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Sandals Royal Caribbean

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Our Opinion

Higher end than the Sandals Montego Bay, located a few minutes away. The Sandals Royal Caribbean offers excellent service and great dining options in its 6 specialty restaurants. Swim-up River Suites feature a lagoon pool where you can swim directly to your suite. Receives the Environmental Green Globe award. The best of the 3 Sandals Resorts in Montego Bay.


Overview

Sandals Royal Caribbean in Montego Bay has all the grace and elegance of a Georgian Great House setting combined with fun, sun and excitement, not to mention luxurious swim-up river suites. Enjoy Sandals Cay, a private offshore island which is home to our exotic Thai restaurant and its own pool with swim-up bar. This 197 room resort offers six different restaurants, a full-service spa, room service offering continental breakfast for all guests as well as 24-hour room service for Concierge categories, and unlimited land and water sports including scuba diving. The Sandals Royal Caribbean Resort offers British sophistication and an exotic offshore island at one resort.

Location: Directly on the beach, 20 minute drive to Montego Bay, 15 minutes from the airport.


tripadvisor Traveler Reviews
  • AMWedding92315 : Charleston, South Carolina
Red Lane Spa is a Scam

My new husband and I chose this location for our honeymoon. First of all, we stayed in an overwater villa and I am in 100% agreement with other reviewers that there was no water as advertised and pictured on the Sandals website. It was honestly ankle deep. We did not complain about it to management-- we just made the best of it-- we were on our honeymoon and didn't want to make memories of complaints. Then, my husband surprised me with massages from the Red Lane spa. They set up in our overwater villa and then brought out this body scrub that "they brought as something special for us." "Have you ever had a scrub before?" asked the massage therapists. We said no and they said "we were in for a treat." So we got the scrub, then our massage which was not 60 minutes. Again-- oh well. At the end of the massage, they handed us a bill for almost $300. The massages had already been prepaid prior to our trip, but they charged us for the in-room location AND the BODY SCRUB. We could not believe. When my husband was setting up the massages prior to the trip, they told him on the phone he could have the massages ANYWHERE he wanted to-- at the spa, in the room, on the beach, in the garden-- wherever he wanted. Never did anyone mention an additional fee for this. And certainly the massage therapists did not mention that there was a charge for the scrub. We decided we would handle it at the end of the trip. Then the massage therapist left two products in our room because she said it came with the massages.....again-- what a liar. When we check out of our room at the end of the week, we are slapped with $403 in spa services from that day. Mind you--the actual massages were paid for prior to the honeymoon! The Red Lane Spa came into our room, lying to us again and again, then slap us with a bill. We brought this up with the concierge and all she said was "well you signed the receipt, didn't you?" I think her name was Anna. She called the spa and said they charged us for two body scrubs and the 'pick your paradise' location fee. We were not getting any help from her to resolve the matter, so we call when we return back to the U.S. The new story was that we were charged for two body scrubs, the location fee, and PRODUCTS. We never BOUGHT products. If one says "these products come with your massage," then there should not be ADDITIONAL charges. The Red Lane spa is an absolute scam and so are the workers there. I could not believe this was happening at a 5-star hotel. It blew my mind to be treated this way. Beyond our experience with the spa, this resort and montego bay were not up to standards I had expected. I would not recommend people spend their money here.

  • Dawn Q :
A Wonderful Visit!

We stayed at Sandals Montego Bay, but were able to enjoy the feature of stay at one, play at all. In turn we spent quite a bit of time at Sandals Royal Caribbean after being disappointed with Sandals Montego Bay. Beach:Though the beach is not large there are many, many loungers and areas to sit in either the sun or shade. Drink service at the beach is also excellent. The hammocks over the water are a very nice touch that we appreciated. Food:Food was excellent at all restaurants we visited, and FAST! The coffee station with cookies and a comfortable shaded seating area was also nice for those rainy days. The Thai restaurant on the island was by far our favourite, with exceptional food, atmosphere and service. The jerk hut on the island was the best lunch we had all week! A must try! Island:The island is quite the bonus. It is quiet, peaceful and very enjoyable. There is beach bar service, a pool, bar, washrooms, two restaurants and a clothing optional beach. The swimming areas are beautiful and sandy with a multitude of colourful fish swimming at your feet. At night there is a fire pit and chairs set up for a relaxing experience. Entertainment:The entertainment area was well arranged with lots of seating facing the stage. Great nightly shows in a relaxing atmosphere!I would encourage people to visit this resort opposed to Sandals Montego Bay!

