Sandals Montego Bay

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Our Opinion

The Sandals Montego Bay is a great luxury hotel that holds a variety of top-notch amenities. There are plenty of buffet and a la carte options available and the resort is staffed by incredibly pleasant and attentive staff. There are also plenty of activities and daily entertainment. You'll never find shortage of things to do in Sandals Montego Bay! Located on the largest private beach in Jamaica, this is the original Sandals all-inclusive resort! Being close to the airport is noisy at times, but you do tend to get used to it after a couple days. This resort is a bit more lively and active compared to the Sandals Royal Caribbean which is a few minutes away. The Sandals Montego Bay resort tends to be better priced, so if you are looking for the Sandals experience but are also watching the budget, this resort or the Sandals Carlyle might be your best bet.


Overview

Situated on 26 acres of lush tropical gardens, this exciting resort fronts the largest private white sand beach in all of Jamaica. A paradise resort boasting some of Sandals' most lavish suites and delightfully appointed rooms, five gourmet restaurants, and much more. As the flagship resort, Sandals Montego Bay can aptly be described as vibrant and upbeat with a spirit that soars high above the rest.

The very first Sandals resort to open its doors and set a whole new bar for luxury and romance in the Caribbean, Sandals Montego Bay still continues to completely and utterly captivate couples' hearts. Born, back in the days when only the rich and famous wintered in the tropics, the resort's original incarnation was as the glamorous Bay Roc Hotel. A Mecca for the jet-setting crowd of that era, the Bay Roc, known for its breathtakingly exquisite beach, was designed by renowned American architect, Edward Durrell Stone, who also created New York City's Radio City Music Hall and Museum of Modern Art.

Location: Sandals Montego Bay Resort is located on Jamaica's largest private beach, next to the airport and 10 minutes from the center or Montego Bay.


tripadvisor Traveler Reviews
  • dabuddha66 : Tucson, Arizona
Amazing and relaxing

