- What's Included
- All Inclusive Features
At Couples Negril, style surrounds and infuses everything in sight. From the laid-back charm of the swim-up bar to the intoxicating allure of an in-suite Jacuzzi, there's just something about Couples Negril that says chic. Defined by imaginative, artistic features and possessing a beautiful balance of elegant and eclectic, Couples Negril encompasses 18 acres of luxury, personality and pleasure. And while our unique appointments set us apart from any other resort, our unwavering attention to your every desire has earned us recognition as the premier all-inclusive resort in the entire Caribbean.
Location: On the beach, 15 minutes from Negril, 60 minutes from the airport.
My wife and I returned to Couples Negril to ring in the New Year. Once again this resort and their staff never ceases to amaze me. Our check in process was expedient as always. Our room (3306) was clean and very well kept. The housekeeping staff is simply amazing, my wife really love the turndown service and towel animals. We always book the Garden Deluxe room, we see no need to spend the extra money on a suite. We maybe spend 8 hours in our room a day and 7 of that is sleeping. The food at this resort is very good with Lychee being our favorite. We also enjoyed the repeaters dinner and had a very pleasant with David the Operations Manager. The drink selection is vast with everything from blended drinks to Hennesey, Patron, and JW Black label. Red Stripe and Red Stripe Light is served at every bar, you can get Heineken and Guinness at the piano bar. There are three reasons why we will continue to return to this resort. The beach, the quaintness, and most importantly THE STAFF!!! The staff was recently recognized by receiving a customer service award from Apple. I must mention the hard work and attention to detail with the New Year's set up was unbelievable...KUDOS! The staff is very friendly and personable, when we arrived they were just as happy to see us as we were to see them. Elkie, Tennyson, Ivylin, Charles, Denva, Deston, Camille, Okeno, Ricardo, Ballard, Shawna, Sanya, Lenny, and Deen are all top notch and deserve the utmost praise. Also we love the local talent at the piano bar: Mr Paul Tucker, Donnavon, and Kevin Sterling! Job well done yet again, WE WILL BE BACK!
Couples Negril is just awesome. We had an amazing experience from beginning to end. I am normally critical but everything was just so good I have nothing bad to say. I would go back again and again if I can. The only bad part was we had to leave.
My husband and I returned to celebrate the New Year at this amazing resort. The staff did a wonderful job in making the New Year's Eve event a party to remember. We had a fun-filled week full of sunshine, activities and great conversations with their hard-working team members: David E., Ivy, Tennyson, Elkie, Charles, Denva, Camille, Okeno, Shawna, Sanya, Ricardo, Lenny, Ballard, Deen, Deston, Jermaine (to name a few). We also enjoy the talented Mr. Paul Tucker at the piano bar, Donnavon and Kevin Sterling. Great job once again! We will be back.
My husband and I cannot say enough wonderful things about Couples Negril! We spent a week there recently for our Honeymoon and all around our expectations were beyond exceeded. We stayed in a Beachfront Suite which was HUGE! Twice the size of other rooms, huge two person tub and walk in shower, hammock on the balcony, incredibly comfortable bed, and AMAZING views on the ocean and beach! The beach front suite includes a custom mini bar, turn down service, in-suite dining for dinner and breakfast and "evening sweets" which were desserts they would deliver every day at 5:45 PM (yes, dessert before dinner!). The resort itself was of course beautiful and there is so much to do inside the resorts that you never have to leave. Everything is included, there are 5 different restaurants - all amazing - several different bars, gorgeous pool, swim up bar, poolside and beachside service all day long, rafts on every chair (pool and beach). The resort is in the middle of a cove, and because it isn't facing directly to open ocean, you get the most crystal clear waters which are still as glass in the morning. There are tons of additional excursions you can pay for, but honestly, there was so much to do that was complimentary that we didn't do anything additional other than massages and we were never bored. At a 5 star resort like this you expect to have a beautiful and clean room, exceptional food options, activities, shopping, great drinks, etc., but what separates this resort from any others is hands down the EXCEPTIONAL SERVICE! I am a Talent Development Manager for a very large Hotel Management company in the United States and a large part of my role is customer service training. So I know what the standards are and I know when someone is truly going above and beyond the call of duty. Every single person we came in contact with shook our hands or fist bumped us, introduced themselves, asked us about our story, if we had been to Jamaica before, and made a point to remember us the entire trip. I am going to write a more personalized thank you to the management as there were several team members who truly stood out (Sasheka, Ricardo, Rodricka, Denver, Teddy and Kenton). The staff truly becomes your friends and family during your stay there. Unbelievable experience all around! We truly cannot wait to go back!
