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Riu Palace Tropical Bay

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
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Our Opinion

The Riu Palace Tropical Bay offers great food in both the a la carte and buffet restaurants. The beach here is wonderful with lots of shade from the palm trees and clear calm waters. Staff are helpful and happy to serve, however there is no pool or beach service which you usually get with Riu Palace resorts. The pool areas are a little small and the gym could use some updating, but other than that this is still a great resort. An excellent choice in Negril, Jamaica for couples, singles and families.


Overview

Come and delight in luxury, comfort, impeccable service, all standards of the RIU Palace Hotels & Resorts chain in the renovated Riu Palace Tropical Bay Resort. Located on one of Jamaica's most beautiful beaches, almost all units have been expanded and 24-hour room service introduced as well as the addition of RIU's exquisite haute cuisine restaurant `Krystal'.

Location: Directly on the beach in Negril, 5 min from shopping and downtown, 1 hr drive from the airport.


tripadvisor Traveler Reviews
  • Blink2Click : Vaughan, Canada
Loved My Vacation!!!

Leaving tomorrow :( and I just want to say I loved my vacation. The staff was super friendly and considerate. A big shout out to Easy, Happy Feet, Juicy J, King, Sweetie, Tyson, and all the fantastic, super talented entertainment staff. Shows were always incredible. Jamaican's are ALL super friendly. Shout out to all the chefs, wait staff, bartenders, etc. Food was honestly really good. Hotel itself a little outdated but clean so can't complain. Beach was fantastic and calm.

  • Fatdome : Crawley, United Kingdom
Week away

Arrived at Hotel Riu last week, with a lovely welcome from the reception staff, we got moved to a ground floor room with no problems at all. Check-in was quick and we were supplied with a great rum drink.The room was a nice size and clean, yes the hotel is a bit dated but every where was clean.The beach is great with plenty of loungers and plenty of water sports available along the beach. The pool area is smallish but not that crowded and a good bar. The food was brilliant in most of the restaurants we tried even the buffet was great, the Japanese was the only weak one, not really a proper Japanese menu and very little taste.The best part of the time away was the staff everyone was so friendly especially Andre at the pool bar and the entertainment team were brilliant and work very hard to make sure everybody is ok, with entertainment very night.Yes worth a stay.

  • tjegan : Northumberland, Pennsylvania
A week on the beach.

We had a comfortable large room with ocean view on third floor that was really nice. The buffet choices were extensive and we thoroughly enjoyed that aspect of the vacation. Special kudos to wait staff personel, Powell and Camille who took really good care of us.We would, however, recommend that the management replace broken beach chairs and remove leftover dirty plates and plastic glasses, during the day, that patrons left on the sand and chairs. Also, this property has a definite shortage of rest rooms near the pools and beach area.Despite the fact that we carefully scheduled a luggage pickup time prior to our day of departure, there was some confusion between bell boys and front desk so our luggage was not picked up on time, thus delaying our fellow passengers on the shuttle bus.

  • :
Best place ever!

OK this was our 13th visit to our second home Riu Palace Tropical Bay. We have always had a amazing time because of the people who work here. Andrew (pool bar) always makes our day, he is the best bartender ever! Gray, Cedrick, Keneal all are wonderful as well. Judean at front desk helped us with our room,and made sure we where taken care of. Entertainment - Happy Feet, and Easy are so funny and always made us a priority can't say enough about them. Restaurant servers Nazerine, Jermaine, Damion, Aldwayne, Jervin, always made our tables look beautiful with flowers, and talk about service with a smile! LifeGuard Conrad always made sure we had chairs in the morning. Besides all the wonderful people that work here the beach, sunset, and just being there is the best vacation ever! Been to many other vacation spots and will always keep coming back to this hotel forever. Thank you to all our wonderful family in Jamaica for making our vacations the best! Miss you all already! See you again soon!

