Hotel Emporio Acapulco

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  • Overview
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  • All Inclusive Features
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Our Opinion
An amazing resort, located in an amazing part of Acapulco. Accommodations are very clean and maintained. The hotel is staffed with very courteous and attentive employees. An OK pool and deck area. However, the beach is nearby and the view is absolutely breathtaking.
Located right on the Costera, in the centre of the action. Take a short walk to restaurants, shops and nightclubs, or stay put and enjoy the large, lavish pool that winds around its own 'tropical island' - complete with a bar, restaurant and lounge chairs - luxuriously shaded by tall palms. Dining is also a pleasure here, thanks to the hotel's versatile meal plan and five top-notch restaurants (including the famous Tony Roma's Rib House). Formerly the Continental Emporio.
Location - On Condesa Beach & 30 minutes from the airport.

tripadvisor Traveler Reviews
  • Iuliu_11 : Bucharest, Romania
Acapulco - glory days are over

The only real tourist attraction in Acapulco: La Quebrada, cliff divers point, also with a very good restaurant, but very dangerous spot regarding the safety of the cliff divers..If you go now in Acapulco expect all types of police/military/special services/security cars on the main boulevard, every 100 meters; the city is dead from 10 years I could say, the beach is full of locals trying to sell you anything..Emporio Acapulco - medium range hotel, good location, old furniture, old rooms, old design, old beach, 30 minutes at the reception to make a deposit etc; nice breakfast

  • Leo1838 : Tel Aviv, Israel
Terrible service

The hotel is nice but service is terrible. - You have to wait about half an hour to get your car, while the hotel was almost empty.- While waiting to check-in, you have to stand with no air conditioning/fans for about another half an hour. - After that long wait and getting the wrong type of room and complaining, staff tried to convince me that was what i reserved and didn't want to help me. Until i screamed and talked to the manager.- Family Swimming pool was closed due to "maintenance" (painting 3 square meters, during the day).- Not enough towels in room and it takes hours to get more.Just for the record, there were ants by the reception wall!

  • Helmi A :
Very old and bad Air-condition

These my Thierd time And same problems Air-condition is very week So the rooms is so hotThe taps and wc is very old also doors And Closets Balcon doors cant close itLamps in the swim pool is not fixed well So we was swim with cables of electric On other side has good view on sea sideBut Not clean beach

  • Caribbeangeorge : Dominican Republic

This is a wonderful Hotel yet I found a very funny picture of the tent card of their Bufet and I would recommend them hiring a bilingual Food and Beverages secretary. Best Regards.A 2-minute walk from Isla El Morro, this relaxed, bayside resort is 8 km from Caletilla Beach and 14 km from Playa Majahua. Offering balconies with ocean views, the bright rooms feature flat-screen TVs, free Wi-Fi, safes, coffeemakers and minibars, plus private bathrooms. Suites add separate living areas. Room service is available.There's an international buffet restaurant, a casual restaurant/grill, a cocktail bar, and a vibrant lounge. Amenities include 3 outdoor pools (1 adults-only), a full-service spa with saunas and Jacuzzis, plus a gym and kids' activities.

  • Magdalena1231 : Los Angeles, California

I just got back with my family from Emporio Hotel in Acapulco. I had already stayed 2 years ago and decided to stay again this trip. I really like it here. The staff are always so courteous and friendly especially our housekeeper Carolina. What a sweet and hardworking woman she is. She kept our room so clean throughout our stay. Our package deal included breakfast . It was absolutely delicious. Everything my family and I tried we liked. At the Omelet station Marlon makes the best omelets and all sorts of egg dishes. He was so nice. By the 3rd day he knew my favorite dish was huevos rancheros in a green sauce. Simply delicious! Brenda at the antojitos Mexicanos station. Is also a warm and welcoming employee. I know that In the future if I go to Acapulco. Emporio will be my choice of hotel to stay . We felt safe and welcomed. I give them 5 stars! They deserve it.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • 1 a la carte dinner per week
  • All drinks (Domestic brands, Domestic beer, House Wine, 11am - 11pm)
  • 2 theme parties per week
  • Waterpolo
  • Volleyball
  • Soccer
  • Daily activities
  • Evening entertainment
  • 395 rooms in 2, fourteen-storey buildings
  • 2 pools including one with waterslide and 1 adults only
  • 3 bars including Lobby bar, Beach bar, Swim up bar
  • Buffet restaurant
  • A la carte restaurants
  • Room service (fee)
  • Snack bar
  • Sauna
  • Jacuzzi
  • Massages (fee)
  • Boutique
  • Gift shop
  • ATM
  • Beauty salon (fee)
  • Babysitting (fee)
  • Gym
Ocean View Rooms include:
  • Air-conditioning
  • 2 double beds or 1 king bed
  • cable TV
  • mini-bar (fee)
  • full bathroom
  • balcony with ocean view
  • Max occupancy 4 adults or 2 adults & 2 children
Ocean View Privilege Club also available, please inquire for details.

Kids Deal! - 2 children 5 years and under stay free when sharing with 2 adults. Pay only airfare and transfers.

For the Kids - Supervised kids club for ages 4-12 years from 10am to 6pm, Babysitting (fee), Kids pool, Water slide.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for full details.

Honeymoon Bonus - Receive a room upgrade (subject to availability) and bottle of domestic champagne in room. Request at time of booking. Marriage certificate required at check-in.

Single Parent Special - No single supplement when traveling with 1 or 2 children.

Resort Location Map

  • Hotel Emporio Acapulco

  • Hotel Contacts
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  • Disclaimer
Emporio Acapulco Hotel
Avenida Costera Miguel Aleman 121 Fracc Magallanes, Acapulco 39670 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.