Beaches Negril

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Overview

Located on the shores of the beach that everyone loves, this low-rise resort spreads out over a lushly wooded 20-acre site. Beaches Negril is an ultra all-inclusive adventurous paradise for everyone: couples, singles and families.

Location: On Negril's famous 7-mile beach, a 10 minute drive to Negril and 90 minutes from Montego Bay and the airport.


tripadvisor Traveler Reviews
  • Christopher E :
We wanted it to be great, but...

Quick Summary: average to poor service (seemingly suffers even worse with high capacity), terrible mattresses, average facilities, average food, overall not worth the expense of this place. We likely would not return. Highlights: kids club, beach, a few stand-out staff membersThis was one of the most expensive stays we have ever paid for an All-Inclusive Resort. We travel often, and our stays range between upscale all-inclusive to luxury condos and VRBOs. This resort is supposed to be 5 stars, everything included. I was expecting a 5 star resort. It wasn't.One caveat: Maybe the full capacity over the Thanksgiving Holiday was too much for them. They really seemed to struggle. Inadequate staffing maybe part of it? Not sure. You couldn't get help at the restaurants, and you certainly couldn't find a towel after 10am if your life depended on it. The beach beds and chairs all seemed to be either reserved (and they didn’t give instructions on how to get that special service) or reserved by the towel game by 8am. There was no restocking of towels being done. We didn't see towels again until everyone left on the Saturday after Thanksgiving.I am going to organize this review based on the various parts of the resort we had contact with: Front Desk, Rooms, Service, Concierge, WiFi, Pools/Beach, Food, Activities, Music, EntertainmentFront Desk:Check-in was miserable. We arrived on Monday of Thanksgiving week. The resort was already quite full, I understand. We had concierge level room reserved. Stepping back a minute, we actually had wanted a suite, and were told by the phone customer service to make the change when we got to the hotel. So we did and were informed that there were no suites, and if they did get one, it could be available only for a day or two in which case they would have to just move us back and forth. Ok... not worth it. We will just take our Honeymoon Beachfront Grande Luxe Concierge room that we booked. Well, at our 1:30p arrival, our room wasn't ready. We were taken to eat lunch and then told to return when finished. We returned at 2:30, already sweaty and hot in our street clothes. Still not ready, it will be 30 more minutes. We weren't offered a place to change, shower, or relax, just told "sorry.... room isn't ready." Ok, so we sit in the concierge lounge. In 30 more minutes, it's still not ready. Now this is getting crazy. At no time did they offer to get us to the spa to use the locker rooms or showers or anything. The kids are dying to get out there. I finally go back to the bell stand and right there at the front entry have to rifle through all our separate suit cases to find some swim suits. The kids and I change in the water closet in concierge, and leave my wife behind to wait for the room while I took the kids to the pool. Finally, around 4, we get our room!!! Wait for the next part though.Rooms:As stated above, we booked the Honeymoon Beachfront Grande Luxe Concierge room. We get to the room, 903 I think it was, and open the door - it's two twin (maybe full) sized beds at best! Are you serious? Who's Honeymoon would this be for? Back to the front desk we go... Inn is full. So we have to stay in this room and then get moved the next day. Second room was 427. Middle area, right where everyone has to walk to go to the kids pool, kids club, water activities center, and restaurants. So, as you might expect, this middle hallway corridor in the middle of the resort gets loud - kids, adults, music, doors, etc. It's a loud area. But this room was a King bed at least for the adults. For the kids - well, it was good enough I guess. They are two little girls, 6 and 9, so they don't take much space. For them, there was the couch... well, it's more of a day bed type of couch, and it has a pull out trundle. So they each got their "own beds" out of the deal. There's no room to walk around when you pull out the trundle though, so be careful - I gashed my shin on the trundle pretty badly. So, now ready for our first nights’ rest in our new room; my wife and I didn't sleep a wink.  