Where to begin with this amazing experience?After 9+ years of marriage, my lovely wife decided it was time to take a real honeymoon. We researched and researched the various all-inclusive resorts in the Caribbean. We settled on Sandals Montego Bay due to several factors:1) The price point during our intended travel was very competitive.2) The butler suites were actually cheaper when we booked than the same room without a butler. 3) The reviews on travel sites indicated that it was one of the more sedate Sandals and that it had a very large beach. 4) The travel in and out seemed to be the easiest compared to the Bahamas and other islands.After 48 hours back home to reflect, we can honestly say, this was perhaps the most relaxing vacation we could have imagined. We arrived at 1630 on Friday the 14th. Check-in went smooth. We were greeted with cold towels at the resort upon arrival and then whisked away to the check-in area where we were handed cold rum punch. After a few minutes of filling out forms, we met the first of our two butlers, Danesha. She showed us around the grounds, which are truly beautiful and impeccably maintained, took us to our room (3rd floor looking over the main beach) where there were finger foods and iced champagne waiting. There was a lovely towel sculpture on the bed and flower petals everywhere. Due to issues on our incoming flight, we had already been awake for close to 34 hours at this time and we decided to try the balcony tub. We initially thought the tub was an extravagance when we booked-it was not! We used it at least 4 times on the trip. After cleaning up, we headed down to the Cricketer for dinner. The cheese tart appetizer was very tasty, the fish and chips were good but heavily breaded, and the chili was tasty but a bit dry. In fact, that may be the only meal of the trip that was not a hit with us.Saturday I woke early, went down to the coffee station, and sat on the beach drinking coffee and reading while my wife slept. Around 0730 we went down for breakfast at the Bayside buffet. We ate there most mornings, and found the food, overall, pleasant. I frequently got omelets and my wife often did bagels or French toast along with the other dishes they offered. We had Jerel most mornings as our waiter and he was fantastic. We did not catch the hostess’ name but every morning she also made us feel very welcome. After breakfast, we contacted Granville, our other butler, and were greeted on the beach with a cooler of beer and water. He had reserved us a set of chairs under one of the straw cabanas and helped set up our cruise for Tuesday and asked us where we wanted to eat that night. We quickly fell into a routine on this trip. Up early, breakfast, out to the beach to read and swim until the beach bar opened, lunch on the beach, nap in the afternoon, dinner and then drinks every evening. All of that said, we want to mention a few particulars that made our trip special. Our butlers Danesha and Granville were just wonderful. We did not use them for as much as we saw other couples doing but we absolutely loved them. Every day our chairs were waiting for us on the beach. We came out early most days and they were always ready for that. They also would bring us lunch on the beach, set up our dinners for the night, etc. One of the things we adored about them is they always met us at dinner, asked about our day, and made sure we had a good table and drinks before our order was even taken. They also went out of their way to check on us frequently, turn down our bed and leave sweet sculptures etc. in the room. If Sandals’ management reads this, please do not lose these two, they were amazing. We spent a lot of time at the beach bar, and we encourage you to get there early to listen to their daily pep talk. Believe it, or not, they read the guest reviews to their staff to encourage great service. In particular, we had great service from Camille, Tamika, Terry Anne, Davian and Jamar (sp?). A special thank you though goes to our favorite, Sashana. Sashana had our names memorized in about 20 minutes, always brought us fresh drinks to our chairs as soon as the bar opened (if our butlers had not already done so) and had no problem when I told her “make me anything you want”. Sashana made our trip as much as Danesha and Granville. She even, during her slow periods, took the time to chat with us and answer our many questions about what life in Jamaica was truly like outside of the resorts, and suggested places and restaurants we might enjoy in the future, if we decided to leave the resort. We had nothing but positive experiences with the staff at the resort. Every single staff member we encountered would say hello with great big smiles and make us feel welcomed. Therefore, when we say the people we have mentioned so far went above and beyond, that is really saying something. Other staff who truly made a huge impression were Sheryl at the Red Lane spa who gave my wife a pedicure, Chennel (sp?), our waitress at Cucina Roma our second night, Kemar our waiter at Oleander, Clayton at the main bar (he makes a mean German Chocolate martini that my wife loved), Kennedy, the bartender at the piano bar, and Josh the ridiculously talented piano player who did the nightly sing-along. I wish we could remember more names but these folks all played a role in giving us a truly amazing experience. We found all of the restaurants more than acceptable. The salmon and snapper at Cucina were very good, however the highlight was the tiramisu and the zuppa desserts. Oleander had many interesting dishes, we tried the snapper and the lobster, both were very good, but the lobster was very rich. The plantain tart may have been the dessert highlight of the week. Tokyo Joes had an amazing tuna roll and the food was tasty, if a bit salty at the end, but the ginger mousse was one of my wife’s favorite deserts as well (can you tell we’re dessert people?). The Bayside buffet dinner (happens once a week when all of the other restaurants close down) was tasty, the curry was actually quite good and the fish in foil was delicious. Stewfish was a great experience on the beach. We found the dinner (surf-n-turf) to be OK, but the mussel and seafood salad appetizers were the stars of the dinner. For lunch, we found the pizzas from Dino’s tasty and the jerk chicken from Mariners was great, though we both thought even the spicy version could have used more heat. Final note on the food: the executive pastry chef at Sandals Montego Bay has come up with amazing options. Café de Paris became out go-to spot for munchies and there was never a bad choice to be made. We only did one excursion the entire time, and that was the catamaran cruise included in our package. We opted for the 10 am cruise at the suggestion of Danesha. The early cruise is the lively cruise and is referred to the “booze cruise”, as after snorkeling for a bit, the bar opens, the music cranks up, and the real party starts. From talking to others, the afternoon cruise is more of a sightseeing and history cruise. We had planned to SCUBA dive on this trip, as we are both advanced certified divers. However, if you have not had a dive in the last 18 months they want to charge you an $80 recertification fee for your first dive. I get that this is their policy, however as a diver for over 14 years this became a principle issue for me. We did not dive on this trip because of the fee, however, we will on future trips, we will just have to make a quick dive before we head out on the trip next time. Many people have complained about the plane noise at Montego Bay. We had no issues with it. The planes only fly from around 0700-2000 and they are up and gone in under 30 seconds, so there is not much noise for prolonged periods, and you truly hardly even notice it after a day or so. Granted, we live near an airport approach path and an airbase that hosts both F-18’s and A-10’s, but our daily plane noise at home is far more annoying than anything we experienced at Sandals. We are of the opinion that some people just want to complain about something, and this is easy to latch onto. So overall, this was an amazing trip. We have joined the loyalty program and will be back in 2019, at the latest. Thank you to everyone at Sandals for an amazing experience. One thing we’d like to suggest to Sandals is to have more trash cans at the resort. Because they were very hard to find, a lot of trash was being strewn all over the beach and grounds. Resort employees were always picking things up and busted their backs to keep every area cleaned, but they all already do so much. It felt unnecessary for them to have to clean up the messes everyone was leaving around. We talked to several other guests about it and all pretty much agreed that while we know there are always going to be slobs who leave their trash everywhere, most of us would have happily disposed our of own trash if we could just find a place to do it! I can only recall finding two trash bins outside of bathroom and guest rooms, on the parts of the grounds I visited!A final note, completely unrelated to Sandals, never ever fly Spirit Airlines for this trip. They were horrendous, and if we had not been able to purchase a new arrival ticket on United at 1am Friday, we would not have even made it to Jamaica until 24 hours after our original intended arrival.

