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Sunset Beach Resort, Spa and Waterpark

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Our Opinion
The Sunset Beach Resort is a great option for anyone looking for good value in Jamaica. This resort is great for couples and families. Kids will love the water park complete with slides and waterfalls. The food is also good here, especially considering this resort is only rated 3.5 stars. A solid choice for a Montego Bay vacation.
Please note: Sunset Beach Resort and Oasis at Sunset in Montego Bay will be combined to create the Sunscape Cove Montego Bay, effective December 2015.
A Canadian favourite, the Sunset Beach Resort Spa has a terrific location minutes from the bustle and shopping of Montego Bay, featuring a pleasant open-air lobby which is a great gathering place. Located on its own white sand peninsula, this is the playful resort for everyone; families, singles and couples. The little extras like afternoon tea, cooking classes and kids club until 9pm daily, combined with the fabulous resort amenities, make it the perfect choice for your tropical vacation.

Location: On its own private peninsula, 15 minute drive from the airport, shopping and nightlife of Montego Bay.

tripadvisor Traveler Reviews
  • gjsanderson : Melfort, Canada
oct 7 - 14, 2017

we arrived in jamaica mon on the seventh in the evening it was already dark - we got a king bed with partial ocean view which was very satisfactory - the wife had to haggle a bit cause they was tryin to give us two double beds and she said no no - we was on the ninth floor - beautiful view - the elevators were a bit tired but got the job done - the food was satisfactory - we didnt starve thats for sure - the kayaks and the wind sailing and glass bottom boat - big bad mabel - etc were all great - the coral and the fish were unbelievable - water so clear - you can see the bottom - overall - excellent - cant complain - red stripe always available - and the slush drinks were good too -

  • Brandi0086 : Cambridge, Canada
Not what we expected for what we paid but a good vacation nonetheless .....

Sunscape splash Montego Bay October 8-15/17Let me start out by saying this was not the vacation we expected for the price we paid. Nine of us, all family, ranging in age from 5-76, booked this vacation with Sunwing, supposedly a 4* resort. I don’t usually write reviews but the check in escapade and the ‘stay at one, play at two’ prompted me to do so. First the check in-beware ...they will try to upgrade you for a fee. We were told we booked standard rooms; this is true but we were not expecting the rooms overlooking the lobby that looked more like storage rooms! They told us they would upgrade us to ocean view for a price which started at $80 US per night /person going down to $10 US per night /person. After an hour of frustration and refusing to pay anything more than we had already paid, the upgrade was then free. ...but we were told not to tell anyone on the resort. After speaking to another couple at the resort, we learned that they too had been delayed about an hour at check in, and they received an upgrade too, but for a fee! The standard rooms they are talking about can be seen from the front desk, just look up to your left. A member of our party looked up, saw these rooms and said I hope that’s not the rooms we get and so I asked, half joking, and was told yes those are the standard room we booked. So I’m not sure if it’s a scam to see if you will pay more to upgrade but don’t i...t’s not worth it.Second fiasco -When you stay at Sunscape Splash , you have the ‘run’ of two resorts, the other being the Cove. This is a fact, written in the Sunwing vacations book, confirmed by the person we booked with at Flight Centre and on , however, at the resort we were told it was the other way around and that if we wanted to eat at the Cove’s restaurant we would have to pay $25US for a reservation?! I checked the website, took a screenshot and went to the Sunwing rep who told me she had been there three years and it had always been the other way around but she but she would have to have it ‘translated’ by someone at the desk and speak to a manager. She thought it was just sharing the water park. Translate what? It was clearly stated in black and white, full access, no mention of exclusions. After more frustration and a waste of an hour and a half, they agreed to give us the ‘black key’ enabling access to the Cove as well. The ‘black key’ is actually the same room card just black on the back instead of white. This is how they differentiate guests from Sunscape and the Cove, as there are no wrist bands at either resort.That said, the rooms were clean, as were the bathrooms throughout the resort. No complaints about the beaches ( just be on the lookout for jelly fish). Calm, shallow waters, and sandy beaches ideal for young children. Weather was great, hot and sunny! Take lots of sunscreen!An FYI for beach towels. There are two locations to get your beach towels. You sign out towels, literally, no towel cards here. Use either but it’s easier to pick up and return to the same place. Records are all kept on writing pads and the two locations don’t seem to communicate with each other. If you pick up two towels from one location and take it back to the other, the first location still has a record showing you owe them two towels.Food-the first couple of days the food at the buffet for lunch and supper wasn’t good at all, seemed dried out like it had been sitting. (The reason we wanted to try the Cove). After the first couple of days things improved. However, the breakfast buffet was always tasty and hot with a good selection. Don’t miss out on the jerk chicken at the end of the beach by the Cove! The restaurant at the Cove is good, as is the Seaside Grill (Sunscape).Overall the staff was friendly and helpful (although front desk staff not so much). Shout outs to -Oraldo, super friendly, awesome singer! Jason the fire dancer, awesome performance and very informative. Stephen the ‘aqua server’, super long jumper, funny and entertaining; look for him along the beach by the Cove, wearing long dress pants, shirt and tie and walking in the ocean to deliver drinks! And last but not least, Oliver our tour guide with Island Vibes Adventure Tours. Oliver is very friendly and knowledgeable. We felt safe and comfortable with him as our guide. Be sure to ask for him, or just look for him outside the entrance to the lobby (he works for the hotel). Free wifi throughout the resort is a bonus, as is the no reservations policy for the restaurants, as well as proximity to the airport. The area is very picturesque. I witnessed the pool water being tested a number of times per day. All four pools were clean. However, the water park needs some updating, it’s a bit run down and the stairway to the slides was not very clean. There was a bucket of cigarette butts on one of the landings, cigarette butts on the steps as well as crushed beer cans. This is a children’s play area, (as well as adults) and should be clean and safe.The elevator is in desperate need of an overhaul! One can never be sure if you will make it to your floor! The alternative isn’t that appealing either; the stairs are narrow, cement without nosing to help prevent falls and a little bit scary to use on your own at night. These stairs are more like service stairs for the employees rather than guests.Overall, we enjoyed our vacation, but I wouldn’t return to this resort. Although the resort has some positive qualities, mentioned above, and some great staff, the upgrading’ and ‘stay at 1, play at 2’ escapades really didn’t sit well with me. We have always booked with Sunwing and the reps have always rectified any issues right away, so I’m not sure what happened this time?? Karen KrulickCambridge, Ontario, Canada Cc Sunscape Splash Resort, Sunwing, Flight Centre

