Grand Bahia Principe Jamaica
- What's Included
- All Inclusive Features
One of our more popular all inclusive resorts in Jamaica, the Grand Bahia Principe Jamaica is a good choice for couples, singles and families looking for a high quality all inclusive resort. The junior suites are ample in size and the large free form pool is impressive. The beach here is semi man made which may be a turn off for some, but otherwise this is a great all inclusive resort in Jamaica.
Our travel agent suggested we book in runaway bay because of the prices this was our first time travelling to Jamaica me and my 3 sisters . Our travel agent also advised us to use TCJ tours as a private pick up we are happy to say she was right on them being friendly and I don't like public shuttles they made some great recommendations so happy for that . As for the stay I have mixed feelings firstly the resort is beautiful the drive there is smooth the place is well kept. The rooms were nice the I didn't get any pushy persons asking for tips as some had said when I read the reviews and confirm with my travel agent. I don't complain much but I have to say you can sense a bit of edgy in the air whenever we asked for towels and such to be replenished I'm not sure if the workers are being paid well or not but it feels like not everyone seems happy. The food is much again I'm not sure why I read that food wasn't enough maybe some of us eat too much . The beach is gorgeous but we did some excursions in Negril and they were great so that was a plus. I love being able to stretch out and my room was good there was bit of smell and I asked to be changed and it was granted. The entertainment could be better done but its not the worse. Some of the places you might see need a bit of touching up but overall I cant say the place is ugly. I can say yes I had fun we didn't get any rude treatment is it a five star hotel nope its really a 3 to 4 star but that will depend on how you view things like I said its mixed for me not sure if I will return maybe if some upgrades are done maybe I might try Jewels I did enjoy Runaway bay and doing excursions in Jamaica.
Room was great service was horrible. the room was cleaned 1 day, they did not leave me clean towels. We called the front desk 4 times and finally had to go look for someone to give me towels. Power failures always. No plates at the buffet for food. You had to wait for them to clean plates. Hot water was spotty, sometimes you had it other times none. People working at the food prep in the buffet were very rude. People at some of the bars acted as is you were bothering them. Beach was a long walk away but worth it. All in all I will not return to Jamaica let alone the Grand Bahia
I really struggle to see how this hotel earned its five stars.After having traveled for more than 14 hours, we were told that because we were on a Thomson holiday, we had to wait. We stood around waiting for at least half an hour, and we were made to listen to a half hour 'orientation' about the hotel before we were allowed to access internet or given key cards. I travelled with my dad, and we had booked a single room with two beds. When we went into the room, there was one king sized bed. When I went to the front desk to see if anything could be done, i was ignored and told they could bring a small bed to put in the corner of the room for one night and we could change room the next day. After a long day of travel, we were made to wait until 11:30pm for the beds to come because 'there was confusion with the staff as to which room the bed was to go to'.The next day when it came time to change room, the woman at the front desk was incredibly rude. We were unable to find our room and when I asked for a bell hop to help, I was refused because they were 'busy helping arrivals'. We finally, after walking up and down the hotel for an hour, found a staff member willing to help us. Our new room wasn't labelled well on the map and had no lift access, so we had to carry our heavy luggage down a staircase.As the week went on, we were constantly harassed by staff in the lobby about investing in the hotels time shares in the 'luxury' hotel, which they insisted weren't time shares. We couldn’t get away from the constant selling!Water sports unavailable whenever we went to the beach.Male staff members were extremely seedy and didn’t seem to know any boundaries - made my cousin and I feel extremely uncomfortable walking around the resort alone.For an all inclusive restaurant, food should always be available, but it wasn’t. The beach bar was appalling - flies everywhere, sparse food and rude staff. For some reason, the pool bar closes at 5, so you have to trek all the way to the lobby area if you want a drink, and even that bar closes at 11 so you have to go all the way to the village to go to the sports bar which again closes at 2! In the buffet, tables were rarely set properly and waiting staff seemed to not care about any requests, taking an extremely long time or just not coming back at all. However, one staff member was excellent! His name was Fitzroy - he took his job seriously and really cared about providing excellent service.Finally, excursions were extremely difficult. The people at the front desk didn’t seem to know what was happening or when coaches would be arriving, making each trip out of the hotel unnecessarily and extremely stressful and long winded.
Carol at concierge is very helpful when it comes to guests needs and accommodations. She is always very polite and patient. Winston Carter went out of his way to make my stay the best it could be. Leonardo, the man who works with teens in and around the pool is very welcoming and patient with all teens and children. He is truly inspirational and it is evident that he is very passionate about his job. Adam, a server working at Garden Grill for breakfast and lunch at the Beach Restaurant was very polite and helpful and provided great service for a buffet.
Just got back from a family trip to Jamaica with my husband and two young kids, 4 yo and 19 months. My 4 yo had a great time at the water park each time we went; he didn't want to leave. My 19 month old enjoyed playing in the water. The hotel itself was very nice. Our room was comfortable and the mini bar was restocked each day with beers, water, sodas. The only downside was that when we first arrived there was no hand soap or bath rags in the bathroom. Once we asked for these, they came right away. Also, the day before we left, our towels weren't replaced and again we had to call housekeeping who came about an hour later. The buffet experience was ok. Food is plentiful, but they seem to regard quantity over quality. For breakfast, they have all foods imaginable as they cater to everyone. Lunch and dinner items are pretty much the same and they have theme nights. If you want to do something different, go to the a la carte restaurants. We visited the Japanese and French ones. The Japanese food was ok, but I really enjoyed the French food. The beach is gorgeous! And the pool is quite large. Back to the beach... it was just amazing, clear, warm water... you can walk out for about 50 ft. Snorkeling is recommended. Overall, we enjoyed our stay here. If you've visited Jamaica before and don't need to leave the resort, this place has everything you need. Beach, pool, endless food, water activities, entertainment on site... Great stay.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch, and dinner daily
- 3 a la carte dinners per week
- 24 hr food and beverage service
- All drinks (Domestic and selected International brands, House Wine)
- Introductory scuba diving lesson
- Tennis (1 hr per stay)
- Daily activities
- Free Wi-Fi in lobby
- 834 rooms
- 1 buffet restaurant
- 4 a la carte restaurants (Gourmet, Japanese, Italian, Steak House)
- 6 bars including Beach bar, Swim-up bar,
- 4 outdoor pools
- Shopping plaza
- Fitness facilities
- Scuba diving on-site (fee)
- Motorized water sports (fee)
- WiFi in lobby
All rooms are Junior Suites and include:
- 1 king or 2 twin beds
- Ceiling fan
- Satellite TV
- In-room safe (fee)
- Wi-Fi (fee)
- Balcony or Terrace
- Bathroom with shower
- Mini-bar (fee)
- Living area with sofa
- Max occ 4, up to 3 adults
Kids Deal - First child 12 and under stays and eats free when sharing a room with 2 adults.
For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kid's club, babysitting service (fee), and Kid's section of main pool.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Weddings - Wedding packages are available. Please inquire for details.
Resort Location Map
Grand Bahia Principe JamaicaRunaway Bay,Jamaica
- Hotel Contacts
- Extra Info
Salt Coopers, Runaway Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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