Moon Palace Jamaica Grande
- What's Included
- All Inclusive Features
Stay in 'Grande' style in Ocho Rios at this all-inclusive offering luxurious accommodations, fine dining, delicious snacks, top-shelf drinks, 24-hour room service and free wireless Internet. Moon Palace Jamaica Grande offers a great location from which to explore the area - Dunns River Falls, Dolphin Cove, Fern Gully and the Green Grotto Caves are only a short drive away. You'll never be bored here -� the extensive facilities and activities include an expansive pool area, tennis, watersports and two nearby golf courses. This resort is only a short walk to Ocho Rios, where you will find a straw market, great duty-free shopping, a variety of restaurants and hopping nightclubs.
Location: Directly on Mallards Beach in Ocho Rios, 90 minutes from the airport.
This is the best resort I have ever stayed in! Every detail is meticulously thought out.. I always bring my own blowdryer when traveling due to poor quality offered at most resorts. Not here. Full line of Chi proffessional dryer, flat iron, and hair products for use at no extra charge. The room is spacious, clean, and modern. There are bars all over the compounds, the pools are amazing and the food is great. No making reservations like other resorts to have dinner. The quality of the food is also good, and there are many options. Sushi, sea food, Italian, and dessert bar, pizza, and even the buffet is awesome. The beach is lovely and there is bar service so you can have a drink by the water. Also to add about the beach, there are even dolphins on the premises. For a fee you can swim with them. Lastly, You can also take a short walk into town, and it is touristy but safe. Also to mention, there are a lot of activities especially for children (arcade, game room) The service at this resort was impeccable and I will definitely come back.
I had an amazing time at this hotel. The food was a ten, the customer service was a ten and the spa services was a 20. I want to specifically thank Sasha-Gay and Abigail for escorting me on the water journey! Michael the manager at the Sun Deck Steakhouse went above and beyond to provide exceptional customer services. I was able to eat an enjoyable seafood dish with my family at the steakhouse. Jamar the waiter was also very accommodating.Thanks Moon Palace!Oh yeah, the teen room was very updated. My daughter enjoyed the popcorn and the ice hockey.
Just returned from spending a week at Moon Palace and we loved it. Although this hotel is 1.5 hrs from the airport, the transfer doesn't stop at any other hotels. We actually enjoyed the drive both ways to see the scenery around as the drivers filled us in. When we arrived at the hotel, the lobby was beautiful and the hotel smells wonderful. Check in was very quick and they were all very friendly. We were in tower 2, 10th floor. The rooms are an ok size, very clean, comfy bed, with a decent view of the ocean. They are cleaned daily, fridge stocked daily with waters, juice, pops. Turndown service every night....with little chocolates and if you were in your room, they asked you if you needed anything. My daughter and myself are very picky, plain eaters so sometimes struggle with food on vacations. The food here was absolutely amazing. We loved the buffet for breakfast/lunch and there was many different options for food. Big shout out to HUBERT and CHADRICK....our waiters...they were awesome and so friendly. We ate at the steakhouse three times and it was delicious. The Italian restaurant too was delicious. The only restaurant we needed a reservation for was the Japanese Hibachi. Wasn't sure how we would like this one as I have never eaten this before but it was amazing. Our chef SHANNON made this so much fun as he was hilarious. The jerk chicken wraps (never had this before) were delicious too. The 24hour coffee shop was great with crepes, desserts and ice cream. Free wifi anywhere throughout the resort was awesome for my young teen. There are many pools on the resort but we spent most of our time by the entertainment pool as the entertainment staff are amazing people and a whole lotta fun. Big thanks to SHAMAIR, SEAN and GAYNE....you guys are awesome and man can they all dance!!!! Loved the fact, that you can use the pools and hot tubs at all hours of the night if you choose. The wait staff around the pools were all amazing...and so were the drinks. Loved the Bob Marley's!!! We used our resort credits for swimming with the dolphins (still had to pay $100 for 3 for the service charge). This is right on the resort which was great to also just be able to walk up and watch them swimming. We also used some for the spa. My daughter had a manicure, and I had a 50min massage with ROSEMARY which was fantastic. I went an hour early to take advantage of the sauna, ice room, hot chairs, cold pool, and hydrotherapy pool which was all great. The only real disappointment we found was the beach. There was a lot of sea grass in the water. Feels like a man made beach on a cove. Other than that, we have no complaints at all....if the price was lower, we would definitely return as we found this one to be pricey.