The mattresses are terrible. Perhaps the worst I've ever slept on. I'd rather have had my sleeping bag and my hunting cot back home. This bag of broken down springs sucked the life out you to the point that we had to get massages and the masseur couldn't believe how knotted up we were. Worse than that. My wife literally had bruises on her sides from the mattress. So now, the third day, we finally have a concierge check in on us at the pool bar and we ask if they could bring a pad to put on it or something. She said she'd inquire with housekeeping. That night... nothing. Same terrible experience. On the 4th day, we had to once again go back to the front desk and inquire if we should have them move rooms yet again. This time they elected to just replace the mattress... which they did with a barely less broken down, but still terribly uncomfortable collection of springs. At this point, we just had to settle for it.Service:Being used to the type of service we have received at other high end All-inclusive resorts such as the Moon Palace in Cancun or the Occidental Grand Palace in Cozumel as a few other examples (none of which were as expensive as Beaches), the service at Beaches was terrible. The staff seem uninterested and unfriendly. In Mexico, for example, the staff act and seem truly honored to be able to provide you a service. Here we were never greeted with a warm welcome, never heard a "it's my pleasure." Honestly, we almost never heard a "you're welcome" after we seemingly spent additional efforts in saying thank you and please for everything trying to at least provoke a similar level of collegiality or politeness from the staff. There is a strong resort policy against tipping, and I'm not sure if this affects it, or perhaps it's just the Jamaican culture, or maybe the mix of the two, but the guests shouldn't feel like they are a trouble to the staff. There were exceptions to this however. Victoria at Soy was amazing. She was fast, responsive, and caring. Silion, the bar tender, should be the main show of this resort - charismatic and more talented than Tom Cruise in Cocktail with his juggling and balancing, Silion should be at the main pool bar with his own DJ all day long. He alone could put on a show worth seeing. Sacara was also a bar staff member who had just started the week before. She was amazing and very sweet, always making sure we were well cared for. Anthony at the Venetian restaurant was another star - very thorough and professional. The other service personnel included the lifeguards, who at the pools seemed to whistle happily and often trying to enforce their own seemingly made up rules and at the beach, seemed ok if they weren't distracted in talking to all the other staff who would huddle in the shade with them. The security guards could often be in that group as well, though we felt they were very good - a contracted company however. Housekeeping seemed pretty good.Concierge Service:I really have no idea what they did. Seems like the same stuff that the front desk should do at most places. They made our dinner reservations for us I guess. WiFi:They send you all these emails leading up to your stay. Several of them espouse their wonderful wifi. The wifi was terrible and slow. It barely worked, even when we paid for the premium service. If it was during the day when everyone else was on, it barely functioned. 4am-7am was about the only time we could get it to work. Pools/Beach:There are several options for the kids and adults to keep entertained, from the pirate ship area, lazy river, water slides, main pool...one warning, however - we found them to be a bit chilly. Definitely didn't seem to be heated. The ocean seemed warmer, especially later in the afternoons just before sunset, our family would move to the beach to play just because the water was warmer.  The beach area was wonderful with soft beautiful sand, which was clean, no seaweed and not many waves. Very safe place for the kiddos to play. Depending on how busy it is at the resort (as mentioned above, it was insanely busy during the first part of our stay, but much better after everyone left on that Saturday) and we had no problem finding a chair on the beach or somewhere near the pool toward the end of our stay.Spa:We never used it. Expensive. For a massage - have the ladies who wander the beach offering to take you down just off property and get a lovely beachside massage. Yes their shanty looks scary, but its legit. We paid $40/person + tip for an hour...and we both were happy with them.Food:Kimonos - Hibatchi. Reservations. It's good. Level of fun dictated by the chef. Some better than others.Venetian- it's a nice change for an upscale atmosphere. Food is ok.Soy - Victoria is great. The rolls are ok. I wish the temperature of the fish was just a bit more chilled, we ate here 3x.Buffet - for us was a place for breakfastStew Fish - best place for breakfast if a you get there early, they have great Eggs Benedict. Also ok for dinner. Expect to get a few bug bites eating here at this beachside open air restaurant.Paris Cafe - best place for coffee, good ice cream, and you should try the Nutella, banana and Baileys crepe.Kids Club:This seems to be the main reason to come to this resort. You can drop your kids off and enjoy your day doing other activities if you wish. Our girls often begged to go there instead of hang out with us, even for dinner!  