  • klhoek : Nashville, Tennessee
Quick getaway to SRC

We visited SRC for our anniversary in August 2016. Because we were only taking a short stay (4n), we chose this resort due to its proximity to the airport. It is an older Sandals property, and one of the smaller properties that we have visited, but it was well appointed, and the compactness of the resort suited our stay. After reading many reviews and looking at many traveller photos, we had no surprises at this resort, and everything was almost exactly as expected.We stayed in a Crystal Lagoon 1BR suite on the second floor of the Clarence building. The room was very nice and central in the resort. Only complaint about the room was the closeness to the main pool/entertainment area, which was very loud in the evenings until ~11pm. We also had some very noisy neighbors who decided to party-it-up until well after 1am in the pool almost every night of our stay (noise carried into our room, so it was impossible to NOT hear them).In the past, we have typically spent most of our time at the pool, but at this resort we chose to spend out days laying out on the main beach. If we chose to swim in the pool, we would lay on a raft in the crystal lagoon; we never visited the main pool here. The beach was not very large, and beach areas were broken up by the boardwalk, so there was no real place to "walk the beach", although this was expected so was not an issue.Food was good by AI standards. We especially enjoyed Royal Thai after sunset. The jerk shack had great lunch, and I wish we'd gone over there more often, but in our short stay, we really wanted to maximize our sun time so we often just grabbed a pizza and ate on our lounger. For a short get-away, this was a great option for us.

  • Dawn R : Raleigh, North Carolina, United States
Not As Good As I Expected

I am writing my review as I fly home from 4 nights at the Sandals Royal Caribbean resort. I am going to write a very honest review because I read hundreds before I decided to stay here and it helped me base my decision. And some of the reviews I read I have a hard time agreeing with. First, I really, really wanted to love this resort. It was our first time at a Sandals Resort and I was prepared to be wowed. This did not happen. My overall rating of the resort is average to maybe slightly above average. The biggest reason I cannot rate this resort higher if because of the lack of entertainment and activities, which I will get into later.First of all, after being escorted through customs and immigration by Club Mobay (which I highly recommend) we were dropped off at the club Sandals lounge in the airport to await our transfer to the resort. There really is no food in the lounge, so if you are hungry, do not bank on that. They do however treat you right with Red Stripe and Red Stripe Light on tap. Along with soft drinks and water, so that was great. We waited about 20 mins or so for our transfer to the resort. The bus stops at Sandals Montego Bay first and drops off those staying there first. Then we head to Sandals Royal Caribbean. It takes about 20 mins total to get to the SRC including the first drop off. Upon arriving we received a cold towel. We were then escorted the the club sandals lounge for check in because we had the butler service. They immediately offered us a drink in the lounge while checking us in. The check in process is very, very slow. Not a big deal but by this time it was 4pm and we still hadn’t had lunch. Our butler then came and got us and took us to our room and then escorted us to lunch.Butler service. This was a very nice service to have although I’m not entirely sure it is worth all the extra money you pay for it. However, I did enjoy them reserving our chairs at the pool every morning and supplying a cooler of cold drinks, bringing us our lunch everyday at our pool chairs and escorting us to dinner every night and making sure we had a table. Most mornings they also delivered our breakfast and set it up on the veranda for us. The last day they even drew us a nice bubble bath to come back to after spending the day at the pool and beach. The butlers do a lot for you, but don’t think they are actually going to offer to unpack your bags or press your clothes for you because things like that did not happen. Overall, a nice experience though for the most part.Food. I have to say the food was very, very good and plentiful at this resort. Probably some of the best resort food I’ve had. We ordered room service for our breakfast every morning and ate on the veranda (we had the honeymoon penthouse ocean view suite). Hint: fill out the card the night before so you can get the breakfast when you would like it (although it was usually late still). For lunch we ate at the beach grill, the pizza and tried the jerk shack on the island a couple of times. All three were very good. The jerk chicken on the island is a must to try. For dinner we ate at The Regency, Eleanor’s, and LeJardinier. The Regency was delicious and they served up lobster which was wonderful. LeJardinier was also very good and a very quant, romantic atmosphere. Eleanor’s was not as good as the others, but still worth trying out. I did not get to try the Thai restaurant as the people I was with were not interested in thai food. I hear it is great though and would loved to have tried it. One more thing, they have popcorn, nachos and ice cream behind the beach bar. One day we went over there around 4pm to get ice cream and they had run out of chocolate ice cream. I told them it was out expecting them to refill it and the response I received was ‘No more today’. I was shocked, staying at a 5 star resort and paying $1000/night for a room and they were not willing to refill the ice cream machine because it was getting near the end of the day. Drinks. You can get a wide variety of drinks. However, I am a margarita drinker. Don’t think you will come here and get a margarita like you are used to in the states. Its Jamaica though so I shouldn’t have expected it, but I checked ahead of time and was told I could get a margarita. They do not have the sour mixer that we normally use, so the margarita is clear and tastes like tequila and soda water. They have top shelf spirits, but you have to ask for them. They will also give you double shots if you ask for them. Drinks are plentiful, just don’t expect anyone at the pool or beach to get one for you. This is the first 5 star resort I’ve been to where there is no service at the pool or beach. Be prepared to get up and get in line whenever you want a drink.Lastly, entertainment and/or activities, or therefore lack of. I have been to several vacation resorts and this was the most lame and boring I have ever been to. There was hardly anything ever going on. If you are older this is probably fine for you, but we are in our 40’s and like to have lots of things going on, contests, games, etc etc. During the day there is nothing going on at the main pool or beach other then volleyball. They have 3 girls on the entertainment staff which you see for about an hour during the day and then they are back at night, and they do not seem like they enjoy their jobs one bit. I’m used to a large entertainment staff and lots of stuff going on all day to keep people entertained and engaged. We couldn’t even find a game of bingo going on or any water aerobics, generic things we used to at other resorts. If you like very quiet and relaxing and that is all, this resort is definitely for you……you will love it. We were extremely bored, we could have relaxed around our own pool at home and it would have been the same. You can take yourself kayaking if you want or sign up or snorkeling or glass bottom boat, but you better sign up early as I could not get a spot on the glass bottom boat. We kayaked by the RIU resort next door and they were doing some really fun entrainment over there. We watched 3 of the 4 night shows at SRC. They were pretty lame other than I really enjoyed the reggae singer. SRC really needs to step up their entertainment staff and activities. Many of the staff were very friendly, but we did come across many that also acted like they hated their jobs. That makes for such a disappointment at the time.Thank you SRC for great food and a very, quiet relaxing place but we will not be returning. My husband and I prefer the Dreams/Secrets resorts where there is so much more to do.

