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Riu Palace Tropical Bay

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Our Opinion

The Riu Palace Tropical Bay offers great food in both the a la carte and buffet restaurants. The beach here is wonderful with lots of shade from the palm trees and clear calm waters. Staff are helpful and happy to serve, however there is no pool or beach service which you usually get with Riu Palace resorts. The pool areas are a little small and the gym could use some updating, but other than that this is still a great resort. An excellent choice in Negril, Jamaica for couples, singles and families.


Overview

Come and delight in luxury, comfort, impeccable service, all standards of the RIU Palace Hotels & Resorts chain in the renovated Riu Palace Tropical Bay Resort. Located on one of Jamaica's most beautiful beaches, almost all units have been expanded and 24-hour room service introduced as well as the addition of RIU's exquisite haute cuisine restaurant `Krystal'.

Location: Directly on the beach in Negril, 5 min from shopping and downtown, 1 hr drive from the airport.


tripadvisor Traveler Reviews
  • dentaff : Long Island, New York
Great Negril RIU....

This was our first time in Negril for a week, Oct. 9-15....usually we spend the day sightseeing and socializing and head back to Montego Bay area. This Hotel was wonderful, the staff very friendly, the beach was awesome. There were plenty of beach chairs and shaded area. We were told they are planning a much needed renovation for next September. The food variety was adequate, we did not get to try any of the specialty Restaurants because my wife and I were satisfied with the buffet dinning. The room, 2214, faced the ocean with a partial view of the Palm tree garden. Please take the 15 minutes walk along beach to RIU CLUB Hotel, food was much better and hotel was just renovated....Our only disappointment came with the advertised Beach Party, we were all pumped and excited about dancing and partying, NOT. This was basically adults playing musical chairs....boring and lame RIU....we ended up going to Margaritaville in town the following Night, much better.....

  • tripadvice10 : Toronto, Ontario
An enjoyable Holiday

I visited the hotel in March along with my daughter, her husband and two grandchildren. It was a super holiday....excellent food, activities and most service. The beach is spectacular.. At the breakfast and lunch buffets, Mario provided superlative service. Three cheers to him for going above and beyond at breakfast and lunch! The family left mid-week and I remained for four more days as a single ....that's when service at the dinner buffet was non-existent. As a single I might as well have been invisible. At one dinner meal, I had to get up and request water from a server. There is a definite need for improvement at the dinner buffet for singles. Maybe Mario should be brought in to train the dinner servers.

  • mary p : Ipswich, United Kingdom
fantastic holiday

Came here from 28TH to 13TH OCT we had a fabulous holiday nothing to complain about we do not go to these hotels looking to find fault, we would like to thank management and all the staff for making our holiday so special.this is a very welcoming place to visit .the rooms are immaculately kept all the restaurants food is of a very high standard with the waiters and waitresses being second to none all the bar staff are good at what they do and are very nice and happy The shows they put on are very professional and of a very high standard and very entertaining a special thanks to the to the lifeguard TETRON who was a BIT OF A LAD and the annimation team especially DIAMOND and the gorgeous SABI who were the icing on the cake we will be back after the refurbishment

  • beebers2014 : Montreal, Canada
Best vacation yet!!

Today is our last day at this all inclusive. The hotel is nice and clean, a little out dated but we don't come here for the hotel or the hotel rooms. Food is delicious and there is plenty of it. Staff is super friendly and helpful. The beach is gorgeous. We honestly felt at home!!There are a few negatives... the beds are hard as rocks. We did not sleep very well. The entertainment, or lack thereof, would need some updating. The night shows are cheesy and un relatable. Although the staff do their best to entertain, it seems they are in desperate need of fresh ideas. And the pool needs an update - bad.But these negatives do not over ride all the wonderful things about this hotel, which I highly recommend! This was our first trip in a Riu and in Jamaica and surely look forward to coming back!!

