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Couples Negril

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  • Overview
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Overview

At Couples Negril, style surrounds and infuses everything in sight. From the laid-back charm of the swim-up bar to the intoxicating allure of an in-suite Jacuzzi, there's just something about Couples Negril that says chic. Defined by imaginative, artistic features and possessing a beautiful balance of elegant and eclectic, Couples Negril encompasses 18 acres of luxury, personality and pleasure. And while our unique appointments set us apart from any other resort, our unwavering attention to your every desire has earned us recognition as the premier all-inclusive resort in the entire Caribbean.

Location: On the beach, 15 minutes from Negril, 60 minutes from the airport.


tripadvisor Traveler Reviews
  • Douglas P :
Wonderful experience because of the staff

This was our first time to Jamaica and we came with four friends who have been to Couples Negril several times before. Couples Negril is fantastic, clean, beautiful, cozy, and there is plenty to do. However, this is worthless without a good staff. Couples Negril has several wonderful staff members but I want to comment on the ones that stood out and are the reason why my wife and I will return in 2018. Charles, who is a fantastic bartender, is the main reason. Always friendly and a pleasure to talk to. His bar tending skills are epic! He works hard and gets the job done in a timely manner and is VERT attentive to the needs of the guests. He is not a "stick in the mud" and makes every bar area he works at lively and fun. I can't say enough about him. When Charles is not making our drinks, Tennyson was. Tennyson is also fantastic with the guests. The service we received from Tennyson was outstanding! I wonder if Charles taught Tennyson; they both do an exceptional job and were a pleasure to know. Ricardo is another person I would like to thank and recommend. He was fantastic at the bar but also finding out answers to some of our questions. If he did not know the answer (he has only been at Couples since March 2017), he found out and informed us. I also met him at a entertainment/dinner where the service he provided was outstanding. He made our night so enjoyable that I found the manager and expressed how good of a job Ricardo was doing; especially for only a three month old employee of Couples. The manager told me that was the fourth positive comment he received about Ricardo that night. And finally there is Stacy Ann who cleaned and made our room for the seven days we were at Couples (06-17-17 through 06-25-17). Our room was exceptionally clean and it was always fun to see what "animal" she had made out of towels and placed on our bed. Stacy Ann was fantastic and her work was the first thing we saw when we got to our room. Great job! If you choose Couples Negril you will not be disappointed in the beauty of the facility, the food is outstanding, the entertainment is great, but again its the staff that make it all worthwhile. Thanks for a wonderful vacation and we will see you next year.

  • nibs : Phoenix, Az
Good to be "home"

