Grand Pineapple Beach Negril
- What's Included
- All Inclusive Features
OverviewNestled on Negril's famous 7 mile white sand beach and surrounded by lush tropical landscape, Grand Pineapple Beach Negril provides a relaxed and friendly atmosphere. Small and intimate with 65 rooms, this charming resort provides an great alternative to the larger themed resorts in the area.
Location: On the beach, 5 min drive to Negril, 90 min drive to airport.
I'm a world traveler, 50 countries under my belt, and I've stayed in hostels, all inclusive's, and even a Four Seasons (once). This was by far the worst place with the worst service that I've ever stayed in. We were a wedding party of 22 people, and all of us were disappointed (though we tried to make the best of it). 1. Checkin was a joke, no one even offered to take our bags to our room (on the 2nd floor), we lugged them ourselves. 2. Our room overlooked an actual junkyard (with chickens, roosters, a poor constantly barking sick looking dog, and TRASH). It was not the beautiful beach view we were expecting (and this was on the beachside of the hotel). 3. Our air condition didn't work, it was extremely old. The room was dated, no full-length mirror, dirty stained linens, and smelled of mold. We requested a room change and had to wait several hours in our hot hotel room. And when we did change, of course, no one to help with our bags. 4. It wasn't just our room that had this type of problem, we had 10 rooms and they all had issues: mold around the sink, toilets that didn't flush, AC that didn't work, paint peeling, windows that didn't' shut (even in the rain). I could go on and on. It was the equivalent to staying in a low-end hostel. 5. The buffet was a joke. Meals consisted of 5-6 covered hot plates with lids that didn't fit or stay on (and you're in Jamaica..with bugs), a few homemade salads, and a dessert table that had cupcakes that looked like a toddler made them. Both the presentation and the food quality was poor. Imagine going camping, and cooking outside, that's how this felt. Now think about paying $250 a night for that. 6. The drinks were good when a bartender was around to help you. There were always lots of employees standing around, but when asked if they could get you a drink, they would state they weren't the bartender and then just stand there and watch you wait. 7. There was no animation team. So no activities...8. The pool was dirty and green; when we asked about it, we were told it's cleaned on Wednesdays. It's also on the other side of the highway away from the beach. (Ironically they have a photo of a beautiful Sandals swim up bar in their lobby...too bad it was for St. Lucia!)9. The night before we left, I asked what time the shuttle would pick us up for the airport, I was told to be downstairs at 6 am in the lobby. There was no one there except a security job who had no info about our transfer. We still had to check out of our rooms but were told that no one from lobby would be in until after 7 am. We waited an hour outside for the front desk and our bus. Finally a bit after 7 am, a woman was able to check us out, and our bus came at 7:20 am. 10. The property is in complete disrepair. I have photo after photo of paint peeling off inner and outer walls, and the rooms are dated, with moldy bathrooms. The dining area dishes were stained and the water cups always had dirt on them. (Oh and don't expect any type of bottled drinks or water, that's an extra $70 charge!)TL, DR: This used to be affiliated with Sandals, they still promote themselves as such (with lots of Beaches/Sandals signage) but they haven't been apart of either since 2016. It's a dump and the only great thing is the beautiful 7-mile beach. You'd be better off at ANY OTHER RESORT in Negril.
Visited my favorite vacation spot once again, this time with Family.... I am surprised Most of the staff seemed to be Totally Annoyed with Guests..... there were as always exceptions to this.... Deloris & Tameka were Shining Stars... The Ladies Seemed to have run of Bar & Dining Room a particular day and Service With a Smile... was Back!!!... the Next Day The Men were back Annoyed as Usual... One wet day i slipped and 5 male workers relaxing in dining area one table from where i slipped Looked and never got up, offered assistance.... PATRONS WERE APPALLED... and couldn't believe what they witnessed........i want to Continue my Love of GPN, but this trip is Really Making it Hard to Return ... which is Sad cause a group of Friends Made at GPN always come back same time every March.... Hate to say- just not in rush to spend a few grand and staff seem to rather be home?!?!?! ..... Will most likely Pass on this Year Annual Birthday week reunion in March. Food--- My Goodness Everything was cooked in the Oven.... ITS JAMAICA, ya think they would have at least Grilled the Jerk Chicken... i'm not fussy at all but it was so repetitive we ate out 3 nights! Evenings at the bar .... my cousin literally told the male bartender sit down and he poured shots for everyone.... as usual We had to bring the Party, and Other Guests looked for us Nightly to have a good time, cause After 7pm staff seemed ready to go Home!! i've said it Many times , Use what you have, No returning guest social, no BBQ on Beach, no Nothing!!!It Pains Me to have to write such a Negative Review, but this was everyone we were with feelings! Newbies Refuse to Return! OH CANT FORGET THE WONDERFUL Kerry-Ann at front desk..... always nice to hear Welcome Home!
