The Oasis at Sunset
- What's Included
- All Inclusive Features
My November travels led me to the RIU in Montego Bay. I must say my experience was truly amazing. The RIU staff was warm and welcoming, the grounds were well maintained and everyone I encountered was polite and friendly. Having stayed at various hotels in Montego Bay, I must say the RIU experience was most genuine, the food was freshly prepared and the variety impressive. I also enjoyed the proximity to local shops and grocery stores. The following personnel made my stay a memorable experience:ShanekHarveyCCJeneka Mrs. EnglishGawan AndrewAmoyAnesia Tashalee SunshineRaymondO'brian.Respectfully,Dr. Morris
This was our 5th trip to Riu Montego Bay, and as I've reviewed before, what a fantastic place this is.We got through passport control and collected our cases really quickly. With no problems. The hotel is only 10 mins away from the airport, which is brilliant after a 9 hour flight. Check in at the hotel was really fast. The staff behind the desk really friendly and happy to help. Also couldn't believe it was our 5 th visit. As we already knew the layout of the grounds, we knew where our room was. There was painting going on round the hotel. But it didn't bother us. The room was kept really clean by the maids who came every day. Even if we got back to the room early, they still came in and did the basics. The food at all the meal times were as usual very good. With a great lot of choices. Nothing was too much trouble for the chefs. They also put on some lovely displays, especially at Halloween. The jerk shack on the beach was still very good. Had quite a lot of chicken from there. The Thomson rep was a bit off hand this year. Also for the first time, did not receive our free gift from Thomsons. The entertainment staff did a very good job with the shows again. Well done to those. It was a bit sad to see Winston go to the new Riu Reggae. We hope he enjoys the new place. Maybe we will see him again one day. The grounds are very well maintained, and kept very clean. We really enjoyed our stay here once again, and hope to return again next year. Hope you all at Riu and Riu Montego Bay have a very Merry Christmas and a Happy New Year.
booked this hotel somewhat last minute, for a low price. The hotel is very conveniently located to the airport - take a taxi there for ~$20 rather than the transfer buses that stop at multiple hotels and wait to leave the airport once they are full. Taxi cab will get you there faster and cheaper.Check-in was fast and easy. I was surprised that we were given an actual metal key and not a keycard. So I wasn't surprised when we got to the room and noticed that it could use some updating and minor repairs. The decor was old, there were lampshades missing off some fixtures; the beds are not the most comfortable. housekeeping staff was very good - attended the room each day, gave us fresh towels, etc. Mini bar was also refreshed daily, although we were expecting that to only happen every other day. Nice surprise.But the food and grounds made up for it. great quality of food, and the resort property was pretty. The pool showed some wear and tear (cracks in the concrete, missing tiles, etc). The beach was nice, some seaweed in the water but not enough to dissuade you from going in. Plenty of chairs available on both the beach and pool deck at all times.the view from the beach is now impeded by the construction of a new sandals resort int he middle of the bay. we could hear construction noise while on the beach; but this would not prevent me from coming back.Jerk chicken shack on the beach was delicious, and a must. nightly entertainment was fun. If paying more than I did, I would give it three stars, But the low price bumped it up. I would definitely go back and recommend it to others.
Great staff, great food, great drinks, amazing beach! Loved my whole trip! Rooms were typical Riu rooms, no complaints I didn't spend much time in my room anyways, but they need to refill the liquor dispensar more often we were out of vodka after 4 days and didn't get refilled.
Our flight out of Montego Bay was cancelled on 11/29/16. As a result of the cancellation, our airline put us in the Riu for the night. Upon arrival at the Riu, we were impressed at how organized and prepared they were for a plane full of people coming. They had tables set up and a system in place that was speedy. Once being checked in, we were just kind of sent on our way, not really told where our room was or anything. This was frustrating as you can imagine since we spent the previous 3 hours sitting on a plane not moving but we stopped several people on our way to find our room. Our first clue that we were in an outdated resort was when we were handed a key to open the door, not a key card. Our second clue that we were in an outdated resort was when we opened the door and went into the room. The room was very outdated and the bed was two separate beds pushed together which made sleeping next to one another very difficult. The bathroom was not as big as the previous resort we stayed at and the shower was much darker than the rest of the room. The rooms did have their own liquor bottles which was nice. We also were on a bottom floor and had a spacious patio. We went back to the front desk after dropping our stuff off to find out where everything was. Someone showed us a map and better explained which would have been helpful when we were checking in but thats besides the point. Food: the buffet was huge and it was Mexican night when we were there. My only complaint was that there was not a lot of non-mexican choices. The mexican food we did have was good though. Breakfast the next morning was also a good variety and tasty. We especially enjoyed the smoothie bar!Drinks: We only had a few but they were good.Beach; The beach area was much smaller than the beach area at the resort we previously stayed at. It seemed more "bay" like than beach like. I definitely preferred the beach at our original resort. Entertainment: The night we stayed there was no show, just a beach party. Not many people were partying but the staff was trying. They served a delicious rum punch. Staff: My only real complaint about the staff is that they weren't very helpful once we were checked in. No one showed us our room or even gave directions. We were sort of left to find it on our own. We were also told to come back at 9pm for an update on flights. They had none at that time, told us to come back at 930. Again, no updates, told to come back at 10. Again, no updates, told to come back at 1030. While I understand this was not the hotel's fault, the staff were visibly getting annoyed with being asked by a lobby full of people what was going on. We were finally told to call down at 7am the next morning. When we did call down, no one answered the phone. We then learned they don't answer the phone at the front desk until 8am. At 8am, they still did not know what flights we were going to be on or when we were getting picked up and the only solution they had for us was to wait in line to use the one phone they had for us to call the airline from. Again, I understand that the airline issues were not their fault, but a little more tolerance and organization (and an additional phone) would have been helpful for the stressed passengers.Overall my stay was not long enough to say whether or not I would return.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily a la carte breakfast and lunch
- Unlimited a la carte dinners (reservations required)
- Unlimited domestic and select international drinks (house wine included)
- Premium brand drinks (11 am - 11 pm)
- Mini-bar restocked daily (water, juice and beer)
- Welcome cocktail
- Beach towels in room
- Concierge service
- Turn-down service
- Daily sports and activities program
- Nightly entertainment
- Access to all services and facilities at the Sunset Beach Resort, Spa & Waterpark
- 124 Rooms
- Restaurants including 3 a la carte (Asian, Caribbean & Italian)
- Snack bars
- Water slides
- WiFi (lobby)
- Room service (7 am to midnight) (fee)
- 24-hour medical services (fee)
- 1 king-size or 2 double beds
- Full bathroom
- flat screen TV
- in-room safe
- balcony or terrace
- maximum occupancy 3 adults and 1 child (or 2 adults and 3 children)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
The Oasis at SunsetMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Mahoe Bay, Ironshore, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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