Park Royal Acapulco

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Our Opinion
The Park Royal Acapulco is a great resort for families. The resort is located amongst a gated community a little further away from the hub of Acapulco. The resort has a great kids club, and has very pleasant and attentive staff. The views in this resort is fantastic. Make sure to request an ocean view suite!
Park Royal is surrounded by beautiful, exuberant gardens situated on a secluded area of the most exclusive areas of Acapulco and the spectacular views of Acapulco Bay. On a semi-private beach in Acapulco's most sophisticated Las Brisas area.

Location: Beachfront, 25 minutes from the airport, 15 minutes from the convention center and 3 minutes from Acapulco's hottest nightlife.

tripadvisor Traveler Reviews
  • javierlV9862OW : Mexico City, Mexico

value price is not relative, rooms are so poor in quality they are so antique the tv service is so bad, internet no work, dislike me the sales staff try to sells when my time is to enjoy my stance, the Italia restaurant is not enough in schedule maybe one more will be ok, and the security boxes will be electronic because the padlock was not enough to all the rooms

  • misaelalejandrog : Mexico City, Mexico
My experience at Park Royal Acapulco

Basically in this hotel you can find everything you need for vacations, get relaxed and enjoy. Very good option to go on vacations with the family. My family and I loved the view and the locations, at night there is a nice view of Acapulco

  • Livier O : Downey
Good for the price

Good location, good rooms but the swimming pool needs cleaning and repairs. Food was fairly good but cold for my taste. The hotel staff was always friendly and helpful, the best thing it's the location.

  • SDB_12 : Long Beach, California, United States
Do not go here if you do not speak Spanish

None of the staff speak English, so unless you are traveling with someone who speaks Spanish, I would not recommend staying here. I'm lucky my husband was there. Otherwise, I would have hated this resort.

  • Val J : Derby, United Kingdom
Good holiday, some disappointments

We stayed from the 2nd to the 15th September 2016.The holiday in Acapulco was amazing. The scenery around Acapulco bay was awesome.The hotel, whilst away from the main drag was well positioned to take advantage of the stunning views. It was however a taxi ride to go anywhere outside of the hotel and difficult the walk anywhere as the access was also difficult due to the busy road with no pedestrian access.The hotel was tired looking in parts, however there was evidence of upgrades taking place. We had a garden room which was quite spacious but the smell of drains was unbearable at times. This was dealt with but the following day it returned. We were offered a room change but when we viewed the new room two floors above. We felt it was on the same run of drains so would be the same.Staff were helpful and pleasant, however very few spoke English as the hotel caters for largely Mexican families where Spanish was spoken.Some of the "all inclusive" elements such as the snack bar, where very limited and only served fried snacks such burgers and hot dogs. The AI board finishes on the 12 midday checkout, unlike all others which is when you leave the hotel so the meals and drinks can be consumed until departure. If you have a late flight home you have to pay for meals and drinks beyond midday which is quite steep.There is no information visible in the hotel advising of useful places of interest or available excursions. If you enquirer the concierge were helpful but that relies on you knowing what Acapulco has to offer in the first place. We were immensely grateful to a Bell boy Hugo who spoke excellent English and who gave valuable advice on places of interest to visit. A taxi driver Daniel, who we hired to take us around was also excellent at giving us historical information and advice on places of interest.The food was OK generally and very good in the Italian restaurant which was headed up by Fernando who spoke very good English and was very helpful in advising on dishes on the menus and ensuring your experience of the restaurant was good. In fact Fernando was so professional with efficient organisational skills we mistook him initially for the hotel manager.Our experience of Acapulco was good and we would visit again, I am not sure we would stay at this hotel for 14 nights though.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch, and dinner daily
  • Theme dinners
  • A la carte dining at Italian Restaurant
  • Domestic drinks from 11am to 1am
  • Daytime and night time snacks
  • Use of gym
  • Non-motorized watersports: sailing, scuba
  • Hotel tram to transfer from hotel common areas to guest rooms
  • Adult & children's daily activities
  • Nightly entertainment

  • Buffet restaurant
  • Italian a la carte restaurant
  • Bars
  • Lagoon style pool
  • Children's pool
  • Gym
  • Mini-zoo
  • WiFi internet (fee)
Hotel Room includes:
  • Air-conditioning
  • 2 double beds (King size beds on request only)
  • Telephone
  • Bathroom with marble tub & shower
  • Television
  • Hair dryer
  • Iron and ironing board
  • In-room safe ($2 USD/day)
  • Balcony or terrace
  • Max occ. 4 adults or 2 adults & 2 children with existing bedding
Kids Deal - 2 Children Stay & Eat Free 3 years & under. 4-12 years limited availability.

Honeymoon Bonus - Receive a fresh fruit basket in room. Request at time of booking. Proof or marriage required at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Park Royal Acapulco

  • Hotel Contacts
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  • Disclaimer
Park Royal Acapulco
Calle Costera Guitarron No. 110 Fracc. Playa Guitarron, Acapulco 39880 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.