Mystic Ridge Resort
- What's Included
- All Inclusive Features
OverviewTake a scenic tour from the airport along the island's northern coast toward Ocho Rios, and discover why Jamaica is one of the most picturesque and popular southern destinations. Surrounded by shopping, and a vibrant island scene, the Mystic Ridge Resort is conveniently located in the town of Ocho Rios, with a stunning backdrop of the mountains. The Mystic Ridge Resort is a charming hotel that appeals to all tastes, and all ages. Bright and vibrant decor, modern furnishings, and a relaxed island vibe make staying at this hotel resort a tropical delight! One to two-bedroom apartments, hotel rooms, and loft suites offer variety, while the high-quality amenities incorporate all the comforts of home. Special rates for children, spacious accommodations, an international buffet, and a free-form pool make this a great resort for families, and groups. The Mystic Ridge offers great value for your stay, and a relaxing, comfortable Jamaica vacation.
The site was well kept and clean. Lovely view of the town. Great location. I did not expect the hill to be so steep but I took it in stride. Good exercise. You better have good knees or a car. I did not like the fact that the rooms were only surface clean. It llooked clean but was not. It felt heavy not light and airy although the windows were open. Bed spread smelled mouldy I took it off the bed and never put it back on. Just moving it was nauseating. Couch stunk. We could not sit on it. I got too close to the lamp and my clothes touched the shade and got dirty. Pictures had thick dust build up. That suite desperately needed a deep clean. Window wooden panes was really dirty. Fingers got black from the dirt. There was no mesh on the windows and they did want us to use mosquito destroyers. Regular deep clean twice a year would make that suite beautiful and comfortable to stay in. I would stay there again if that place gets cleaned properly. Not owners fault she is away.
I booked to stay at this apartment from the 21/10/17- 25/10/171- There was no hot water in the apartment due to a fault with the hot water heater which will not be fixed until sometime in November 2017.2- The cable tv was not working therefore the tv was not working and there was only one tv in the lounge area and nothing in the bedroom. The connections had to be replaced and that eventually got working but the tv itself looked as if it came from the 80’s.3- The air conditioning unit in the lounge area was not working and according to the rep it should have been taken down ages ago so the one room with a tv had no air conditioning and an old ceiling fan at the opposite side of the room which was no use at all and looked as if it was going to fall off the ceiling when turned on.4- The louver windows in both rooms were glued partially open so you had no option to close them which allowed mosquitos, lizards, moths and roaches to enter freely and caused me and my 5 year old to get bitten to death and scared to death.5- The kettle in the kitchen was white from scale as if it had never been cleaned. It was not even suitable to try and wash my son much less make a hot drink.6- The stove was old and disgusting and looked unsafe.7- The lamp in the lounge had an old rusty and bent plug which looked as if it could burn the apartment down if used. Overall the apartment was not fit for purpose and luckily the rep was honest and said the water probably would not be sorted until Monday 23rd which was unacceptable, the so called owner of the apartment who resides in London Nadia Orgill told me it would be sorted as soon as possible.I was forced to book another apartment at mystic ridge which was also an owned condo number 63 from the 22nd-25th October so I could at least wash and that apartment was beautiful, plasma screens in both rooms, cable working, piping hot water and no rodents as the louver windows were either covered with board or glass from the inside. I complained to booking.com who offered me a very small compensation however the owner Nadia not only refused to refund the last 3 nights despite me paying her £360 for nothing and then having to pay £310 for another apartment she also had the cheek to call me unreasonable and paranoid. This woman is clearly a thief as she has guests still booking knowing there is no hot water and despite what is advertised on Booking.com there is no option to pay on site, this woman Nadia Orgill will email requesting payment go to her account as she knows no one in their right mind would stay there if they saw it first. I came to Ocho Rios for 4 nights to celebrate my first wedding anniversary and this whole experience ruined it.
My friends and I visited mystic montain and had a fantastic time , the sky explorer was just amazing 700ft above the rain forest the view was brillant , we also did the bobsledding so much fun , we didn't get to do the zip line because it started to thunder and there was lightning to , it did not spoil our trip though it was truly magical
My wife and I decided to stay here for two (2) nights as there was no where else in Ocho Rios available, BIG mistake!The room was dirty, the curtains were barely hanging, the cable television didn't work & overall poor. Wouldn't stay here again or recommend it.
The room accommodation was clean and the environment was quiet. Overall property was clean and lawn was kept well. However, the meals were difficult to accept on this last visit, since I have been at this hotel and enjoyed better meals there previously. Improvements necessary in many areas!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily (Breakfast, Lunch & Dinner)
- All drinks (domestic beer and cocktails, house wine with dinner)
- Daily activities
- 44 Rooms
- Complimentary shuttle service to beach
- Tennis Court
- 2 Double Beds
- Cable TV
- Bathroom with shower
- Coffee Maker
- Air Conditioned
- In-room safe
- Maximum 2 Adults or 2 Adults and 1 Child
- 1 King Bed
- Sofa Bed
- Maximum 2 Adults or 2 Adults and 1 Child
- 2 Double Beds
- 1 Bedroom
- Sofa Bed
- Fully Equipped Kitchen
- Separate living area
- Maximum occ. 4, max 2 kids
Resort Location Map
Mystic Ridge ResortOcho Rios,Jamaica
- Hotel Contacts
- Extra Info
17 DaCosta Dr, Ocho Rios Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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