- What's Included
- All Inclusive Features
It's a large sized property with beautiful grounds. The ocean has calm, shallow waters and a reef with good snorkeling is located nearby. Lots of choices for a la carte dinners, the Steakhouse is very good and don't miss the Jerk Hut for lunch. Junior suites in deluxe wing are beautiful and very spacious. The Riu Ocho Rios is truly a great resort for all; families, couples and singles. A definite recommend!
Just minutes from town, yet nicely removed from the hub-bub, the RIU Ocho Rios is located on a breathtaking beach and surrounded by Ocho Rios famous rainforests and spectacular waterfalls. Enjoy outstanding international fine dining, get pampered at our Spa, or revel in the Caribbean sunshine with authentic tropical atmosphere and entertainment. Riu Ocho Rios will ultimately satisfy all your Caribbean desires.
Location: Directly on 7 miles of beach, on Mamie Bay in Ocho Rios, 90 min from the airport.
We travelled as a family at the end of December to celebrate my 60th birthday and spent a week here before cruising for a week. I will start with the positives. It is a lovely looking resort - very well laid out with nice pools and beach. The food is good although the queuing system for the speciality restaurants is a bit like a cattle market.This hotel has serious customer relations and housekeeping problems. The beds in my daughter's room had stained sheets and although they were changed when she complained it was far from service with a smile. Our rooms were not cleaned all week and on the last day the beds were not even made. Clean towels and soap were provided but that is it.On the second day we were told by a bar man they do not like serving us and that they only like serving Americans as they give them tips. We were gobsmacked! So most of the bar men just slammed the drinks on the counter when they served us (no fancy cocktail glasses for us either). Not very nice and certainly does not make you feel like tipping. We did tip all the drivers who took us out and the waitress $10 on New Year's Eve as they were nice. On another occasion I was yelled at by a female member of staff for standing in the wrong queue for the fine dining restaurant - after we had queued for 30 minutes. Unbelievable!On our last day my daughter's fiancé went scuba diving in the morning and booked again for 2pm. He turned up at 1.50pm to be told they left without him at 1.30pm. They really could not care less about guests.This place has the potential to be nice and welcoming but it is not. Would I go back - no. Would I return to Jamaica - unlikely.
We very much enjoyed our trip and this resort. Only good things to say about the service that we enjoyed here. :) Loved it! We had the pleasure of enjoying meeting and spending time with two other couples that met at this resort and have continued to return yearly for the past 7 years. We would make a return trip I'm sure as well. The food, service and entertainment were great!
Travelled over New Years with my Wife and 19 yo son. Have stayed at several Riu's and this property had everything you need for a relaxing Jamaican Vacation. Clean and safe and lots of room around the pool and beach, you don't even need to be one of those people that wake up early and reserve 4 spots for 4 hours b4 you need them.... My advice is to take a trip to Ocho Rios even just for an hour or 2, or do any of the excursions, if even just to get away from the resort and feel the real Jamaica. My son and I did the quad trip. he rolled his and we had a blast, along with cliff jumping into the ocean at the end. don't hesitate in booking at this hotel as it is your typical 5 star Riu. everything Irie. One Love.
I can't explain in words how poor this hotel/resort is!! I am a family of 5 , 2 adults and 3 kids booked in two rooms I arrived and due to the poor standards in the standard rooms, paid extra to upgrade to the deluxe rooms of which were not much better. I purchased this Holiday from Thomson and even Dick Turpin wore a mask! How can Thomson and the hotel sell this resort as a 5 star establishment??? I would class this Resort in the 3 star bracket at best .Majority of the Staff were terrible , zero customer service skills, aggressive and miserable.Food was shocking , cooked for mass and the best way I can describe the Buffett restaurant is like feeding time at the Zoo. Hairs found in the food on several occasions . The Ala carte restaurants were terrible also , hotel guests had to line up in front of the place up to 1 hour before opening ,just to try to eat in it, however I I I tried this and found the food to be the same as the mass cooked in the Buffett just served cold by a waiter! Again shocking if this was to be a 5 star hotel . The general cleanness of the hotel grounds were poor and lots of discarded glasses , plates, cigarette buts left not cleaned or cleared in the corridorsThe Beach was also disappointing , heavily littered with plates, cigarette , general litter glasses etc etc , poor attempt to clean it clear by the staff! Not a tropical paradise as expected and again extremely disappointing . Even the washed ashore seaweed was just left to accumulate .I really cannot think of anything at all positive to comment on .To an end I lasted 2.5 days until my patience finally broke and checked of the hotel and moved hotels to Negril in order to salvage a good vacation for my family and I . I would strongly advise you to really consider all your options before booking here...
