Riu Ocho Rios

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Our Opinion

It's a large sized property with beautiful grounds. The ocean has calm, shallow waters and a reef with good snorkeling is located nearby. Lots of choices for a la carte dinners, the Steakhouse is very good and don't miss the Jerk Hut for lunch. Junior suites in deluxe wing are beautiful and very spacious. The Riu Ocho Rios is truly a great resort for all; families, couples and singles. A definite recommend!


Just minutes from town, yet nicely removed from the hub-bub, the RIU Ocho Rios is located on a breathtaking beach and surrounded by Ocho Rios famous rainforests and spectacular waterfalls. Enjoy outstanding international fine dining, get pampered at our Spa, or revel in the Caribbean sunshine with authentic tropical atmosphere and entertainment. Riu Ocho Rios will ultimately satisfy all your Caribbean desires.

Location: Directly on 7 miles of beach, on Mamie Bay in Ocho Rios, 90 min from the airport.

tripadvisor Traveler Reviews
  • Stephen C :
Disappointing Visit

We recently stayed at the hotel for a vacation and as a family we where disappointed with the resort.Good Points :The rooms are clean if a little dated.The A/C worked fine.The beach is lovely and there are enough beds to go around.The Japanese restaurant is the best place to eat although the service is disorganised.Bad Points :A lot of the staff are disinterested, arrogant or plain rude.The swimming pools are dirty.No tea or coffee making facilities in the rooms.The evening entertainment is very loud, and all the bars are within 10m of the stage area, meaning there's nowhere else to sit if you want a quite night.During the weekend the hotel seems to be full of locals on a "Day pass" ticket getting rowdy and trying to chat up the guests.The majority of the restaurants serve the same food, which you have to queue for.It's very noisy during the night, with drunk guests finding there way back to their rooms at 3am shouting at the top of their voices.We also saw groups of middle aged Americans drinking all day then fighting and vomiting in the pool - not what you want at a family hotel!Only two wifi connections per room, isn't acceptable if there are 3 people staying there. I called reception and mentioned this only to be told to use the "Ordinary" WiFi, by an impatient receptionist - we still could only use 2 devices.We also heard stories of people's room safes being broken into, with the perpetrators only taking small amounts of money so it's not as easily noticed by the guest.If you're thinking of staying here you may enjoy it, it just depends on your expectations, if you like average food and rude staff in a beautiful setting it maybe for you, just don't pay extra for the Deluxe Wing, as apart from the two extra restaurants (that serve the largely same food as the others) it's not worth the extra money, the pool in the deluxe area is full of guests who should only be in the standard area of the hotel, the staff on duty don't care anyway.Compared to other Riu hotels we've stayed at the ClubHotel Ocho Rios comes a poor second.Not a 5 star hotel, 3.5 stars at best.

  • plushkanyc : Brooklyn, New York
Friend's Wedding Anniversary

I booked directly with them and from the start I knew it would be a questionable experience. We were first booked in an old room (I believe the rooms beginning with 2 are in the old non-deluxe wing, while the 1's are in the deluxe area) The AC didn't work and the beds were ancient. The refrigerator was broken, as was the ice machine on our floor. If you don't book deluxe, you don't get more than a tiny bar of soap for toiletries. I spent 4 days in vain trying to get a washcloth. We did get moved to the deluxe wing eventually and it was much much nicer. If that had been my experience from the beginning I would have been fine. But deluxe is sort of standard for me - the rooms do have a small sofa, which is nice but essentially they are rooms with 2 queen beds right next to each other ( a bit awkward) with air con and toiletries. They did a great job with the vow renewal ceremony, which was beautiful on the beach. The food was so-so. Maybe I am spoiled from Las Vegas buffets, but I found a lot of it tasteless. Thank goodness for the jerk hut and the beef patties in the Plantation and Mammee Bay restaurants. Keep in mind that the hallways are outdoors, and very lengthy so be prepared for a bit of a hot walk. The elevators are not ventilated and are saunas in the summer heat. If you have a handicapped person with you (as we did), you have to go to the nurse's office and put down a $250 cash deposit to rent a wheel chair for $30/day. And you will need it for the sprawling resort. WiFi is included but only for 2 devices per room, which presented a problem for us as we were 3. Overall, it was okay. But I"m not very keen to return to this resort. I probably won't go to any RIU's after this if I can help it.

