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Sunset at the Palms

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
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Overview
Set amidst gardens of trees and flowering plants at the edge of Negril, Jamaica's laid-back, west coast resort area, the intimate, all-inclusive Sunset at the Palms offers chic and serene accommodations - an environment so tranquil and calm, it will leave you breathless.

Location: Across the road from the beach in Negril, 60 minutes from Donald Sangster Airport.

tripadvisor Traveler Reviews
  • Jules D :
Best review straight to the point and honest

Ok so i will try to be brief in my experience some of my pros may be cons to the reader and vice versa but here goesHotel wAs beautiful very green and clean and beautiful wood structure ( not a piece of concrete in the entire resort) a draw back was it was a little warm even in the room with the ac on full blast 60 degrees the rooms stay about 75 degrees because of the wood structure did hold the cool air well, with the wood vented windows. Mosquitos are a problem make sure you bring OFF deep woods because all dining is done outside unless you call for room service and mosquitos out day and night. Birds are really friendly and sometimes land on the bar where the food is. Also the rooms aren't very sound proof you can hear the crickets and frogs chirp ALL NIGHT but kind of relaxing. There is a mosquito truck that sprays the property everyday but because the rooms are so "airy" you have to smell the the pesticide for about 15 minutes.Staff very friendly and warm no complaints at all about them!!!!Hotel is not on the beach you have to cross the street to the designated section of the beach for the resort but beach front very nice and beach front food tasty. All and all was totally worth the money would go there again

  • sonitee :
Beauty of nature, comfort, as well as a great deal of authenticity!

Let's start by saying that we don't usually do all inclusive hotels much anymore, because most of them are too big and crowded for our liking.... THIS IS NOT YOUR AVERAGE ALL INCLUSIVE HOTEL!! We are SO pleased with our stay, we definitely will go back!! This is a very personalized, select and private property. There are only a small number of accommodations, therefore not as many guests, so the staff gets to know the guests very quickly, which makes it feel like a home away from home! This resort seems to attract a very good quality crowd, and by that, I mean that guests are very respectful of each other and the staff alike, which is very important to us in enjoying a vacation. But most importantly, the staff is fantastic. Everyone left a very positive impression on us, with no exception. We have particularly appreciated Sharon's friendly service, always with a smile and great positive attitude! We always looked forward to Sifford's class and professionalism at dinner, as well as great conversations!! Chef Opal is an outstanding young talent, and I noticed how she displays confidence in public speaking while presenting the different courses during the Chef's Showcase. Although the singer by the name of Tia is likely not a direct employee of the hotel, we were amazed at how talented of an entertainer she is, she's the one that got the crowd going the most during the whole week!! I really enjoyed my private nature walk presentation with Headley.We really like how the buffet has a perfect balance between international and local dishes ( which, by the way, are prepared in a very authentic way).The treehouse-style accommodations give a very romantic feel to the vacation. We took a lot of pictures of the vegetation and birds (especially the Doctor Bird) around our treehouse.The set up for the beach is great! We really like how there is a lot of nature and trees on the beach grounds. It maintains the theme of the property as a whole. There is never any issue whatsoever regarding getting a chair at the beach, as there are more chairs and space than there are guests. The water is very calm, and the beach very clean. No seaweeds at all. Spent a lot of time in the water, either just sitting in shallow water while relaxing, or doing swimming laps across the perimeter (that's how calm the water was).You can watch beautiful sunsets at the beach, but also amazing sunrises early morning, looking towards the mountains, from behind the 700's treehouses.The gift shop is small but still has a lot of variety. We found their prices exceptionally low,even compared to local markets. On top of that, they have a day or two with 50% off all clothes, which was a real steal!!! Unless you're looking for something specific that they don't carry, it's not worth looking outside of the resort as far as prices go.The gym needs some of their equipment repaired (leg extension, leg curl, and one other one).We highly recommend this property to any nature lover who values quality over quantity!!!!Carl and Sonia

  • Supercoolone1 : Chatham, Illinois
An awesome vacation

The staff were very professional and took pride in what they did. The hospitality was amazing. Many friendly people who became friends.The resort superseded above their reputation. The tree top environment was amazing and the grounds were well groomed. Security was provided at the private beach and food was always available. Bravo...to all of the staff of Setset at the Palms!!!

