The Jewel Dunns River Beach Resort
- What's Included
- All Inclusive Features
I was so surprised after staying at this resort that it gets such good reviews. I did talk to quite a few people who had never been to an all inclusive and on couple who had never seen the ocean so maybe if you don't travel this is the place for you. The front desk staff was useless. Went to check in- after 3 and room wasn't ready. Couldn't help with dinner reservations, ran out of toothpaste and they didn't have any- go to gift shop, need an extra laundry plastic bag- no can do, can we leave keys in room for checkout- no come wait in line. Also we marked it was our honeymoon on checkin form and there was no acknowledgement of it whatsoever. The other hotel we stayed at, Rockhouse in Negril gave us champagne, free massages and were congratulated us multiple times. The pool was dirty. I think they only cleaned it once a day even though there were plenty of workers. If you swim at night you will have bugs stuck to you when you get out. Room had ants (we didn't have food in the room) and a/c wasn't great. Room temp was ok if you left it on lowest setting the whole time but still warm. I think both of these could be because the door didn't have a seal. You didn't even have to leave the resort to be harassed as people would yell at you through the fence to come buy things. The beach was very small. Some workers were nice but overall I would say forced enthusiasm was the best you would get and that is if you were tipping well. Food was decent but was disappointed in juice bar which is not real fruit (except bananas) but the same syrup they make you daiquiris etc with. Tried to leave early but after being transferred multiple times and disconnected once was there was no managers available to speak to about canceling reservations (it was 4:00) and I had to call hotels.com. Hotels.com attempted to contact but was told they wouldn't do anything and if I left there would be no refund. I don't think I would go back for free but would certainly never pay almost $300/night.
Hidden an hour and a half away from Montego Bay this resort is an amazing place to take your special someone. It is definitely geared towards couples. We had the absolute best service experiences with Kevin and Camara as wait staff and Damian as the bar tender at the swim up bar. They all went above and beyond and really made the experience. This resort is a little small but there is plenty to do and is in a beautiful spot. I would go back anytime.
The resort was great for an anniversary with nice facilities and a great variety of food of good quality. Tours offered directly through the resort were also excellent for experience and price. Highly recommended for a couples Jamaica experience.
We feel in love with Jamaica and we will be returning back. From the moment we arrived to airport the Resort staff was waiting to take us to our destination. Thanks for the wonderful 1st experience. Ya-Maan
Great location for excursions. Nice staff. Only complaint was we were not notified upon checkout that the MBJ airport was closed. We found out from the complimentary shuttle driver 20 minutes into our ride to the airport. Ultimately we would have just stayed there until we could get a flight out. Instead everyone on the shuttle decided to stay at another resort near the airport for convenience.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Unlimited meals at all restaurants
- Brand drinks at all restaurants and bars
- Anytime snacks
- Hobie Cats
- Water aerobics classes/Aquasize
- Lessons for all sports and activities
- 9-hole pitch and putt golf course, clubs available at no charge
- Table tennis
- Bocce ball/Lawn ball
- Giant Chess
- Fitness classes
- Fitness Center with universals, weights
- Visiting instructor classes in Yoga, Pilates, body sculpting
- Dive-In Movies Caribbean
- Night on the sand with Pans
- 8 course Candlelit Dinner (once/wk)
- Cocktail parties
- Daily Handmade Rum Punch
- Managers cocktail party
- Cabaret shows
- Live band and DJs
- Pool piano shows
- Rock Candy - final night turndown gift
- 6 restaurants (including Italian, Japanese, Caribbean, Grill)
- 5 bars
- 2 pools and 2 swim up bars, with Pool Concierge and Dive-in Movies
- 9 hole golf course onsite
- Full Service European Spa
- Basketball; shuffleboard; pool tables; volleyball and tennis
- High Speed Internet in Lobby (complimentary)
- Convenience/Gift/Sundry Store
- 24 Hour Fitness Center
- Laundry service
- Tour desk
- Beauty salon/barber/hairdresser
- Meeting rooms/Conference facility
Sapphire Premier room includes:
- King bed
- Air conditioning
- Full bathroom
- Vanity mirror
- Ironing Board/Iron
- Satellite/Cable TV
- Internet access
- Alarm clock radio
- CD player
- In room safe/safety deposit box
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
The Jewel Dunns River Beach ResortOcho Rios,Jamaica
- Hotel Contacts
- Extra Info
Mammee Bay, Ocho Rios Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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