Sandals Royal Caribbean

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
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  • Accommodations
  • Weddings
  • Bonus
Our Opinion

Higher end than the Sandals Montego Bay, located a few minutes away. The Sandals Royal Caribbean offers excellent service and great dining options in its 6 specialty restaurants. Swim-up River Suites feature a lagoon pool where you can swim directly to your suite. Receives the Environmental Green Globe award. The best of the 3 Sandals Resorts in Montego Bay.


Overview

Sandals Royal Caribbean in Montego Bay has all the grace and elegance of a Georgian Great House setting combined with fun, sun and excitement, not to mention luxurious swim-up river suites. Enjoy Sandals Cay, a private offshore island which is home to our exotic Thai restaurant and its own pool with swim-up bar. This 197 room resort offers six different restaurants, a full-service spa, room service offering continental breakfast for all guests as well as 24-hour room service for Concierge categories, and unlimited land and water sports including scuba diving. The Sandals Royal Caribbean Resort offers British sophistication and an exotic offshore island at one resort.

Location: Directly on the beach, 20 minute drive to Montego Bay, 15 minutes from the airport.


tripadvisor Traveler Reviews
  • Brandon K : Dallas, Texas
All-Inclusive with a Classic Twist!

I brought my wife to Jamaica to celebrate her January birthday on the beach! While we stayed at Sandals Inn, we traveled to Sandals Royal Caribbean a couple of times during our 4-day stay. Sandals gives you access to the three Sandals resorts in Montego Bay by simply staying at any one of them. There is a complimentary shuttle service that operates every hour that travels between the three resorts. Each resort is about 10 to 15 minutes away from one another.We visited Royal Caribbean for two reasons: to check out the beaches and to eat at Royal Thai. We were pleased with both! There was ample beach to relax on. We never had an issue grabbing a layout chair. And Royal Thai was delicious! Granted, neither my wife nor I have much experience when it comes to Thai food.Overall, the Royal Caribbean has a laid-back atmosphere with a vintage colonial-British feel. Sandals Montego Bay ended up being my wife and my favorite of the three because of its more fresh, trendy, open-concept, modern atmosphere. But, if you're looking for a luxurious, relaxing all-inclusive resort, Sandals Royal Caribbean might be just what you're looking for.

  • twpiatt : Danville, Illinois
Not impressed

This was a last minute get away for my birthday (4 days 3 nights). We booked it a week before we left and have stayed at Sandals 4 other times (all in Jamaica), but I must say "not impressed with this resort". Check in:Everyone is herded into the concierge lounge and your Butler (if you have one) will meet you there to take over and complete the check in process. I guess it was ok, but it wasn't very personal and it made you feel like just a number. Room:We booked the Romeo and Juliet Walkout Butler Suite with Tranquility Soaking Tub room, which is a mid level room. This is a very nice, large room. It doesn't have a private bathroom like most would consider a hotel room having. The shower is out in the open. So if you are shy at all, you do not want this room. We had an ocean view if you stood on the corner of the patio and looked around another building. Butlers:Terrible. We are not Butler people and we let the Butlers know from the beginning they will not hear from us very often. But, these Butlers did absolutely nothing. As mentioned, we arrived on my birthday. Nothing. We even told the Butler it was my birthday. Nothing. I didn't expect a lot, but figured he would bring a small cake to the room or something, but nope. We have stayed in a Butler suite before, and like I mentioned, we do not expect a lot, but the Butlers in Ocho Rios actually did things without us asking (did the room up, flowers, champagne, etc), . These Butlers were a waste of money and time. He did bring 2 snacks during our stay and ice to our room daily, but here is the kicker. The ice machine was right around the corner from our room. Our Butler didn't even meet us to say goodbye when we left. Resort:I wasn't a fan of the resort as it was extremely small, this is my personal take. If you do not want or like to walk far, this is the resort for you. Small beach and everything just seemed on top of each other. Pools are extremely cold and very few people were even in them. Staff:I've been coming to Sandals since 2001 and I must say the staff just isn't what it used to be; or at least at this resort. Very few go out of their way to make an effort, most just go through the motions. Food:Food as always is very good. Food is one of those things that it depends on the person. We did have an issue at Eleanor's (a non reservation restaurant). We showed up and was advised we would have to wait 20 minutes. That was fine, no problem. 40 minutes later I went up to see how much longer and another couple in front of me advised they had reservations. The hostess advised "first come first serve, no reservations". Then they said something to her, that I couldn't hear and she said "Oh, I have your table ready" and then they went to their table. I looked and 4 other couples were still waiting ahead of them. We sent a complaint through the on line complaint system and the management advised "sorry they must have had a reservation". At a no reservation restaurant? Visiting other Sandals:We did go to Sandals Montego Bay for a few hours. I've stayed there before, many years ago, and I must say the resort looks awesome. The staff at Sandals Montego Bay were extremely nice and treated us better than the resort we were actually staying at. We were going to stay here, but it was sold out. Overall:Overall Sandals Royal Caribbean just didn't impress me. The atmospher was dry and the staff just went through the motions. If you are heading for vacation to just lay around and hang out without expecting a lot, this is the place for you. I feel I am most upset with is the treatment from the Butlers. I can't express enough that they did nothing. We do not demand a lot of attention, but would have liked to be treated as guest. We have another trip planned in April to Sandals Barbados with a group. Hopefully Sandals can step their game up and keep us as clients.

