The Oasis at Sunset

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Please note: Sunset Beach Resort and Oasis at Sunset in Montego Bay will be combined to create the Sunscape Cove Montego Bay, effective December 2015.

This intimate resort, contained within the Beach Section of the Sunset Beach Resort, Spa & Waterpark, features 124 rooms, 3 a la carte restaurants, and a private beach with an Au Naturel area. The Oasis at Sunset also offers access to all services and facilities at the Sunset Beach Resort. 
Location: Beachfront; Approximately 9 km from the Montego Bay airport

tripadvisor Traveler Reviews
  • Jennifer S :
Great trip for the right price.

We spent 6 days at this hotel last week. Entertainment staff was great, food was good and plenty of it, rooms were clean and shower was great (which is often not the case for my 6'3 husband. We knew the hotel next door would probably be a little nicer as it was a little more expensive but we chose to stay here. We had a great time! Yes, some tiles were broken or chipped and the facility is getting a current facelift but it wasn't distracting. We actually enjoyed watching the painters to see how much they accomplished everyday. They were not in the way at all. If you are expecting a highest end property, it is not but it is very, very nice.I would say the "kids club" was very small and not recommended compared to other all inclusive's we have stayed at. We did have a little trouble getting soda in the room the last 2 days we were there but they have it at all the bars and restaurants so it isn't a problem.We had an ocean view room and it was very large. But we didn't spend much time in the room. The two pools are nice as one is a little more "party" and the other is a little more relaxing. After reading the complaints about the planes, we were curious. So on average, 6-10 planes fly over in the middle of the afternoon. That is all for the whole day. So 6-10 minutes, you will have the noise of a plane. Again, we were in paradise so we didn't care.Beach is large and long so again, you can be close to the beach bar or off on your own in peace and quiet.We have been to Dominican and Mexico a few times. In comparison to those visits, the salespersons on the beach were not a problem and a lot less in the number of them.I am giving it a 4 star only because I wasn't expecting a 5 star. Again, it's not the Ritz but it is very nice.

  • Jim A : Doncaster, United Kingdom
Wedding at: Hotel Riu Montego Bay

September 28th 2016, saw us set off for a fantastic holiday in Jamaica. During this holiday, we would see my wife's son and his fiancee get married. In addition my wife and I would celebrate our 31st anniversary and we would also celebrate my wife's birthday.We flew from Manchester to Montego Bay on a Thomson's Dreamliner (Over 9 hours!)The airport transfer to Hotel Riu was less than ten minutes. On arrival we were met with a glass of champagne and asked if we were here for a special occasion. I told them we were here for my step-son's wedding. They immediately sought my step-son and his fiancee and gave them a room upgrade on the house! Whilst there we also received a gift (Bottle of rum) for our anniversary and a lovely cake for my wife's birthday.Throughout our stay the staff went out of their way to ensure our every need was catered for. The food was brilliant with an unbelievable choice from four different restaurants. I couldn't believe I was able to eat lobster several times per week! Although we took advantage of many tours, you don't have to actually leave the hotel site as there is plenty to do and see right there at the hotel.This is an 'All Inclusive' hotel and when the main bars and restaurants are closed, the Sports bar is open 24 hours for drinks and snacks every day.The pool area is large and safe with lots of activities and more then enough sun loungers to go around. You can also access the pool bar from within the pool.My favorite activity was being able to swim in the sea 2 or 3 times per day.Showtime every evening ended each day with a different show every night of the week. A little too much 'Reggae' music for my liking - but hey- this IS Jamaica. Highly recommended relaxing holiday. P.S. If you are getting married at this hotel, don't accept a room upgrade from your travel agent (They don't tell you this!), you will be given a room upgrade FREE at the hotel if you tell them on arrival that you are getting married.

  • Lauren C :
Just got back...

We just returned from a stay at Riu Montego Bay. It was great to get away - weather was good. This hotel wasn't exactly what we were hoping for but I'm sure it's great for some. A few notes from our trip...Pros:- close to MBJ airport - Nice pool area - great for people who prefer pool to ocean - great spa (highly recommend asking for Tia)- The entertainment team does good shows (esp Reggae Night) and Trudy and Fun-Fun were awesome -catamaran cruise was fun- worth the $60pp- Rum punch was good ;)Cons:-beds are hard (like sleeping on a table) and they gave us two double beds pushed together so one of us ended up sleeping half in the crack between beds every night - small beach, hard sand, slimy ocean floor w lots of seaweed (not ideal for those who like to walk the beach)- food options are minimal - same food in all restaurants for lunch & dinner every day - 99% of meals are buffet (this got old for us) - buffets never change-Smelly - all of the bars smelled sour and dirty, hallways often smelled like sour mildew and sewage -Staff is efficient but most not at all friendly - some we're downright surly and we tend to be very courteous and friendly guests who enjoy chatting with staff when we travel (we love Jamaica for the sunny disposition of the people there)- no drink service on beach All in all, if you're looking for a quick, cheap getaway this place is fine - just wasn't our fave. We've stayed at Sandals Montego Bay, Couples Negril, Couples Swept Away and now Riu - def prefer the Sandals best so far.

