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Couples Negril

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Overview

At Couples Negril, style surrounds and infuses everything in sight. From the laid-back charm of the swim-up bar to the intoxicating allure of an in-suite Jacuzzi, there's just something about Couples Negril that says chic. Defined by imaginative, artistic features and possessing a beautiful balance of elegant and eclectic, Couples Negril encompasses 18 acres of luxury, personality and pleasure. And while our unique appointments set us apart from any other resort, our unwavering attention to your every desire has earned us recognition as the premier all-inclusive resort in the entire Caribbean.

Location: On the beach, 15 minutes from Negril, 60 minutes from the airport.


tripadvisor Traveler Reviews
  • Winterlobo : Edmonton, Canada
Couples Negril is our definition of RELAXATION

This was our 5th trip to this resort. We have on occasion tried other resorts but we keep coming back here. We arrived late, tired, and hungry. The shuttle ride was a comfortable but long 1.5 hour trip. We were greeted with a welcoming flute of sparkling wine and a smile . The front desk crew were professional, friendly, and focussed on getting us settled. We were in our room and unpacking in 15 minutes.There was ice cold beer in the fridge as well as Pepsi and juice. A bottle of Appleton's Rum was on the counter, and an ice bucket of fresh ice. We stayed for 14 nights so the following will be a summary of our experience. We have done the excursions, golfing, etc on previous trips. This trip was about relaxation and uninterrupted time as a couple. I will give our review as Pro’s and Con’s.The ROOM: Pros: Always cleaned well by housekeeping. An abundance of fresh towels. Fridge was always stocked with the basics. There was a request form (door hanger) for additional supplies like orange juice, clamato or extra beer if you wanted. I believe it needed to be on the door before 1am. The water was always hot with great pressure. The AC was quiet and effective. We only watched TV while getting ready to go out but there were a number of HBO channels and a number of sports channels. The bed was a King and we found it comfortable. Plenty of outlets for chargers etc. Plenty of hangers. No bugs! In the two weeks we stayed we never saw bugs anywhere in the room. On occasion we would find some on the balcony. There is a can of bug spray in the closet for defense. This may sound trivial but, the greatest ‘little perk’ that we enjoyed was the fact there was our ice bucket was replenished twice a day. Once by housekeeping during the day, and once in the evening by ‘turn down’ service which also supplied fresh towels. Cons: I wish there was a way to know when housekeeping was coming. Some days the room was cleaned by noon, some days not until after 3pm. We understand they are busy but it would be nice (say, a rainy day) to return to the room at a given time and know it was clean, or you had time for a quick shower before they arrive. The sink did not drain well but we took that in stride. The shower is an ‘open style shower, so water would splash onto the floor by the sink and toilet. Again, we took it in stride and laid down our used towels before our shower. The FOOD: Pros: We experienced all the restaurants equally:The Heliconia and fruit and veggie bar: we used this grill and bar daily for lunch. We could throw on a shirt and sandals and head to either for a quick meal. Burgers, jerk chicken, jerk burger (my favourite), fries, pizza, hot dogs and BLT’s. There ice a soft ice cream maker that I used after each lunch. Cones are provided in a container next to the machine. The veggie bar was fantastic and worth a stop. I always had the Tuna Nicoise wrap with veggies and dip. We also had dinner a few times at the Heliconia as well. The Cassava Terrace: You must wait to be seated for this dining experience. It is the largest, as far as capacity goes, of the restaurants. We never waited longer than 1 minute (seriously!) to be seated. This was our daily breakfast stop and the occasional dinner. The waiter/waitress/servers were always attentive without being overbearing. They are friendly, charming and happy to engage in conversation. There is a dance floor in front of the stage to work off the dessert. For breakfast we would be seated and asked if we would like coffee (The Jamaican coffee is