Luxury Bahia Principe Runaway Bay
- What's Included
- All Inclusive Features
My husband and I were excited to take our 8 month old along on our first vacation as a family. We decided to book an all inclusive so we could get to the property and stay put the entire time since we had our baby with us. Grand Bahia Principe seemed like it would be the perfect fit as the resort had many dining options in site, pool activities in the very large pool, was right on the beach, and was kid friendly. We arrived at the resort around 3 pm. At check in we were greeted by a very friendly associate with helpful information about the in room safe (which has a daily fee), wifi (also a fee if you wish to use in room) and the locations of the many restaurants on site to name a few. By the time we were settled in our room and changed for the pool it was approximately 6 pm. On arrival at the pool the bar was closing but no big deal we decided we would go to the buffet for dinner instead. Buffet is, as anyone would imagine, casual. When we go in, we were advised we could not dine in our poolside attire. Understandable although frustrating (we were dry as we had not entered the pool at all. My husband had on swim trunks and t shirt and they approved of his clothes but it was I that was the trouble maker with my opaque cover up knee length dress. It was my swimsuit strings tied at the back of my neck that was the restaurants main concern and reason for turning us away.) we asked the waitress asking us to leave if we could simply order room service in our room to which she replied yes. Once in the room, we were excited to finally eat after a long travel day so we ordered room service which turned out to be a big fail. We were told we must go to the buffet and that with our travel package we were not permitted to order room service even though we wanted to pay. At this point we were exhausted and annoyed. I have never been told I am not permitted to spend more money at a hotel. We changed and went to the buffet again and were seated with a different person. A lovely, detailed, efficient server named Moesha. She was the highlight of our first day and the only reason we chose to stay at this hotel for the remainder of our stay. Moesha is very good at what she does and should be recognized for the exceptional service she provides to Grand Bahia's guests. She is a true asset to Grand Bahia Principe. For the rest of my positive and negatives I will simply create a list and spare you the story. Negatives:1. Our keys stopped working on the second day and it took over an hour of walking back and forth to the front desk for them to fix it properly. This made my husband late to dinner. (they only hold your table for 5 minutes passed your reservation so I went to the restaurant alone with baby) 2. There was no air conditioning in the steakhouse restaurant during our dinner. I did not get the jest that this was normal but it was still a miserable experience for us because of the heat! 3. The hotel used loud power tools outside our room during our 8 month old naps one day.4. Our room smelled of paint thinner the next day and I could not subject my baby to those strong fumes so we had to delay nap for baby that day again and stay outside in the heat longer than I was comfortable with for her. 5. Only two beers (and no wine) can be stocked per day in the fridge. If you request to pay for more they will give you a no. You are not permitted to spend more money to the hotel to restock your fridge!!!! We had expectations of all inclusive being more than two beers in our room. 6. Our room was in front of the "Luxury"/ adults only side so we had a very long walk to the pool we were permitted to use. The restaurants we were permitted to use were also the furthest away from our room. We would literally walk passed three restaurants that we could not go in. Bahia should have used more common sense in selecting which room to put a family in. We should have been closer to the pools and restaurants they would actually let us use. (This resort is HUGE so it was not an easy walk with a baby). 7. The air conditioning in the room was below average and seemed worse at night while trying to sleep. I had to sleep without blankets and it was even too hot to use the sheet. I was still sweating even in just my knickers. 8. There was a large area on the roof that did not to appear to be under construction but just missing. You could see the rafters. This was an eyesore while at the pool. Other structural areas of the resort seemed to be in need of attention but this area of the roof was by far the worst visible structural problem. The others I probably wouldn't have noticed, as they were smaller and not as obvious, had we not had the other negative aspects of our experience. I do have some positives that I will share:1. The beach area is private for Bahia Principe and is very nice. 2. Again, Moesha, in the buffet restaurant is the best and should be recognized as such! 3. Housekeeping did a nice job each day.4. The entertainment at the pool is lively and enjoyable. 4. Many of the staff members were quick to engage with our 8 month old and give her sincere smiles. This is one of my favorite memories I will remember about Jamaica, their love for babies! 5. The landscaping at the resort is impeccable! Truly stunning! The pool was beautiful especially at sunset. 6. The staff at the any of the bars were helpful and efficient. Unfortunately, Grand Bahia Principe is not a resort I will return too because the negative outweighed the positives for me and my family.
