All Ritmo Cancun Resort & Waterpark

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  • What's Included
  • All Inclusive Features
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Our Opinion
All Ritmo Cancun Resort is located north of Cancun, outside of the hotel zone. This is either going to be a positive or negative depending on how you look at it. If you want be in town for shopping and nightlife, don't stay here. If you are look to just relax under the sun and stay away from the noise and crowds of the hotel zone, but still be close, this hotel might be the one. Good value for your money at this resort.


All Ritmo Cancun Resort & Waterpark is an exciting family resort that, blending exciting activities for adults and fun events for children will provide a little something for everyone. The stretch of pristine white sand is ideal for sunbathing, jogging or practicing your favorite sport. A huge water park features water slides, games and other water rides that offer fun activities for every family member. This resort is an impressive vacation spot for those who enjoy both fun and relaxation, more removed from the hustle and bustle of Cancun.

Location: Located in Punta Sam, a 10 min drive from downtown, 20 min from Cancun's hotel zone, 35 min from the airport.

  • Water Park
  • 4 restaurants (including a buffet)
  • 2 Snacks Bars
  • 3 Jacuzzis
  • Private Beach
  • Swimming pool with Kid-friendly area
  • Full- service Gym
  • On-property theater
  • Kids Club
  • Free Parking
  • Wifi (free at common areas, with additional cost at your suite)
  • Outdoor activities

tripadvisor Traveler Reviews
  • mrkmnmary : San Francisco, California
Don't waste your money in this resort!

Since the very first day, I had the feeling that something was not right about this hotel. We had a night flight with 2 small kids, arrived 6am to this hotel and they didn't allowed us to early check in. We were going to stay for 10 days! how difficult could it be to make a client happy by letting them early check in?! so that we as clients would have a better experience, give better reviews and return again. Anyway, we had to pay 70 dollars and our bad experience had just began.I'll just sum up our negative experience:* No free Wi-Fi (for us It didn't even work in the lobby), be ready to spend 8 USD/ 24h connection or 40usd/5 days.* Our room looked clean at first sight but very far from what we saw in their website. The sheets and most linnen Most of the furniture looks pretty old and dirty, the bathroom was not an exception, it always had a bad smell (sewers) and the bathtub was in such condition that I didn't want to shower barefoot (specially after I saw couple of cockroaches coming out the drain).* There was also a big problem with mosquitoes ( inside the room). We all (specially my 5 year old) got bitten a lot by mosquitoes. People say that it's because of the rainy season but we talked to other people(who were staying in other hotels) we met in touristic places, and nobody noticed any mosquitoes in their hotel rooms.* Kids club is really a joke, it's very small, dirty, full of broken toys, looks dark and creepy. My daughter got a big scratch on her legs when she sat on a wooden chair that had some spikes that were part of a design that just chipped over time (that happened just while I was checking her in). * The water park is old and isn't maintained either. My 2 daughters got some cuts in their toes while using the the water slides (plastic is old and some edges are sharp).* The evening shows aren't that bad, but in my opinion not very kid friendly, there were several instances that they would do something inappropriate like touching a woman's butt.* The gym?? I don't know why they even keep the exercising machines there, none of they work, they are all rusted and it's impossible to use them. They could use some tips on how to maintain a gym in such humid environment. * There's only one pool for the whole hotel, it can be very crowded during the day. Don't walk bare foot there or the sharp mosaics will leave small cuts on your feet.* There's no hot tub. There's a 'jacuzzi' inside the pool.* The beach area is so dirty, there's trash and seaweed everywhere...We will never stay here again.I don't think they will change something, I think they are just trying to 'milk' this hotel before it dies. It's old and in a very inconvenient area. After this experience, I made some better research and found better options for the same money in the hotel zone. Be aware and don't book here.

  • Jenny B :
Cancan vacation

My family enjoyed this resort. It's a distance from the hotel zone but we never needed to leave this place. There was a lot of things to do here. We never got a chance to use the water park but looks like the families with younger children would enjoy. The activities provided by banne, Danny, lupita, victor, and jerry was fun and varies through the 5 nights we stayed there. We were pleasantly surprised by the food that was offered in the buffet. The restaurant can really cook up great meats. One lunch had whole fresh fried fish. Yummy. Would stay here again.