fantastic.) We would then head to the buffet for breakfast. The options are wide, from scrambled eggs to local cuisine. Fresh fruit, cereal, 2 chefs on hand to make you an omelet. Numerous fruit juices. There are bottles of sparkling wine on ice. Our morning ritual was a Mimosa with breakfast. We never had lunch here but the dinners are great. Breakfast opens I believe at 7:30am. Worth a note; there was a guitarist and violinist that played for breakfast and dinner on occasion. Fantastic!There are a few cats that roam around the grounds and this restaurant. I know it upsets a few people seeing this. We remember not that many years ago when there were no cats. The birds! I used to keep an eye out on where I was seated. The birds would roost above us and drop an occasional surprise, or if we ate along the edges of the restaurant and you left your table, birds would swoop in and grab a snack from your plate. 1 – 3 birds would constantly be perched on the chair of the empty table next to you. With the odd cat roaming around you only saw the odd bird venturing into the restaurant. I found it a good trade off. Otaheiti (dinner) Dress code in place. They are closed Thursdays. It is a ‘must’ experience for new comers. It was a favourite of ours. Comfortable and romantic. A photographer will come around for pictures. Reservations are required. Reservation can be made up to 2 days in advance. I recommend if you want dinner on Friday night at 7pm, phone for reservations Wednesday morning first thing. I believe there are 3 sittings; 6:15, 7:00, and 0845pm. Lychee (dinner) Asian cuisine. This restaurant has become our favourite. Their menu is fantastic; the staff is engaging, and attentive. There is a lychee martini that is also a must. A photographer will come around for pictures. Wine List: There are white and red house (blends) wines served with dinner as well as a sparkling wine. There is a wine list that I found to be accommodating. I like wine. The selection was varied and could pair with any evening meal. I found the servers are not really familiar with the wine list and in fairness it is a good idea to show them the wine on the list you want. Cons: None. All restaurants were great. It seemed to be our toughest decision each night as to where to eat. Enjoy!BEACH: Pro: This is where we lived during daylight hours. We put the “R” in relax. There multiple activities going on during the day. Beach volleyball at 11am daily for example. Horseshoe tournaments, basketball, bocce ball, just to name a few. There are small classes held on the Heliconia deck; drink mixing, Jamaican history, weaving classes, dessert making, again to name only a few. We had experienced these activities in the past and they were fun and informative. But…we participated in none of these. Sorry. We came to lay on the beach and read, and to play in the water. The water is beautiful, warm, crystal clear, and it seems you could walk out forever. There are buoys to keep us corralled. The beachfront is kept clear of debris such as leaves branches and shells. One could actually walk blindfolded up and down the beach and you would actually know when you have left the Couples resort. We would, before breakfast go down to the beach to stake out our favourite spot (8am). There are an abundance of beach loungers so, if you did not want to stake out your spot, no problem. There is a ‘towel shack’ on the beach to exchange your used towels for fresh ones. When setting up your loungers you can grab a stake with a red flag attached (located by the soda/alcohol dispense) or you can wait and one will be brought to you. On occasion cold face cloths will be offered. Chilled skewered fruit is also brought about in the morning too. There are hawkers who walk up and down the beach selling cigars, cigarettes, scarves, purses, coffee, hand weaved hats, and carvings. There are musicians strolling the beachfront as well. There are some exceptional musicians. I do suggest bringing a few bucks to the beach to tip the ones you like. This is how they make their living. Having said this, there is physical limits as to how far inland the hawkers and musicians can come. So, if you do not want a front row seat to this aspect of the beach life, set up you chairs a few metres more inland. You will see very quickly where their range is. There are also hawkers who will try and grab your attention to entice you into tube rides, parasailing, fishing trips