Sunset Beach Resort, Spa and Waterpark

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion
The Sunset Beach Resort is a great option for anyone looking for good value in Jamaica. This resort is great for couples and families. Kids will love the water park complete with slides and waterfalls. The food is also good here, especially considering this resort is only rated 3.5 stars. A solid choice for a Montego Bay vacation.
Overview
Please note: Sunset Beach Resort and Oasis at Sunset in Montego Bay will be combined to create the Sunscape Cove Montego Bay, effective December 2015.
 
A Canadian favourite, the Sunset Beach Resort Spa has a terrific location minutes from the bustle and shopping of Montego Bay, featuring a pleasant open-air lobby which is a great gathering place. Located on its own white sand peninsula, this is the playful resort for everyone; families, singles and couples. The little extras like afternoon tea, cooking classes and kids club until 9pm daily, combined with the fabulous resort amenities, make it the perfect choice for your tropical vacation.

Location: On its own private peninsula, 15 minute drive from the airport, shopping and nightlife of Montego Bay.

tripadvisor Traveler Reviews
  • :
Amazing staffs ! Had fun!

My family and I had an amazing time at the Suncape Splash Montego Bay. The staffs were friendly, helpful and made us feel like family. Shelly-Ann Scott, ( hope I got her last name correct ) she works at the buffet, she went about and beyond with her service and friendly smile. Antonette Hood also works at the buffet is amazing service and a friendly smile. I also want to thank Paulett at the Front desk for her excellent customer service. Great staffs overall, great food, great service, great staffs. .....thanks to everyone!

  • Tee_smooth : Detroit, Michigan
Staff

The hotel overall was good. From check in to check out was good. The front desk staff was friendly and accommodating. Only problem I had was with the concierge not getting things right. It was my sister's birthday and I ordered a banner for the door which never came and the cake my sister ordered was extremely late, so we cancelled it. The waitress Sarfena in the buffet made up for the mix up and made sure my sister had an awesome birthday. Sarfena is amazing if you go try to sit in her section, she a joy. she remembers you and will make you day special. I cannot say enough about her and her professionalism. Except a long wait in the other restaurants. We really enjoyed our stay as it was not crowded and the staff was friendly.

  • Chaquese Y :
Horrible resort

We stayed at this resort on our first ever visit to Jamaica and I will never stay at this resort or recommend it to anyone! Firstly upon checking in to the resort we had to wait 3 hours until our room was ready. Then when we got to our room it had 1 king bed for 3 grown women, after complaining we were told we may have to stay in this room because they were almost at 100%. Eventually we were moved to a different room after asking to speak with the manager and asking for some of our money back. We were moved to another room in a completely different building from our other companions. Apparently we were supposed to be happy with the room because it was a “upgrade” do to the view, which wasn’t all that great. The food in the buffet was horrible. The only time we could eat any where else in the resort was at dinner time when the other restaurants opened. Then on top of that my Versace perfume was stolen from my room. The perfume meant a lot to me because my grandma gave it to me before she died. I made a report with the security and it magically appeared back in my purse. After this we were scared to leave anything in the room or let housekeeping in. So we left the do not disturb on the door at all times and took pictures of our things to make sure things were not tampered with. And the beds were sooo hard you felt like you didn’t get any sleep at all. I love the people of the country but this resorts sucks!!!!!