  • JimK68 : Ashford, United Kingdom
Great Day pass!

A picturesque resort and wonderful staff. Big up Monique and Dive master Gilbert who squeezed me onto the scuba excursion last minute! Also the lovely Carissa who kept us supplied with drinks! the weather didn't stop us enjoying all the facilities!

  • johnlrob :
Honeymoon

My wife and I had a wonderful time visiting your resort. We have invited friends to join us on our next vacation to Jamaica in the Royal Caribbean at Sandals. The staff was incredibly friendly and professional.

  • Duncan C :
Daughters wedding

We had the best time staying in the over the water bungalows, the staff were upbeat and always friendly . Our daughters wedding went off without a hitch! Small intimate and perfect!The best part though was the bungalows and the Butler elite service. Our butlers, Alex and Matthew were impeccable as was Gary and Akeem our daughters and new son in law’s butlers.They took care of everything and went above and beyond to accommodate the grooms parents that were at another Sandals property nearby. From calling boats to reserving tables or pool loungers and escorting us to all of them. It was definitely a five star experience and would do it again and recommend to anyone who would appreciate that kind of service. Also a big shout out to Howard our jammin shuttle boat driver!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • 3 meals daily plus snacks
  • A la carte dining
  • Room service in Concierge suites only
  • Domestic and International brand drinks
  • Wine with lunch and dinner
  • Snorkeling
  • Kayaking
  • Paddle boats
  • Sailing
  • Windsurfing
  • Canoes
  • Hydrobikes
  • Hobie Cats
  • Scuba for certified divers
  • Introductory scuba lessons in pool and classroom
  • Glass-bottom boat rides
  • Tennis (day and night)
  • Table tennis
  • Volleyball (beach)
  • Shuffleboard
  • Billiards
  • Basketball
  • Board games
  • Lawn chess
  • Croquet
  • WiFi
  • Daily activities
  • Nightly entertainment
  • 190 guest rooms
  • 4 restaurants: Thai, International, Jamaican, Grilled specialties, Off shore island restaurant
  • 4 pools
  • Jacuzzi
  • 2 swim-up bar
  • Piano bar
  • 3 tennis courts
  • Golf course nearby
  • Fitness centre
  • Watersports centre
  • Beauty salon (fee)
  • Games room
  • Scuba diving centre
  • Gift shop
  • Meeting facilities
  • Tour desk
  • Complimentary property-wide WiFi
  • Laundry service (fee)
  • Off shore island

Deluxe Rooms include:

  • Garden view
  • 1 king-size bed
  • Full bathroom
  • Telephone
  • Air conditioning
  • Satellite TV
  • Hairdryer
  • Clock radio
  • Coffee maker
  • In-room safe
  • WiFi
  • Iron and ironing board
  • Amenity Kit

Premium Rooms include:

  • Same features as Deluxe Rooms
  • Balcony or terrace with pool or garden view

Grand Luxe Rooms include:

  • Same features as Deluxe Rooms
  • Balcony or terrace with pool or garden view

Grand Luxe Beachfront Rooms include:

  • Same features as Deluxe Rooms
  • Balcony or terrace
  • Beachfront location

Suite room categories available with Concierge Service including:

  • VIP check in
  • Special luggage handling
  • Tour arrangements
  • Private parties
  • A concierge dedicated to see that requests are promptly answered

Exchange Privileges - Exchange program with Sandals Montego Bay and Sandals Carlyle. Daily shuttle service included to Sandals Montego Bay, Sandals Carlyle.

Free Weddings - Free packages includes: ceremony, marriage license, service of a minister, wedding coordinator, wedding cake, hors d'oeuvres, bottle of champagne, 1 photograph (5 x 7). Free weddings valid for 7 night stays or longer. Picturesque ceremony location, Champagne and hors d'oeuvres reception for Bride, Groom and 2 guests. Honeymoon dinner for Bride and Groom, Just Married T-shirts and Continental Breakfast for Bride and Groom, all government and administrative fees. Please contact hotel directly by phone at 1-800-SANDALS.

Honeymooners - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Sandals Royal Caribbean
    Montego Bay,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sandals Royal Caribbean Resort and Private Island
Mahoe Bay, Montego Bay 167 Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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