etc. There are life guards, and security on the beach. The security guards I found to be tight, focussed, but friendly. Communication between guards up and down the beach was constant. We ‘never’ felt threatened in any way during our stay. Con: I find the buoys not to be far enough out. I am 6’4” and would venture beyond the roped off area. Given the time of day, tide, etc, I found that when I stood at the buoys, the water was below my chest. I could comfortably walk out beyond the roped off area 10 meters and the water was at my chin. This was where we liked to play. We have always, and others we noted, like to swim and play in this area. There are paddle boats, stand up paddle boards, sail boats, catamarans, snorkelers and swimmers also in this area. When these boats got close to us we would move inside the marked off area. Once they past us we would all venture back out. We noted that on some days there would not be a buoyed roped off area due to the weather, so you ventured out as far that was considered comfortable and safe. We had an issue with one of the Couples pleasure boat this trip. Daily, we would watch the boat load up with passengers for their morning excursions. They are anchored are the end of the resort beach in shallow enough water that people can wade out to the boat. On this day after loading and taking off, the boat, for the first time, turned 90 degrees and ran parallel to the beach 5 metres outside the roped off area. We make our way to the buoys. The boat actually sped up to get close to us. It scared my wife, she screamed, I was pissed. The pilot yelled at us to “stay inside the roped off area”. I wife asked why and was told for our safety. She asked “from what?” He did not respond and left the area. It is the first time we have seen a boat this close to the roped off area. I spoke with management about this immediately. The manager of’ Water Sports’ tracked me know and let me know they were dealing with the situation. They have also been looking at extending the buoys. I felt this was dealt with swiftly and to my satisfaction. This was the only down side to our trip.Couples Massage: Pros: This is a must. We opted for the 50 min massage. You have the options of a gentle, medium, and deep tissue massage. We both went with the medium full body massage. Soft music, gentle wind blowing through the windows….the 50 minutes went by way too fast. Fantastic.GYM: Pros: Free weights, Smith machine, hydraulic equipment (15 piece I think), Treadmills, elliptical trainers, rubber bands, two TVs, water and juice coolers. You will find towels in the cupboard, and disinfectant on the counter. Well used gym and well maintained. Cons: This is a petty con as it really did not bother me. AC does not come on until 7am I think. Not really a problem. I was in the gym by 6am at the latest. It was never stuffy in the gym. I enjoy a good sweat. When the AC came on it was welcomed. THE GROUNDS Pros: I cannot say enough about the groundskeepers. I would watch these guys work clearing the branches and leaves that have fallen through the day. The sidewalks kept clear. Sand raked. My guess is that if the grounds were not taken care of as well as they are, the sidewalks, sand, and open areas would be covered in nature’s debris within 2 days. I stayed in Unit 4 and watched the same man, as I sit on my deck every morning with a coffee, taking care of what I can only assume is his area. It was obvious the amount of pride he took in his job. I never got his name though we said hello to each other every morning. I say ‘CUDOS’ to all the groundkeepers. Well done.There was security everywhere. More than I have seen in previous years. You did not always see them but they were there. They were quiet but friendly, and blended into the surroundings.OVERVIEW: As I said before, this is our 5th trip. Something keeps bringing us back. Remove the boating incident and I would say it was a glorious trip. We were constantly asked by staff and guests alike; “What is your favourite thing you liked about Couples?” I’ve always had a hard time with this question. It’s like asking “what is my favourite band, or favourite food?” It changes with my mood and circumstance. However, while we were on the plane flying home, I’m watching my wife trying to nap. She looks as content as one can crammed into one of those seats. Then it dawned on me. What is the favourite thing I like about Couples? My wife’s happiness.

