Sandals South Coast
- What's Included
- All Inclusive Features
On the untouched South Coast of Jamaica, Sandals South Coast is a 50-acre seaside fantasy within a 500-acre reserve. In an impressive European village, you can stroll an expansive Italian piazza, be surrounded by the sophistication of France and the charm of Holland with restaurants, duty free shops, and magnificent formal gardens bordering an endless stretch of pristine beach.
Sandals South Coast brings guests closer than ever to the water with Over-The-Water Bungalows and wedding chapel as well as a dedicated over-the-water bar where guests can enjoy their cocktails in hammocks suspended above the Caribbean Sea. Set upon a 1/2 mile private white-sand beach, all rooms are spacious and have ocean views.
Location: Located directly on the beach, 75 min drive from Sangster International Airport and 50 min from Negril.
We just got back from a weeklong stay here and it wasn't nearly long enough. We stayed in the Dutch section overlooking a pool and the beach and it was nice and peaceful. Everyone was super friendly at the resort, we never waited to get into a restaurant or waited long for drinks and the food was amazing.
My husband and I stayed at Sandals South Coast for our "delayed honeymoon" 2 months after we got married. Although we had a great time, this was by far the most expensive vacation we've taken so for the price we paid, it did not meet the expectations we had. Probably the most disappointing aspect was the room itself. We booked the "Honeymoon Beachfront Grande Luxe" room, which was two price levels up from the cheapest room. However there was nothing grande, luxe, or even beachfront about it. Our window and small balcony overlooked one of the pools, and if you turned to the left, yes you could see the beach, but I would 100% classify the room as poolfront. Inside the room, there was a tub/shower combo (no separate shower), dirty grout in high traffic areas, a gap all the way around the entrance door, ripped curtains where someone had apparently caught them in the sliding door to the balcony, and the window looked like it had literally never been cleaned. In addition, there were only about 2 channels that were watchable on the tv due to poor signal. I have a feeling there was no difference between this room and the cheapest room.At the restaurants, some of the food was excellent and some was not even close. One of the best aspects was that you could order as many entrees as you wanted, and could eat multiple dinners at different restaurants on the same day. However, the downside was that certain restaurants were only open at certain times. For example lunch started at noon at most places, and dinner started at 6. But we were hungry for lunch at 11 and dinner at 5, so we had to either wait or eat pastries/crepes at the Paris Cafe which seemed to be the only place always open. The Jerk Shack was fantastic; we ate lunch there almost every day. The chicken was close to the best I've ever had, and the Festival dumplings were like fried cornbread and delicious. I also recommend the hot sauce, as both the mild and hot sauces were hot, but we liked the flavor of the hot sauce better. We ate dinner at the Asian restaurant Jasmine's the first night. The appetizers were great, the entrees were quite bland and not at all what we would consider Asian, but the dessert was delicious and the best we had during our entire stay (a spring roll filled with warm banana and served with ice cream). Dinner and breakfast at Eleanor's were both good. At Bayside, while the dinner was good, the service was lacking (one of our orders forgotten and another incorrect). We also did not like the dessert at Bayside. The Sushi restaurant was very good but had a long line of people waiting for a table on some nights. At Schooner's, one of the dinner entrees was a rock lobster tail, so you can't really go wrong there. This was our go-to restaurant for "second dinner." They also had good shrimp and the specialty drink was a cucumber cooler which was good but not really alcoholic. We got the banana creme brulee at Schooner's on two occasions, and it was fantastic the first time but watery the second. Schooner's was also where you could get "Jamaican Patties" at lunchtime which were good. We got most of our drinks from the swim-up bar in the pool by the French Village, and they were always strong and not watered-down at all.Since this trip was our honeymoon, I indicated this during online check-in thinking that we would get some kind of freebies, because it asks you if you are celebrating anything. We also met another couple of honeymooners during our stay who said that they received a bottle of champagne in their room, and a card indicating they could order breakfast in bed on one of the mornings. We received no such gifts. Also, since we weren't sure how check-out and the bus to the airport worked, we asked the lady at the front desk the day before we were scheduled to leave, and she said that in our room that day we would receive a sheet with check-out instructions and the time to board the airport shuttle. However, we never received this sheet. So we called the front desk from our room and when we told them what room we were in and what flight we were on, they acted surprised and said they did not even have us in their system! I also feel like the resort itself was laid out a little strange. The front lobby, main pool, gift shop, and all of the restaurants (except Schooner's) were all located way over on one side of the resort. It seems like these things should have been centrally located. Our room was in the French Village, which was the farthest walk to get to the main restaurant area. I didn't really mind walking but I'm sure that would be a downside for some guests. My husband used the gym a few times and had no complaints, but wanted to also use the steamroom, which was broken. We played tennis on a couple of mornings and the courts were in great condition, but the balls were flat and the raquets had loose and sometimes missing strings. There were also kayaks, paddleboards, and little sailboats available to rent for free. We rented a kayak one morning and went out