Couples Sans Souci
- What's Included
- All Inclusive Features
We visited Sans Souçi on a day-pass and we were delighted by its easy elegance and understated charm. The staff were attentive and kind, and the grounds were replete with hidden sanctuaries (like hot tubs, small stretches of beach, spa huts overlooking the Caribbean, etc.). This resort has all the amenities you may want without the hustle and bustle of larger, busier resorts. We had the space to wander, ate and drank well and enjoyed a number of activities from water sports to hat making all in a single day. For those looking for a day away or more, Sans Souçi offers a genuinely care-free escape.
We stayed at Couples San Souci for our honeymoon and loved every minute of it. The accommodations, food, service and activities were all great! We enjoyed an outdoor couples massage overlooking the ocean, snorkeling, a private dinner on the beach and the au natural beach. We only wish the restaurants were also open on Tuesday and Friday nights during the buffet dinners on the lawn. The "entertainment" could use some improving, but overall, everything was wonderful and we can't wait to go back!
My husband and I booked this resort for our 10 year wedding anniversary upon reading very good reviews and watching YouTube videos. We spent a lot more money to come here than some previous resorts we have stayed at and were sorely disappointed! The good: We love the old steps, it adds to the beauty of the resort. Our room was in the building next to reception, 3rd floor on the top of the cliff, gorgeous with amazing views!! It was very quiet there and convenient near the ballon bar near the lobby. It is a beautiful resort and the meandering pathways which are never the most direct route add seclusion in many places and make the resort feel bigger than it is. The beach activity staff is great and engaged with guests in helping them with sailing, stand up paddle boarding or booking sunset cruises, etc. We did book a sunset cruise that unfortunately got rained out, but the staff was very gracious in explaining everything and trying to rebook the event (which we couldn't do due to leaving the next day).The bad: Food - very very limited with specific dining hours,very repetitive. We aren't "foodies" and likely don't appreciate the preparation that goes into some of the dishes, but we also aren't looking for generic buffet fare. Dress code at the Pallazina restaurant is NOT enforced...we saw numerous people not abiding by the dress code and even saw one gentleman wearing cut of jean shorts and barefooted to dinner. Maid service - one afternoon around 4pm the cleaning lady knocked on the door (I was in the shower) wanting to make up the room and my husband asked her if she could come back in 45 minutes and she said "no" she was not coming back. Room service - the breakfast menu was left on the door the day we arrrived (for breakfast the following morning) and we did not receive it -we had to go to guest services to get this resolved. Also, took 3 times to get the minibar request to our room - we made our request pre arrival as well as 2 in person meetings and arrived to find the cabinets empty. This was finally stocked 2 days after our arrival. There was no umbrella in the room which is usually not a big deal - though we encountered a problem when it started to downpour. The resort is fairly spread out and being an older quaint resort does not have the covered walkways at newer resorts (not a bad thing). We went to reception to ask for one - she said one should have already been in the room - but she did call housekeeping who said they would bring one to the room when it stopped raining. What?!?! The bellman Mario was as shocked as we were at that response and went and found an umbrella for us - Thank you!!There are 4 pools at the resort (we like the pools better than the beach usually when at resorts). The small pool closest to the lobby is rarely used, likely because it has no chairs, loungers, etc near it. This may be due to a decision to keep it low use due to its proximity to the lobby and used more as a feature than a pool. It has a nice artificial waterfall that trickles into. The second pool directly below that one nearly at the sea is small also and is serviced only by a juice/smoothie bar (no alcohol, though I guess you could bring it from the other bars). The third pool is the small main pool near the beach area and tended to get very loud with activities occurring here as well as a good deal of partying and drunken behavior. This included a group that was over the top (vomiting, vulgar language), though nothing was done. The bartender related they couldn't wait til they leave at the end of the week. The fourth pool is on the nude side (not clothing optional as you must be nude) and is fairly small also and usually very crowded.There is coffee in the business/internet area that seems to be brewed every morning..but...be forewarned. My husband got very sick one morning after drinking it (he didn't eat or drink anything else that morning). The next morning he checked out the coffee again which was fine but opened the cream container to find large chunks of "clotted" milk and worm-like bugs in the fermented cream. Case closed on that investigation...lol. We did go visit Couples Isle Tower one day which is complimentary as it's sister resort. This was a nice outing. That resort is much smaller than San Souci but retains the 1950s/1960s vibe that it is famous for and is a very short shuttle ride (5 minutes or so). It has a very narrow beach and two small pools. We did eat here and found the food mildly better than the food at San Souci.The one thing that is really weird about the resort is the weird clique-ish behaviors of the guests of those who visit the nude side and those who don't. My husband and I did not sunbathe over on the nude side, not because of any prudish views on our part (we are both very fit and not ashamed of our bodies) but more from the attitudes of those who do frequent that side of the resort. Almost a sizing up when encountering other guests.For paying almost $1000 more than usual for an all inclusive resort it is NOT worth it. Also, ahead of time i had emailed the resort with a few questions noting it was for our anniversary and nothing special was done for us. This resort was very disappointing for us and we will not be returning.
Adult Room was nice !!! One of my favorite resorts ..... Had small issues with room service. Resort offers great activities that includes water recreation for free. On the outside they assist with booking tours of the city. Resort has great staff very friendly. They have wonderful restaurants on site with great food and great choices. Each night the hotel offers a different activity for entertainment which was a plus. It is plenty to do on site I have been to this location twice.
Everything I read was true and so much more. I like the smaller resort. More peaceful and more attention from staff. Scenic views, excellent drinks and meals without buffets. Only downfall for us was the weather, but even in the rain, it was magnificent!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch & dinner daily
- All beverages (domestic and premium brand liquor, house wine by the glass, beer, soft drinks and bottle water)
- In-suite dining (6am-11pm)
- 2 beaches with one clothing optional
- Hobie cat sailing
- Water skiing
- Aqua cycles
- Glass bottom boat rides
- Scuba diving with resort course
- Nightly entertainment
- Golf at Upton Golf Club's 18 hole course, green fees & transfers (cart and caddy not included)
- Free admission to Island Village, home of Jimmy Buffets' Margaritaville
- Shopping tour to Ocho Rios
- Dunns River Falls Tour
- 150 rooms
- Buffet and a la carte restaurants (Italian, French, Jamaican)
- 6 bars, including: Beach bar, Swim-up bar
- 4 pools, 3 freshwater and 1 natural mineral pool
- Fitness Centre
- 2 lit tennis courts
- Beauty salon
- Games room
- Scuba diving centre
- Gift shop
- Meeting facilities
- Water sports centre
- Medical services on site
- Complimentary internet access
Verandah Suites include:
- One room suites with 2 twins or 1 king bed
- Satellite TV
- iPod docking stereo
- Coffee maker & kettle
- In-rooms safe
- Spacious marble tiled bathroom
- Spacious verandahs
- Max occ. 2
Ocean Balcony Suite, Ocean Jacuzzi Suite, Beachfront Jacuzzi Suite, Penthouse Ocean Suites also available.
Honeymoon Bonus - To be eligible for the honeymoon bonus, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.
Free Wedding - Wedding packages available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Couples Sans SouciOcho Rios,Jamaica
- Hotel Contacts
- Extra Info
Route A3, St-Mary PO Box 103, Ocho Rios Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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