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Riu Ocho Rios

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion

It's a large sized property with beautiful grounds. The ocean has calm, shallow waters and a reef with good snorkeling is located nearby. Lots of choices for a la carte dinners, the Steakhouse is very good and don't miss the Jerk Hut for lunch. Junior suites in deluxe wing are beautiful and very spacious. The Riu Ocho Rios is truly a great resort for all; families, couples and singles. A definite recommend!


Overview

Just minutes from town, yet nicely removed from the hub-bub, the RIU Ocho Rios is located on a breathtaking beach and surrounded by Ocho Rios famous rainforests and spectacular waterfalls. Enjoy outstanding international fine dining, get pampered at our Spa, or revel in the Caribbean sunshine with authentic tropical atmosphere and entertainment. Riu Ocho Rios will ultimately satisfy all your Caribbean desires.

Location: Directly on 7 miles of beach, on Mamie Bay in Ocho Rios, 90 min from the airport.


tripadvisor Traveler Reviews
  • trina1545 : Wappingers Falls, New York
Worse all inclusive hotel

Me and my wife stayed there with my family and never stayed in an all inclusive like this. The staff is rude to say the least with a few exceptions and we've stayed in the Rius and had amazing service. The brand shouldn't even be associated with this hotel. The restaurants are all pretty much buffet and serve yourself and this is one of the major downfalls. Every other all inclusive we have stayed offered both buffet and nice sit down options. The bar tenders located in the lobby were hit or miss and it seemed like a burden to make you a drink. The rooms were okay outdated and our curtains had cigarette burn holes in them. We had to move our room on day one because the air conditioning was leaking and our floor was soak and wet. When we called down at 4 am they ensured us that someone was coming right up 2 hrs later still no maintenance worker so we went to the front desk and requested a new room and were told "if we can find you one" needless to say by 9 am finally we were moved and btw still no maintenance. The air conditioning blows warm and the room is always a steady 70 degrees which provides little relief from the beach and sun. The refrigerator was stocked once in 7 days and when we requested more water we were told that we could fill up our bottles at the buffet and that we would be put on the list for the next day. What!?! And another downfall is the no room service. The pool closes around 6 pm which I never had a hotel that closes so early. The beach is not safe at night and you can't walk around outside the resort. Many of the locals come to this resort, walk the beach day and night. They allow day passes to locals to stay, eat and swim here and there is a distinct difference in treatment. Nice if they want to sell you something!!I clearly did not feel welcomed here, did not feel safe and could not wait to return home. Definitely safe in saying I will not be returning to Jamaica, and this put a damper in ever booking a Riu in the future.The front desk was NEVER helpful, and that is your lifeline to your services and our piece of mind staying in another country.

  • Karen S :
First time in Jamaica

Stayed 10 days in may in standard twin room,beds were hard and not very comfortable,there was a slight musty smell which clung to clothing,even after washing.Hotel itself was lovely,staff kept it spotless at all times and were very friendly,reception were helpful as we decided to buy wi if for our room to find out it didn't work,but within a couple of days,the engineers fixed the problem.Food was lovely,plenty of choice but sometimes was not very hot.Didnt like the entertainment apart from a couple of nights,it was too samey a lot of cheesy shouting ,a bit like what you would expect at a Spanish resort.The taxi drivers outside the resort,seemed a bit daunting when we first arrived,but since found out they are perfectly legitimate,and offer a better deal than travel reps.Bob Marley 9 mile excursion is a must,brilliant guide on the Zion bus,and captain crazy at 9 mile,a wonderful experience,also visited dunns river falls which is not far from this resort,and well worth it as is outstanding.The beach is lovely,plenty of sun beds,and always kept tidy by staff,also lifeguards on duty.All in all a lovely holiday apart from the hard beds,and musty smell,oh and it would have been nice to have a seated smoking area for guests,as it's a non smoking hotel,but some guests disregarded this!I would stay here again but maybe upgrade to a deluxe room which offers free wi if in rooms,and hopefully a more comfy bed

  • Sue T :
Great holiday

This was our second visit to this hotel, 1st time 8 years ago. Travelled as group of 7 aged from 31 to 65. Another fantastic holiday. Check in was very quick and efficient , just what you need after a 9 hour flight. Hotel is in need of an update seemed a bit dated compared to other hotels we have stayed at in Jamaica. They were painting the outside of the building while there but inside decore a bit dated. Must give an appraisal for the decorators who climbed the buildings on rope ladders and swung from balcony to balcony, very little health and safety lol. Despite that, facilities are good and the staff are brilliant, very friendly especially the animation staff who do a fantastic job, don't know where they get their energy from, on the go all of the time. Big up to bird man and Bruno. They all made you feel welcome and could tell they enjoyed their jobs, which reflects on the guests. Stayed at The Grand Bahia last year and found entertainment far better and more fun at the Riu. Special mention to Novelette in the Spa, she gave us some great laughs. Jerk hut good, better than Scotchies that was supposed to be best in area (OK for tourists who have not tried jerk before). Good selection of food, could of been a bit hotter, loved the oxtail and curried goat. Rooms always clean and tidy, we stayed in rooms 3330, 3319 & 3250, didn't find a problem with the distance from the restaurants. Overall had a fantastic time and will definitely be back, hopefully next year, definitely recommend Riu Ocho Rios

  • Jackie I :
Trip for my sisters birthday

This was my second time at this resort and it was beautiful. Staff friendly and accommodating. Food is OK if a little dumbed down but you definitely won't go hungry.My one and only gripe is the on site nurse. My sister had an accident (not on site) and to say she appeared clueless was an understatement. Unfortunately she appeared to be there for the sole purpose of selling the services of a private Dr even for something as basic as a pulled muscle and overall was unhelpful. However she was a small blip on the horizon of what was otherwise a lovely stay.