  • SH_FT : Ottawa
A true gem in Negril!

We recently vacationed at the Couples Negril resort for one week in early March 2017 and were left feeling truly impressed with this 4-star property. From its manicured exotic gardens to its well-appointed accommodations and top-notch beach, water activities, onsite facilities and dining, this hotel is the crown jewel of the Couples chain in Negril. Nestled along one of Jamaica’s finest stretches of beaches, Couples Negril has a relaxed, inviting vibe, very much attuned to the laid-back, unhurried pace of its local environs. From the first moment we set foot in the country, we were greeted by friendly, attentive staff at the airport Couples reception lounge, as well as later at the actual property. All staff were very helpful in getting us checked-in and settled into our room relatively quickly. We opted for a deluxe beachfront room, which was very clean, spacious, air-conditioned and comfortable, featuring a large balcony with a captivating view of the stunning beach, and offering lovely luxurious 5-star touches such as a plush king-sized bed, stocked bar, bath robes and spa products including body wash, shampoo/conditioner, and body cream. The absence of a silly wrist-band and towel cards also added to the classiness and elegance of the establishment. In addition, there were never any problems finding an ample number of lounge chairs on the beach on a daily basis. Solicitation by beach vendors was never a problem either; they usually politely left us alone once we respectfully responded with a “no, thank you”. We were also pleasantly surprised at the calibre and quality of the restaurants on site. There was no shortage of fresh and tasty daily selections at the Cassava Terrace buffet (opened for breakfast, lunch and dinner), including a fine variety of meats, seafood, salads, cheeses and fruits that catered to a wide range of diets spanning from vegan and gluten-free to Paleolithic meat-lovers. No visit to Couples Negril would be complete without dining at its elegant Otaheite restaurant, offering superb Jamaican haute cuisine prepared and presented with flair, paired just nicely with a fine selection of house wines, along with a la carte vintages. This is the only restaurant on the property that requires formal reservations, so please book early at Guest Services (or via the online app) to avoid disappointment. A dress code is also in effect, so no jeans or shorts are allowed. For less formal, but equally impressive dining, patrons may visit the Heliconia Grill, which features Mediterranean fare in a smartly-decorated outdoors bistro, or the Lychee Restaurant, which offers an Asian-fusion mix of dishes, including fresh sushi, that are tantalizing and delectable. Full room service was also available for patrons looking to have more intimate dining in their rooms. While we didn’t order room service, we were impressed at the variety of menu selections offered and the availability of service around the clock.The many bars that dot the property are all well-stocked with premium beverages, and afford plenty of opportunities to sit comfortably and mingle with other patrons while taking in the brilliant sunsets and/or enjoying the very talented local entertainment offered daily (during the day and in the evenings), including flamboyant local musicians (i.e. Reggae band, steel drum band), singers and dancers. An eclectic mix of songs, rhythms and venues ensured something for everyone, including places to dance such at the romantic piano bar. Most main-stage events tended to wind down by 10 pm. Night-time noise was never an issue. Day-time activities were numerous, with plenty of options from which to choose throughout the day, including tennis, beach-volleyball, scuba, snorkeling, aerobics, yoga, Reggae dance lessons, water skiing, windsurfing, etc. There was also a lovely catamaran sunset cruise included in the price of our stay. All activities were well-organized and accompanied by friendly, professional hotel staff who were always ready to lend a helping hand to ensure the safety and security of patrons.We also frequently used the on-site fitness centre, which was a superb, clean facility offering a full array of modern exercise equipment, including free and machine weights, treadmills, ellipticals, exercise balls, step platforms, etc. There was also a small studio adjacent to the gym (covered, outdoors) where most of the aerobics, yoga and dance lesson classes were held. The property also has a spacious games room, equipped with a billiard table, slot machines, ATM machine, table games (e.g. chess), large screen TV, lounge, popcorn machine for snacking, and a library (with a good selection of books available for patrons looking to do some vacation reading). The Internet Café is also spacious and well-appointed with many PC workstations for those who needed to stay connected to read emails or manage travel arrangements/documents. Patrons are advised that during busy periods, Internet access is limited to 15 minutes. However, during our stay, there were never any issues with having access as long as we needed.We are frequent travellers who have stayed in numerous facilities around the world, from basic accommodations to 5+ star properties. We highly recommend this property. Couples looking to relax, disconnect and get-away will truly enjoy the relaxed atmosphere and casual elegance of this resort. We definitely intend on returning to this Jamaican gem!

  • Casey R : Fonthill, Canada
Thank You Couples Negril!

Another Great Stay at a Couples Resort. The food was excellent and service very good. If you go to any Couples Resorts, remember to register for their Couple Reward points (Romance Rewards). We used the resort credit, due to the reward program to have a private dinner, not on the beach, but in the treehouse. Our waiter came to our room with champagne, served the champagne and escorted us to the treehouse. Candles were lite on the stairs to the treehouse. In the treehouse we had a four course meal that was excellent with wine. Service was excellent. You have a very partial view of the ocean due to all the trees on the property. Excellent way to celebrate a special occasion. We had a garden view room and you can hear the traffic from the road, but it did not bother us. The beach is great and always a lot of chairs available. Another great holiday!!