to where the waves were breaking offshore and saw some big corals and urchins and jellyfish. And as a crazy cat lady, one of my favorite aspects of the resort was that there were so many cats! Each one seemed to have their own territory or restaurant that they hung out at waiting for people to drop food.The staff: almost all were very friendly. The staffmembers said hello to us as we walked by more than the other guests did. We also felt like there were almost as many employees as there were guests (including the landscapers/construction workers too). There was never not some kind of work going on, a lot of which seemed pretty pointless. One morning, from our balcony we watched 2 men remove all of the fern-type plants from one of the hedges around the pool, only to leave it bare and strange-looking. We also saw sidewalks being torn up only to be replaced with exactly the same tiles. This didn't really bother me because I'd rather keep everyone employed than let go because there's not enough work to do, but was a little funny to watch. The ladies that worked at the spa were relentless trying to get us to sign up for a treatment, and some of the staff seemed to be solely responsible for entertainment during the day and tried to get us to play pool games. We weren't interested in the spa because it cost more, or playing pool games because we wanted to relax, so we had to keep turning these people down which got a little tiring.The beach: a lot of people reserved chairs and then never used them, but we still didn't really have trouble finding chairs to sit in. The downside of the beach were the jellyfish in the water. My husband got stung once, and we met several others who got stung. There were also urchins in the seagrass so you had to stay in the non-grassy areas. I would recommend bringing aloe vera for the jellyfish stings, and bugspray because a lot of people complained of getting bit by mosquitoes. The biggest downside to this resort was the ride to/from the airport. I knew it would be about 1.5 hours, and I don't normally mind long drives, but almost the whole ride was through narrow winding mountain roads full of huge potholes, so there were lots of ups and downs, sudden turns, and sudden stops and starts to avoid potholes or to wait for huge trucks to pass. I was on the verge of getting motion sickness the whole drive. Also you may be put on a bus with a bunch of other guests, or you may get a car to yourselves. We will probably give Sandals another try because we did have a good time, but next time we will stay closer to the airport and choose the cheapest room.
My boyfriend and I stayed at Sandals South Coast 11/28-12/5 under the advisement of a travel agent friend and it was wonderful! We stayed on the 3rd floor of the Dutch village and our view of the ocean was spectacular. I have nothing negative to report regarding this fantastic vacation destination property... except perhaps the 3 plane rides and full day of travel coming and going, but that is my own fault for living in North Dakota. The food was very good. I catch myself thinking about the Jerk Shack's chicken now that I am home. We brought Yetti tumblers for our beverages and that was a great idea because the bees were thick and seemed to be attracted to the sugar in the drinks. The yetti lock tops kept the bees at bay. There is zero tipping expected at this property which is refreshing coming from an all-inclusive resort. Other resorts I have been to still expect tipping at the bar and for other personal services. We took advantage of the waterskiing and paddle boarding and snorkeling amenities which were readily available and fun. The dress code is fairly loose, but men are required to wear collared shirts at a couple of the evening dining venues. There are no wrist bands to wear here which I also appreciated. If you are on the property, you are recognized as a guest. In talking with other travelers, many people make Sandals an annual vacation... and We plan to return as well!
Just getting around to this review though we stayed at SSC during the week of thanksgiving.First off we must say the staff were great as far as friendliness and willingness to help when ever it was requested although some of the wait staff were obviously in training.The hotel and grounds are very attractive and well maintained. Our room was a honeymoon penthouse club level room, no "walk in shower", in the Italian village which was recently renovated and closer to all the restaurants and most activities. Nice but not always thoroughly cleaned as far as vacuuming.Restaurants and food quality was very good but not great, but I must say several entres were very good and well prepared.Several "big negatives" were:Ocean water off the beach has a grassy bottom but more notably a very soft sandy bottom making it difficult For us to enjoy the water. Also, if you are looking for clear beautiful Caribbean water this resort in no the place. The beach itself was very nice and well maintained which leads me to the next "big negative" which was having to get up before the sun rises to claim a nice spot by the beach or around the pools. Who wants to get up that early every day on vacation??? You are competing with butlers for a pleasant spot to enjoy the beach or pools. This is a common complaint throughout every Sandals resort we have visited. Also, there is no beverage service on the beach or at the pools, and depending on where you have "saved your spot" can be a little walk for a drink. Sometimes the staff would get you a drink if requested.Another issue is the advertised two mile beach which is not accessible and restricted along the full length of the beach by the new over the water bungalows. Also, the are many restricted areas along the beach and pools to quests who are not in the many wedding parties that take place at the resort.Lots and lots of mosquitoes and bug bites. Bees all around the bars.Quite a few cats around the resort.A good time is what you make it and we had a good time at SSC even though we had the above experiences. Met some great people but probably will not return to SSC butwill look for another Sandals property when we travel again.Hop this was helpful.