  • deidra2021 : Montego Bay, Jamaica
Great Resort with Excellent Service

Pool delivery service was awesome..Thanks to Stephen Brown from the bar. The best attendant ever!!! Also Daniel from housekeeping, excellent customer service. Rooms were spotless and everywhere was just clean and fresh. Enjoyed every second spent at this resort.

  • Carolay M :
Great Stay!

Hotel is very clean, food was delicious. Everyone is super friendly especially Tishane from the entertainment team and StacyAnn from housekeeping. My only tiny complaint is that the beds are a little too hard. But besides that everything was awesome.

  • Lungi05 : Johannesburg, South Africa
Family resort with great facilities

This resort is priced right and has good value for money. The amenities are well maintained and enjoyable. I loved the cocktails and the ‘private beach’. Snorkeling can be done right at the hotel. The hotel is a family resort so expect lots of children. Request a higher floor that doesn’t overlook the pool for some privacy.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Beach grill for lunch
  • A la carte dinner 1 per stay, per restaurant
  • Snacks
  • Afternoon tea
  • Unlimited domestic drinks
  • House wine by the glass
  • Sunfish Sailing
  • Kayaking
  • Pedal boats
  • Snorkeling
  • Day & night tennis
  • Mini-golf
  • Volleyball
  • Fitness centre
  • Giant chess & checkers
  • Daily activities
  • Nightly entertainment
  • Theme nights
  • Weekly BBQ and beach parties
  • 430 rooms in two 10-storey towers and one 2-storey building
  • 1 buffet restaurant
  • 3 a la carte restaurants: Asian and Italian
  • BBQ Grill
  • Bars including Swim-up bar
  • Pub
  • Disco
  • Private beach w/clothing optional
  • 3 swimming pools
  • Pirates Paradise waterpark
  • Large jacuzzi
  • 4 lit tennis courts
  • Fitness centre
  • Gift shop
  • Spa treatments (fee)
  • Beauty salon (fee)
  • Electronic slot machines
  • Cyber centre (fee)
  • Internet access (fee)
  • Business facility (fee)
  • Car rental
  • Shuttle bus to Montego Bay (fee)
All Accommodations include:
  • 2 doubles or 1 king-size bed
  • Full bathroom
  • Telephone with voice mail
  • Air conditioning
  • Satellite TV
  • Hairdryer
  • In-room safe
  • Iron and ironing board
Resort View Rooms include:
  • Resort view with balcony
  • Max occupancy 4 adults or 2 adults and 3 children
Bay View Rooms include:
  • Bay view with balcony
  • Max occupancy 4 adults or 2 adults and 3 children
Ocean View Rooms include:
  • Ocean view with balcony
  • Max occupancy 4 adults or 2 adults and 3 children
Ocean Front Rooms include:
  • Ocean front location with balcony
  • Max occupancy 4 adults or 2 adults and 3 children
Ocean View Junior Suites include:
  • Ocean view with balcony
  • Located in the low-rise building
  • 1 king size bed (2 double beds not available)
  • Separate sitting area
  • Max occupancy 2 adults
1 Bedroom Suites include:
  • Ocean view with multiple balconies
  • 1 king size bed (2 double beds not available)
  • Separate living area with pull-out sofa
  • Max occupancy 4 adults or 2 adults and 3 children
Kids Deals - Special kids pricing applies to all children 3-12, when sharing with 2 full paying adults. Special is available year-round.

For the Kids - Kids 2-12 can enjoy the Kids' Club (fee). Water park and kiddie's pool available for kids also. Babysitting service (fee).

Wedding Packages - Are available. Please inquire for details.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Sunset Beach Resort, Spa and Waterpark
    Montego Bay,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sunscape Splash Montego Bay
Montego Freeport Peninsula, Montego Bay Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.