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- What's Included
- All Inclusive Features
Our OpinionThe Park Royal Acapulco is a great resort for families. The resort is located amongst a gated community a little further away from the hub of Acapulco. The resort has a great kids club, and has very pleasant and attentive staff. The views in this resort is fantastic. Make sure to request an ocean view suite!
Location: Beachfront, 25 minutes from the airport, 15 minutes from the convention center and 3 minutes from Acapulco's hottest nightlife.
None of the staff speak English, so unless you are traveling with someone who speaks Spanish, I would not recommend staying here. I'm lucky my husband was there. Otherwise, I would have hated this resort.
We stayed from the 2nd to the 15th September 2016.The holiday in Acapulco was amazing. The scenery around Acapulco bay was awesome.The hotel, whilst away from the main drag was well positioned to take advantage of the stunning views. It was however a taxi ride to go anywhere outside of the hotel and difficult the walk anywhere as the access was also difficult due to the busy road with no pedestrian access.The hotel was tired looking in parts, however there was evidence of upgrades taking place. We had a garden room which was quite spacious but the smell of drains was unbearable at times. This was dealt with but the following day it returned. We were offered a room change but when we viewed the new room two floors above. We felt it was on the same run of drains so would be the same.Staff were helpful and pleasant, however very few spoke English as the hotel caters for largely Mexican families where Spanish was spoken.Some of the "all inclusive" elements such as the snack bar, where very limited and only served fried snacks such burgers and hot dogs. The AI board finishes on the 12 midday checkout, unlike all others which is when you leave the hotel so the meals and drinks can be consumed until departure. If you have a late flight home you have to pay for meals and drinks beyond midday which is quite steep.There is no information visible in the hotel advising of useful places of interest or available excursions. If you enquirer the concierge were helpful but that relies on you knowing what Acapulco has to offer in the first place. We were immensely grateful to a Bell boy Hugo who spoke excellent English and who gave valuable advice on places of interest to visit. A taxi driver Daniel, who we hired to take us around was also excellent at giving us historical information and advice on places of interest.The food was OK generally and very good in the Italian restaurant which was headed up by Fernando who spoke very good English and was very helpful in advising on dishes on the menus and ensuring your experience of the restaurant was good. In fact Fernando was so professional with efficient organisational skills we mistook him initially for the hotel manager.Our experience of Acapulco was good and we would visit again, I am not sure we would stay at this hotel for 14 nights though.
We had a great vacation, but there are things to improve, such as improving the taste in food, comfort in the rooms, comfort in beds, this great children's pool, just a little cold water. I liked the beach, it is rich that children can play without worries. The view you have on the port of Acapulco is fabulous.
Took a short vacation to revisit Acapulco. Was there in 1978 and loved it. The town and the hotel are making great strides to get themselves back in the tourist trade. However, if you want Americans you must start offering gluten free options on the all inclusive. My friend that traveled with me is gluten free, she paid the all inclusive but there was very little for her to eat besides eggs and vegetables.
Great experience at Park Royal Acapulco, the hotel facilities are great, the view of the room is fabulous, excellent service of the employees, food variety, uncrowded beach and not dirty, snack bar & pool bar was great.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch, and dinner daily
- Theme dinners
- A la carte dining at Italian Restaurant
- Domestic drinks from 11am to 1am
- Daytime and night time snacks
- Use of gym
- Non-motorized watersports: sailing, scuba
- Hotel tram to transfer from hotel common areas to guest rooms
- Adult & children's daily activities
- Nightly entertainment
- Buffet restaurant
- Italian a la carte restaurant
- Lagoon style pool
- Children's pool
- WiFi internet (fee)
- 2 double beds (King size beds on request only)
- Bathroom with marble tub & shower
- Hair dryer
- Iron and ironing board
- In-room safe ($2 USD/day)
- Balcony or terrace
- Max occ. 4 adults or 2 adults & 2 children with existing bedding
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Park Royal AcapulcoAcapulco,Mexico
- Hotel Contacts
- Extra Info
Calle Costera Guitarron No. 110 Fracc. Playa Guitarron, Acapulco 39880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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