Did a six night stay at Moon Palace Jamaica Grande and have to say the best part of our vacation was the friendly staff.Went for a laid back, relaxing trip and couldn't have been treated better.Special thanks to some in particular -Dawayne & Shalonda in the Loud bar were always waiting for us to come by and had our favorite drinks ready. Sharona took great care of us by the pool each day.Omar at the snack bar, Ramone at the steak restaurant & Jerome at the Pier.We really enjoyed the house band and made sure to catch them each night.Had some rainy days but it didn't matter because we were in Jamaica!Overall we thought the resort was great. Nice rooms though small. Food was tasty with a good variety. Perfect size. Not so spread out where it takes you a week to learn your way around.Look forward to returning again.
This is one of the greatest family vacations we have ever had. Everything about it was perfect. From the hotel, to the location, the food, and most importantly the people (staff), it was just idyllic. We purchased the vacation through Costco Travel, because we have received fantastic value from them in the past. We wanted and all-inclusive resort in the Caribbean, and this was a top suggestion. Over a half dozen restaurants with fantastic food choices. Unlimited booze with the friendliest, most gracious bartenders on earth, lovely inviting pools, and lots of fun things to do. We sailed everyday on the Hobie Cats and made friends with the water sports crew. We especially bonded with Kevin, Google, and Scratchie. There was a FlowRider and I was on it every day. Me, the middle-aged man, up against the teenagers and I had a blast. By day 3, I was one of them doing tricks and dropping in on my knees on the Boogie Board.Our favorite restaurants were: La Gondola (Italian) and Buccaneers Reef (seafood on the water). Some of our favorite staff: Subrina in tour booking; Kevin, Google, Scratchie in water sports (sailing); Keniah in Gondola restaurant. There were so many others, but I don't remember all their names. In fact, this is the most gracious, accommodating, respectful staff we have ever had the pleasure of interacting with; anywhere, ever. Cleary a sign of wonderful people and fantastic management.Make sure you do some excursions; they are well worth it. Blue Hole, Dolphin Cove, Chukka zip line and bob sled, Mystic Mountain, and don't forget the Awe Spa. All well worth it. We even had a chance to go into a nearby town and have lunch at Scotchie's for jerk chicken. Hands down the best jerk chicken you will eve have in your life!I would go back in a heartbeat and look forward to doing so.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour room service
- Unlimited Domestic and Premium drinks
- Pedal Boat
- Language lessons
- Dance lessons
- Daily activities
- Evening entertainment
- 705 rooms
- Buffet and a la carte restaurants, including: Steakhouse, Italian, Asian and Seafood
- Gourmet restaurant (fee)
- A la carte Beach Grill
- Coffee shop
- Room service (fee)
- Bars including Swim-up bar
- Pools including a fantasy pool w/waterfalls
- Adults only pool
- Flow rider surfing
- Tennis courts
- Health club & fitness centre w/sauna and nautilus equipment
- Games room
- Art gallery
- Slot machine casino w/electronic Black Jack
- Beauty salon
- Car rental
- Reception halls (fee)
- Deep-sea fishing (fee)
- Watersports centre (fee)
- Horseback riding & golf nearby
- WiFi internet
- 1 king or 2 double beds
- Private bath with shower
- Satellite TV
- Wireless internet
- DVD player and iPod dock
- In-room safe
- Coffee maker
- Liquor dispenser
- Garment steamer
- Hairdryer & flat iron
- Upgraded amenities
- Some rooms with balcony
- Bottle of red wine upon arrival
- Max occupancy 4
Kids Deals - Available, please inquire for further details.
For the Kids - Kids Club for ages 2-12. Babysitting subject to availability (fee).
Wedding Packages - are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Moon Palace Jamaica GrandeOcho Rios,Jamaica
- Hotel Contacts
- Extra Info
Main Street, Ocho Rios Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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