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Hotel Emporio Acapulco

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Our Opinion
An amazing resort, located in an amazing part of Acapulco. Accommodations are very clean and maintained. The hotel is staffed with very courteous and attentive employees. An OK pool and deck area. However, the beach is nearby and the view is absolutely breathtaking.
Located right on the Costera, in the centre of the action. Take a short walk to restaurants, shops and nightclubs, or stay put and enjoy the large, lavish pool that winds around its own 'tropical island' - complete with a bar, restaurant and lounge chairs - luxuriously shaded by tall palms. Dining is also a pleasure here, thanks to the hotel's versatile meal plan and five top-notch restaurants (including the famous Tony Roma's Rib House). Formerly the Continental Emporio.
Location - On Condesa Beach & 30 minutes from the airport.

tripadvisor Traveler Reviews
  • rakelsofia : Aventura, Florida
Great service. Amazing breakfast buffet

The service at the breakfast was amazing. Each employee was very polite and helpful with any question. As a tourist I was curious of the food. And the food name is difficult to memorized. The hotel is located in front of a shopping center. The city of Acapulco has great food. We ate around and food was excellent. Also we went to the diving show at the mirador, which was impress. The guys are so brave to jump at the water from that mountain.

  • wmisiec : Atlanta, Georgia
Good hotel but loosing money on air conditioning

On my total 5 days back door of lobby where open with 1 "watcher" man at it? not talking about avg. 6 man outside,and the lobby is a/c 24 hrs also other door stay open generating cost that goes on gestsbreakfast is good but same for all my stayroom was big and clean but with some mold ,upon my call service took care of mold immediatelyJacuzzi was too cold . The big disruption of cost relax was the fact that hotel rented outside deck (30 meters from hotel ) to wedding party : disco till 2 AM ,can't sleep.

  • 663303 : Stoney Creek, Canada
went for anniversary

got to hotel which was booked 9 months ago. room was not clean floor filthy then heard they were closing that room for renovations. complained to desk they put in another room next day claimed nothing available. booked with expedia then hotel said free buffet that night Horrible mostly Mexican hot food fish hot sauce salad and few cakes everybody complained food. buffet breakfast in morning good. Hotel not great like last year. Will not return. was glad to leave then got to airport said we would have to get boarding pass in Houston. got to Houston then found our we were on air Canada we both had wheel chair assistance meanwhile air Canada ticket was closed our wheel chair pusher had to take us by train to air Canada boarding gate with our passport through security to get our boarding pass then come get up to go though security to get to gate we got there just as boarding. horrible expedia should have let Acapulco airport know of the cancelled flight. we finally make it almost in tears. we were both so upset. we will never travel united airlines or deal with expedia again. when got home on night of 28 got e mail expedia on 28th our flight had been cancelled. they tell us when we get home. we are seniors and cant go though this upset would not recommend Acapulco or expedia or united airlines air Canada was good to us even gave us a wrap on the plane and earplugs for the movie.. united had no movie at all

  • 2332123ed : Wake Forest, North Carolina
A Little Over The Hill

An old hotel in a good location that is priced to be attractive.The Good:LocationPriceGreat Pools/BeachThe Not So Good:One of the most disorganized hotels I have ever stayed in.The rooms are always hot. The hotel has set the air conditioners to a temperature they desire without any way the customer can adjust the thermostat. It is always hot with no way to cool the room. I called a technician and he said it was a hotel policy to set the temperature at a high level.I would suggest that you may wish to weight the discomfort of a hot sweaty room before staying here

  • Acapulcanada :
Emporio Continues to Shines Bright

We have just returned from yet another spectacular stay at the Emporio Acapulco. The Emporio continues to be the shining star among the other properties that line the Costera. The ideal location, and well maintained grounds are only a mere compliment to the way the property is managed. The attentive and diligent staff of the hotel is what really sets the Emporio apart from the other hotels in Acapulco. We would like to extend a very heartfelt gratitude to ALL the staff including Maricruz at the front desk, Alejandro and Xavier poolside, and Jesus, Alicia and Vladimir at the Arka lounge. From the restaurant concierge, to the bellhop 's, housekeepers and even the security detail the Emporio Acapulco has a great deal to be proud of in terms of its human resources.The property itself is beautifully maintained and the swimming pools are quite simply the nicest on the Costera. The food does not disappoint. Fresh selection, poolside snacks, and theme night cuisine makes dining at the Emporio interesting and unique with plenty of variety. The location is unequaled and with only mere steps to the bustling Costera you will find the cities array of restaurants, lively mercado's, and shopping malls and energetic nightlife.Make no mistake the city of Acapulco is on its way back and whatever negative light has been cast on it by the media has certainly not dampened the spirit nor the energy of its citizens and the Hotel Emporio is definitely a part of that resurgence.Melanie, Richard and CiaraPort StanleyOntario Canada

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • 1 a la carte dinner per week
  • All drinks (Domestic brands, Domestic beer, House Wine, 11am - 11pm)
  • 2 theme parties per week
  • Waterpolo
  • Volleyball
  • Soccer
  • Daily activities
  • Evening entertainment
  • 395 rooms in 2, fourteen-storey buildings
  • 2 pools including one with waterslide and 1 adults only
  • 3 bars including Lobby bar, Beach bar, Swim up bar
  • Buffet restaurant
  • A la carte restaurants
  • Room service (fee)
  • Snack bar
  • Sauna
  • Jacuzzi
  • Massages (fee)
  • Boutique
  • Gift shop
  • ATM
  • Beauty salon (fee)
  • Babysitting (fee)
  • Gym
Ocean View Rooms include:
  • Air-conditioning
  • 2 double beds or 1 king bed
  • cable TV
  • mini-bar (fee)
  • full bathroom
  • balcony with ocean view
  • Max occupancy 4 adults or 2 adults & 2 children
Ocean View Privilege Club also available, please inquire for details.

Kids Deal! - 2 children 5 years and under stay free when sharing with 2 adults. Pay only airfare and transfers.

For the Kids - Supervised kids club for ages 4-12 years from 10am to 6pm, Babysitting (fee), Kids pool, Water slide.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for full details.

Honeymoon Bonus - Receive a room upgrade (subject to availability) and bottle of domestic champagne in room. Request at time of booking. Marriage certificate required at check-in.

Single Parent Special - No single supplement when traveling with 1 or 2 children.

Resort Location Map

  • Hotel Emporio Acapulco

  • Hotel Contacts
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  • Disclaimer
Emporio Acapulco Hotel
Avenida Costera Miguel Aleman 121 Fracc Magallanes, Acapulco 39670 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.