  • ngj0 : Scottsbluff, Nebraska
Overwater Villa - NO WATER

My husband and I stayed in the overwater villas. The villa is beautiful inside but they are not overwater as the photos show. This was extremely disappointing as that was a huge part of the experience. It was not possible to swim off or around the villa. We were surrounded by land. The view was nothing like their photos. I did speak with the manager and they did nothing to accommodate us. We spent A LOT of money to stay there and we were extremely disappointed. DO NOT WASTE YOUR MONEY! Go to Bora, Bora! Management doesn't care about you after you pay. FALSE ADVERTISING at its best!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • A la carte dining
  • Room service in Concierge suites only
  • Domestic and International brand drinks
  • Wine with lunch and dinner
  • Snorkeling
  • Kayaking
  • Paddle boats
  • Sailing
  • Windsurfing
  • Canoes
  • Hydrobikes
  • Hobie Cats
  • Scuba for certified divers
  • Introductory scuba lessons in pool and classroom
  • Glass-bottom boat rides
  • Tennis (day and night)
  • Table tennis
  • Volleyball (beach)
  • Shuffleboard
  • Billiards
  • Basketball
  • Board games
  • Lawn chess
  • Croquet
  • WiFi
  • Daily activities
  • Nightly entertainment
  • 190 guest rooms
  • 4 restaurants: Thai, International, Jamaican, Grilled specialties, Off shore island restaurant
  • 4 pools
  • Jacuzzi
  • 2 swim-up bar
  • Piano bar
  • 3 tennis courts
  • Golf course nearby
  • Fitness centre
  • Watersports centre
  • Beauty salon (fee)
  • Games room
  • Scuba diving centre
  • Gift shop
  • Meeting facilities
  • Tour desk
  • Complimentary property-wide WiFi
  • Laundry service (fee)
  • Off shore island

Deluxe Rooms include:

  • Garden view
  • 1 king-size bed
  • Full bathroom
  • Telephone
  • Air conditioning
  • Satellite TV
  • Hairdryer
  • Clock radio
  • Coffee maker
  • In-room safe
  • WiFi
  • Iron and ironing board
  • Amenity Kit

Premium Rooms include:

  • Same features as Deluxe Rooms
  • Balcony or terrace with pool or garden view

Grand Luxe Rooms include:

  • Same features as Deluxe Rooms
  • Balcony or terrace with pool or garden view

Grand Luxe Beachfront Rooms include:

  • Same features as Deluxe Rooms
  • Balcony or terrace
  • Beachfront location

Suite room categories available with Concierge Service including:

  • VIP check in
  • Special luggage handling
  • Tour arrangements
  • Private parties
  • A concierge dedicated to see that requests are promptly answered

Exchange Privileges - Exchange program with Sandals Montego Bay and Sandals Carlyle. Daily shuttle service included to Sandals Montego Bay, Sandals Carlyle.

Free Weddings - Free packages includes: ceremony, marriage license, service of a minister, wedding coordinator, wedding cake, hors d'oeuvres, bottle of champagne, 1 photograph (5 x 7). Free weddings valid for 7 night stays or longer. Picturesque ceremony location, Champagne and hors d'oeuvres reception for Bride, Groom and 2 guests. Honeymoon dinner for Bride and Groom, Just Married T-shirts and Continental Breakfast for Bride and Groom, all government and administrative fees. Please contact hotel directly by phone at 1-800-SANDALS.

Honeymooners - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Sandals Royal Caribbean
    Montego Bay,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sandals Royal Caribbean Resort and Private Island
Mahoe Bay, Montego Bay 167 Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.