Sunscape Splash Montego Bay
- What's Included
- All Inclusive Features
My family and I had an amazing time at the Suncape Splash Montego Bay. The staffs were friendly, helpful and made us feel like family. Shelly-Ann Scott, ( hope I got her last name correct ) she works at the buffet, she went about and beyond with her service and friendly smile. Antonette Hood also works at the buffet is amazing service and a friendly smile. I also want to thank Paulett at the Front desk for her excellent customer service. Great staffs overall, great food, great service, great staffs. .....thanks to everyone!
The hotel overall was good. From check in to check out was good. The front desk staff was friendly and accommodating. Only problem I had was with the concierge not getting things right. It was my sister's birthday and I ordered a banner for the door which never came and the cake my sister ordered was extremely late, so we cancelled it. The waitress Sarfena in the buffet made up for the mix up and made sure my sister had an awesome birthday. Sarfena is amazing if you go try to sit in her section, she a joy. she remembers you and will make you day special. I cannot say enough about her and her professionalism. Except a long wait in the other restaurants. We really enjoyed our stay as it was not crowded and the staff was friendly.
Had an great time although a few bumps along the way. The one issue I did have was with the limited choices of food in the Windows buffet every day the same thing for breakfast, as a person that doesn't eat pork they should have other options. But on the other hand dinner restaurant choices were amazing. This company just needs to add more staff to accommodate the volume of guest in the restaurants I also decide to wash my clothes in their laundry facilities but something was in the machine that stained my clothes with black spots. I was devastated because I thought my dress was ruined. But thanks to Ernestine the room manager insisted on fixing the problem although I was hesitant her staff did a fantastic job and corrected the problem. The staff personally delivered my clothing to my room. When I returned they sent a personal letter of apology a fruit plate and bottle of wine. So thank you Ernestine and Ms.Nicoline with UVC was absolutely amazing. Ms. Sonia our house keeper was the best this woman's husband was murder and came back to work the next day such a dedicated employee such be recognize for her commitment. The lazy river and water slides were great. This being said great place for family vacations. But if you're looking for luxury amenities stay at the Cove Thanks Sunscape Resort
DO NOT STAY AT THIS RESORT. My wife and I were recently here for our honeymoon and were subject to MULTIPLE financial scams by the staff at this resort. This included staff breaking a boat in front of us and then charging our credit card without our permission for the boat that they broke. The scams also included a multitude of hidden fees upon check-out and several unauthorized charges on our credit card after we had left the resort. A week here is not worth the several weeks you will spend disputing charges and filing police reports after the fact. Save yourself the trouble and stay somewhere else!
Lets just say I had the most amazing birthday ever!Lets just start off by saying the entertainment crew was AMAZING. Shoutout to Marshalee, Xavion, and Janesha they were funny and over the top entertaining. Id like to mention Steven - he went above beyond for the guest literally ABOVE and beyond! Id like to give a shoutout to Kevin as well he was very kind, thoughtful and caring! (thanks for the birthday song). Fernando was a nice guy as well he was funny, giving us jamaican lessons lol it was fun haha. I will definitely come back one of these days!!!!! Definitely definitely recommend sunscape splash!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals (buffet, breakfast, daytime and late night snacks)
- 24-hour all inclusive
- Dinner can be a la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
- Daily activities
- Nightly entertainment
- Beach volleyball
- 308 rooms
- 1 buffet restaurants and 3 a la carte featuring: International, Italian and Pan-Asian cuisine
- 1 cafe
- 7 bars
- 4 pools including kid's pool and Swim-up bar
- Pirate's Paradise Water park
- Spa (fee)
- Fitness Centre
- Motorized water-sports (fee)
- Scuba diving (fee)
- Concierge service
- Wireless internet access (Lobby)
- Currency exchange
- Gift Shop
- 1 king or 2 double beds
- Balcony or patio
- Located in the Sunrise and Sunset Tower
- Air conditioning
- Cable TV
- Coffee/Tea maker
- Iron and ironing board
- Hair dryer
- Non smoking
- Occupancy: 3 adults ; 3 adults and 1 child (maximum occupancy of 4)
Resort Location Map
Sunscape Splash Montego BayMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Montego Freeport Peninsula, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.