Sandals Royal Caribbean

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Our Opinion

Higher end than the Sandals Montego Bay, located a few minutes away. The Sandals Royal Caribbean offers excellent service and great dining options in its 6 specialty restaurants. Swim-up River Suites feature a lagoon pool where you can swim directly to your suite. Receives the Environmental Green Globe award. The best of the 3 Sandals Resorts in Montego Bay.


Overview

Sandals Royal Caribbean in Montego Bay has all the grace and elegance of a Georgian Great House setting combined with fun, sun and excitement, not to mention luxurious swim-up river suites. Enjoy Sandals Cay, a private offshore island which is home to our exotic Thai restaurant and its own pool with swim-up bar. This 197 room resort offers six different restaurants, a full-service spa, room service offering continental breakfast for all guests as well as 24-hour room service for Concierge categories, and unlimited land and water sports including scuba diving. The Sandals Royal Caribbean Resort offers British sophistication and an exotic offshore island at one resort.

Location: Directly on the beach, 20 minute drive to Montego Bay, 15 minutes from the airport.


tripadvisor Traveler Reviews
  • jkonen11 : New Bedford, Massachusetts
Overall a good trip, but not exactly everything we had hoped for.

This was our second time staying at Royal Caribbean. We were married there 5 years ago and decided to return to Jamaica for our 5 year anniversary. We originally booked at Sandals Montego Bay, but after reading reviews regarding the current construction situation at that resort, and also being mislead by some Sandals representatives over the phone who insisted that the construction would be done before we got there, we switched resorts. Our original room at MB was supposed to be a butler room right on the beach so we were disappointed about switching to RC, as none of the available butler rooms there were ocean front. We settled for a room labeled "ocean view" on the second floor of the Buckingham building (same building we had previously stayed in 5 years ago, except then we had a first floor room). Initially Sandals wanted us to pay a difference in price from one resort to the other of $868, but our travel agent handled that for us and we did not have to pay extra. Thank goodness we didn't because our room had absolutely no view of the ocean whatsoever (picture will show balcony of room which overlooks the roof of the beach bar, not the ocean). We were far too tired from traveling and from stressing about switching resorts to bother complaining. At that point, we just wanted to start our vacation and enjoy ourselves. Our butlers were very nice, but after using the butler service for both of our SRC trips, we have decided that it isn't really worth spending the extra money. Butlers are spread far too thin and seem to have too many guests at one time to actually focus on any one couple (not their fault). Most often, we went up to the bar ourselves to get drinks, but also there are plenty of employees who come around to the beach and pool areas to take drink orders, so butlers are not necessary for this and aren't really around to do it for you anyway.The room itself was fine, definitely outdated, but having stayed in that same building before, we knew what we were getting with that. It is very nice to have the pool right outside of the building and we preferred to swim there or the swim up bar pool on the island rather than the main pool with swim up bar. The main pool was often far too crowded and was even somewhat frothy/dirty one day.It seems like the over the water bungalows have breathed life into the private island and this is where we chose to spend a good amount of our time. On our previous trip 5 years ago, the private island was barely used. The pool and bar over there were always closed because it was not busy enough to open them. This time, we used the island pool many times and often chose the island beach areas over the main beach as they were quieter and had deeper water.On our first morning we opted to order breakfast to our room. We enjoyed this on our last trip and were looking forward to breakfast on our balcony to start each day. The cards that you fill out to place your order are extremely confusing but we did our best to indicate what we would like and hung the card outside of our room the night before. We selected a breakfast time of 9-930 am. That morning, our food did not arrive until nearly 10:45 am, which we were told was due to the kitchen being unable to decipher our order. Still, we did not even receive a phone call asking what it was we wanted until nearly 10 am, at which time I was told the food was already made but they were just double checking. Clearly, the food was not made because it still took 45 minutes to arrive. Needless to say, we opted to pass on breakfast delivery and went to the breakfast buffet for the remainder of our stay. We highly recommend it!Royal Thai was our favorite restaurant on the resort. The steak at Eleanor's was amazing, and the mozzarella sticks at Cricketer's Pub are out of this world. The pizza on the beach is a must and the Jerk Shack is definitely worth checking out. Make sure you go to the beach party if you are there for it! The food was excellent and they have fresh coconut water (rum optional!) We also went over to Montego Bay for dinner on two nights. First, we went to Cucina Romano which was excellent, and then another night we dined at Tokyo Joe's which was also very good. While over at MB, we decided to check out the construction. There were two buildings being completely torn down and this was in very close proximity to the room we had originally booked. Also, the "beach" outside of this "beachfront" room was nothing more than a thin strip of sand and a bunch of big rocks. (We had taken pictures but unfortunately those were on my husband's phone, which took an unexpected swim on our last day.) We were definitely happy that we switched! We only did one excursion, which was the catamaran cruise included with our booking. Initially, we scheduled the sunset cruise but changed our minds last minute and we were glad we did. The daytime catamaran takes you snorkeling (excellent spot for it!) and to Margaritaville. While the boat does turn into a mini dance club on the trip back to the resort, it is all in good fun and you are able to go to the front of the boat to escape the music and dancing if you would like. We recommend trying to sit at the front of the boat for the ride back. The water is more blue than you can imagine!Back to SRC...the staff is excellent! We had a great time during the day at the beach bar with Devoy and Shayne, and at night we would make our way to the Cricketer's where Roderick was always smiling and making shots for the bar. Here we also chatted with Orlando for some time as he was great company. The entertainment department was always upbeat. Warren had some awesome dance moves and always had a smile on his face! Neacus was so helpful when my husband accidentally took his phone for a dip in the ocean. He actually helped up for a good 45 minutes, trying to dry it out and finding us a bag of rice to put it in.We really did have a great time, but we were disappointed that we did not get to experience a beach front room due to switching resorts (our choice to do so, but avoiding the construction was worth it), and were doubly upset that our new "ocean view" room had no view of the ocean.