The staff are pretty good. Some better than others. Kadia was great.Activities:Diving:Well, the other great thing about this place is at all the activities including SCUBA and water sports are included. We are big time divers, and we're very excited to come to a resort where we could actually bring our kids, take them to the kids club and dive a bit in the morning. What a mistake. We called in advance to see if we needed to make reservations to dive - "no" they said, you just show up and tell them you want to dive. Well, again, their ability to deal with the capacity during thanksgiving week showed here as we checked in with the aqua center upon finally getting our room on the first day.  The woman who happened to be working at that time told us that there were no spaces left to dive for the next day. After standing there sweeping the porch while she told us this, almost too busy to look at us, we inquired as to how we would be able to dive on this trip. She said you can sign up for two days from now, and then kinda of just looked at us like we were bothering her. "Ok, ma'am, can we please sign up then?" So we get on the cattle boat on Wednesday (having arrived on Monday). This big boat is totally full. There are ton of beginner divers. The DMs and captain don't greet us. They don't know our names. They don't know our experience and they certainly offered no service or help or guidance on what to do. Experienced enough, we just took care of ourselves and did the one tank dive (that's all they offer on Weds unless you go back out again for an 11am dive). The dive was 60ft for 30 mins (we still had 1800psi). The reef was not in good condition, there were several abandoned fishing traps littered around the reef. We came back and never dove again the rest of the trip.Waterskiing:It's fun to get a tow behind a MasterCraft in 4 ft of calm Caribbean waters. But it is not well organized. Like everything else, it's first come first serve. And they have no body organizing who is up next. So, even if you show up at 9am, you have to wait until one of the staff is ready, and there may be a lineup of people (like diving, many first timers) and you could spend and hour or so waiting for your pull.Nonmotorized water sports:Yes, they have them. Kayaks and SUPs are easiest to get, but only for a short time. The wind sports are tough - they are pretty particular on when they will let people take them and under what wind conditions.Excursions:You should do some if you want to get a taste of the Jamaican culture.  Everyone insisted we HAD to go to Rick's Cafe. So we did one day for lunch while our girls were in kids camp.  The resort told us we had to pay $20 PER person for a taxi to get there.  Took us less than 10 minutes to get there. Once there, there are signs everywhere informing you that you can call and Rick's will pick you up FREE! And you pay an $8-$10 cab ride back. WHAT? Everyone else we talked to at the resort told us they did the same thing and were frustrated and felt ripped off as well. Wish we would have known: call your own cab.We did a few other excursions, which were fun and both adults and kids alike enjoyed it. Almost wonder if it's better, though, to hire a cab or personal driver to get you to the places you want to visit and pay the entry fee...could you save a little money that way?  They are well organized at the excursion desk, however.Music:They play good tunes at various times and various places. They have DJ academy, so you’d think there would be at least a main DJ at the main pool area each day. But it was rare. They'd do some planned activities and have someone yell about them a bit, but otherwise they'd leave a laptop plugged into a speaker by the main pool for hours on end, and seemed to have the same 5 songs on repeat at times.  I think they should invest in a coordinated all day DJ.Entertainment:Well, the Sesame Street shows dominate this domain for kids. The other shows are pretty ok. Fairly typical Caribbean resort shows. Leo is a great Karaoke artist. Abigail is a sweetheart. Adrian is pretty fun.