We just returned from our fourth visit to Couples Negril, after being away from Jamaica for three years. It was great to be “home” again. Our thoughts this time:Getting there: This time we actually flew separately, as the fares were so high this year from Phoenix. I flew on points with American and my husband flew Southwest for about $300 less than all the other flights we had seen. We left about the same time but he arrived about an hour earlier than I did and we met up at the Couples Lounge. No issues with either of our flights.The resort: We stayed from 6/14 through 6/22. We had not been to Couples Negril in four years and there have been some changes since we were there last. When we were there last they were remodeling the rooms and it appeared that most had been completed, except for Building One, which they were working on while we were there. We stayed in Building Two, on the first floor, as we had requested. The bathroom was nicely remodeled and we had no issues with the showers getting water all over the bathroom, as others had reported. We simply turned the shower head toward the wall and that solved any problems. In addition to the rooms, the pool deck had been replaced and was lovely, although a little slippery when wet. It also appeared that the outside of the resort had been repainted. Food: There is now a veggie bar, with drinks, sandwiches, etc., and we really enjoyed the sweet potato chips with the artichoke and asiago cheese dips. Yummy!We had good food, as usual, in all the restaurants, except for one evening in the buffet, which was serving off the menu that evening. The service was almost non existent and we even had to clear our own plates in order to have room for the dishes they were bringing out. Once we started doing this, they were prodded into coming over to help. The steak that we orders as medium rare was actually well done, which was disappointing. And we were not even asked about dessert or refills of drinks. We ate at Otaheite twice and had excellent food and service. We ate at Lychee once and it was fine. Actually, Heliconia was really our favorite and we ate there every other time. Love their pasta. We ate at the beach grill for lunch every day. The jerk chicken is the best as well as the fried snapper sandwiches. Also love the soft serve ice cream cones. The last few days were were there they were redoing the wood floors and they looked great. The breakfasts at the buffet are still great-made to order omelets and chocolate croissants to die for. Bars: We had good service at all the bars. A special shout out to Ricardo, Ivylynn, and Elkie. We didn’t’ find the drinks watered down at all and the wines seemed to be a little better than in past years. We enjoyed the trivia at the bar several times.Activities: Unfortunately, there was a weather front that seemed to be stuck and we really only had about 3 1/2 days of good weather. although we usually had at least an hour or two in the mornings before the rain started. It was the most rain we had ever had in our 8 visits to Jamaica. But we didn’t let it stop us from having a great time. We brought my brother and his husband with us this time and they had a great time too. We did snorkel and did the catamaran cruise which was really fun, as usual. We participated in the returner’s dinner, which was lovely, but other than that, we spent our time relaxing on the beach.Other: The resort seemed to be much less crowded than in the past and I think they said it was only at about 60% capacity. We noticed a lot more vendors than normal on Bloody Bay, especially the drug dealers. But a polite “no thank you”, and they left us alone. There seemed to be less musicians than in past years too. A lot of guests were “smoking” in their rooms, which was sort of funny since they were pretty strict on tobacco smoking. We had been a little concerned about the new Royalton next door, however, we had no problems with noise, etc. Another shout out to the girls in the gift shops, they were a delight. I wish I had written down their names.Can’t wait to be back next year.

  • Laura M :
Quality and Professional Service

From the moment we arrived on our honeymoon, we were treated like a king and queen. All the staff were extremely pleasant and joyful to serve us. The quality of professional service and treatment was amazing. The size of the property was perfect - not too big, not too small. Everything we needed was on the resort - food, beverage, restaurants, toiletries, gift shops, medical needs, water activities, fitness activities, dance parties, music, piano bar, entertainment, and more. We will definitely staff and Couples Negril again. Thanks to the accommodation and service of the staff. A special thanks to Jeffrey Wilson, Jeremie, and Shania (all entertainment staff). Ivy (bar tender). Theodore (photographer), John (water activities), Ricchardo (scuba instructor), and so many more!

  • sherri c : estell manor
Couple's retreat

I found this resort refreshing for our quick 4 day get away. It was clean, the staff was friendly and the service was good. It was on the smaller side, not a lot of choices of restraunts, although the food was good. The piano bar was a nice place to hang out. They had sing a longs and local singers to entertain you. The bartenders were awesome, along with the beach activity staff. I learned how to water ski for the first time. The lesson was awesome and I was up and skiing on my 3rd attempt. We went snorkling on the included trip, and saw tons of fish, the most I saw at one time, all around us. It was amazing. We also had tons of fun on the catamaran sunset cruise that was included. Do not miss that one. It took us to a cave for snorkling and the ride back was great, with the rum punch, sunset and music. There was a lot of activities to do at the resort, that sells it for me. They had hobiecats, paddle boards, windsurfing, water skiing, snorkling, glass bottom boat and catamaran all included. They also had local sellers come in and sell wares on certain days. We did not leave the resort because we were trying to get in as much as we could inside our resort. The only negative about the trip was the bugs. They did spray every day and left spray bombs in room, but I still got eatten alive! I loved it there and wish we had more time. I would recommend it.

