Riu Palace Tropical Bay

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Our Opinion

The Riu Palace Tropical Bay offers great food in both the a la carte and buffet restaurants. The beach here is wonderful with lots of shade from the palm trees and clear calm waters. Staff are helpful and happy to serve, however there is no pool or beach service which you usually get with Riu Palace resorts. The pool areas are a little small and the gym could use some updating, but other than that this is still a great resort. An excellent choice in Negril, Jamaica for couples, singles and families.


Come and delight in luxury, comfort, impeccable service, all standards of the RIU Palace Hotels & Resorts chain in the renovated Riu Palace Tropical Bay Resort. Located on one of Jamaica's most beautiful beaches, almost all units have been expanded and 24-hour room service introduced as well as the addition of RIU's exquisite haute cuisine restaurant `Krystal'.

Location: Directly on the beach in Negril, 5 min from shopping and downtown, 1 hr drive from the airport.

tripadvisor Traveler Reviews
  • danbell09 : Leeds, United Kingdom
Loved it - Staff are brilliant

I'm not one to usually write reviews but I felt obliged to for the Riu Palace Tropical Bay.The staff were brilliant throughout our time there and really go out of there way to make an effort to speak to you and make you feel welcome.The beaches are stunning the only downside is the tropical weather which is usually a little unpredictable but that can't be helped! It is tropical weather after all!The food was great - Breakfast, lunch and dinner with a great variety of choices for everyone and again the waiters/waitresses were lovely and really friendly and good fun.Entertainment wise the hotel offer a wide range of activities/events for the guests - the dancers in particular were amazing they definitely deserve some credit! All in all I'd definitely recommend the Riu Palace whether it is for a family or a couples holiday!

  • chanebrook : Richmond, Kentucky
Beautiful Beach

We arrived at MBJ on Sunday August 6th along with several other planes. The customs lines were long and hot. It took over an hour to get thru. Which is no fun with cranky kiddos!!!Our personal driver was waiting to whisk us away. He stopped along the way for Red Stripe for the adults and juice boxes for the kids. Next stop was to a roadside jerk stand. If you have the time on your trip ask your driver to stop at Mr. Biggs. Best jerk I've ever tasted. Once arriving at the resort check in was a breeze. The employees behind the desk was very helpful and seemed happy to help. We was given a free upgrade to ocean front. The room may be a little dated but it was clean and the air conditioner works well. House keeping did a really good job keeping the room cleaned and towels and amenities stocked. The mini fridge was stocked daily.The pools are small and get a lil dirty by the end of the day. We didn't spend much time in the pool. Why would you want to when you have such a gorgeous beach. That's really why we go to Negril. We love the beach. The color of the water is just breath taking. Don't be offended by the locals walking down the beach, a simple no thanks is all they need. Just give respect!!!The bartenders at the pool were amazing. They truly seemed to enjoy their job. Always serving with a smile. And the drinks are delicious and strong. Mr. Owayne at the bar is so kind. He always has a smile and seems to enjoy his job. We only ate at the buffet so I can't comment on the other restaurants. The buffet food was good and lots to choose from. No one in our group of 5 left hungry.I would recommend this resort and definitely would return.

  • oldyweds2016 : Kansas City, Missouri
Best Beach Ever

We just returned from RIU Palace Tropical Bay in Negril, Jamaica. It was our eleventh trip to Jamaica, our second to this resort, Upon arrival we had been assigned an upper floor, but due to my husbands disability, Sheena worked to find us a ground floor close to everything. We were so grateful! Our room was comfortable, but a little cold for my husbands liking. Cassandra brought us a blanket, and all was well. As with all RIU properties, the food was excellent. We love the buffet and only visited a restaurant on one occasion. In the buffet dining room, Andre took care of us each night, and was jovial and prompt. Entertainment was okay. The Silver Birds were not as good as I remember. It seemed there was more dancing and a lot less steel drum music. The beach in Negril is the best, and there is always plenty of shade if needed. We would recommend this resort, and hope to return soon!

