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Crowne Plaza Acapulco

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Our Opinion
The Crowne Plaza Acapulco is a great hotel for those wanting to be at the center of city life in Acapulco. The resort itself is relatively modest and cozy. The staff is pleasant and extremely attentive. The variety of food options are OK at this resort.

Unless you plan on staying for an extended period of time, the all-inclusive option isn't necessary. This resort is great for young travelers, as it is located in the heart of Acapulco and there are many things to do.

This wonderful beachfront resort is loaded with facilities and amenities, and recently renovated.

Location: Directly on Acapulco Bay, in the heart of the hotel zone, a 15 minute drive to downtown and 25 minutes from the airport.

tripadvisor Traveler Reviews
  • Toni R : Weatherford
Great views and room.

We came on a family vacation in July. The rooms were big with beautiful views of the ocean. Our A.C. went out and they came up very quickly to fix our unit! Centrally located close to Wal-Mart and food venues. Also a Casino was close. We drove to Puerto Marques for one day and ate and shopped!! We will be planning another trip in the next year!! We love Acapulco, Mexico!!

  • Gucci93 : Houston, Texas
3 day getaway.

I booked this hotel because it was on one of the lists recommended by my cousin that stays away about an hour in the capital of the state. Anywho this hotel was one that was available on the dates I had my trip scheduled. Overall hotel to me would be a 3. It would had been 5 but let me get started. I moved rooms twice because I wanted to wake up to the view of the beach I will be posting a picture of my view on the 27th Floor. This hotel has 28 floors. 1 star off because there was a roach in the room people complain and usually get moved because of a roach but honestly I wasn't even in the hotel room I was always out the room was literally to sleep. Another star off because everything in the hotel is way overpriced restaurant wise. Now the stars start first star I liked that the wifi stayed true and worked EVEN while being on the beach. Another star because it was exclusive no one without a wristband was axllowed and last star because of the location literally! Everything is close to you within walking distance! And of course the beach was just downstairs! That was the point of me staying in this hotel. Complimentary water a plus. They have ice machines on every floor. Room was cleaned every day and new towels were set everyday. They do not have mini fridges on rooms well at least not on mine. I personally wouldn't stay here again though because of the guy I asked to a nice room with a view as closest to the ocean he did what he could I guess but for the 27th floor he could had done better.

  • Misterpepito : New York City, New York
Reasonably priced hotel by the beach

The Gran Plaza Acapulco was a nice place to stay overall. Room was clean and had a really nice view. It seems renovated but you can still see that it has not been FULLY renovated when you look at the common areas. As well, the elevator was not working well and I had to go down 20 flights of stairs. Good exercise for me but sure that'd have been a less pleasant experience for people with luggage and kids.

  • SPJoana : Toronto, Canada
Perfect stay

It was a very nice visit in this hotel.Everything was perfect, hotel, view, food and service.We, I and my husband,stayed there in January 2017 and we celebrated our 25th anniversary.We got bottle of champagne and fruit platter from the hotel - thank you very much!Thank you Izaak, the gentleman from reception, your service is very professional.We would like to come back and visit this hotel again.

  • lquinones51 : Victorville, California
Overcharged for my room

I was overcharged for my room by approximately $100.00 . My total was supposed to be $252.72 in pesos should be around $4928.04 pesos. My card was charged $ 6814.00 pesos a difference of $1885.96 pesos . At the rate of 19.50 per dollar that's $96.71 overcharge. On top of that they charged my card twice and I had to speak with the manager who was nice and the problem was fixed.Also and just to add insult to injury when I went to the reception desk for check, they told me there was a charge to my room for the hotels restaurant. The only day my family and I ate there was the day we got there and the food was pretty mediocre, the service however from restaurant was great. They claim to have free wi-fi, ,but it's only .2 MB anything over that is a charge.I want the difference refunded back to me. It's $96.71.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Daily & nightly snacks
  • A la carte dinner at specialty restaurants
  • Unlimited Domestic & select International drinks 11am-1am
  • Theme dinners weekly
  • Tennis
  • Basketball court
  • Daily activities
  • Nightly entertainment
  • New Year's Eve dinner party
  • Beachfront resort with 506 rooms
  • Buffet restaurant
  • 2 specialty a la carte restaurants
  • Snack bars
  • Bars
  • Swimming pools
  • Children's pool
  • Tennis courts
  • Basketball court
  • Gift shop
  • Spa
  • Beauty parlor
Hotel Rooms include:
  • Renovated
  • Air-conditioning
  • 2 doubles or 1 king bed
  • Phone
  • Satellite TV
  • Pay servi-bar (fee)
  • Full bathroom
  • Safety deposit box
  • Balcony with partial ocean view
  • Max occupancy 3 adults or 2 adults & 3 children
Junior Suites include:
  • Same as above with partial ocean view
  • 1 king or 2 double beds
  • Living area with sofa bed
  • Max occupancy 3 adults or 2 adults & 3 children
Bahia Suites include:
  • Same as above, spacious ocean front suite with king size bed
  • Living area with sofa
Kids Deals - Kids 3 & under stay & eat free when sharing room and existing bedding with paying adults. 4-12 years pay special all-inclusive rate.

For the Kids - Supervised children's program 10am-5pm (4-12 years), babysitting service (fee), children's pool.

Honeymooners - Receive a room upgrade to Bahia Suite (subject to availability), a bottle of domestic wine & fruit basket. Request at time of booking. Marriage certificate required upon check-in.

Single Parent Bonus - No single supplement when traveling with 1 or 2 children.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for full details.

Resort Location Map

  • Crowne Plaza Acapulco

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Crowne Plaza Acapulco
Av. Costera Miguel Aleman No. 1803 Fracc. Magallanes, Acapulco 39670 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.