  • Msredchitown : Chicago, Illinois
Family Vacation

Had an great time although a few bumps along the way. The one issue I did have was with the limited choices of food in the Windows buffet every day the same thing for breakfast, as a person that doesn't eat pork they should have other options. But on the other hand dinner restaurant choices were amazing. This company just needs to add more staff to accommodate the volume of guest in the restaurants I also decide to wash my clothes in their laundry facilities but something was in the machine that stained my clothes with black spots. I was devastated because I thought my dress was ruined. But thanks to Ernestine the room manager insisted on fixing the problem although I was hesitant her staff did a fantastic job and corrected the problem. The staff personally delivered my clothing to my room. When I returned they sent a personal letter of apology a fruit plate and bottle of wine. So thank you Ernestine and Ms.Nicoline with UVC was absolutely amazing. Ms. Sonia our house keeper was the best this woman's husband was murder and came back to work the next day such a dedicated employee such be recognize for her commitment. The lazy river and water slides were great. This being said great place for family vacations. But if you're looking for luxury amenities stay at the Cove Thanks Sunscape Resort

  • Lidia M :
A Complete Scam

DO NOT STAY AT THIS RESORT. My wife and I were recently here for our honeymoon and were subject to MULTIPLE financial scams by the staff at this resort. This included staff breaking a boat in front of us and then charging our credit card without our permission for the boat that they broke. The scams also included a multitude of hidden fees upon check-out and several unauthorized charges on our credit card after we had left the resort. A week here is not worth the several weeks you will spend disputing charges and filing police reports after the fact. Save yourself the trouble and stay somewhere else!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • Beach grill for lunch
  • A la carte dinner 1 per stay, per restaurant
  • Snacks
  • Afternoon tea
  • Unlimited domestic drinks
  • House wine by the glass
  • Sunfish Sailing
  • Kayaking
  • Pedal boats
  • Snorkeling
  • Day & night tennis
  • Mini-golf
  • Volleyball
  • Fitness centre
  • Giant chess & checkers
  • Daily activities
  • Nightly entertainment
  • Theme nights
  • Weekly BBQ and beach parties
  • 430 rooms in two 10-storey towers and one 2-storey building
  • 1 buffet restaurant
  • 3 a la carte restaurants: Asian and Italian
  • BBQ Grill
  • Bars including Swim-up bar
  • Pub
  • Disco
  • Private beach w/clothing optional
  • 3 swimming pools
  • Pirates Paradise waterpark
  • Large jacuzzi
  • 4 lit tennis courts
  • Fitness centre
  • Gift shop
  • Spa treatments (fee)
  • Beauty salon (fee)
  • Electronic slot machines
  • Cyber centre (fee)
  • Internet access (fee)
  • Business facility (fee)
  • Car rental
  • Shuttle bus to Montego Bay (fee)
All Accommodations include:
  • 2 doubles or 1 king-size bed
  • Full bathroom
  • Telephone with voice mail
  • Air conditioning
  • Satellite TV
  • Hairdryer
  • In-room safe
  • Iron and ironing board
Resort View Rooms include:
  • Resort view with balcony
  • Max occupancy 4 adults or 2 adults and 3 children
Bay View Rooms include:
  • Bay view with balcony
  • Max occupancy 4 adults or 2 adults and 3 children
Ocean View Rooms include:
  • Ocean view with balcony
  • Max occupancy 4 adults or 2 adults and 3 children
Ocean Front Rooms include:
  • Ocean front location with balcony
  • Max occupancy 4 adults or 2 adults and 3 children
Ocean View Junior Suites include:
  • Ocean view with balcony
  • Located in the low-rise building
  • 1 king size bed (2 double beds not available)
  • Separate sitting area
  • Max occupancy 2 adults
1 Bedroom Suites include:
  • Ocean view with multiple balconies
  • 1 king size bed (2 double beds not available)
  • Separate living area with pull-out sofa
  • Max occupancy 4 adults or 2 adults and 3 children
Kids Deals - Special kids pricing applies to all children 3-12, when sharing with 2 full paying adults. Special is available year-round.

For the Kids - Kids 2-12 can enjoy the Kids' Club (fee). Water park and kiddie's pool available for kids also. Babysitting service (fee).

Wedding Packages - Are available. Please inquire for details.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Sunset Beach Resort, Spa and Waterpark
    Montego Bay,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sunscape Splash Montego Bay
Montego Freeport Peninsula, Montego Bay Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.