Sea Garden Beach Resort
- What's Included
- All Inclusive Features
I recently stayed at the Sea Garden Beach Resort. This was my first time being on vacation and they made my stay a great experience. The staff were all very friendly and helpful. The rooms were clean and the food great. The Entertainment supervisor Geary was awesome. He was very friendly and a very hard worker. He made our stay very fun and pleasant. He and the entertainment crew were always coming up with games for everyone to play and the entertainment that they had provided was very enjoyable. Geary is a very hard worker who always seemed to be hard at work making everyone's stay fun and enjoyable. He and fellow entertainment staff went out of their way to make our stay well worth the trip. Geary, and Red Stripe made us feel welcome and got us and many of the other guests involved in the games and even in the actual entertainment. They made the days and evenings very enjoyable. The bar staff were all very polite and great and remembering our names and what we like to drink. My cousin has an allergy to pineapple and all of the staff made sure to keep it far away from her. Roman at the beach bar always came up with interesting drinks for us to try and always made us smile. Jerome the lifeguard at the beach was very helpful and always made sure that no one was bothering us.Roach another gentleman that was a beach attendant was very friendly and helpful. He was always asking us if we needed anything and trying his best to help us find what we needed.Andrew in the dining room was great. He always had a smile for us and made us feel very welcome.Over all the sea Garden Beach Resort is a place that I am recommending to my family and friends. I will definitely be going back there again when I can.
Beautiful resort, Fabulous beach with excellent beach crew,Delicious, authentic food with accommodating wait staff,And never forget the AMAZING daily and nightly entertainment; the entertainment supervisor Geary was SO welcoming and did an amazing job organizing all the entertainment, he is a hardworking, dedicated employee!! I don't know what they pay him, but it's not enough!!! Thanks for making Jamaica feel like home Geary!!Ten outta Ten, HIGHLY recommend 👍🏼👍🏼Don't forget to ask for Captain Polly, best glass bottom boat in the Caribbean!!!
I truly don't know where to start with this review because it's a lot to tell. I'll start with the positive aspects of the property. This property was BEAUTIFUL and relaxing. I enjoyed this portion of my stay because of the friendly and outstanding wait staff. They were helpful and always went above and beyond to assist. A few of the rooms need a little updating, which I believe is currently going on, but still very nice. The food was great, rooms were clean, bed was very comfy, and drinks were delicious. One thing I enjoyed, but would have loved more of was the entertainment. They put a really good show and I was amped for more just for them to tell us the show was over. The hotel is a bit misleading about the location of the beach, it's located across the street and relatively small compared to the other beachfront properties. The view of the ocean is fascinating and absolutely breathtaking though, so it makes up for the false advertising. The Negative:We had a large group travel to Sea Garden for a 30 year vow renewal. After getting less expensive quotes from surrounding hotels, we decided to support local business and have our event at Sea Garden. I began the planning process in October 2016 and was given a fair quote for the rooms and services. Somewhere later on in the year, managers were changed and it all went downhill from there. We sent out our invitations months in advanced with this hotel listed as our venue and we were hit with a $1500 fee to have the ceremony on the beach despite the "free" package we were given. Needless to say, we had to change venues in a very short period of time and also resend e-invites to update our guests. I've had several correspondences about price changes with guests, complaints about the service, and numerous amounts of "technical" difficulties even upon check-in. I can't say all of the reservationists and front desk staffs were disorganized and unprofessional because there were a few that were kind and helpful. The others went on as if they were dong us a favor. I've never experienced such horrible customer service in my life. Our stay was a huge headache as well. The check in process was long and ridiculously drawn out. It took us an hour to get checked into our room. My husband and I weren’t given the room we paid for because the hotel was at full capacity, they lost my cousins reservation and requested she paid for her portion in full because they had no record of her paying despite having the email confirmation, and the bathroom caught on fire while my 5 year old cousin was using it. I haven't even gone into full detail about other occurrences, but these were the "highlights." I wish I could give the hotel more stars but because of the unprofessionalism and dishonesty we faced AS A GROUP, I just cannot. A whole month and half later we are still having trouble with their Manager. She’s the most dishonest and rudest person I’ve ever done business with. This property has SO much potential to be great, but the staff or management needs to change direction or change completely. For this, I wouldn't recommend a stay here nor will I ever return.
We came to Montego Bay to attend Reggae SunFest 2017 and spent 4 days at this Resort. It was a good decision to spend some time here. The Resort has all the facilities to make one stay very enjoyable. The resort is located close to the International Airport and not far from the city center. It has a private beach which is well maintained and has clean and clear water. The staff were very friendly and always helpful. There were always some different activities going on that provided entertainment to the adults and kids. The food was fabulous with a wide selections during breakfast, lunch and dinner. We booked a standard room with King Bed that should have featured a balcony. Our room did not have the balcony as stated in the reservation and I did not took it up to the resort attention. The room was a bit dated but had the amenities of a 4 star hotel. The free Wi-Fi work well but was slow at times. There are 2 good tennis courts at this facility and has 2 professional staff on site. Lessons are offered free of charge on specific days. We enjoyed our stay at this Resort and is looking forward to a return.
My boyfriend and I went to SeaGarden from Aug 8th to Aug 12 2017. The food excellent. the staff was top notch i thought i was at home with family. We were so relaxed and my man said it was the best week he had in 2017. The entertainment crew kept us very entertain Geary and Red Stripe were great and hilarious. The disco every night we dance the night away. Then had a dip in the hot top and a late night snack at Snack Bar.. The bartenders always made us drinks how we liked it and always made it special. We will definitely be coming back.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner (daily)
- Unlimited domestic alcoholic and non-alcoholic drinks
- Concierge service
- Disco (admission, drinks included)
- Evening entertainment (twice/week)
- Non-motorized water sports (selected)
- 150 rooms
- 2 pools (including 1 for kids)
- Beach club
- 2 restaurants
- 4 bars
- Live music
- Spa (fee)
- Motorized water sports (fee)
- Tennis court
- Wi-Fi available in Lobby, Pool area, Rooms
- Gift shop
- 1 king-size bed or 2 queen-size beds
- Individual air-conditioning
- Run of the house View
- Balcony or terrace
- Cable TV
- Full bathroom
- Hairdryer (on request)
- Iron & ironing board (on request)
- 110/120 volts
- Up to 4 people : Maximum 3 adults, Maximum 2 children
Resort Location Map
Sea Garden Beach ResortMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
8 Kent Ave, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.