  • krdavisway : Atlanta, Georgia
Honeymoon at sandals Montego Bay

The food was great, the pool volleyball I recommend as well as snorkeling. The lifeguards were fun and fool of energy. They have cute kittens walking around and a mongoose! We even spotted a whale. Here are the names of the most helpful people that made our visit even better. Larone the bartender at the piano bar, our maid Annette was amazing, Sofie, Whitney she would always bring you food and drinks to you where as some people have you come back or sit around and wait for 20 min. Danielle was a trainee in the photo shop and she acted more of a manager then the actual manager. She was so sweet! Marsha on the other hand who we believe was the manager was very rude to us when we told her we had credit for photos (which were very overpriced) for what they are. We took photos just as great with our camera and iPhones. These photos were $20-$25 where back home they're like 30 cents. the nightlife was a little dull. The music and comic I felt should've been more of afternoon activities and more games at night. Anytime they did games it was a blast it really got you up and energized. The bands and comic were a little bit of a snoozer especially after having fun playing games. It's like it went from real fun to reAdy to go to bed. They also have sing alongs at the piano bar which we really loved too! That would be awesome in the living room after the games instead of slow music. We would love to come back one day we really enjoyed it A LOT! If you need any assistance during your stay just call larone I'm telling you he's the man!

  • Matthew T : Warren, Rhode Island
Fun filled beach just minutes from the airport.

The first great thing about Sandals Montego Bay is that once you get in your transfer at the airport you will be at the resort's front gate in about 12 minutes. After spending a few hours in the air getting to Jamaica its nice to know you don't have to spend half the day in a shuttle bus. I should back-track and talk about the airport. The airport in Montego Bay is pretty modern and laid out in a practical way. You wont have any trouble finding your way to customs and imigration. Howeverm the customs and immigration area is not as AC'd as you might wish. Make sure that if you are coming from somewhere cold that you have dressed in layers so that you can take some of them off to stay comfortable. Sometimes you will breeze through in a matter of mintes, sometiems it takes a bit longer. It all depends on how many flights are getting in at the same time. Once through customs you walk right over the the Sandals Lounge where they will take your bags and you can relax until your shuttle is ready. Transfers are included with Sandals but the transfers are not owned by Sandals. This means that you can, and should, tip your driver. As well as the red caps (baggage handlers) who bring your luggage to the shuttle. If you don't want to use them, just take your bags yourself. OK, on to the resort. Sandals Montego Bay is a lot smaller than you might think, in a good way. It doesn't take very long to reach and of the restaurants or the beach, no matter which room you're in. We were in the Palm Block which has just recently been renovated to Sandals' new look and it was awesome. We really loved having the tub for two on our balcony. And the privacy curtains of course!There was definitely a party atmosphere at this property. There were always lots of people at the pool bar and the resort staff didn't have to work very hard to get people to join in for the volleyball or dance contests. There also seemed to be a good mix between honeymooners and repeat couples. We talked to one couple that have earned several free weeks because of how often they stay!There was also plenty of space to be alone just the two of us which is good because my wife is not as into the socializing as I am. One negative thing about this property is actually the same thing that I pointed out as a positive in the beginning. You are very close to the airport. Because of the flight patterns the jets do go right over the resort and you can hear them. Its not very load but you are aware of it happening. The staff and the guests have a tradition of waving to the planes as they fly overhead. It was noticeable at first but its amazing how quickly you tune it out the noise.The beach is probably the nicest of the beaches I have seen in Montego Bay. In general this area doesn't have very long beaches and most of the resorts have "cove" beaches, but Sandals Montego bay had plenty of sand to play on or go for a short walk.