  • ELK45 : Rhode Island
Fantastic Week at The Riu Tropical Bay

My family of 4, with 2 adult children ages, 21 and 23, loved our week at this Riu. I was a bit nervous about doing an all inclusive. In the past when we have done them, I get an antsy feeling, like I need to get off the reservation. But I did not get that feeling here at all. It is a large resort, with many places to hang out.Morning coffee up on the veranda, was amazing. Double shot lattes made by Charlene? (may have name wrong), was fantastic. She was a doll, and knew me and my husbands name by the first day.Our room was moved, due to a broken AC. They were very nice about this, and we were moved to where we could see the ocean.The food in the buffet is good for breakfast and lunch. We sampled all the specialty restaurants, and liked them all, EXCEPT for the Italian. The woman in charge of that restaurant was rude, so that put a bad taste in our mouth, and then the food itself was terrible. But the Crystal, Steak, and Japanese place were all lovely. The seating for these places is a bit odd. Your whole party has to be there together by 6:30 when they open, or you end up waiting around, while they reset the whole restaurant before letting additional people in. Not sure why they do it this way. But if you are mellow about it, it is fine. Or if your hungry, just go early.The beach is gorgeous. Not only the white sand, and blue water, but the tall trees, that provide shade are stunning. We had no problem with bugs. Had to search for lounge chairs on occasion, but always found some available that we could drag to shade.The service around the resorts, for drinks, entertainment, front desk, housekeeping, maintenance, were all above and beyond great. Never a frown. Always accommodating and very cheerful. We tipped frequently, a couple of dollars, left on the table, bars. It is not much for us, and means the world to all the hard workers. The front desk, will break your 20's into 1 dollar bills for you.Titus, one of the entertainers, taught us how to play Dominoes one afternoon, by the pool. Plenty of games: corn hole, horse shoes, beach volley ball, pool volley ball, water polo.The crowd, was mostly 40-60 year olds. As my 21 year old daughter said, it's like spring break for middle aged people. We did private Taxi with Rocky's to and from Montego bay $140 round trip. Totally worth it. Went to Mayfield falls, and Rick's Cafe. All fun.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch and dinner daily (with made-to-order food stations)
  • Continental breakfast at beach/pool restaurant
  • A la carte dining 
  • 24 hr snacks
  • Alcoholic & non-alcoholic drinks
  • Replenished in-room mini-bar & liquor dispensers
  • Lounge chairs & towel service by pool/beach
  • Introductory scuba lesson in pool
  • Sailing
  • Windsurfing
  • Snorkeling
  • Kayaking
  • Tennis
  • Volleyball
  • Ping-pong
  • Use of fitness centre
  • Sauna/jacuzzi
  • Nightly entertainment
  • Admission to the Disco, drinks until 2am
  • 416 rooms
  • Restaurants including buffet & made-to-order food stations
  • A la carte restaurants: Steakhouse, Japanese, Italian and new haute cuisine restaurant 'Krystal'
  • 4 Bars including a Swim-up bar
  • Disco
  • 2 Pools
  • Children's pool
  • Jacuzzi
  • Tennis courts (lit - fee)
  • Fitness centre
  • PADI scuba diving centre  
  • Gift shop
  • Currency exchange
  • Free Wireless internet
  • Car rental
  • Spa w/sauna
  • Beauty salon & massage services (fee)
  • Medical services (fee)
  • Laundry services (fee)
  • Horseback riding nearby
  • Golf nearby

Junior Suite includes:


  • King bed or 2 double beds with pillow-top mattress
  • Air-conditioning
  • Ceiling fan
  • Satellite flat screen TV
  • Wireless internet
  • Phone 
  • 24 hr room service
  • Turndown service
  • Mini-bar
  • Liquor dispensers
  • In-room safe
  • Full bathroom 
  • Hairdryer
  • Lounge area with sofa or sofa bed
  • Balcony or terrace
  • Max occupancy 3 adults or 2 adults & 2 kids

Suites include:


  • Same as above with, sunken lounge area with sofa or sofa bed
  • Bathroom with hydromassage bathtub and shower cabin

Kids Deals - Two kids 2-12 pay special all-inclusive rate. Pay air & transfers only.

For the Kids - Kids 4-12 can enjoy the entertainment program for children and kids play area and pool. Babysitting services upon availability (fee).

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Wedding Bonus - Book Early & Save 10% on all wedding packages with bookings made 90 days prior to arrival.

Resort Location Map


  • Riu Palace Tropical Bay
    Negril,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Palace Tropical Bay
Norman Manley Blvd Bloody Bay Beach, Negril Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.