Shaw Park Beach Hotel
- What's Included
- All Inclusive Features
Checked in 6/22/17 for three nights but had to check out the next morning. I was reimbursed because our complaints were obviously true and too numerous. My room was on second floor and friends were on the ground floor. The entire place including the staff, the rooms and decor are old and depressing looking. The bathrooms are too small with nowhere to hang or place anything like toiletries and no ventilation. The place was built in 1962 and appears to have not undergone any remodeling/upgrading. The food buffet is outdoors steps away from their very un-appealing beach; despite the scenery, dinner was miserable, food and music was horrible and several cats were constantly under the tables trying to get food and the staff seemed to not care. Rain started very early in the morning, it rained heavily as it had been the days before so it was unbelievable when they did not have the sense to move the breakfast buffet inside. We got soaked getting breakfast and thats when I went to the front desk to let them see me soaked and that I was not staying there another minute. Most of their clients come from employers in Kingston whose employees have to be on that side of the Island so they are not paying and therefore were not complaining. There was a large group of them who just seemed accustomed to this treatment although some did speak up agreeing with me. My party seemed to be the only foreigners. We are Jamaicans living abroad, by the way. We in Jamaica often staying in Negril and other areas of the Island so we are by no means foreigners. The first evening, I was at the bar and observed the bartender washing the drink glasses without running water, dipping them in a soapy pan and into another pan to rinse but that water was also soapy....I asked for a plastic cup for my drink. This place should not be in business!!! Any good review is a LIE!!!! Dont listen to them.
CLOSE IT DOWN, DO NOT GO, TELL YOUR FRIENDS NOT TO GO, THE PLACE IS A DISGRACE, RUN ON A SHOESTRING AND IN A STATE OF DELAPIDATIONmost of the week only 4 to 6 guests! staff did the best they could, friendly & helpful but had nothing to work with! Most days a skeleton staff of 1 or 2, hence slow service as they tried to take orders of food and run back and forth to the kitchen then take bar orders to do the same. Quoted meal times not adhered to, usually a wait of 45 minutes or longer, often menu items not available and no buffet style dining. Service very slow and portions very small. Lack of fruit and vegetables, not even a banana or orange & they both grow in abundance on the island. Desserts terrible,I paid a taxi to go off site to buy ice cream for the 6 guests! Zero entertainment any day or night. Bar drinks OK but all very cheapest brands, NO Appletons or Wray&Nephew rums, both being Jamaicas famous brands and cheap! Small sandy strip of beach but little effort made to rake seaweed each morning. Plenty of loungers as there were no guests...sensible! One good point was linen and towels lovely and white and changed daily. Bathroom extractors didnt work in any rooms. No mosquito mesh on doors to balcony so leaving door open guaranteed a plague of the biting pests. LOTS of mossies around the outdoor dining area, legs and feet bitten mercilessly. The inside dining area was not available as " not enough guests".Place needs spraying. NO entertainment any day or night and just the one CD played steel band all day every day ...apparently the owner doesn't like reggae music,(OR GUESTS!)..he just likes steel bands. I holiday in JA every year and this was my worst experience..2 of the guests had never been before and said they'd never go back..I had to tell them it was just Shaw Park, everywhere else was great. I advised Mchael the manager that I would be very honest on Trip Adviser and it would be a damning review.
I stayed at your hotel for 4 days,3 of those days there was no hot water,the management did not warn us until we were naked in the shower we find out,Your hotel needs upgrading also your menu needs updating. One thing I can say the workers are very nice and polite.
Loved the food, people and the view, this place is a place of solitude! This is the place if you want to feel safe and relaxed in Jamaica! One of the best beaches in the world, water was crystal clear and the sand was fine and welcoming. I went by myself and enjoyed every minute of it.
My fiance and I visited Shaw Park for a week and had the most relaxing trip imaginable. The food and drinks were excellent, we enjoyed eating authentic Jamaican cuisine and the bartenders were great and making whatever drink we requested (but our favourite was definitely the pina coladas!). Staff overall was also A+. In terms of accommodations, our room walked right out on to the beach and we could even hear the waves crashing as we fell asleep at night. My fiance celebrated his birthday there and the staff went above and beyond to make it a special day for him, especially at dinner time with our own specially decorated table, birthday cake and card. This is a very quiet resort with little entertainment, but some lovely steel pan music at dinner time played by a super friendly musician. Our only word of caution is that this resort is truly for relaxation purposes; the place was very quiet and there wasn't a lot to do (i.e. not great for young kids or people looking to party). It needed a little sprucing up in terms of some small repairs and re-painting, but the beach was beautiful, the music was great, the food and drinks were awesome. If you want a super relaxing, private vacation on the beach with phenomenal service, this is the place! Thanks to all the staff for providing such a wonderful experience.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch, afternoon tea and dinner daily
- Welcome drink
- All drinks including wine, beer and house brands (champagne or wine by the bottle not included)
- Hot or cold towel on arrival
- Sunfish sailing
- Snorkel lesson in pool
- Introduction to scuba
- Daily activities
- Weekly manager's cocktail party
- Cooking exhibition
- Fitness centre
- Gaming room
- 94 rooms in 3 low rise buildings
- 1 A la carte restaurants (surcharge of $25 per person for Palm Room Fine Dining)
- 3 Bars
- Fitness facilities
- Tennis court
- Games room
- Internet access (fee)
- Located in the East and West wing, of the main building
- 1 king or 2 twin beds
- Bathroom with shower only
- Hair dryer
- In-room safe
- Iron & ironing boards
- Max. occ. 2
- Same as above with 1 king bed or 2 double beds
- Full bathroom tub and shower
- Located in the Mermaid and Neptune wings
- Max. occ. 3
Weddings - Wedding package is available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Shaw Park Beach HotelOcho Rios,Jamaica
- Hotel Contacts
- Extra Info
Cutlass Bay, Ocho Rios Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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