  • BILLANDRENE : SANTAROSA
How can it be better

My wife and I had the great pleasure of spending 10 days At Beaches Negril in early Nov. and it could not have been nicer. It began with a special check in with warm towels and an offer of Champagne. We found 8 restaurants, all with different menus. Do not miss Stewfish, on the beach, listening to the waves, seeing the moon, and served excellent food, including lobster. We had the pleasure of meeting the GM, Lucky, (yes that's his real name) and hotel manager Caroline. All we can say is WOW.

  • Andrea W :
A Good Family resort....some key staff make it great!!

This was my 1st Beaches/Sandals experience I am sure that it won't be my last. My first and lasting impression of this resort is it is a great place for families and kids. My party and I stayed there for a full week and as with any place I could say there was good and some not so good. Being there for a wedding, I experienced both the causal and the formal atmosphere this resort offers. The setting of this resort is simply BEAUTIFUL, Mother Nature graciously overcompensates for some of cosmetic touch ups this resort needs. The rooms are small, but very comfortably appointed. Our room was located right behind the BBQ Park ( which consists of two restaurants, a BBQ stand, pool side bar, Kids DJ Academy and the kids pool and water park) even located near those hot spots our room was quiet and peaceful, still felt tucked away in our own little world as soon as we entered the complex of rooms. There are plenty of activities for adults and children alike, we were ther for 7 days and I could have had an inclusive activity everyday if Ichoose to. The paid excursions and tours that are available are resonably priced as well. The resorts themed days are well planned and at times a little TOO family friendly. I think that was one of the downsides to this resort, if you are looking for more adult themed activities, especially after 10 or 11 it is a little hard pressed. The entertainment department does a great job of making it as lively as possible.Staying on the topic of staff; the staff I encountered where all professional but a few really stood out. From the beginning Hilroy very welcoming and was great at getting us through check in and settled into our room. The entertainment staff specifically DJ Jaro and Delano are both hilarious, fun and inviting; they both have a great knack for getting you to be involved in the activies without being without out being bothersome or invasive. The ladies in the spa, Keisha-Gay and Camille were sweet, accommodating and professional. My group was there at the resort for a wedding, I must say that the bartender for our wedding, Sillion was just amazing. He catered to our mixed party of heavy drinkers, non drinkers and kids with ease and professionalism and still managed to be appropriately entertaining. Most importantly for me ( the Maid of Honor) he also saved the toast. Somehow the waitstaff failed to fill our flutes before the toasts to the bride and groom. As the maid of honor, when it was time for toast I mentioned it, he was able to serve all but two of our tables to get our entire party champagne toasts ready before the waitstaff returned. His atttention to the kids in our party was very thoughtful as well. He made little mock "shots" of apple juice for the kids and made sure the had their sparkling fruit juices in flutes for the toast. He charmed his way right into my nephew's heart or at least stomach...for the rest of our stay ( 4 days mind you) my nephew would survey the bars to find where Sillion was working. Each time I saw him regardless of the number of people at the bar, he was quick and efficient, and when the volume of orders grew he would show off some pretty impressive bar tricks; bottle balancing and full shaker tosses and other bar flairs to keep the customers entertained while waiting to be served. He created a party atmosphere at every bar I saw him tending. Seeing him in a both a formal setting and casual ones; he is handsdown, one of the best bar staff members there, not to mention he makes the smoothest tasting cocktails on the resort. Had it not been for the staff there at Beaches, Negril would have probably given this resort a 3 star review, but the staff, especially the ones I have mentioned ensured that me and my family will be back again.

  • Gabrielle S : Itasca, Illinois
I wanted to love it..

This was my 3rd Sandals/Beaches experience and this resort was nice but my husband and I didn't fall in love with it. It was fun, lots for kids to do, GORGEOUS beach, but not very relaxing for us. The rooms are smaller at this resort and for whatever reason you can hear everything going on in the next room. Doors constantly slamming, kids rough housing, loud talking.. We didn't sleep good all week. We went the week of Thanksgiving break so I'd recommend coming here during low season if possible. The towel game is strong, people were reserving beach chairs as early as 6am so get out there early. Staff was nice, food was good but we wouldn't go back. I went home feeling unfulfilled but my Son loved it so that's all that matters. If you get motion sickness make sure you bring Dramamine for the commute. Don't get me wrong it's not a bad resort, it just didn't capture us. I would highly recommend Beaches Turks over Negril. I thought I would love the fact that Beaches Negril is smaller than Turks but that only made it seem more crowded and loud. Other people love this property but it just wasn't for us. Call me crazy..

  • Donald M. M :
Family Thanksgiving Get-Together

Ideal weather, abundant and excellent menu choices, extremely friendly staff, especially: Krystal the concierge; JoJo @ the beach bar; Carrina @ the swim-out bar; Desmar the cook @ the Bar-B-Que.The landscape is very tropical and well kept,the water sporting activities are sufficiently varied so that almost everyone can participate in one fashion or another. The rooms are sufficiently comfortable and clean. This is our second visit here and one of the very few vacation spots that I truly hated to leave. There were 18 in our group,with 6 of us returning to Beaches for the second time.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch, and dinner daily
  • Snacks
  • Local and international brands drinks
  • Sailing
  • Hobie cats
  • Sunfish sailing
  • Catamarans
  • Windsurfing
  • Kayaking
  • Pedal boats
  • Canoeing
  • Snorkeling
  • Waterskiing
  • Tennis
  • Shuffleboard
  • Soccer
  • Sauna
  • Aerobics, step aerobics & water aerobics
  • Daily activities
  • Nightly entertainment
  • Manager's cocktail party
  • 215 rooms in nine 3-storey buildings
  • 1 buffet restaurant
  • 4 a la carte restaurants: Tex-Mex, Italian, Oriental, International, and Caribbean
  • 6 bars including Swim-up bar
  • Disco
  • 2 outdoor pools
  • 2 tennis courts (2 lit) 
  • Sauna
  • Steamroom
  • Jacuzzi
  • Fitness facilities
  • Dive shop on-site
  • Scuba diving on-site (fee)
  • Spa (fee)
  • Laundry facilities (fee)
  • 18-hole golf course 20 min away

