamaica to celebrate here January birthday on the beach! While we stayed at Sandals Inn (also known as Carlyle) to be lighter on the wallet, Sandals Montego Bay soon became our favorite spot to spend our days. In Montego Bay, Sandals allows you to stay in one resort and play in all three. By staying at Sandals Inn, we also had access to Sandals Montego Bay and Sandals Royal Caribbean. These resorts are connected via a complimentary shuttle that runs every hour from the hours of 9:30 a.m. to 12:30 a.m. (the next morning).After visiting Montego Bay and Royal Caribbean, we decided that Sandals Montego Bay was our favorite Sandals in the Montego Bay area. We loved the open concept of the entire resort. The beach was amazing. The food was delicious. The Sandals staff was amazing as ever. They even had a variety of board games in the lobby area for guest to play. My wife and I played Connect Four, Jenga, and Trivial Pursuit with delicious Jamaican rum cocktails in hand and had a blast!We were always able to find a layout chair on the beach regardless of when we showed up. We highly recommend the Bayside and Oleander Room for dinner at Montego Bay. Be sure to get a reservation for Oleander Room upon your arrival. There were always activities happening from Bob Marley trivia to piano bar to dance lessons. We can't speak from personal experience on the condition of the bedrooms/suites, but, from the outside, they looked pretty nice.If my wife and I return to Jamaica, Sandals Montego Bay will be our first choice!

  • MendyMeek : Midland, Texas
Our Second Family at Sandals Montego Bay

Just spend a week in Montego Bay for the fifth year in a row. Anastasia was excellent with helping us checking in and making reservations for dinner every night. Rajiv and Andrew are so enjoyable at Main Bar, Pool Bar and Beach Bar. They both keep a smile on your face and great drinks coming!!!! Our housekeeper Geneva did a wonderful job cleaning our room everyday also!!!! The four playmakers are amazing. Scion, Aleko, Ramone and Aaron make sure everyone is having fun on the beach and at night. They are all so talented and keep everyone having fun. Enjoyed evenings at Cricketers each night when Damar was bartending and Richard working. We go back every year and look forward to going back soon to see our most favorite people at Sandals Montego Bay!!!!! Thank you Anastasia, Rajiv, Andrew, Scion, Aleko, Ramone, Aaron and Damar for making it the best trip ever!!!!!! One Love to our Jamaican Family!!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • 3 meals daily plus snacks
  • Christmas and New Year's Gala Dinners
  • All drinks (International brands, Domestic beer, House Wine)
  • Sailing, Hobie Cats, Sunfish Sailing, Catamarans
  • Windsurfing
  • Kayaking
  • Pedal Boat
  • Canoeing
  • Snorkeling
  • Waterskiing
  • Scuba diving for certified divers
  • Introductory scuba diving lesson
  • Tennis
  • Golf green fees
  • Volleyball
  • Shuffleboard
  • Sauna
  • Exercise classes (Aerobics, Cardiovascular workout, Step aerobics, Water aerobics, Yoga)
  • WiFi
  • Daily activities
  • Evening entertainment
  • Manager's cocktail party
  • 243 rooms in 3-storey buildings
  • 1 buffet restaurant
  • 4 a la carte restaurants: Tex-Mex, Italian, Oriental, International, Jamaican
  • 3 bars including Beach grill bar, Lobby bar, Swim up bar
  • Disco
  • 4 outdoor pools
  • 18-hole golf course 10 minutes away
  • Complimentary property-wide WiFi
  • Meeting facilities
  • 4 tennis courts (2 lit) on-site
  • Shopping on-site (Souvenir gift shop)
  • Sauna
  • 4 Jacuzzis
  • Fitness facilities
  • Exercise classes
  • Scuba diving on-site (fee)
  • Dive shop on-site
  • A range of watersports available
  • Beauty salon (fee)
  • Spa (fee)
  • Outdoor Wedding Location

Deluxe Rooms include:

  • 1 king 4-poster bed
  • Air-conditioning
  • Ceiling fan
  • Cable/Satellite TV
  • WiFi internet
  • Coffee/tea maker
  • In-room safe
  • Iron
  • Full bathroom
  • Hairdryer
  • Balcony or Patio 
  • Max occupancy 2 persons

Premium Rooms include:

  • Same features as Deluxe Rooms
  • Terrace with garden view

Luxury Rooms include:

  • Same features as Deluxe Rooms
  • Balcony with garden view

Grand Luxe Rooms include:

  • Same features as Deluxe Rooms
  • Balcony or terrace
  • Beachfront location

Additional room categories available with Concierge service. Concierge service includes:

  • VIP check in
  • Special luggage handling
  • Tour arrangements
  • Private parties
  • A concierge dedicated to see that a requests and needs are answered promptly


Free Weddings - Free packages includes: ceremony, marriage license, service of a minister, wedding coordinator, wedding cake, hors d'oeuvres, bottle of champagne, 1 photograph (5 x 7). Free weddings valid for 7 night stays or longer. Picturesque ceremony location, Champagne and hors d'oeuvres reception for Bride, Groom and 2 guests. Honeymoon dinner for Bride and Groom, Just Married T-shirts and Continental Breakfast for Bride and Groom, all government and administrative fees. Please contact hotel directly by phone at 1-800-SANDALS.

Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Resort Location Map


  • Sandals Montego Bay
    Montego Bay,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sandals Montego Bay
Montego Bay, Kent Avenue, Montego Bay 100 Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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