  • cervante9z : Marysville, California
Fairy Tale Wedding

What an amazing experience! I was looking for the perfect place to say "I Do", and when I saw the Over-the-Water Bungalows at Royal Caribbean I knew this was the perfect place to have our fairy tale wedding. The bungalows are awesome and truly worth the price. My wife loved the glass floor panels, she would look at the fish and stingrays swim by. The rooms have a very comfortable king size bed and a nice patio with hammocks to relax. The rooms also have a his and her sink, and outdoor soaking tubs. The bungalows are magnificent, but what truly makes them so great is the 24 hour butler service. My wife and I will remember are butlers Dane and Kelene forever. They were amazing, always anticipating our needs and surprising us in their own special ways. They would bring us breakfast in bed or out on the balcony, with flowers and candles. My wife loved the surprise rose petals. They also learned what drinks we liked and would bring them to us. They took care of all the excursions and restaurant reservations, we didn't need to worry about a thing. Kelene and Dane are amazing people who made our trip magical. By the end of our trip they were more like family, we even asked them to be in our wedding. Kelene has a beautiful singing voice and she surprised us by singing in our wedding, it was a great moment. The wedding staff made it a stress free experience. They took care of everything. The location was absolutely incredible and the pictures came out great. I highly recommend the romantic candle light dinner. We were lucky enough to have Clayton as our server, he is a wonderful young man with an awesome personality. He made sure we had everything we needed. The boat Captains Oshane and Jeffery were great, they were just a text away to get us back and forth from the mainland. Sandals Royal Caribbean also has great entertainment, every night they would put on a great show and after the show it was time for drinks and karaoke. Warren and Energy were especially great. I highly recommend Royal Caribbean Resort and if you can get the over the water bungalows it will be an experience you will never forget. Make sure you request Dane and Kelene, you will definitely be in for a treat. The hospitality of the entire staff is amazing. I cant wait to go back!

  • szabohzl : Toronto, Canada
Amazing relax

This hotel and the really "All inclusive" system they have is excellent to have a full relax vacations.The hotel is for 21+ only, have different spaces as the tranquility pool and beach or you can enjoy a more social pool and beaches with activities.We choose the Butler option, he is really an excellent assistance and help you to coordinate everything during your stay.Good restaurants, good ambiance, 100% recomended

  • Sklanthony : Hagerstown, Maryland
Disappointed

We went here for our 40th Anniversary and instead of it being a very nice time we were very disappointed. It all started when we were supposed to get a club level honeymoon suite. The room we were given was so small I was shocked. At club level you can order room service and there was no place to even sit down to eat it except on the bed. The room was also dirty as in the rug was dirty and there was thick dust on the lamps and bed. We booked a catamaran excursion and wasn't given any paperwork and wasn't told we were supposed to take a towel, water and money because they were stopping someplace. After getting back I expressed my concern for not knowing to bring a towel, we didn't even know we were going snorkeling. I then complained about the room and also checked about whether they had a record of our anniversary and they never logged it in the book. They advertise they celebrate these occasions by making/doing things special for you. Well, that night after questioning it after we got back to our room that night there was a little 3 inch square piece of cake for us with one fork. Needles to say we were shocked that was all that was done. We've stayed at other places for special occasions that did ALOT more for us. They did a deep clean of our room and it wasn't any better dust was still on the lamps. They then moved us to another room and I must say it was really nice and we felt it was the room we should have had from the beginning. We could order room service since it had a table and chairs. We ordered room service breakfast and while the breakfast was good they didn't give us any forks to eat it with. It was kinda hard eating it with a spoon. As for the restaurants, they were very slow. Food was so, so. I didn't have anything that was exceptional at all. I think what bothered us was that you ate outside at all the restaurants and it was so hot and humid that it was very uncomfortable. It would have been nice to have an option to eat inside in the air condition.The pool pump wasn't working very well and not cleaning the pool very good that it was actually cloudy. The one day it didn't work at all.There was no one walking around asking if you wanted a drink or anything. If you wanted something you had to go get it yourself. Other resorts we've stayed at always had someone asking if they could get you anything.The grill and pizza place for lunch was very good. Everything we had there was excellent. Bottom line it was a disappointing week for us when it was supposed to be a special time to celebrate. I would not ever go back here. We've stayed at others resorts that was much nicer and a lot cheaper than here.

