Copacabana Beach Hotel Acapulco

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion
The Copacabana Beach Hotel in Acapulco is a great option for travelers looking for a resort with an amazing view and great beaches to wade in. The resort is staffed with very pleasant and knowledgeable guest services. This resort is best for either families or young travelers, as the pool gets fairly busy and loud throughout the day. This is a great destination for young resort goers looking for a great time during spring break.
Overview
If you are looking for an active and exciting vacation in Acapulco, this is the property for you. Popular Copacabana aims to please! Overlooking beautiful Acapulco Bay, the Copacabana Beach Hotel is just a short walk from Acapulco's famous nightlife and restaurants. Enjoy great views of the bay from this 423 room beachfront hotel. There is always plenty to do in this action packed all-inclusive hotel.

Location: On the beach. Near restaurants, convention centre and discos. A 15 minute drive to town, 30 minutes from the airport.

tripadvisor Traveler Reviews
  • Carolina G :
I love it!!!!

Great hotel! Clean, great location, good food, great drinks! Love the pina coladas, good price! Definitely great choice, would definitely go back, I had the all inclusive and I think is really worth it

  • bassrideraudio : Toronto, Canada
Poor service

Copacabana beach hotel was not up to my standards. There are more cons than pros, for example they need English speaking people because every time I needed help there was problems with the communication. There was also a problem with the AC in the room which took a full day to repair and when we asked for a fan they said they didn't have one but I saw one behind the reception desk, when I mentioned that they had a fan they said they'll see. I eventually got a fan but the next day we spoke to the person In charge of reception and she told us that they had 5 fans in the hotel and she was surprised of the employees attitude.we switched from a standard room to one with a kitchen, they told us it was going to be ready at 1 pm on the date we requested it but we ended up getting it at 4 pm and when they told us it was ready The room was still being cleaned. I'm disappointed in the front desk services and costumer service. The Housekeeping was very good and for the Wifi my signal was weak when I spoke to the IT department they install an Antenna wright outside my room after the signal was Strong but every 4 min the network keep dropping the guys try their best but in the end I just got a local SIM card for my phone ,The beach was very dangerous and very rough and should not be an area to swim in. This is a 3 star hotel , I would come back if the quality of service was higher.

  • Kimkimmity : Snohomish, Washington
Great for kids and family. Terrible for couples.

Kid friendly and family orientated resort. The worst thing is the hostile beach peddlers, and the Hotel security does nothing about them, despite ample security. Jacuzzi's are all cold. Wifi barely works and kicks your u off after 2 minutes. Hotel food is terrible. Minimal English speaking staff. As a couple we were woken up by screaming young children in the next room at 7 am. The good side of the hotel, are nice rooms, great views, and great water pressure. Highly recommended for families with children. Pool has hired entertainment team with games, etc. A children's free daycare/playplace. Pool bar has optional all you can drink for a good price. Across the street is a paintball park, laser tag, roller rink, and haunted house.

  • Heatison : Yoho National Park, Canada
The Copacabana Consistent and Great Service

Well, having been to Acapulco now for almost 15 straight years, (12 of those at the Copacabana) I keep going back because the location, is easily the best in Acapulco, right in the centre of the Bay, right on the beach. Always get the All Inclusive and the food is always plentiful and fresh. Also, and this is very important, the Hotel is as clean as can be and if there is any problem, the management and staff take care of it right away. They do have a new entertainment team, while decent, just not the same without Alex and Chi, the new team speaks virtually No English (at least on the mic that is) All things considered, it is great value for what you pay and some of the wait staff in the restaurant such as Jose, Victor and Felix at the bar, are very attentive and provide great service. Two of the cooks Raul and Julian are great, always happy to see you and prepare great food. You can also walk to any bar on the Costera, within 10 minutes. The other disappointment, was there were some minor renovations going on while we were there and the main restaurant was closed from Tuesday to Thursday, as they were putting in a new Fired Oven Grill. Will be back next year or maybe a second time this year.

  • Leticia O : Mexico City, Mexico
Poor quality on all services and commodities

Extra charge for parking!.. Is not allowed to do an earlier check in.. so, has to go out to get some breakfastSnacks facilities have not a best quality either on preparation and tastePool area do not complain with hotel capabilities.Jacuzzi area even when is only adults, kids were also there, not even mentioned that water was freezing out.Rooms are deteriorate for the price

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner
  • Unlimited domestic drinks from 10am to 10pm plus wine with meals
  • Non-motorized watersports including kayaks
  • Exercise room
  • Supervised kid's club for 4-12 years
  • Daily activities & nightly theme parties
  • 430 rooms
  • Pool
  • Restaurants
  • 24 hour room service (fee)
  • Bars
  • Jacuzzi
  • Exercise room
  • Golf & tennis nearby
  • Internet (fee)
Ocean View Rooms include:
  • Air-conditioning
  • 2 double beds
  • bathroom with shower
  • hair-dryer
  • phone
  • cable TV
  • in-room safe
  • balcony with ocean view
  • Max. occupancy 4 persons
Junior Suites include:
  • Same as above with upgraded amenities
  • Love seat
  • His/hers bathrobes and slippers to use during stay
  • Iron and ironing board
  • Coffee maker
  • Ocean view
Kids Deal - 2 children up to 6 years stay and eat free when sharing with 2 adults.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for full details.

Honeymoon Bonus - Receive a bottle of wine and fruit basket, one breakfast in bed (pre-arrange locally), late check-out and souvenir photo. Request at time of booking. Proof of marriage required at check-in.

Resort Location Map


  • Copacabana Beach Hotel Acapulco
    Acapulco,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Copacabana Beach Hotel
Tabachines 2 Club Deportivo, Acapulco 39690 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.