  • Dawn B : Canterbury, United Kingdom
Nice holiday

This hotel is one of the smaller riu hotels but still very good. Entertainment team are really good and work their socks off. Food is very good and drinks are the real macoy. Staff in the restaurants are excellent, nothing is too much trouble. The beach is lovely with lots of fish to be seen. Beware of the stingrays as there are quite a few coming into the designated swimming area. Saying that they normally just swim straight you they are amazing to watch.The only thing we don't like is not having the freedom to just wonder out the hotel for a wonder. The taxi drivers from the hotel are very good and will arrange trips for you , they are a must as there are fantastic places to visit. One big gripe are the men constantly wandering up and down the beach trying to sell marajauna ,all day ever day. It really gets on your nerves after a couple of days . You pay all this money to have a nice relaxing holiday to constantly be disturbed be these ignorant men. Just ignore them if you can and they soon leave you alone. Don't know if I would go back as I feel there are a lot of lovely places to visit in Europe with the freedom to do as you please. Also everywhere you go they want tipping,this is not in the hotel but on trips, even though you have paid to go into places they still want to bleed you dry for more money. YS falls was the only place we found not to keep hasteling you for a tip.

  • cmstiksma : galway
Perfect relaxing holiday

This hotel is the perfect place to unwind and relax. The people at the reception welcoming you with open arms. We booked 2 rooms with partial ocean view but there was no problem providing us with 2 rooms with a beautiful ocean view so we could have the 2 rooms next to each other. The rooms are spotless and kept like that every day. The people at the resort are very nice and helpful. They are really doing their upper best to make you feel welcome and give you the best holiday ever. The bartenders at the pool bar are fantastic and a special thanks to Gray who was walking up and down from the bar to the beach in the heat to provide the guests with the lovely drinks. In spite of the many guests at the resort they do their best to remember you, even by your name!And then the entertainment people. Incredible effort they make to keep you entertained. We were lucky we were there during Independence Day .....one big party. We most definitely will return. Thank you so much people at the RUI palace tropical bay!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch and dinner daily (with made-to-order food stations)
  • Continental breakfast at beach/pool restaurant
  • A la carte dining 
  • 24 hr snacks
  • Alcoholic & non-alcoholic drinks
  • Replenished in-room mini-bar & liquor dispensers
  • Lounge chairs & towel service by pool/beach
  • Introductory scuba lesson in pool
  • Sailing
  • Windsurfing
  • Snorkeling
  • Kayaking
  • Tennis
  • Volleyball
  • Ping-pong
  • Use of fitness centre
  • Sauna/jacuzzi
  • Nightly entertainment
  • Admission to the Disco, drinks until 2am
  • 416 rooms
  • Restaurants including buffet & made-to-order food stations
  • A la carte restaurants: Steakhouse, Japanese, Italian and new haute cuisine restaurant 'Krystal'
  • 4 Bars including a Swim-up bar
  • Disco
  • 2 Pools
  • Children's pool
  • Jacuzzi
  • Tennis courts (lit - fee)
  • Fitness centre
  • PADI scuba diving centre  
  • Gift shop
  • Currency exchange
  • Free Wireless internet
  • Car rental
  • Spa w/sauna
  • Beauty salon & massage services (fee)
  • Medical services (fee)
  • Laundry services (fee)
  • Horseback riding nearby
  • Golf nearby

Junior Suite includes:

  • King bed or 2 double beds with pillow-top mattress
  • Air-conditioning
  • Ceiling fan
  • Satellite flat screen TV
  • Wireless internet
  • Phone 
  • 24 hr room service
  • Turndown service
  • Mini-bar
  • Liquor dispensers
  • In-room safe
  • Full bathroom 
  • Hairdryer
  • Lounge area with sofa or sofa bed
  • Balcony or terrace
  • Max occupancy 3 adults or 2 adults & 2 kids

Suites include:

  • Same as above with, sunken lounge area with sofa or sofa bed
  • Bathroom with hydromassage bathtub and shower cabin

Kids Deals - Two kids 2-12 pay special all-inclusive rate. Pay air & transfers only.

For the Kids - Kids 4-12 can enjoy the entertainment program for children and kids play area and pool. Babysitting services upon availability (fee).

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Wedding Bonus - Book Early & Save 10% on all wedding packages with bookings made 90 days prior to arrival.

Resort Location Map

  • Riu Palace Tropical Bay

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Palace Tropical Bay
Norman Manley Blvd Bloody Bay Beach, Negril Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.