  • mtljack : Montreal, Canada
Time seems a little slower here.

The Property:This is truly a magnificent property. You feel like you are in a tropical paradise. The grounds are beautiful and well maintained. Pool is nice but small. Don't plan on doing lengths. The gym was a disappointment. 3 treadmills but 2 of them were broken. The resort has also chosen to rent out yoga mats for 5 dollars a day. Really? Paying over 2000$ Cdn for a week and they ask to rent the mats is cheap.The Room: Bed is comfortable. Balcony is great. Room needs some updates though. The TV is an old tube model from the last century. A digital safe would be nice too. We had problems with the old style key model. Wi-fi is sketchy. Overall some sprucing up would be welcome.The Beach: Across the road but not really an issue. 5 minute walk max. The beach itself is small but great. Sand is soft. No rocks. A private beach with no one hassling you. The big downside is there is no access to the 7 mile beach. SATP is on Bloody Bay. not the 7 mile.Food:Overall good but not outstanding. Beach Grill was excellent. Kevin makes a mean jerk chicken. The main problem with the buffet was a lack of fresh fruit and salad. You expect a greater selection for the price you pay. Lots of cake though if you like that.Service: The staff, to a person, were friendly and always there to help. They seem to enjoy working there and the smiles are contagiousThe Verdict:It is certainly a calm and peaceful resort. It could be so much better with some small adjustments including a better selection of healthier options at the buffet. Life does operate at a slower pace at SATP and that is its true appeal.

  • Marianne R : Milwaukee, Wisconsin
Unique Gem

This is not like any other all-inclusive resort I have been to--in best way! Each tree house bungalow (most containing two units) is landscaped. The entire space is beautiful and relaxing. The smaller scale makes the experience more personal. Many of the tropical plants are labelled and you can take a tour with expert gardener, Headley, who obviously loves what he does.There is a crossing guard to the beach which is also beautiful, with a resort bar and grill--and a beautiful sunset. Evening entertainment includes a piano bar with Mr. Tucker, who also loves what he does--and often a band, later for dancing. Food included more Jamaican dishes than I have seen elsewhere--and lots of vegetables at every meal, both pluses. The seated restaurant options were good change-ups from the buffet. Our bungalow near the pool and designated outdoor smoking area seemed loud at night, before 11:00 PM, so if noise is a concern you would want to stay away from that area. In room WiFi was inconsistent.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch, and dinner daily
  • Snacks
  • Unlimited international alcoholic and non-alcoholic beverages
  • Afternoon tea
  • Snorkeling
  • Kayaking
  • Paddle boats
  • Sunfish sailing
  • Daytime tennis
  • Table tennis
  • Volleyball (beach)
  • Nightly entertainment
  • 65 rooms
  • 1 Buffet (Caribbean, International, Jamaican)
  • 1 a la carte restaurant (Asian, International, reservations required)
  • 1 BBQ/Grill
  • 3 bars, including: Beach bar, Swim-up bar
  • 1 pool
  • Cabanas
  • Beach huts
  • Fitness Centre
  • Tennis court
  • Water sports centre
  • Gift shop
  • Internet access
  • Theatre
  • Spa
  • Outdoor whirlpool(s)

Treetop deluxe, garden view with balcony includes:

  • 1 king-size bed
  • 1 bathroom with shower only
  • Robes & slippers
  • Telephone
  • Air conditioning and ceiling fan
  • Satellite television
  • Hairdryer
  • Coffee maker
  • In-room safe
  • Mini fridge, stocked daily with water, soft drinks and local beer
  • Iron and ironing board
  • Occupancy: 2 adults

One bedroom suite, garden view with terrace includes same as above, with:

  • 1 king-size bed or 1 queen-size sofabed
  • 1 full bathroom
  • Sunken living room area
  • Occupancy: 3 adults

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Weddings - Wedding package is available. Please inquire for details.

Resort Location Map


  • Sunset at the Palms
    Negril,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sunset at the Palms
Norman Manley Blvd, Negril Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.