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Hotel Emporio Acapulco

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Our Opinion
An amazing resort, located in an amazing part of Acapulco. Accommodations are very clean and maintained. The hotel is staffed with very courteous and attentive employees. An OK pool and deck area. However, the beach is nearby and the view is absolutely breathtaking.
Overview
Located right on the Costera, in the centre of the action. Take a short walk to restaurants, shops and nightclubs, or stay put and enjoy the large, lavish pool that winds around its own 'tropical island' - complete with a bar, restaurant and lounge chairs - luxuriously shaded by tall palms. Dining is also a pleasure here, thanks to the hotel's versatile meal plan and five top-notch restaurants (including the famous Tony Roma's Rib House). Formerly the Continental Emporio.
Location - On Condesa Beach & 30 minutes from the airport.

tripadvisor Traveler Reviews
  • anilif : Vancouver, Washington
Beautiful views, great location

We stayed here for 4 nights after being at a hotel closer to the airport for the 1st part of our stay. I would 100% stay here again. Beautiful grounds, great location.We ate breakfast buffet at the hotel, it was good. They have a lot of options including an omlette bar and a fresh juice bar, where they added fruits, veggies and extras like flax seed to fresh juices you custom made.The staff was nice, around the pool you usually had to go track someone down for a drink. A Pina colda ran about $3.50 USD, a pacifico $2.We usually ate within walking distance of the hotel, we really liked a place called BAMBU it was in the beach, cheap drinks, good food.There is a casino about 3 blocks away, and 2 Artisan Markets very close.We didn't spend a lot of time at the beach, most of our time was poolside. There are turtles and parrots in cages around the pool area. 2 adult only pools and a big kids one with a slide and ship.

  • Carlos B : México
Well hotel

This hotel has a very good location, has beach, near many types of restaurants. and for shopping. You can walk arround any time. Has a valet parkiing.The staff is nice, the rooms are clean. Has a nice gym.

  • Guera_Nancy : Cicero, Illinois
Awesome location

Great location close to everything. Shopping and food are walking distance. The resort is beautiful, clean and the employees are very friendly and helpful. Beach is right outside the resort making it even better.

  • MonkeysandWine : Vancouver, Canada
Great place for a nice stay by the pool

Wonderful resort in Acapulco. We stayed 9 nights and had a great time.Pros:- All the rooms have sea views, with really great views over the beautiful Acapulco bay.- Three pools, one for family and two for adults, with a lot of different seating options, including very comfortable pool beds in one of the adult pool.- Fantastic breakfast - actually, brunch would be a better term considering the large selection of food and that the buffet closes at 12:00.- Large rooms with private balcony. Really nice to sleep with the patio door open and the ceiling fan (we don't really like air conditioning, but they have that too if you prefer).- A good selection of restaurants just in front of the hotel, on the other side of the street.- Great internet connection in the rooms, and ok internet connection by the pool.The resort is really busy on weekends with the local tourism, but it is more quiet during the week. Reserve your pool seating early on Saturday, but you should be ok for the rest of the week.

  • 10sgirl2 :
Great location in the middle of things!

We traveled to Acapulco annually from the late 90's until 2011 as we had a timeshare at the Emporio for a 2 room adjoining suite. When things got "dicey" safety-wise our previous travel companions did not want to go there anymore so we let the timeshare go and made other choices for February travel. This year we made a decision that we would go back - just the two of us. We chose to stay 7 nights at the Emporio and 5 nights at Hotel Mishol on Barra Vieja about 15km south of the airport on open water. I have reviewed that property separately. The Emporio has not changed much since our last visit. Not a lot happening during the week - not very crowded, no problem getting chairs etc. Weekends were busy. One very notable difference was the ACA Bar was closed off and under major construction. The "bar" had been moved to a corner of the restaurant- no ambiance there so we did not utilize it. During the week the construction noise from the pools was horrible- jackhammers and pounding all day long. On the weekends they suspended construction as the hotel fills up for a couple of days with weekend visitors from Mexico City. Hopefully the new bar is awesome....We asked for a room on 7 or above and did get one, no kitchen but we have them open the minibar and empty it into the neighboring cabinet. They say they frown on this but we had no problem. It was early in the day and check-in isn't until 3pm but they stored our luggage and gave us towel cards so that we could use the pool during our wait. We always use the adult pool. We like the infinity pool (upstairs adjoining the big thatched roof restaurant) for sunsets!!Weddings and conferences are frequent and often result in parties on the beach late into the evening. Fireworks around midnight are also common. This is the price you pay for that $1M view. Keep your patio door closed. Other hotels have the same issue if they are good and well-located. As others have said the AC was hard to regulate. It wasn't quite strong enough during the day but we weren't in there enough to make a big deal about it. We did have staff come up and redirect the vents so we were more comfortable during the night. We used our blankets for sleeping. The pool bar was pretty dead our entire visit. We do utilize pool bar service ( using the attentive wait-staff) for drinks and food and are always pleased with the service and quality. Checkout was easy. We would stay at the Emporio again. Acapulco is definitely on its way back!! It has a decidedly more Mexican feeling and we enjoyed that. It is a great value for a big city experience. Many of our favorite restaurants were still in business and just as good as we remembered. Try El Jacalito and Napoli - both in walking distance to the hotel. We also enjoy going down to Papagayo Beach (the public beach north of the Krystal Hotel). Great people watching, cheap food and drink. We like Bocana Beach Papagayo. We also catch the AC busses outside the hotel to travel to the center - it's fun down there. We took an excursion to the Coyuca Lagoon Tour and Bay Turtle Release with Viator. I have reviewed that separately.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • 1 a la carte dinner per week
  • All drinks (Domestic brands, Domestic beer, House Wine, 11am - 11pm)
  • 2 theme parties per week
  • Waterpolo
  • Volleyball
  • Soccer
  • Daily activities
  • Evening entertainment
  • 395 rooms in 2, fourteen-storey buildings
  • 2 pools including one with waterslide and 1 adults only
  • 3 bars including Lobby bar, Beach bar, Swim up bar
  • Buffet restaurant
  • A la carte restaurants
  • Room service (fee)
  • Snack bar
  • Sauna
  • Jacuzzi
  • Massages (fee)
  • Boutique
  • Gift shop
  • ATM
  • Beauty salon (fee)
  • Babysitting (fee)
  • Gym
Ocean View Rooms include:
  • Air-conditioning
  • 2 double beds or 1 king bed
  • cable TV
  • mini-bar (fee)
  • full bathroom
  • balcony with ocean view
  • Max occupancy 4 adults or 2 adults & 2 children
Ocean View Privilege Club also available, please inquire for details.

Kids Deal! - 2 children 5 years and under stay free when sharing with 2 adults. Pay only airfare and transfers.

For the Kids - Supervised kids club for ages 4-12 years from 10am to 6pm, Babysitting (fee), Kids pool, Water slide.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for full details.

Honeymoon Bonus - Receive a room upgrade (subject to availability) and bottle of domestic champagne in room. Request at time of booking. Marriage certificate required at check-in.

Single Parent Special - No single supplement when traveling with 1 or 2 children.

Resort Location Map


  • Hotel Emporio Acapulco
    Acapulco,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Emporio Acapulco Hotel
Avenida Costera Miguel Aleman 121 Fracc Magallanes, Acapulco 39670 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.