  • Mark107 : Longmont, Colorado
Everything Just Off a Notch But Worthy of a Stay

The property is just the right size for a relaxing vacation and the staff friendly and welcoming - but it's those small details that count. The property is tired - look in the lobby at the little things like the light fixtures and the faded pink couches - the same at the main buffet restaurant. Around the property fixtures and amenities just seem worn out. The room even looks tired with tilted and torn lamp shades. Don't get me wrong, it is a great property and great location. Just look at the details and you'll note things are askew or "off" and rather dated. The meal menus need a refresh. Everything is tasty but my wife and I commented that things were just off in terms of taste and true first-class presentation. The drinks are plentiful and the menu varied - but the drinks themselves were watered down. They tasted fine but lacked, well, alcohol. And yes, they leave full bottles in the mini bar, but as much as we made mixed drinks we never got even a touch of an alcohol buzz - but that isn't us anyway. We just didn't ever feel a thing.Don't splurge on a water view. The buildings are situated perpendicular to the bay so every view of water is partial view. The buildings don't sit parallel to the water so you don't get a water view like neighboring properties. The bay is calm and you never really hear the sound of lapping water...Best value is all of the water sports available. You can sail, snorkel and dive to your heart's desire without any additional fees like neighboring resorts. You can also go off property on excursions - all of ours were always late, but hey, this is Jamaica so just go with it! You'll be safe as beach security is plentiful and professional. When you leave the property they note your room and time and actually note your return, which is comforting! The beach is clean and raked daily - the chairs and floats plentiful as is drink service on the beach.Airport transfers were included in our package and trust us, it takes at least 90 minutes to get to the resort on the bus - which is air conditioned and comfortable. The music, at times, was questionable and the ride is a missed opportunity for management to market all of the features of the property and "how to" do things (like make dinner reservations, etc). The audio systems all had flash drives so a welcoming message and property introduction could be produced and offered for part of the trip. In closing, the staff is warm and welcoming. The activities and food plentiful. The drinks just keep pouring. If there was just a major "refresh" of the property with attention to those small make-a-difference details this could be an amazing resort and experience.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 24 hr food service
  • Breakfast, lunch and dinner daily
  • Snacks
  • Premium brand drinks
  • Scuba
  • Water-skiing
  • Snorkeling
  • Kayaking
  • Sunfish sailing
  • Windsurfing
  • Hobie cats
  • Volleyball
  • Squash
  • Aerobics
  • Fitness centre
  • Shopping trip to Negril
  • Trip to Pirates Cave
  • Transfer & entrance to the Jungle Night Club
  • Glass bottom boat reef trip
  • Sunset catamaran cruise
  • Golf including transfers & fees at Negril Hills
  • Nightly entertainment
  • 234 exquisitely appointed rooms in nine 3-storey buildings
  • 3 a la carte restaurants: Grill/BBQ, Caribbean, and International (dress code & reservations required)
  • Bars including Piano bar
  • Clothing optional beach
  • 2 pools
  • Jacuzzis
  • Tennis courts
  • Air-conditioned squash courts
  • Fitness center
  • Games room
  • Boutiques
  • Spa
  • Beauty salon
  • Water sports center
  • WiFi

Deluxe Garden Rooms include:

  • 1 king bed
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • CD player
  • Coffee/tea maker
  • In-room safe
  • Iron & ironing board
  • Full bathroom
  • Hairdryer
  • Nightly turn down service
  • Balcony or patio w/garden view
  • Max occupancy 2 persons

Deluxe Ocean Rooms include:

  • Same as above, lower floor, close to ocean, some w/partial ocean view.

Garden Suites include:

  • 1 king bed
  • Air-conditioning
  • Ceiling fan
  • Seperate sitting area
  • Satellite TV
  • CD player
  • Refrigerator stocked w/beer, wine, soda & champagne (replenished daily)
  • Fully stocked wet bar
  • In-room safe
  • Oversized bathroom w/jacuzzi tub & sepearte shower
  • Double vanity
  • Hairdryer
  • Hammock on balcony or patio
  • Hors d'oeuvres each evening

Beachfront Suites include:

  • Same as above, located beachfront

Free Weddings - Available, please inquire for further details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Couples Negril
    Negril,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Couples Negril
Norman Manley Blvd., Negril Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.