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Secrets St James Montego Bay

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Our Opinion

Secrets St. James is a great resort destination for anyone wanting luxurious and top-notch service. With great food options, quality drinks, gorgeous beaches and a plethora of activities within reach, the Secrets St. James is a prime all-inclusive resort for couples and adults wanting a quieter and relaxing getaway.


Overview
With a stunning location on a private, sugar-white sand beach, Secrets St. James presents guests with a quiet, relaxing, oceanfront destination. The resort's classic furniture and modern fabrics echo this modern take on the sophistication of the Victorian era. Should a guest want to kick up the excitement a notch, there's Secrets Wild Orchid next door, with it's welcoming Jamaican vibe. The best of two worlds.

Location: Beachfront, 35 minutes from Montego Bay Airport.

tripadvisor Traveler Reviews
  • Chris G :
Paradise

Just got back last night. Stayed for seven days. This place truly is paradise. You would really have to nitpick to find something negative about this place. We stayed in the Preferred Club section of Secrets St. James. There was never any issue with finding a spot on the beach or at the pool. Both were nice and peaceful. We were never long without a beverage, as staff was always around, inquiring as to our beverage of choice. The pool and beach were both quiet. The room was nice and spacious(Junior suite), with an ocean view. The food was what one expects from an all-inclusive, ranging from good to great. In regards to the restaurant dinner dress code, I got by just fine with shorts, a polo shirt and sneakers, while my wife got by with shorts, a (nice) t-shirt, and sandals. The only place where they really are strict is the French restaurant, at which we did not dine. Our favorite was El Patio(the Mexican). While tipping is not mandatory, I do recommend it. A dollar per drink, and a few at dinner go a long way.Finally, a shout out to "Super" Brithney, who helped us plan our romantic dinner on the beach(for our 20th anniversary), and Ernell, the best bartender in town!

  • CASEYANNETTE : New Jersey
ONE OF THE BEST ALL INCLUSIVE VACATIONS WE HAVE EXPERIENCED...

My husband and I have never been to Jamaica and to be honest never planned on it. We had no idea what to expect when coming to this island. But after this visit, we will be back. This vacation was one of the most fun, relaxed and enjoyable we have experienced. And the reason is because of the people on this resort. The Jamaicans are very happy, friendly and made us feel like royalty. The employees at this resort MADE our vacation. To see people working their butts off AND being happy about it is rare. Dehalo at the swim up pool bar NEVER left us empty handed when it came to our drinks. He is REALLY good at his job and a very hard worker. At one point we were out of his reach, and he saw our drinks were empty, so he actually sent someone to swim over to us to refill our drinks. THE MAN!!!! Dehalo is a very good bartender, knows how to make drinks the right way. Some all inclusives you go to , the drinks are water downed , not much alcohol, but not at this resort. Another worker we got to know was Leo. What a hard worker he is. And he was ALWAYS smiling, laughing, putting you in a good mood. Leo makes sure EVERYONE around him is in as good of a mood as he is in!! A hard worker, GREAT ATTITUDE and was so positive!! I would see Leo working the swim up bar during the day, then at night at the piano bar working and still had a huge smile on his face. Ive never seen someone enjoy their job so much and have that much energy. What a guy!! Housekeeping is a little slow, I had to ask them many times for extra towels. The views are beautiful at this resort. The beach is so gorgeous and the sunset is so pretty. Very positive thing was this beach is private. All the servers at the restaurants were so nice. The servers around the pool were always checking to make sure you were doing well. There are MANY chairs at the beach. The pool a little more crowded and sometimes hard to find chairs. Each morning we couldn't wait to get to the swim up bar and start drinking! There is a spa which I do feel is way overpriced. But...it's a very nice experience. They have you arrive an hour early to enjoy the sauna, steam room and jet tubs. Everyone in there were so nice. We were very much pleasantly surprised about Jamaica. And there is no doubt we will be back to this Secrets. We LOVED that it was adults only!! Every night after dinner we headed over to the piano bar where there was usually some type of entertainment going on, that was so nice. It was a great stay. we can't wait to return to our friends in Jamaica.