  • JaimeBernabeSy :

The resort is great for families that are looking for things to do there are many activities to do! The staff Bane, Danny, lupita, Victor, Gerry are all nice, great, and funny. The food is also good too many things to try!

  • roberto b :
summer vacation

Very friendly staff, Dani, Victor, Lupita, Jerry. They made our stay very enjoyable. lots of things to do on the resorts. My kids loved the water park, pool, and the activities. It is very kid friendly. 4 different restaurants to choose from so we didn't get tired to the food at all plus unlimited drinks to boot.

  • dgouko : Brantford, Canada
Worst Nightmare ever...Be aware!!!

First of all the hotel is not just outdated with every single thing in it it is also very unprofessional and a complete disaster. If I could choose 0 Stars I would but unfortunately I had to give it 1 Star to begin with. The reception most workers and managers are very rude not in any way helpful, careless and have no respect to there paying costumers. Beside you are speaking spanish or maybe are a local person. This place you find barely any english speaking people around and also the kids club is complete spanish latin welcome please. My son had a very bad experience they never talk in english. He had a hard time there to understand. All kids mostly spanish speaking. Service very unacceptable and horrible they will give you a nightmare vacation if you have something to complain about so be aware!. Read the reviews carefully most of them very true. Spend your time and money in a different resort. We left the hotel after 3 days finally to find a better place to stay and it was a huge plus, after this we got the vacation we expected and much better treatment from the stuff and service. The beach is gross and lots of seaweed, dirty and the food hardly something to find specially if you have kids with you. Everything in this hotel is terrible and not even worth to consider to book.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snack
  • 1 a la carte dinner at specialty restaurant/once per week w/reservations
  • Unlimited Domestic and selected International drinks, House Wine included from 10am-1am
  • Food & beverages 24 hrs
  • Windsurfing
  • Kayaking
  • Hobie cat sailing
  • Introductory scuba diving lesson at the pool
  • Tennis
  • Volleyball
  • Soccer
  • Exercise room
  • Daily activities
  • Nightly entertainment  
  • 155 rooms in three 4-storey buildings
  • Restaurants
  • 1 Buffet & 2 a la carte restaurants: Italian and Mediterranean, dress code & reservations required
  • Snack bar
  • 3 Bars including swim-up pool bar
  • 2 pools
  • Waterpark, including waterslides, games, waterguns, waterfalls and children's pool
  • Jacuzzis
  • Sundeck
  • Theatre
  • Mini-market
  • Boutiques
  • Lit tennis courts
  • Basketball court
  • Mini golf
  • Small gym
  • Internet access (fee)
  • Golf nearby

Standard Suites

  • 1 king or 2 double beds
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • In-room safe (fee)
  • Coffee maker
  • Bathroom with shower
  • Balcony or terrace
  • Max occupancy 4 persons

Junior Suites 

  • 1 king or 2 double beds
  • Ocean view
  • Seperate living area
  • Full bathroom
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • In-room safe (fee)
  • Coffee maker
  • Balcony or terrace
  • Max occupancy 4 persons


El Palmar Restaurant

  • Buffet for breakfast, lunch and dinner
  • Gourmet

Pancho Villa Restaurant

  • A la carte for dinner
  • Mexican
  • Reservations required


  • A la carte for dinner
  • Italian
  • Reservations required

Ostras Restaurant

  • A la carte for dinner
  • Seafood
  • Reservations required, formal dress is required

Oasis Snack Bar

  • Poolside cafe

Theater Dinner

  • A la carte for dinner
  • International Cuisine


  • Bar Diego's Poolside bar
  • Cupulas Lobby bar
  • Oasis Poolside bar
Kids Deals - Children 2-12 are free when sharing with 2 adults.

For the Kids - Kids 4-11 can enjoy the Kids' Club. Babysitting subject to availability (fee).

Resort Location Map

  • All Ritmo Cancun Resort & Waterpark

  • Hotel Contacts
  • Extra Info
  • Disclaimer
All Ritmo Cancun Resort & Waterpark
Km 1.5 Carretera a Punta Juarez-Punta Sam, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.