Jewel Runaway Bay Beach & Golf Resort
- What's Included
- All Inclusive Features
Designed with all-inclusive family fun in mind, Jewel Runaway Bay Beach & Golf Resort is the only kid-friendly resort in the Jewel Resorts collection, offering all ages an experience that will excite. So whether you're bringing the kids or simply being a child at heart with your significant other, you'll never run out of ways to soak up the sights and sounds of the Caribbean Sea.
Location: Beachfront, an 80 minute drive from the airport and 30 minutes from Ocho Rios.
My husband and I were married here in 2013 and returned for our one year anniversary a year later, and then brought our two year old son here in September. Overall we love Jewel, but this experience did not go so well, all because of one incident...We brought our son into the Kid's Club one afternoon to hopefully allow him to watch a movie, only to be told "No, the other children will be back soon and they have an activity in the tv room". And by other children, it was "one" child. We then immediately signed him back out and left, and there was "no, but he can do this or that", absolutely nothing was said to try and rectify the situation. It was as if she didn't want him in there at all. We then tried to speak to the concierge, who just called and spoke to the same person and told us No again. After that needless to say we didn't feel comfortable leaving our two year old in the Kid's Club. It's just sad that one bad employee can ruin your whole view on a place you used to like and recommend!! But I do want to give props to Tinkerbell for asking us "was anyone in the game room (No there wasn't actually) why didn't they just take him into the game room with the 3 tvs available in there?!? Next time find me and I'll take him in there to watch it". (That was when she was asking our son to join her in there and we explained what happened and that we didn't feel welcome in there.) Good question and the correct way to treat a guest! Also, Zoey and Lorna are wonderful, please find more employees in the Kid's Club like them!! We missed saying goodbye to them as they were not there when we left or the day before. I was impressed that the Gems (the entertainment crew) knew our son by name and thought that was fantastic that they know the children and he seemed to like them as well.The waterpark is a nice addition. Our son thoroughly enjoyed it. The views are gorgeous and the beach is perfect, which is a large plus. They used to do more for returning customers; we did not even get a special welcome back treat in our room this time. Please bring back jerk chicken sushi and leave it, we missed it this trip.
Everything at this resort was going great until one day we were laying down at the infinity pool when a guy came there and began to smoke... I don't smoke either do my wife and my kids was with me , we hate the smell of smoking, so when a guy came there to smoke we expected jonoy the lifeguard to do talk to the gentleman and he done nothing, we had to take up our stuffs and move to the beach. We did enjoy ourselves there and forgot about what happened at the infinity pool but while we were heading back to our room there was a next person smoking on the same pool... The resort is great , most of the workers are friendly and helpful, the food is great. I would recommend family to visit there.
The best thing about this hotel is their water slide and the ground has a lot of fruit trees The children will surely enjoy this. Upon arrival no hand band to identify guests, so anyone could have walked in without being a guest to eat etc. The room i got was facing the water slide, every day the music was so loud i had to keep the door closed to hear the television. It's not all the time i like to use A/C. The walls in the bathroom sweat everyday. To make matters worst the "FOOD" WAS NOT GOOD. i have to ask for tea in the mornings, no spoon was on the table to mix my tea. The staff not Customer orientated the food was lack of variety. if you don't go early to get breakfast you might end up getting nothing. If you are not "WHITE" no attention is given. I sat one morning noticed the small amount of yogurt put out was not sufficient my co- worker asked if they had any more she was told no. But as soon as some "WHITE" FOLKS CAME ALONG AND ASK THEY WERE GIVEN YOGURT. I would not go back to this hotel nor recommend it. Platinum Restaurant while i appreciate what they were trying to present the food was a disappointment.
We went to Jamaica in June and had the best time. The golf course was by far one of my favorite places to eat. The service was amazing and the food tasted amazing and had the best presentation. The atmosphere was also wonderful.
We were in room 3230. Great view! We ate at all the restaurants. Especially enjoyed presentation of food In The Platinum Restaurant! . Great entertainment each night, including flame thrower at the dinner on the beach evening. We liked that everything was included: Lazy River, sail boat, water aerobics, food and drinks. The entire resort was very clean and well cared for. Scott and his staff were extremely attentive and friendly. Would definite return
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals & snacks with a variety of dining options and settings
- Room service for Continental Breakfast
- Unlimited local & premium brand drinks
- Wine with lunch & dinner
- Tennis day & night
- Use of fitness centre
- Daily activities
- Nightly entertainment
- 266 rooms
- 1 buffet restaurant
- 3 a la carte restaurants: Italian, Japanese, Grill
- 4 bars including a pool bar, piano bar and 'Hurricane's' disco
- 4 pools
- Fitness centre
- Spa (fee)
- 3 Jacuzzis
- 4 tennis courts (1 night-lit)
- Indoor games room
- WiFi internet (fee)
Hotel Rooms include:
- 1 king or 2 twin or 2 double bed
- Satellite TV
- CD player
- In-room safe
- Internet (fee)
- Coffee maker
- Iron & ironing board
- Bathroom with tub and shower
- Balcony or patio
- Maximum occupancy 2 adults
Deluxe Rooms include:
- Same amenities as Standard Room but with preferred location
- Maximum occupancy 3 adults
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Jewel Runaway Bay Beach & Golf ResortRunaway Bay,Jamaica
- Hotel Contacts
- Extra Info
Main Street North Coast Hwy, St. Ann, Runaway Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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