  • driftersrf : Northeastern Ontario, Canada
First Visit to Jamaica

We have vacationed many times to the Caribbean. This was the second Secrets hotel that we have stayed at and it was our first trip to Jamaica. We enjoyed the close proximity to the beach, the quality of the room, the friendliness of all of the staff, the overall cleanliness of the resort, prompt response to refill the hospitality bar in the room, the Silver Birds concert and the Coco bar (coffee). It was fun to watch (participate in) the St Patrick's Day parade that occurred at the resort. Considering that the Hard Rock Cafe is immediately adjacent to Secrets (accessible via a Security gate walk-through), we took advantage of that opportunity for a few hours on St Paddy's Day as well.We enjoyed taking the 2 hour bicycle tour that showed us the area in close proximity to the resort. We loved the pool ballet at the St James pool - this arrived as a surprise and was conducted by an extremely talented group of synchronized swimmers.We enjoyed the "Jerk Chicken" that was served almost every day by the "travelling BBQ" at the beach. We also enjoyed the food at the Portofino, El Patio, Blue Mountain and seafood (poolside) restaurants.The nighty performance at the piano bar was wonderful as well. The staff who stood out included: Carol making omelettes seemingly for hours every morning at the World Cafe, Annette (cleaned our room), O'Neil and Ginelle at the lobby bar as well as Romaine and Sheldon at the pool bar. Although we did not use it on this trip, we are scuba divers and it was helpful to have a Scuba business on-site. Relative to other adult-only resorts that we have stayed at, the service response time by the bartenders and the waitress staff was slower than what we've experienced elsewhere. To be clear, this was not the staff's fault - each one of them was working at the highest pace possible. To us, it appeared that there simply weren't enough staff present relative to the number of clients. The offsite excursion to Negril (purchases at the kiosk in the shopping area at the resort) was over-sold by John and under-delivered by Marvin. In short, we had expected to see more of what daily Jamaican life was like than what we actually ended up seeing. The taxi was clean and comfortable; however, from the moment that we had sat down, instead of describing the benefits of what we would see that day, Marvin (our driver) suggested that he could offer a better tour to another location the next day at less cost if we were to contract with him directly. John, who had sold the excursion to us, among other things, had promised a cooler and told us to bring drinks from our room. Clearly, this information was not communicated to Marvin, our driver and as a result, we had no cooler that day. We were dropped off at 7 Mile Beach, a place that we had never been before, and we were provided with no suggestions concerning places to eat / go nor warnings about what to expect (cover charges etc). This excursion was not worth the amount of money that was charged. None of this was the fault of Secrets; however, I'm mentioning it for the purposes of "buyer beware". Our experience at Secrets St James was the relaxing vacation that we desperately needed. If we were to return to Jamaica, then we would definitely stay at Secrets St James again.

  • Sandy D : Ada, Michigan, United States
We were able to "unplug", mostly ...

Beautiful inside and out, very well maintained grounds, however, our room was showing some wear and even had burn holes in the upholstered love seat and chair (supposedly non-smoking) and bleach marks on the coverlet. Everyone was very attentive and friendly. We felt like we could unplug from the cold of winter and just enjoy the beautiful surroundings, beach (water was wonderful) and pool (temperature was just right!). My one big disappointment was the food. The website said there were 7 restaurants but what they didn't say is that they are at the neighboring resort. To go get breakfast was a 3/4 mile round trip walk and that was the closest restaurant. The food was just average and our favorite was the Italian restaurant. After walking some distance in the heat, humidity or rain (our room did have a large umbrella for us to use) it was disappointing that the restaurants were not very cool. There were lots of "extra" amenities in our room that made the St. James a very nice place to stay (i.e. - very comfortable beds and pillows, robes and slipper to use, rain shower head and a hand-held shower, magnifying makeup mirror, ceiling fan, and the quickest free wifi I've ever experienced!!) If I were to recommend coming here, I would probably recommend the Wild Orchid which is "next door" to the St. James because it has all the restaurants and their beach was bigger than the one at the St. James. I would also recommend the glass bottom boat ride in the early morning from the St. James. We saw some beautiful things!