We were at CN over Thanksgiving. This was our 5th trip to CN and I really hate to say it…but unless things change a bit…we may not be back. I received a bit of blow back on the CN Facebook page when I mentioned that we could not seem to get a decent drink during this last visit. Mr. Issa responded and asked the GM to contact us which I thought was amazing as I just wanted to address it as a training opportunity. Well we received a bottle of champagne in our room with a note addressed to us…spelling out last name wrong which annoyed me a bit I must say. Oh and a call from I would assume was the GM but it was a voice mail and hard to understand. Well I enjoyed the champagne…but this is not the usual they serve at the bars. Again kind of disappointing because I love champagne and would drink this one if they had it available!So here is the thing…the grounds, the rooms etc…are always immaculate. I have never had an issue with our 5 stays. I don’t need a fancy room…just a clean one. I spend my time enjoying the beach and pool so a fancy room doesn’t really matter to me. BUT I pay for the all-inclusive because of the food and the drinks and the staff. We stay at the West End of Negril all the time so I know I can get a clean room anywhere in Negril so for the drinks to be crappy…sorry but that is an issue for me. When we first started to go to CN, we immediately noticed our favorite brands like Absolute were available at any of the bars…flavored versions as well and Citron and Ting quickly became a favorite of mine. We also loved that the staff was engaging and seemed to enjoy interacting with the guests. Over the next few visits to CN we of course had our favorite staff members just like everyone does…and you tend to spend time at their bar or whatever…and it reminds me of my favorite little local place at home. You return because of how fun it is and how you are treated and the quality of the food and drinks…right? Most people don’t keep returning to a place with so so drinks and so so service no matter how good the food might be. So why should I feel any different about a place that takes me years to save up for?We don’t order odd drinks…everything was ordered from the drink menu. Strong does not always make a tasty drink. And why do I have to ask for Smirnoff or Stoli or Absolute? Why is well even the first thing they go to???? I don’t pay for well. And sometimes the bar would have the vodka or rum we wanted and sometimes they didn’t. Why on earth are they out of Appleton Gold or Silver? It is my understanding that like any business, Couples tries to cut costs and apparently at different times of year…not having as many name brands of alcohol is one way they do that. My trip cost increases so I don’t appreciate not being able to get something as simple as a drink using Appleton Gold or Absolute Citron. The places we stayed on the cliffs had JB over proof and plenty of rum cream and several flavors of stoli / Smirnoff vodka. Why does a resort of 13 rooms have those brands but Couples does not? We figured out that we aren’t really saving money by doing the all-inclusive anymore when we can get more for our money a couple of miles down the road. So how do we justify returning?Well it used to be the staff. I completely understand the no tipping policy. But pay your employees a decent wage. Over the years Couples has lost so many favorites because another resort knows they can steal the good ones from Couples if they pay them more. And the new staff…just seem like they are there because they have to be. There no longer seems to be much interaction with the guests and talking to the staff that has been there a long time…management isn’t training the new people as well as they used to.So please…take this as an opportunity to look into training your staff and please remember that people have options these days and you need to give me a reason to return. I can’t tell you how much I want you to give me a reason to return so we can fall in love with Couples all over again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24 hr food service
- Breakfast, lunch and dinner daily
- Premium brand drinks
- Sunfish sailing
- Hobie cats
- Fitness centre
- Shopping trip to Negril
- Trip to Pirates Cave
- Transfer & entrance to the Jungle Night Club
- Glass bottom boat reef trip
- Sunset catamaran cruise
- Golf including transfers & fees at Negril Hills
- Nightly entertainment
- 234 exquisitely appointed rooms in nine 3-storey buildings
- 3 a la carte restaurants: Grill/BBQ, Caribbean, and International (dress code & reservations required)
- Bars including Piano bar
- Clothing optional beach
- 2 pools
- Tennis courts
- Air-conditioned squash courts
- Fitness center
- Games room
- Beauty salon
- Water sports center
Deluxe Garden Rooms include:
- 1 king bed
- Ceiling fan
- Satellite TV
- CD player
- Coffee/tea maker
- In-room safe
- Iron & ironing board
- Full bathroom
- Nightly turn down service
- Balcony or patio w/garden view
- Max occupancy 2 persons
Deluxe Ocean Rooms include:
- Same as above, lower floor, close to ocean, some w/partial ocean view.
Garden Suites include:
- 1 king bed
- Ceiling fan
- Seperate sitting area
- Satellite TV
- CD player
- Refrigerator stocked w/beer, wine, soda & champagne (replenished daily)
- Fully stocked wet bar
- In-room safe
- Oversized bathroom w/jacuzzi tub & sepearte shower
- Double vanity
- Hammock on balcony or patio
- Hors d'oeuvres each evening
Beachfront Suites include:
- Same as above, located beachfront
Free Weddings - Available, please inquire for further details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Norman Manley Blvd., Negril Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.