My husband was concerned about all the bad reviews and i was waiting to hear about it. He was pleasantly surprized. Our room was oceanfront in the 18 building. Great location, view, and was a large clean room. Air conditioning could have been colder, but it was hot outside. The activities were great, loved the director, she did a great job rallying up the guests. Shows were also good. The steel drum band was high energy and fun to watch. We sailed, snorkled, gambled, shopped, ate, drank, rode bikes, water arobics, danced and enjoyed all the free activities. We went to the Fench, Italian and japanese restraunts. It wasnt crowded and we were able to walk in without reservation. Highly reccommend the sunset bar by the Italian restaurant and pool and pool bar or the far end beach near the luxury side if you want quiet. Try the seafood from the rafts, yummy. We highly reccommend this resort as long as you arent expecting luxury at a moderate price.
I went on a girl's 40th birthday party, and rented private transportation from the airport. I was glad I did that because my friends who took the bus said it took 2.5 hours to get there! (For me it was about 35 minutes), and when they arrived it was a bus full so the check in line was ridiculous.I stayed in the section of the hotel that you'll see referenced as "A" on a map. The room was MASSIVE. Sparsely appointed, but VERY clean. The electricity only turns on in your room when you put a room key in the wall slot near the door (pretty typical of poor countries, Africa is like this everywhere). Because it is all inclusive I expected it to be a bunch of drunken twenty-somethings, and yeah there was some of that but overall it was pretty quiet and relaxing. They have a private area (I think it is for timeshare people?) but the pools were massive, the restaurants were great, and the SCUBA was quite good. Do some excursions, like the lagoon since there are only 4 of those in the world and it was just as advertised.The wifi is a joke, the only place you'll get it is the lobby, but really, you're going to relax not stare at your phone and answer work email :)The beach isn't very good, the sand is quite coarse but the pools are nicely appointed with cabanas (first come, first served).Beware! There is a nude beach over to the left of the resort when looking towards the sea, but it is pretty far off and has a privacy fence. Best to keep kiddos close to the right hand side of the beach ;)
The resort is certainly grand. Food is good in buffet..but too many repeats of same food over the week.Staff too slow to replenish plates. Bowls and juice glasses in buffet. area.Sea view Rooms near to pool area are great with wonderful views.Be prepared to tip to ensure u have the best vacay
A week of paradise. The sand is like silk. The resort was always clean and looked just like the pictures online. The grounds keepers (and there were many) were always keeping on top of the aesthetics of the resort from sun up to well past sundown. Excursions and activities were plentiful. My only thing was I wish the pool stayed open a bit later than dusk. There was nowhere to night swim.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Welcome cocktail upon arrival
- Separate check-in and late check-out (subject to availability)
- Daily buffet breakfast, lunch and dinner Snacks
- Unlimited a la carte dinners (reservations required)
- Unlimited domestic, select international and premium brand drinks
- Mini-bar restocked daily (water, soft drinks, beer and alcoholic beverages)
- Concierge service with direct phone line
- 24-hour room service (light menu)
- Turn-down service
- Butler service
- Beach towels, bathrobes and slippers in room upon arrival
- Exclusive pool and beach areas with waiter service
- A variety of daily sports
- Selected non motorized water sports (1 hour/day)
- Free Wi-Fi throughout hotel
- Daily activities program
- Live music
- Nightly entertainment
- VIP room amenities
- 20% spa discount on treatments only
- Admission to the disco (drinks included)
- Access to all services and facilities at the Grand Bahia Principe Jamaica
- 80 rooms
- Located within the Grand Bahia Principe Jamaica resort complex
- 6 restaurants
- 8 bars
- Lounge chairs and towels
- Medical services (fee)
- Scuba diving centre (PADI) (fee)
- Spa (fee)
- Tennis court
- Golf course nearby (fee)
- 1 king-size or 2 double beds
- Full bathroom with hydromassage bathtub
- Bathrobes and slippers
- Living room with sofa bed
- Satellite flat screen TV
- Coffee maker
- In-room safe
- Balcony or terrace
- Free WiFi (2 devices)
- Occupancy up to 3 adults
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Luxury Bahia Principe Runaway BayRunaway Bay,Jamaica
- Hotel Contacts
- Extra Info
Salt Coopers, Runaway Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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