  • nikkitoffee : liverpool
10th Anniversary trip

My husband and I have not long returned from a fabulous two weeks here. I had emailed the hotel a few weeks before to inform them that we had previously came to the hotel to celebrate my honeymoon and that we were returning for our 10th anniversary. Check in was fast and pleasant and we were congratulated on our anniversary, given a complimentary rum drink and given our room information. We were upgraded us to an oceanfront room which faced the ocean and was perfect break for us to sit on the balcony to view the sunrise and sunset along with the whole beach and listen to the sea. The room was absolutely spotlessly clean. Our mini fridge was stocked to the brim with red stripe beer, water, soda, tonic, etc. They also left us a bottle of champagne with a beautiful note congratulating us, which was a lovely touch. They do housekeeping twice a day and this includes a turn down service in the evening, they also provided plenty of towels in the bathroom. Every member of staff was extremely welcoming and greeted us with a cheery 'good morning' and a smile. Entertainment staff are brilliant, they worked so hard all day and night long. Especially Sweetie, Diamond Candy, Happy Feet, Megatron, OJ, Flex and Extreme, who always made a point in engaging us in conversation and getting to know the guests. The main buffet restaurant for breakfast was excellent, so much choice. The lunch buffet also was fabulous – stir fries and pasta dishes made fresh, salads, and jerk chicken bbqs on the beach. Try and stay in the same section for every breakfast/lunch/dinner and you will build a friendly relationship with the servers which goes a long way. We only ate at one speciality restaurant and that was the steakhouse, we had a table facing the beach and it was very chilled and relaxing. The beach was stunning, take some bread in the sea to feed the fish, what an experience! There are always enough sun loungers around the pool and beach and you can always find some shade. Pool bartenders were great and very knowledgeable, let them make some drinks for you not on the menu. Purple rain was my favourite.We had a fabulous holiday in a fantastic hotel. We met some wonderful people who helped make our holiday. We won’t be leaving it 10 years until we return again.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch and dinner daily (with made-to-order food stations)
  • Continental breakfast at beach/pool restaurant
  • A la carte dining 
  • 24 hr snacks
  • Alcoholic & non-alcoholic drinks
  • Replenished in-room mini-bar & liquor dispensers
  • Lounge chairs & towel service by pool/beach
  • Introductory scuba lesson in pool
  • Sailing
  • Windsurfing
  • Snorkeling
  • Kayaking
  • Tennis
  • Volleyball
  • Ping-pong
  • Use of fitness centre
  • Sauna/jacuzzi
  • Nightly entertainment
  • Admission to the Disco, drinks until 2am
  • 416 rooms
  • Restaurants including buffet & made-to-order food stations
  • A la carte restaurants: Steakhouse, Japanese, Italian and new haute cuisine restaurant 'Krystal'
  • 4 Bars including a Swim-up bar
  • Disco
  • 2 Pools
  • Children's pool
  • Jacuzzi
  • Tennis courts (lit - fee)
  • Fitness centre
  • PADI scuba diving centre  
  • Gift shop
  • Currency exchange
  • Free Wireless internet
  • Car rental
  • Spa w/sauna
  • Beauty salon & massage services (fee)
  • Medical services (fee)
  • Laundry services (fee)
  • Horseback riding nearby
  • Golf nearby

Junior Suite includes:


  • King bed or 2 double beds with pillow-top mattress
  • Air-conditioning
  • Ceiling fan
  • Satellite flat screen TV
  • Wireless internet
  • Phone 
  • 24 hr room service
  • Turndown service
  • Mini-bar
  • Liquor dispensers
  • In-room safe
  • Full bathroom 
  • Hairdryer
  • Lounge area with sofa or sofa bed
  • Balcony or terrace
  • Max occupancy 3 adults or 2 adults & 2 kids

Suites include:


  • Same as above with, sunken lounge area with sofa or sofa bed
  • Bathroom with hydromassage bathtub and shower cabin

Kids Deals - Two kids 2-12 pay special all-inclusive rate. Pay air & transfers only.

For the Kids - Kids 4-12 can enjoy the entertainment program for children and kids play area and pool. Babysitting services upon availability (fee).

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Wedding Bonus - Book Early & Save 10% on all wedding packages with bookings made 90 days prior to arrival.

Resort Location Map


  • Riu Palace Tropical Bay
    Negril,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Palace Tropical Bay
Norman Manley Blvd Bloody Bay Beach, Negril Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.