Deluxe Rooms include:

  • 1 king or 2 double beds
  • Full bathroom
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Coffee maker
  • In-room safe
  • Iron
  • Hairdryer
  • Terrace
  • Garden view
  • Max occ. up to 3 adults or 2 adults, 1 child

Premium Rooms include:

  • 2 double or 1 king-size bed
  • Full bathroom
  • Air conditioning
  • ceiling fan
  • Satellite TV
  • Hairdryer
  • Clock radio
  • Coffee maker
  • In-room safe
  • Amenity Kit
  • Some rooms are wheelchair accessible
  • Garden view
  • Max occ. up to 4 adults or 2 adults, 2 children

Luxury Oceanview Rooms include:

  • 1 king-size bed
  • Full bathroom
  • Air conditioning
  • Ceiling fan
  • Satellite TV
  • Hairdryer
  • Clock radio
  • Coffee maker
  • In-room safe
  • Amenity kit
  • Ocean view
  • Max occ. up to 3 adults or 2 adults, 1 child

Grande Luxe Beachfront Rooms include:

  • 1 king-size bed
  • 1 single sofabed
  • Full bathroom
  • Air conditioning
  • Ceiling fan
  • Satellite TV
  • Hairdryer
  • Clock radio
  • Coffee maker
  • In-room safe
  • Amenity kit
  • Some rooms are wheelchair accessible
  • Terrace
  • Max occ. up to 4 adults or 2 adults, 2 children

Beachfront Concierge Suites include:

  • 1 king-size bed
  • 1 double sofabed
  • Full bathroom
  • Air conditioning
  • ceiling fan
  • Satellite TV
  • Hairdryer
  • Clock radio
  • Mini-bar
  • CD player
  • Coffee maker
  • In-room safe
  • Balcony or terrace
  • Sitting area and bedroom in same area
  • Amenity kit
  • Concierge Service including VIP check in, special luggage handling, tour arrangements, a concierge dedicated to see that all requests are promptly answered
  • Max occ. up to 4 adults or 2 adults, 2 children

Additional room catagories and concierge services available.

Kids Deals - Kids pricing may be available, please inquire online or with a vacation specialist.

For the Kids - Kids 3-12 can enjoy supervised activities daily at the Kids Club, Baby Club for children 0-3 years, kids' menu, playground, games room with Xbox and kids' section of main pool. Babysitting services upon availability (fee).

Exchange Privileges - Guests staying at this hotel have access to the facilities and inclusions of Beaches Sandy Bay. Transportation between hotels included.

Honeymooners - Receive free set of Waterford crystal or Wedgewood china! 6 nights min. in any category above Premium & receive a 20-or 28-piece starter set of Wedgewood China or a 16-piece set of Waterford Marquis Crystal. Marriage certificate required. Call Sandals to redeem gift.

Wedding Packages - Free packages includes ceremony, marriage license, service of a minister, wedding coordinator, wedding cake, hors d'oeuvres, bottle of champagne and 1 photograph (5x7). Free Weddings valid for 7 night stays or longer, Picturesque ceremony location, Champagne and hors d'oeuvres reception for bride, groom and 2 guests, Honeymoon dinner for Bride and Groom, Just Married T-shirts and Continental Breakfast for Bride and Groom, all government and administrative fees. Please contact hotel directly by phone at 1-800-SANDALS.

Resort Location Map


  • Beaches Negril
    Negril,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Beaches Negril Resort & Spa
Norman Manley Blvd, Negril Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.