Myself and my partner stayed here for a few days and found it average overall. The food in some places wasn't that great so we knew to stay away. Whilst we was there we didn't notice much adult entertainment it was more family orientated so we pretty much was in our room. The suite was lovely the decor is really nice and the size was more than big enough to accommodate our stay. The only issue was really with the room temperature for me because I was either too hot or cold. A few of the times the maid forgot to put towels in our room but when we called up they sorted it out which was good. For a hotel beach I was expecting the water to be cleaner it wasn't completely dirty but could do with a clean. Some of the staff were really nice and some looked like they didn't want to be there. I wouldn't say I wouldn't re-visit but if I do it would be a family visit for sure !
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch and dinner daily (buffet and made to order food stations)
- Continental breakfast at beach/pool restaurant
- A la carte dining
- Snacks daily
- Domestic & select international drinks
- Replenished in-room mini-bar & liquor dispensers
- Lounge chair & towel service by pool/beach
- Introductory scuba lesson in pool
- Use of fitness centre
- Daily activities
- Nightly entertainment
- Entrance to Pacha Discotheque (drinks included)
- 846 rooms
- Restaurants including made-to-order food stations
- Pizzeria and Italian restaurants for continental breakfast, lunch and dinner
- A la carte restaurants including: Asian, Gourmet and Steak house
- Bars including Swim-up bar
- Children's pool
- Fitness centre
- Sauna w/sauna
- WiFi in lobby
- Car rental
- Beauty salon (fee)
- Massage and beauty treatments (fee)
- Watersports centre (fee)
- Parachute sailing (fee)
- Waterskiing nearby (fee)
- Scuba diving nearby (fee)
- Horseback riding nearby(fee)
- Golf nearby (fee)
Hotel Rooms include:
- 2 double beds
- Ceiling fan
- Satellite TV
- Radio/alarm clock
- Mini-bar with complimentary soft drinks, water & beer
- Liquor dispenser with rum, vodka, whiskey and gin
- In-room safe
- Full bathroom
- Max occupancy 3 adults or 2 adults & 2 kids
Ocean View Rooms include:
- Same as above with ocean view
Junior Suites include:
- Located in the Deluxe wing
- Larger than Oceanview Rooms
- Split level with separate sitting area and sofa
- Bathrooms w/hydro massage tub and amenities kit
- Double sink & vanity mirror
- Iron and ironing board
- Concierge service and exclusive access to 1 of 2 gourmet restaurants
Kids Deals - Two kids 12 & under stay & eat free. Pay air & transfers only. Limited availability. Only applies to Hotel Room.
For the Kids - RiuLand! The dynamic new RiuLand concept will introduce kids to nature, ecology, group sports, theatre & cultures of the world through play. Kids are divided into two age groups, 4-7 and 8-12, each with their own programs & entertainment. Whether participating in Riu World, Ecoland, Riu Olympics or performing on stage, kids will find fun in participation.
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Free Weddings and Vow Renewals - Includes: services of an on-site coordinator, bouquet of flowers & matching boutonniere, decoration for & set-up of the ceremony location, 2 bottles of sparkling wine, cake for up to 10 people, dinner at one of the specialty restaurants, CD or recorded music during ceremony, 10% discount on all spa services (restrictions apply), surprise gift and fruit basket. Legal documentation and fees not included. Additional services available at extra cost. Valid for reservations of 5 or more rooms. Please inquire for further details.
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu Ocho RiosOcho Rios,Jamaica
- Hotel Contacts
- Extra Info
Mammee Bay, Ocho Rios Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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