  • Mary L : Boston
Great resort

We were there for five days. Fantastic property. The beaches and pools were fantastic. The staff friendly and fun. Nightlife was varied and fun. Beach dance party, piano bar, outdoor stage with great band and shows. Food was just ok.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • All drinks (domestic beer and cocktails, select international brands, house wine)
  • 24hr room service
  • 24hr dining at Cafe
  • Daily activities
  • Nightly entertainment
  • Sailing
  • Windsurfing
  • Kayaking
  • Snorkeling
  • Bike tours
  • Euro bungee
  • Big screen on the beach
  • Spanish lessons
  • Dancing lessons
  • 350 Rooms
  • 1 Buffet restaurant
  • 7 a la Carte restaurants (Seafood, Classic Mexican, Grill, French, Italian, Jamaican/Caribbean and Pan-Asian cuisine)
  • 6 bars, including: Piano bar, Swim-up bar
  • Cafe
  • 2 pools
  • 3 Whirpools
  • Fitness Centre
  • Water sports centre
  • Spa
  • Beauty salon
  • Games room
  • Shops 
  • Meeting facilities
  • Business centre
  • Wireless internet throughout resort
  • Theatre
  • Room service
  • Tour desk
  • Nightclub/disco
  • Golf course nearby

Junior Suite Ocean view includes:

  • Balcony
  • 1 king-size bed
  • 1 full bathroom
  • Telephone
  • Air conditioning and ceiling fan
  • Cable television
  • Hairdryer
  • Mini-bar (Stocked daily)
  • CD player
  • Coffee maker
  • In-room safe
  • Internet access
  • Iron and ironing board
  • Maximum occupancy of 2

Preferred Club Junior Suite Oceanview has same as above, with:

  • Jacuzzi on balcony
  • 1 king-size bed
  • Private Preferred Lounge
  • VIP Status and Amenities
  • Concierge service
  • Daily Breakfast service in lounge
  • Afternoon hot and cold hors d' oeuvres; exquisite & fine liquors in the lounge
  • Complimentary newspaper in room every day
  • Free internet access in suite
  • Free computer access in Preferred Lounge
  • Upgraded Mini Bar
  • Upgraded Bath Amenities
  • Maximum occupancy of 2

Preferred Club Master Suite Oceanfront same as above, with:

  • Jacuzzi on balcony
  • 1 king-size bed
  • Living and dining room with diner table for 4 guests
  • Private Preferred Lounge
  • VIP Status and Amenities
  • Concierge service
  • Daily Breakfast service in lounge
  • Afternoon hot and cold hors d' oeuvres; exquisite & fine liquors in the lounge
  • Complimentary newspaper in room everyday
  • Free internet access in suite
  • Free computer access in Preferred Lounge
  • Upgraded Mini Bar
  • Upgraded Bath Amenities
  • Maximum occupancy of 2

Honeymoon or Anniversary Bonus - Receive a complimentary honeymoon amenity and spa discount. Please request newlywed or anniversary package at time of booking. Couple will be required to present a copy of wedding invitation or marriage certificate at time of check-in. Package is subject to change without notice and is only applicable to couples staying within three months of their wedding or over their anniversary date.

Wedding Bonus - Receive a complimentary wedding when booking a Junior Suite Preferred Club Ocean View category or higher, for a minimum of 7-night stay or if a minimum of 5 rooms for a minimum of 3 nights at any room category. This package also applies for renewal or ceremony. Restrictions and exclusions may apply. Subject to change. Please inquire for more details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Secrets St James Montego Bay
    Montego Bay,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Secrets St. James Montego Bay
Lot A59, Freeport, Montego Bay Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.