Sunset at the Palms
- What's Included
- All Inclusive Features
Sunset at the palms is a 10. Great place great service. Nepaul Reid is the greatest bar tender. One of many great people that work there. The staff is wonderful. Great food. Nice beach. Definitely going back
My wife and I have just recently returned from our third trip to Sunset at the Palms (fourth to Jamaica). Out of selfishness I have not written a review because I would like to keep this place a nice little secret. But, that is not fair to all the people that work hard at making this all-inclusive resort one of the best places I have ever gone to. Like I said, this is the third time we have been there and it is truly a home away from home. On our second trip and on this last trip we were greeted as returning family – not “just another guest to be served”. All the staff and servers go out of their way to make your stay the best time possible. Across the board, all of the staff and workers are the best. We have gotten to know a lot of them and my wife and I look forward to going “home” again and getting caught up with our friends. This is a small resort set in the Jamaican forest, so you get a quiet and intimate setting, without all the loud “party even if you don’t want to” atmosphere. The resort does bring in some local bands and singers so that guest do get to enjoy some of the local music and entertainment. But, the way the resort is set up you don’t have to listen to it if you don’t want to and it does not go on all night. There are a few of the room that are close to the stage area, so they might be a little noisier then the rest, but for the most part the rooms are spread out and separated from the main area.The rooms are quite unique, they are in a raise building and one building has two rooms, you go up a set of stairs and go either left or right to your room. So, there are no shared wall with noisy neighbors or noises coming from people walking down a hall, etc. You will get some noise from outside the room of course, from the walkways that go in and around the resort grounds. As far as the rooms go, they are set up very nicely and are very comfortable. You get a King size bed, desk, mini fridge and a few other things that you might need for your stay (like a bathroom). The rooms are great and the way they are set up you get to enjoy the beauty of a lush Jamaican forest. One of the few issues I have with Sunset at the Palms are their small water heater. Sometime when you have four people (the two rooms share the same water heater) taking showers the hot water runs out. But, I don’t go there to take showers, so it’s not that big of a deal. The other issue I have with the resort is the spa location. It’s next to the tennis court, they need to either move the spa or the tennis court. The two do not belong in the same area, in my opinion. I do go there for the beach though. And the beach is gorgeous! Bloody Bay is comparatively small and if you like huge waves to body surf you won’t get them. But, because the bay faces the west, what you do get are the most spectacular sunsets. The water is warm and clear, great for snorkeling. The beach crew does a great job of cleaning the area and waiting on the guest. There is a full service bar and grill located on the beach, so there really isn’t a reason to go back to the main resort once you are on the beach. Yes, there is a road between the main resort and the beach. There is an employee to help with the crossing and it’s not that far or that big of a deal to get to the beach. I have been to other resorts that it’s a half mile (800 meters for those of you that use the metric system) or more to the beach. This is way easier than some of the other places I have been. Anyway, it is the Caribbean ocean… it’s worth the walk. The chefs do a great job of preparing a wide verity of food for both the buffet and the sit down restaurants. They show off their talents by having a different theme each night (international night, Jamaican night etc.). I am a picky eater and I was able to stuff myself every night. The sit down restaurants – the Lotus Leaf and the Chefs Table – are where the chefs really shine. The seating is limited, so you will want to make reservations as soon as possible, they fill up quickly. We also like that they use produce and meat/fish from the island, so for the most part everything is fresh. There is a place on the beach, just to the North of the resort that you can pick out your own lobster and have it grilled. It has no connection with the resort and it may look a little dicey, but man the lobster is prefect. Give it a try, it is called the Office of Nature.I guess what we love the most about this resort, and all of Jamaica, are the people. The Jamaican people love life and have an upbeat vibe about them. Do you have to be careful while traveling there? Hum well yes, of course you do. But that’s true for anywhere in the world today. The Jamaicans, for the most part, make their living off of tourist and therefore it is reasonably safe to travel to the resort areas/tourist spots. The people at the Sunset at the Palms are like a family and by the second day there you will notice how this attitude will spill over. It had been almost a year between our first visit and our second. Without us saying anything, the people would stop us and say that they remembered us. We were greeted as returning family. This is why we went back a third time and will return again. There isn’t enough space to write all the great things this resort has to offer. Is it prefect, no. But the staff strive to make it better and better every day.A few more things – traveling info. It’s about a 90 minute drive from Montego Bay’s airport. You can usually book your airport/resort transfer thru the agency you book your resort stay with. These may take a little longer because you will have to stop at multiple resort to drop others tourist off for their fun in the sun. Some of the people we talked to this time around said that it took them three hour to get to the Sunset. So, be aware of that. You can go on line and look for taxis, they will take you for about the same cost, sometimes a little more – depends on the taxi service. Also, if you are willing to spend a little more money ($30 USD per person), I would recommend using the MOBAY thingy for when you are entering the country. The first couple of times we flew into Jamaica it took us an hour and a half to go thru customs and all that. This last time we went thru customs etc. in about ten minutes by using MOBAY. And, we got enough rum punch to last the whole 90 minute drive. My time is valuable to me, so if I can shorten my time in line or sitting on a bus with a few more dollars here or there I will. I know some people aren’t that way, but I thought I would add those two time savers in there. I hope this review is helpful, let me know if you have any questions.