  • Laura O : Chester, United Kingdom
Fabulous destination, lack lustre accomodations

We travelled to Riu Montego Bay on 8th October 2016 staying for one week, this holiday was booked through Thompson as a Platinum holiday.This was in no shape a platinum experience.On check in we were assigned a room in block 3, dutifully we went down to the room and in to the room to be presented with a distinct stench of damp, the room overlooked what could only be described as a stagnant pond/compost heap of rotting branches and stagnant water. Given the mosquito issue, and the disgusting smell I went straight back to reception to ask for a new room. We were then provided with a room in block 1, which along with other buildings during the course of the week were being repainted. This room was better not great but serviceable. Until it came to use the terrace which we were unable to use for the duration of our stay due to the repainting work. Not what we had paid for.The resort is in need of a full refurb. However the management have taken it upon themselves to do this whilst the resort is open, repainting both the main resort building block 1 and building a gym next to the spa. None of which we were advised about prior to booking, before we arrived or at check in. When this was raised I was advised that they didn't consider this major work therefore this is why they didn't let the guests know! If this had been the only issue it could maybe have been forgiven, but no things got progressively worse. On waking on our first morning I went to the fridge to get water but low and behold the new room hadn't been stocked correctly and the mini fridge was devoid of any items, queue another call to the front desk. Were items brought straight away no, this was left until the room was made up at a later point in the day. Baring in mind this was Sunday and the helpful sign in the room advised the room bar would be restocked every second day, by Wednesday evening the bar still hasn't been restocked. I hasten to add we were only wanting the soft drinks refilled as we hadn't touched the alcohol, I had reached the end of my rope and another trip to the front desk was made. I spoke to a supervisor who produced a handy sign in sheet declaring that our room had been restocked and listen the number of items including alcoholic beverages added. I explained that in no uncertain terms that those items had not been provided and who had confirmed this check sheet? Apparently no one and we weren't the only room to make this complaint. I was then handed to bottles of water and assured that a restock would be completed the next morning. The following evening you can imagine my lack of surprise when the restock hadn't taken place and another call had to be made to the front desk. Eventually about an hour later a chap arrived to complete the task. We then had to make three calls to get laundry picked up. The house keeping team needs some work!Restaurant wise the main buffet Rose Hall was lovely. This was the only place we ate as the other three a la carte options were a guessing game as to when they would be open. The night we attempted to go to the steak restaurant at approx 7:15 a sign was up saying use other entrance only to find the other entrance barred with chairs! The staff in Rose Hall were helpful and attentive and very polite. The pool bar staff the same.The exodus and lobby bar staff weren't interested in serving you unless you were tipping every round, and if you weren't you were overlooked for a customer that was. My mum used the spa and said the girls in their were very helpful and her treatment was excellent.The staff in certain areas seemed to be the only redeeming feature of this place.I will happily return to Jamaica but not to the Riu Montego Bay and possibly not to another Riu hotel.

  • DeeJay_9413 : Wilmslow, United Kingdom
Not a Five Star Hotel

This hotel is advertised as 5 star – this is something that it is certainly not. The rooms are adequate, nothing special and not 5 star standard. The complimentary toiletries consists of a bar of soap and a general purpose shampoo / shower gel all in one combo attached to the wall of the shower, which is pokey, poorly lit and with little water pressure. There are no tea and coffee making facilities in the room, nor is there any room service available. On arrival, the mini bar (free) had not been re-stocked, so there was no drinking water in the room and it took some time, to get someone to come along and place the required items in the fridge.I ate in the buffet restaurant – tepid food left out for long periods. It was more reminiscent of a café rather than a restaurant affiliated to a 5* hotel. I also tried the steak restaurant, which had little choice, the steak was decidedly average, and there was no choice of vegetables and sauces. The Italian fared little better – the Risotto consisted of a homogenous lump of congealed starch surrounded by over cooked mussels.Free internet is provided in the public rooms, I decided to purchase the internet to use in my room. Poor signal and unreliable. The only plus side – the staff were all pleasant and helpful.Overall, a decidedly poor experience, had it been advertised for what it was – a budget hotel with amenities, fine, but don’t expect 5* standards.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Daily a la carte breakfast and lunch
  • Unlimited a la carte dinners (reservations required)
  • Unlimited domestic and select international drinks (house wine included)
  • Premium brand drinks (11 am - 11 pm)
  • Mini-bar restocked daily (water, juice and beer)
  • Welcome cocktail
  • Beach towels in room
  • Concierge service
  • Turn-down service
  • Daily sports and activities program
  • Nightly entertainment
  • Access to all services and facilities at the Sunset Beach Resort, Spa & Waterpark
  • 124 Rooms
  • Restaurants including 3 a la carte (Asian, Caribbean & Italian)
  • Snack bars
  • Pool
  • Whirlpool
  • Water slides
  • Bars
  • Gym
  • WiFi (lobby)
  • Room service (7 am to midnight) (fee)
  • 24-hour medical services (fee)
Club Room:
  • 1 king-size or 2 double beds
  • Full bathroom
  • WiFi
  • air-conditioning
  • hairdryer
  • flat screen TV
  • coffee-maker
  • in-room safe
  • iron
  • balcony or terrace
  • maximum occupancy 3 adults and 1 child (or 2 adults and 3 children)
Club Family Room: same as above, some with bunk beds and located close to Pirate's Paradise Water Park.
For the Kids - Kids' Club (ages 2 to 12) at Sunset Beach Waterpark Babysitting (subject to availability, $).
Wedding & Honeymoon - Free wedding and honeymoon packages available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • The Oasis at Sunset
    Montego Bay,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Montego Bay
Mahoe Bay, Ironshore, Montego Bay Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.