  • Courtney C :
It was okay

About my stay at the RIU Club Hotel in Ocho Rios Jamaica. My father is Jamaican, so I make sure to visit the island just about once a year. Often we have stayed at the Jamaica Grande (through its many ownerships), however this go around we've decided to switch things up for our weeklong stay. Overall the resort was average at best. I'll quote my cousin and say "it wasn't spectacular". Food: In our first days, the buffet was amazing. The food was really good. But after a while, we noticed a trend between dinner in the previous day and lunch the following day. Dinner had become leftovers for lunch the following day or a few days after. Breakfast had become monotonous with the exception of the porridge. Even the Jamaican breakfast options grew limited. Overall, some of the food was overcooked, while other food was amazing (the oxtail). The steakhouse was very good, but I could've done away with the other specialty restaurant options. I must say I'm disappointed that there is no room service, especially when the late night dining option ends at 12 midnight. I felt forced to get up and travel to the buffet when I would have much rather preferred to eat in, rest and relax and enjoy my room. Bar service: The bar staff was not as upbeat as I'm used to. Bar service seemed like they were bothered by requests. I would like to shoutout Kamar at the pool bar. He was very attentive to our group's needs. Entertainment staff seemed to be missing most times. Their presence wasn't felt too much on the resort. And where was the music?!! Aside from the boom box playing music at the pool bar on the deluxe side, it was quiet. The shows were repetitive as well and it "seems" like they were on a 2-day rotations. Rooms/Housekeeping: overall was good. Patricia was great and I will be leaving her a good tip. The only thing that was missing the floors needing to be mopped. The rooms were okay, but very humid and at times the AC would be on "high" and feel like it wasn't even on low. The mini bar was never filled enough for us to not run out of Appleton Special! We had to borrow from one another's rooms. I enjoyed my vacation overall because I definitely needed the time away from home. For me, room service is a big deal, as well as enthusiasm of staff, so I don't think I'll be returning to the RIU.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch and dinner daily (buffet and made to order food stations)
  • Continental breakfast at beach/pool restaurant
  • A la carte dining
  • Snacks daily
  • Domestic & select international drinks
  • Replenished in-room mini-bar & liquor dispensers
  • Lounge chair & towel service by pool/beach
  • Introductory scuba lesson in pool
  • Sailing
  • Windsurfing
  • Snorkeling
  • Kayaking  
  • Tennis
  • Volleyball
  • Use of fitness centre
  • Sauna/jacuzzi
  • Daily activities
  • Nightly entertainment
  • Entrance to Pacha Discotheque (drinks included)
  • 846 rooms
  • Restaurants including made-to-order food stations
  • Pizzeria and Italian restaurants for continental breakfast, lunch and dinner
  • A la carte restaurants including: Asian, Gourmet and Steak house
  • Bars including Swim-up bar
  • Pools
  • Children's pool
  • Fitness centre
  • Sauna w/sauna
  • WiFi in lobby
  • Car rental
  • Beauty salon (fee)
  • Massage and beauty treatments (fee)
  • Watersports centre (fee)
  • Parachute sailing (fee)
  • Waterskiing nearby (fee)
  • Scuba diving nearby (fee)
  • Horseback riding nearby(fee)
  • Golf nearby (fee)

Hotel Rooms include:

  • 2 double beds
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Phone
  • Radio/alarm clock 
  • Mini-bar with complimentary soft drinks, water & beer
  • Liquor dispenser with rum, vodka, whiskey and gin
  • Mini-bar
  • In-room safe
  • Full bathroom
  • Hairdryer
  • Balcony
  • Max occupancy 3 adults or 2 adults & 2 kids

Ocean View Rooms include:

  • Same as above with ocean view

Junior Suites include:

  • Located in the Deluxe wing
  • Larger than Oceanview Rooms
  • Split level with separate sitting area and sofa
  • Bathrooms w/hydro massage tub and amenities kit
  • Double sink & vanity mirror
  • Iron and ironing board
  • Concierge service and exclusive access to 1 of 2 gourmet restaurants

Kids Deals - Two kids 12 & under stay & eat free. Pay air & transfers only. Limited availability. Only applies to Hotel Room.

For the Kids - RiuLand! The dynamic new RiuLand concept will introduce kids to nature, ecology, group sports, theatre & cultures of the world through play. Kids are divided into two age groups, 4-7 and 8-12, each with their own programs & entertainment. Whether participating in Riu World, Ecoland, Riu Olympics or performing on stage, kids will find fun in participation.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Free Weddings and Vow Renewals - Includes: services of an on-site coordinator, bouquet of flowers & matching boutonniere, decoration for & set-up of the ceremony location, 2 bottles of sparkling wine, cake for up to 10 people, dinner at one of the specialty restaurants, CD or recorded music during ceremony,  10% discount on all spa services (restrictions apply),  surprise gift and fruit basket. Legal documentation and fees not included. Additional services available at extra cost. Valid for reservations of 5 or more rooms. Please inquire for further details.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Ocho Rios
    Ocho Rios,Jamaica

  • Hotel Contacts
  • Extra Info
  • Disclaimer
ClubHotel Riu Ocho Rios
Mammee Bay, Ocho Rios Jamaica

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.