  • Jelly T :
Not again, but not the worst

This was my second time staying at this hotel. The first time I wasn't too keen and the second time confirmed I would not go back.Check in is very easy as you arrive someone is waiting for you as they are aware when you will be arriving (we booked as a package through Thompson). I was there for my sisters wedding and I guess it was great not having to think about what to eat for breakfast. Breakfast is very nice lots of choice and taste nice. Lunch and dinner and all the restaurants are nasty!!! I went to kfc most of the time or to families house.The workers are laidback and the women will make comments (assuming you cannot understand them, but I can). The men workers are very friendly and funny. However, the bar staff are different the women are friendly and the men are standoffish towards English guests (I think this is because the lack of tips).The rooms smell damp!! And are not the nicest. The best thing for me is the bar in room (which is filled every other day). Tip* fill your bottles up from your room and being them to the street party your may go to.They have entertainment every night which is very enjoyable. Kids club is not good for children aged 6 and over. My aunt went to the spa to fix her nails and it cost an arm and a leg.Overall, the drinks, breakfast, being in Jamaica, entertainment and beach is why I would consider. But I can find that in a hotel that is not damp.

  • Penny3273 : Dunham, Canada
Great hotel, unhappy about exclusive restaurants

Our family just got back from this hotel. Overall the buffet was one of the best buffets I have ever been to. The down side to this hotel would be that there are exclusive restaurants that you can not go to unless you are in the dulux wing.. This is very disturbing. Also, the larger pool, where most of the activities happen seemed to be dirty. Scum usually floating around in the corners.... Other than these two things, this was a great resort.

  • Dean156 : New York City, New York
Nice Facility

I spend the day at Riu and attended my friends wedding in the afternoon. The facility is good with lots of amenities. The food is ok but I prefer to get food outside the resort. Riu hosted the wedding and everything went smooth and the arrangement was done well. The only point of improvement I saw was the arrangement of the buffet foods. The layout was not ideas so it slows down people trying to get food.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch and dinner daily (buffet and made to order food stations)
  • Continental breakfast at beach/pool restaurant
  • A la carte dining
  • Snacks daily
  • Domestic & select international drinks
  • Replenished in-room mini-bar & liquor dispensers
  • Lounge chair & towel service by pool/beach
  • Introductory scuba lesson in pool
  • Sailing
  • Windsurfing
  • Snorkeling
  • Kayaking  
  • Tennis
  • Volleyball
  • Use of fitness centre
  • Sauna/jacuzzi
  • Daily activities
  • Nightly entertainment
  • Entrance to Pacha Discotheque (drinks included)
  • 846 rooms
  • Restaurants including made-to-order food stations
  • Pizzeria and Italian restaurants for continental breakfast, lunch and dinner
  • A la carte restaurants including: Asian, Gourmet and Steak house
  • Bars including Swim-up bar
  • Pools
  • Children's pool
  • Fitness centre
  • Sauna w/sauna
  • WiFi in lobby
  • Car rental
  • Beauty salon (fee)
  • Massage and beauty treatments (fee)
  • Watersports centre (fee)
  • Parachute sailing (fee)
  • Waterskiing nearby (fee)
  • Scuba diving nearby (fee)
  • Horseback riding nearby(fee)
  • Golf nearby (fee)

Hotel Rooms include:

  • 2 double beds
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Phone
  • Radio/alarm clock 
  • Mini-bar with complimentary soft drinks, water & beer
  • Liquor dispenser with rum, vodka, whiskey and gin
  • Mini-bar
  • In-room safe
  • Full bathroom
  • Hairdryer
  • Balcony
  • Max occupancy 3 adults or 2 adults & 2 kids

Ocean View Rooms include:

  • Same as above with ocean view

Junior Suites include:

  • Located in the Deluxe wing
  • Larger than Oceanview Rooms
  • Split level with separate sitting area and sofa
  • Bathrooms w/hydro massage tub and amenities kit
  • Double sink & vanity mirror
  • Iron and ironing board
  • Concierge service and exclusive access to 1 of 2 gourmet restaurants

Kids Deals - Two kids 12 & under stay & eat free. Pay air & transfers only. Limited availability. Only applies to Hotel Room.

For the Kids - RiuLand! The dynamic new RiuLand concept will introduce kids to nature, ecology, group sports, theatre & cultures of the world through play. Kids are divided into two age groups, 4-7 and 8-12, each with their own programs & entertainment. Whether participating in Riu World, Ecoland, Riu Olympics or performing on stage, kids will find fun in participation.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Free Weddings and Vow Renewals - Includes: services of an on-site coordinator, bouquet of flowers & matching boutonniere, decoration for & set-up of the ceremony location, 2 bottles of sparkling wine, cake for up to 10 people, dinner at one of the specialty restaurants, CD or recorded music during ceremony,  10% discount on all spa services (restrictions apply),  surprise gift and fruit basket. Legal documentation and fees not included. Additional services available at extra cost. Valid for reservations of 5 or more rooms. Please inquire for further details.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Riu Ocho Rios
    Ocho Rios,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
ClubHotel Riu Ocho Rios
Mammee Bay, Ocho Rios Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.