  • Kcboi71 :
Pampered Honeymoon in JA

How to begin? We were treated like Royalty from the moment we stepped off the plane. We were greeted by a knowledgeable gentleman, with our names on a sign. Following a speedy trip through customs, we were given a comfortable lounge seat and rum punch, while our luggage and town car were readied.At Sandals Royal Caribbean, we were greeted by one of our two butler's, Shantel. For our entire stay, our every need, concern, desire, and whim was quickly and professionally handled by Shantel, and her co-butler Charles. The duo were spot on in every way. It was their attention to detail, and warm rapport, that made our stay one to remember always. Our room was an over the water bungalow, with all the amenities, including a glass port in the floor to watch lazy fish and stingrays swim by. The room was impeccably clean, and well maintained. The view was amazing. We were in want of nothing, with travel back to the mainland as fast as a text message to either Shantel or Charles. The resort itself, had a wide variety of activities. There was something there for everyone. If you wanted to just relax? Just do that. If you wanted an adventure, you made that happen. The dining choices were varied and well appointed. Not to mention, the private meals we had created for us in our bungalow and other locations. Again, these were expertly run affairs, by our butler team of Shantel and Charles. They always made us feel at home. And, we will always consider this destination as a second home. Experiencing the hospitality of the Jamaican people, sites, and our many excursions were by far the best experiences on the island. There were so few detractors, that they don't bare mentioning. If anything negative happened during our stay, it had absolutely nothing to do with Sandals Royal Caribbean. In closing, Nuff Respect and Big ups to both Shantel and Charles!!!!Also, big shout out to Warren on the entertainment tip, and 'Trouble' for boat captain excellence.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • A la carte dining
  • Room service in Concierge suites only
  • Domestic and International brand drinks
  • Wine with lunch and dinner
  • Snorkeling
  • Kayaking
  • Paddle boats
  • Sailing
  • Windsurfing
  • Canoes
  • Hydrobikes
  • Hobie Cats
  • Scuba for certified divers
  • Introductory scuba lessons in pool and classroom
  • Glass-bottom boat rides
  • Tennis (day and night)
  • Table tennis
  • Volleyball (beach)
  • Shuffleboard
  • Billiards
  • Basketball
  • Board games
  • Lawn chess
  • Croquet
  • WiFi
  • Daily activities
  • Nightly entertainment
  • 190 guest rooms
  • 4 restaurants: Thai, International, Jamaican, Grilled specialties, Off shore island restaurant
  • 4 pools
  • Jacuzzi
  • 2 swim-up bar
  • Piano bar
  • 3 tennis courts
  • Golf course nearby
  • Fitness centre
  • Watersports centre
  • Beauty salon (fee)
  • Games room
  • Scuba diving centre
  • Gift shop
  • Meeting facilities
  • Tour desk
  • Complimentary property-wide WiFi
  • Laundry service (fee)
  • Off shore island

Deluxe Rooms include:

  • Garden view
  • 1 king-size bed
  • Full bathroom
  • Telephone
  • Air conditioning
  • Satellite TV
  • Hairdryer
  • Clock radio
  • Coffee maker
  • In-room safe
  • WiFi
  • Iron and ironing board
  • Amenity Kit

Premium Rooms include:

  • Same features as Deluxe Rooms
  • Balcony or terrace with pool or garden view

Grand Luxe Rooms include:

  • Same features as Deluxe Rooms
  • Balcony or terrace with pool or garden view

Grand Luxe Beachfront Rooms include:

  • Same features as Deluxe Rooms
  • Balcony or terrace
  • Beachfront location

Suite room categories available with Concierge Service including:

  • VIP check in
  • Special luggage handling
  • Tour arrangements
  • Private parties
  • A concierge dedicated to see that requests are promptly answered

Exchange Privileges - Exchange program with Sandals Montego Bay and Sandals Carlyle. Daily shuttle service included to Sandals Montego Bay, Sandals Carlyle.

Free Weddings - Free packages includes: ceremony, marriage license, service of a minister, wedding coordinator, wedding cake, hors d'oeuvres, bottle of champagne, 1 photograph (5 x 7). Free weddings valid for 7 night stays or longer. Picturesque ceremony location, Champagne and hors d'oeuvres reception for Bride, Groom and 2 guests. Honeymoon dinner for Bride and Groom, Just Married T-shirts and Continental Breakfast for Bride and Groom, all government and administrative fees. Please contact hotel directly by phone at 1-800-SANDALS.

Honeymooners - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Sandals Royal Caribbean
    Montego Bay,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sandals Royal Caribbean Resort and Private Island
Mahoe Bay, Montego Bay 167 Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.