This is the only time we have left the country and it was the most beautiful place I've ever seen in my entire life. The staff were friendly and the food was good. The pool was nice and the beach was incredible.
We chose this site because we wanted to snorkel. However, we discovered that while the beach is a great place to swim, sunbathe, walk or take advantage of a number of water options, you need to book a tour to snorkel.The meals are good and the service is extremely good. A special thanks goes out to Loleta,who worked with us for nearly an hour to resolve a tour issue . She was very helpful.It has beautiful grounds and the is an area right down the beach where you can shop for souvenirs if you choose . The vendors are reasonably respectful if you say noAll the restaurants and rooms are a short walk from the beach . There is a resort run grill and bar on the beach .
Where do I begin?? In my 50+ years of life, I have never experienced the tranquility that I experienced at Sunset at the Palms. If you only look at the web page or other Internet sources to get an idea of what you stay will be like, then you are going to miss a huge piece of the lifestyle found at this resort. Let me start with things you won’t find on the web: First; the staff and employees are outstanding. Each person we came in contact with was friendly and professional. They wanted to talk and share about their country and even their personal stories. We actually made friends while we were staying at Sunset at the Palms. Second; the serenity of the grounds is truly like a tropical escape. We sat on our balcony and was surrounded by bamboo and other tropical plants. The rest of the world was blocked off and we could simply relax in the beauty surrounding us. Third; the beach is fantastic! I’ve been all around the world and experienced the frying pan with sand known as the beach. The trees over the beach allowed for much needed shade.As far as what you’ll see on the web: The grounds of the spa are immaculate! The cabin (tree house as they call it) are gorgeous! The food and drink flows well. This was a completely satisfying stay and I can’t wait to return.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch, and dinner daily
- Unlimited international alcoholic and non-alcoholic beverages
- Afternoon tea
- Paddle boats
- Sunfish sailing
- Daytime tennis
- Table tennis
- Volleyball (beach)
- Nightly entertainment
- 65 rooms
- 1 Buffet (Caribbean, International, Jamaican)
- 1 a la carte restaurant (Asian, International, reservations required)
- 1 BBQ/Grill
- 3 bars, including: Beach bar, Swim-up bar
- 1 pool
- Beach huts
- Fitness Centre
- Tennis court
- Water sports centre
- Gift shop
- Internet access
- Outdoor whirlpool(s)
Treetop deluxe, garden view with balcony includes:
- 1 king-size bed
- 1 bathroom with shower only
- Robes & slippers
- Air conditioning and ceiling fan
- Satellite television
- Coffee maker
- In-room safe
- Mini fridge, stocked daily with water, soft drinks and local beer
- Iron and ironing board
- Occupancy: 2 adults
One bedroom suite, garden view with terrace includes same as above, with:
- 1 king-size bed or 1 queen-size sofabed
- 1 full bathroom
- Sunken living room area
- Occupancy: 3 adults
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Weddings - Wedding package is available. Please inquire for details.
Resort Location Map
Sunset at the PalmsNegril,Jamaica
- Hotel Contacts
- Extra Info
Norman Manley Blvd, Negril Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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