Krystal Beach Acapulco
- What's Included
- All Inclusive Features
Location: Overlooking the beach, a 10 minute drive to downtown Acapulco and 30 minutes from the airport.
we had the chance to stay there for our anniversary and we had a great time, they gave us a room with a beautiful view and they decorated the room with swans made with towels and flowers.the facilities were ok and not too crowded early morning and we enjoyed the food and the pool.thank you so much for making this, a very special vacation.
We booked an ocean view room that had a breathtaking view. However, there was nothing else nice about the room. The bathroom felt dirty and there was mold in the bathroom. There was a leak in our restroom but no one ever came to fix it. The front desk ladies seem kind of snobby and unhelpful. The restaurant in the hotel is pretty decent, having access to free palapas at the beach is nice as well. We had NO hot water two days out of the 3 that we stayed there. One morning we had absolutely no water, and two times we had brown water coming out of the faucet. Like I said, we loved the view but probably will never stay here again.
Just recently returned from our stay at this hotel. While the lobby as a contemporary decor the rooms themselves are outdated and can use some fixing up. While some employees seem to be there just for a paycheck, I have do a shout out to the hotel manager Osmarie. Osmarie made sure that our stay was comfortable. There were 3 of us in a small room with 2 standard bed and a roll away. When I approached Osmarie and told her the situation she upgraded us to a junior suite in a corner at no additional charge. The view was amazing! If you are looking for luxury then this is not the place you want to be. As I said earlier, the rooms are outdated but comfortable. Which is what I look for when I travel only because I use my room only to sleep. I'm usually up at the crack of dawn to do sightseeing or other activities.The buffet table didn't have a large selection to choose from but breakfast and dinner was the bomb. The only down fall I have with this place is that I was traveling with my mom who is disabled with limited mobility. Other hotels I have stayed at allowed me to prepare a plate, give it to head waiter, and they would take it to the room for my mom to eat. Krystal beach Acapulco ask that I order room service which is an additional cost.We have a lot of family in Acapulco and this hotel would not let anyone who is not a guest pass the front door which made it difficult for us to meet up and left a sour taste in my mom's mouth. Like I said if your looking for comfort this is an ok place to stay. If your looking for luxury you might want to pass this place up.Good job, Osmarie! I really hope to see this hotel prosper and flourish and I feel while under your care you can achieve this.Thanks
The room was great, good size great view. We took the all inclusive package, The food was just ok but it would have been better if it had been warmer.The staff was very friendly specially the waiters and bartenders at the beach.Overall for the price and location I think it's a great choice I would totally go back to the hotel and would recommend it to other people.
We have been coming to same place for 20 years. It provides clean rooms, great beach access, and is located on the Costera with many restaurants and shopping. Our beach waiters Gregario and Roberto provide the best service and tend to all our needs. The one issue we had this year was no English speaking channels on TV except CNN but we dealt with it but for our money there is no better hotel on the beach. El Proximo Ano
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Domestic drinks daily
- Kids club
- Daily activities
- Non-motorized water-sports: kayaking
- 400 rooms
- 2 restaurants
- Children's pool
- Lounge chair and beach towel service
- Beach umbrellas
- Kids club
- Laundry (fee)
- Room service (fee)
- Internet (fee)
- 2 double beds or 1 king size bed
- Cable TV
- Bathroom with tub & shower
- In-room safe
- Mountain view
- Maximum occ. 4 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Krystal Beach AcapulcoAcapulco,Mexico
- Hotel Contacts
- Extra Info
Avenida Costera Miguel Aleman 163 Fracc. Magallanes, Acapulco 39670 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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