This was our 4th time staying at the Grand Pineapple. It was so nice to arrive and be welcomed by everyone like we were family coming back home. You check in now via the iPad which made it a bit quicker. The majority of the rooms are all upgraded with new air conditioners which was nice. Margaret and the team did a beautiful job of keeping our room neat and tidy. It was also great to see Jacqueline back. A big thank you goes out to the staff Ruth Ann, Tameka, Joseph, Omar, Neiko and Marvette who always made sure that we had a drink in hand to enjoy the holiday. A huge call out has to go to Oliver who was kind to take us out on the sail boat. What an amazing and unexpected treat! Congrats to Ghavri who is now the bar manager. Derwin, always a pleasure to be able to catch up with you and your amazing staff whenever we visit the Pineapple. Thank you for another memorable trip.
I visited the Grand Pineapple twice this past year, once in November for a girls trip and again for five days with my husband in March, 2017. Each time we visit Jamaica we purchase the Club MoBay arrival/departure services to skip the long lines at customs and visit the lounge for a quick snack and rum punch to go. Clive's transport provides us with private car transportation to the resort. The Grand Pineapple is starting to show her age. The bathrooms need to be remodeled, the beach chairs should have been replaced a few years back and Chef Craig does the best he can with the little provided by Sandals corporate. So why do we continue to return, year after year? It's because of Jeffroy, Jackie, Marvette and the rest of the wonderful staff who welcome us each year with open hearts. The staff are the true jewel of this resort. We bring the following items with us: power strip for electrical items, candle to light as we sit on our patio at night and enjoy the tree frogs, insulated drink cups for coffee in the morning (those of us used to our Dunkin) and pina colada's in the afternoon. We always bring a lot of small bills. We tip the staff frequently as they work so hard and we tip the beach peddlers who stop by our chair. Floats and snorkel equipment for the water. My vacation doesn't really begin until I get a massage on the beach from Opal, she is located on the left as you face the water. She truly has magic hands and will release any tension left from your travels. I listen to the beach sounds as she rubs the stress from my muscles. When she is finished, I am truly relaxed and ready to enjoy my very anticipated vacation.The Pineapple has the one buffet restaurant and bar but there are plenty of dining options nearby should you tire of the buffet. Try Sweet Spot across the street for a great Jamaican lunch. Kenny's Italian Café has delicious pasta and pizza. Get a patty from the patty man with the bike. Alfred's Ocean Palace has great fish and chips and the portion is large enough to split for lunch. At night they often have bands playing and you can sit on your patio to enjoy. Of course, you have to have dinner at Ivan's at least once on your trip.We have already booked our trip for next March. We love walking the seven mile beach in the morning, I can't wait to return to my island home.
For an all inclusive, the customer service was very poor. I went for dream weekend and it seemed that the staff were not happy with the number of young customers or Black Americans. Much of the time I would sit at the bar and no bartender would be behind the bar. They would look right at me and still had no sense of urgency to serve me. I still tipped even though it stated all gratuities included. Housekeeping did not come to our room for 2 days. When I asked her if she was coming to my room she said next, and never showed. I prepaid for a massage as well. The receptionist at the front desk was very helpful in scheduling my massage. When I arrived the masseuse was friendly until she heard my accent, then I heard her say "He's a foreign, I charge $250-$300"?? They continued to speak in Patois, assuming I didn't understand. The masseuse decided she didn't want to do it, so the nail technician gave me a massage. It was great, but I was unhappy to be discriminated against by the young lady wearing the burgundy outfit.When it was time to check out, the receptionist ( a different young lady) seemed frustrated that I needed her to arrange a driver for me back to the airport. I'm sorry I'm not familiar with the process.Although the property was budget friendly, I don't think I will ever return. The other reviews seem to praise the customer service and I wish I had had that experience. I would be willing to pay more money for a larger resort with better customer service and more amenities. Lastly, online there are pictures of a fitness center. When i arrived, they told me I had to catch a shuttle to the "Beaches" resort and would have access to their fitness center. When I arrived at "Beaches", they said we had to pay $100 per person to get on the resort. False advertisement. We did enjoy lawn chess and some of the food at the buffet, although extremely limited. The staff must be overworked and underpaid at this location and it is starting to show.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch and dinner daily
- Snacks daily
- Domestic drinks from 10am-1am
- Sunfish sailing
- Day & night tennis
- Weekly manager's cocktail party
- 65 rooms
- Swimming pool
- Tennis courts
- Gift shop
- WiFi (fee)
- 1 queen or 2 double beds
- Ceiling fan
- Satellite TV
- Private bath w/shower
- Max occupancy 3 adults or 2 adults & 1 child
- Save as above
- 1 king or 2 double beds
- Rooms are located on the beach side
Wedding Packages - Are available. Inquire for more details.
Resort Location Map
Grand Pineapple Beach NegrilNegril,Jamaica
- Hotel Contacts
- Extra Info
Norman Manley Blvd, Negril Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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