  • Toskanya :
Great resort!

We had an absolutely great time at Couples Negril resort! Beautiful grounds, fantastic people, delicious food and excellent beach. Overall a wonderful experience. My husband was very, very happy with the diving team and their professionalism. Couples Negril is truly blessed with excellent stuff. The only complaint was that we had to leave the place! First timers but will be back for sure! (couple in their 30's)

  • LisaJM477 : Toronto
Understated elegance

My partner and I (late 30s/early 40s) stayed at Couples Negril in early March 2017. It was our first time in Jamaica and while we have stayed at all-inclusives before we tend to book at larger resorts that have been recently built or renovated and are a bit on the splashier side. Couples Negril was a departure from that and we couldn't be happier with our choice. It's a smaller resort that does a terrific job of executing everything well. The rooms are nice -- not extravagant, but nicely appointed with lots of storage including hooks, which we found really handy. We were in building and had no problems with street noise -- I'm a light sleeper and often have to use earplugs when travelling, but didn't have to at CN.The quality and selection of the food were excellent. The beach and pool were both fantastic, the "red flag" drink service was genius and the staff were warm and friendly. The evening entertainment was really good, too. Highlights included the pool/ocean floats that are laid out on each beach chair, and the natural foliage at the beach which was great for shade. We also enjoyed the fitness classes we did with McNeil. While at CN we did a "trading places" outing to Couples Swept Away. The beach at CSA was phenomenal, BUT there was a lack of shade and as a result everybody tended to squeeze under the palm trees set closer to the buildings in order to avoid the sun's intensity. This detracted from the experience for us, and as a result we preferred the beach at CN.We will definitely be repeat customers at Couples Resorts and would book at Couples Negril again in a heartbeat.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 24 hr food service
  • Breakfast, lunch and dinner daily
  • Snacks
  • Premium brand drinks
  • Scuba
  • Water-skiing
  • Snorkeling
  • Kayaking
  • Sunfish sailing
  • Windsurfing
  • Hobie cats
  • Volleyball
  • Squash
  • Aerobics
  • Fitness centre
  • Shopping trip to Negril
  • Trip to Pirates Cave
  • Transfer & entrance to the Jungle Night Club
  • Glass bottom boat reef trip
  • Sunset catamaran cruise
  • Golf including transfers & fees at Negril Hills
  • Nightly entertainment
  • 234 exquisitely appointed rooms in nine 3-storey buildings
  • 3 a la carte restaurants: Grill/BBQ, Caribbean, and International (dress code & reservations required)
  • Bars including Piano bar
  • Clothing optional beach
  • 2 pools
  • Jacuzzis
  • Tennis courts
  • Air-conditioned squash courts
  • Fitness center
  • Games room
  • Boutiques
  • Spa
  • Beauty salon
  • Water sports center
  • WiFi

Deluxe Garden Rooms include:

  • 1 king bed
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • CD player
  • Coffee/tea maker
  • In-room safe
  • Iron & ironing board
  • Full bathroom
  • Hairdryer
  • Nightly turn down service
  • Balcony or patio w/garden view
  • Max occupancy 2 persons

Deluxe Ocean Rooms include:

  • Same as above, lower floor, close to ocean, some w/partial ocean view.

Garden Suites include:

  • 1 king bed
  • Air-conditioning
  • Ceiling fan
  • Seperate sitting area
  • Satellite TV
  • CD player
  • Refrigerator stocked w/beer, wine, soda & champagne (replenished daily)
  • Fully stocked wet bar
  • In-room safe
  • Oversized bathroom w/jacuzzi tub & sepearte shower
  • Double vanity
  • Hairdryer
  • Hammock on balcony or patio
  • Hors d'oeuvres each evening

Beachfront Suites include:

  • Same as above, located beachfront

Free Weddings - Available, please inquire for further details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Couples Negril
    Negril,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Couples Negril
Norman Manley Blvd., Negril Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.