  • rolandbutler : McDonough, Georgia
Second Honeymoon

Everything about this trip was wonderful. Marvin and Stephan were wonderful butlers and made our trip the best we could've asked for. My wife and I already rebooked the same room...Romeo and Juliet...

  • Mirvin3 : Minneapolis, Minnesota
Visit of a Lifetime!

I've been wanting to go to a Sandals resort for years. The brand seemed more than amazing with the commercials, the right exotic locations, and a romantic experience like no other. Well I finally booked at Sandals, Montego Bay and at first it seemed like I made a mistake when upon arrival, we realized the airport was next door to the resort. Yet, we decided to give it a chance. One we didn't regret. The resort is amazing and quaint, that you are soon lost in the excellence that is the Sandals brand.The people on the Sandals team are amazing and you quickly realize that the commitment to service is cornerstone to who they are and why they joined the team. Secondly the commitment to creating unforgettable moments, we had the daily opportunity of interacting with the local Sandals leadership team and the resort is fueled by their passion for their people and their customers. Dawn is the manager for this location team (amazing) and the General Manager has a vision for creating unforgettable romantic moments from arrival at Sandals Montego Bay. All included slimply means so much more at a Sandals. I've never done so much at a resort without using my credit card again: Boating, snorkeling, water skiing, water tubing, and more. The restaurants weren't just about eating, but they were like I went to Mortens of Chicago with my love .... the total experience!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • Christmas and New Year's Gala Dinners
  • All drinks (International brands, Domestic beer, House Wine)
  • Sailing, Hobie Cats, Sunfish Sailing, Catamarans
  • Windsurfing
  • Kayaking
  • Pedal Boat
  • Canoeing
  • Snorkeling
  • Waterskiing
  • Scuba diving for certified divers
  • Introductory scuba diving lesson
  • Tennis
  • Golf green fees
  • Volleyball
  • Shuffleboard
  • Sauna
  • Exercise classes (Aerobics, Cardiovascular workout, Step aerobics, Water aerobics, Yoga)
  • WiFi
  • Daily activities
  • Evening entertainment
  • Manager's cocktail party
  • 243 rooms in 3-storey buildings
  • 1 buffet restaurant
  • 4 a la carte restaurants: Tex-Mex, Italian, Oriental, International, Jamaican
  • 3 bars including Beach grill bar, Lobby bar, Swim up bar
  • Disco
  • 4 outdoor pools
  • 18-hole golf course 10 minutes away
  • Complimentary property-wide WiFi
  • Meeting facilities
  • 4 tennis courts (2 lit) on-site
  • Shopping on-site (Souvenir gift shop)
  • Sauna
  • 4 Jacuzzis
  • Fitness facilities
  • Exercise classes
  • Scuba diving on-site (fee)
  • Dive shop on-site
  • A range of watersports available
  • Beauty salon (fee)
  • Spa (fee)
  • Outdoor Wedding Location

Deluxe Rooms include:

  • 1 king 4-poster bed
  • Air-conditioning
  • Ceiling fan
  • Cable/Satellite TV
  • WiFi internet
  • Coffee/tea maker
  • In-room safe
  • Iron
  • Full bathroom
  • Hairdryer
  • Balcony or Patio 
  • Max occupancy 2 persons

Premium Rooms include:

  • Same features as Deluxe Rooms
  • Terrace with garden view

Luxury Rooms include:

  • Same features as Deluxe Rooms
  • Balcony with garden view

Grand Luxe Rooms include:

  • Same features as Deluxe Rooms
  • Balcony or terrace
  • Beachfront location

Additional room categories available with Concierge service. Concierge service includes:

  • VIP check in
  • Special luggage handling
  • Tour arrangements
  • Private parties
  • A concierge dedicated to see that a requests and needs are answered promptly


Free Weddings - Free packages includes: ceremony, marriage license, service of a minister, wedding coordinator, wedding cake, hors d'oeuvres, bottle of champagne, 1 photograph (5 x 7). Free weddings valid for 7 night stays or longer. Picturesque ceremony location, Champagne and hors d'oeuvres reception for Bride, Groom and 2 guests. Honeymoon dinner for Bride and Groom, Just Married T-shirts and Continental Breakfast for Bride and Groom, all government and administrative fees. Please contact hotel directly by phone at 1-800-SANDALS.

Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Resort Location Map


  • Sandals Montego Bay
    Montego Bay,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sandals Montego Bay
Montego Bay, Kent Avenue, Montego Bay 100 Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.