Went for a 10 day vacation and booked a "Beachfront Honeymoon walkout room" The room was "poolside" to the "party" pool (people partying and VERY loud until wee hours of the morning) Did not expect this at a Sandals, it was like Spring Break in Cancun....disappointed in the room, truly! It was just unexpected as I completely expect MORE from Sandals.The property is beautiful, clean and very well-maintained.Beach bar and evening entertainment was always great and not 'cheesy'Staff and service was fantastic. A few of the staff members were absolutely outstanding and that is the most noticable "Sandals difference" for me...they literally went out of their way for you and did not "expect" tips or have their hands out like EVERY other All-inclusive!Food was truly great in EVERY restaurant and I can honestly say this is the first vacation that I haven't had one "issue" with digestion or stomach problems. That is a FEAT in itself for me! Overall it was a nice vacation but disappointed with the room placement as per what we booked and our expectations. We are not by any means travel snobs, but I have had nicer rooms in 4 star resorts across the Carribbean. We will be giving another Sandals property a try to see if it just happens to be this one that may be in the middle of a renovation....and they give you the discounted rates and put you in the "out-dated" old rooms? Just my thoughts on thatEnjoyable and the weather was fabulous so no more complaints on anything else!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast Daily (buffet, a la carte, Continental)
- Lunch Daily (buffet, a la carte)
- Dinner Daily (buffet, a la carte) Snacks
- Room service included
- Unlimited domestic and international alcoholic and non-alcoholic beverages
- Motorized water sports: Water skiing, glass-bottom boat rides
- Tennis day and night
- Table tennis
- Basketball, darts, board games, pool tables, horseshoes, outdoor chess, shuffleboard, nature trail, jogging trail
- Nightly entertainment
- Manager's weekly cocktail party
- Use of beach and pool chairs
- Use of towels
- 360 rooms and suites, 9 categories
- 7 restaurants
- Snack bars
- 6 bars including: Piano bar Beach bar, Swim-up bar, Juice bar, Theatre bar, French pool bar
- 4 swimming pools and 3 whirlpools
- Fitness center
- Spa (fee)
- Night club
- Live entertainment
- Complimentary property-wide Wi-Fi
- Medical service (fee)
- Golf Course (fee)
- Tour desk
- Car rental desk
Deluxe Rooms include:
- Beachfront with views of the ocean and pool
- 1 king-size bed
- Air conditioning
- Satellite TV
- Clock radio
- Coffee maker
- In-room safe
- Iron & ironing board
- Amenity kit
- Full bathroom
- Max occupancy 2 adults
Premium Rooms include:
- Same features as Deluxe Rooms
- Different location
Luxury Rooms include:
- Same features as Deluxe Rooms
- Different location
Honeymoon Grande Luxe Rooms include:
- Same features as Deluxe Rooms
- Different location
- Mini-fridge (pre-stocked with water, sodas and juices)
Additional rooms categories available with Concierge service. Concierge service includes: VIP check in, Special luggage handling, Tour arrangements, Private parties, A concierge dedicated to see that a requests and needs are answered promptly.
Free Weddings - Free packages includes: ceremony, marriage license, service of a minister, wedding coordinator, wedding cake, hors d'oeuvres, bottle of champagne, 1 photograph (5 x 7). Free weddings valid for 7 night stays or longer. Picturesque ceremony location, Champagne and hors d'oeuvres reception for Bride, Groom and 2 guests. Honeymoon dinner for Bride and Groom, Just Married T-shirts and Continental Breakfast for Bride and Groom, all government and administrative fees. Please contact hotel directly by phone at 1-800-SANDALS.
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sandals South CoastWhitehouse,Jamaica
- Hotel Contacts
- Extra Info
White House Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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