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Beach Palace

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The Beach Palace is a resort that speaks true to its luxury rating. The rooms aren't anything to rave about, but it's always well-maintained and immaculate. Some rooms promise great views of the ocean. Good cuisine to choose from with regards to both a la carte and buffet items. The resort is in a prime location. There are shopping malls and restaurants. Nightclubs and bars can be found a short taxi ride away. Ther resort team is amazing. They work to ensure that all guests are being accommodated and that their needs and concerns are being met. For travelers wanting a quiet and luxurious place to relax, this is the place.


Beach Palace has everything for a great family vacation from relaxation to fun-filled daily activities. The exclusive Kids Club caters to the kids with supervised children's activities, while the adults can sit back in two interconnecting swimming pools, lounge with cocktails on the wonderful beach or get active with water sports.

Location: Beach Palace is located beachfront in the Cancun hotel zone, 15 min to downtown Cancun, 30 min from the airport.

  • Room service 24 hours a day
  • Kids club
  • Free wifi throughout hotel
  • Three swimming pools
  • "Awe-Spa"

tripadvisor Traveler Reviews
  • kloudaman : Ohio
It truly is the Beach Palace family that brings us back!

We arrived the last week of February for a fantastic 10 day stay. We have been at the Beach many times and most of the staff has been there for all of our visits. From Gabriella, Ernesto, Jose, Lorenzo, Ruben and Captain Miguel Coria in the morning buffet. To Esteban, Fidel, Victor, Juan Carlos and chef Anayeli at the Sky Bar. Fernando, Victor, Daniel, Yangtze, Yadira, Jose at the main pool bar and beach area, Bar Captain Miguel, Carolina at the sports bar, the entertainment staff Joshua, Rene, Cuau, Kristen, Lucia, Jeisa and Emma in the gym. Juan Barbosa and staff at the evening restaurants, everyone welcomed us and provided the best, relaxing visit we have had. Meals were great, drinks flowed freely, and our room was excellent! The resort can not be responsible for the construction in progress at adjacent properties. But be aware there is major work being done right next door, though it did not bother us at all.Looking forward to next Feb for our next visit!

  • joe_nguyen02 : West Des Moines, Iowa
Great friendly and personable staff

The staff is what made our experience outstanding (Krystall, Fabiola, Andres). Beach is beautiful and it was the right size resort to provide personal attention. Our kids absolutely loved the Play Place and we were nervous about it, but they kept wanting to go back.

  • luv2chaseparadise- : Tampa, Florida
My Dream Wedding at Beach Palace Resort in January (Long review but worth the read)

My wedding was January 26th at the Beach Palace resort. I chose this time of year because it is an off season for weddings & travel, and the weather was perfect. Let me start off by saying I LOVE every aspect of this place. I am a type A, super controlling person and let me just say working with the staff at Palace super exceeded my expectation. My pre-wedding liaison was Angie she was amazing she literally responded to all 300 emails. Living in the states I was worried something was not going to get done because of the distance but nope every email I sent Angie responded to right away there wasn't a time that she left me hanging, and that made me want to work with them more. She provided me with the information for the vendors available to use. Angie was awesome and I was so grateful for her patience when working with me. I used Encore for my DJ and lets just say the dance floor was never empty. Daniel was the bomb, he was like me ready to party and was very easy to work with. My package came with lighting and so when my MC introduced us to our guest our family and friends went wild it was perfect with the music and the lights, it was everything I imagined and more; you would've thought we were celebrities, We used Carmen for our photo booth, this was a blast it gave guest the opportunity to have fun with different costumes and they were able to print out as many photo booth cards as they wanted. Carmen also provided me with a USB of all the photos from the booth, which was perfect for me as the bride because I was able to print them for my photo album. My on sight wedding coordinator was Carlos. I LOOOOOOVE love love love Carlos, He is soft spoken but when he speak the people move. He knew exactly what was needed and he made sure any request was made was handled at that moment. Carlos took care of us from the moment we arrived to the resort until the last song was played at the reception. When we checked in the resort he met us downstairs to greet us, Carlos made sure we had a smooth check in. I wanted maracas for my welcome bags and I asked Carlos where I could get them, Carlos went over to the mall found a location that sold them for $1 and told me where to get them; he even asked if i wanted them personalized to let him know. He went beyond the call of duty which I was grateful for. When we arrived in Cancun we walked over to the mall the next day and thanks to Carlos we were able to find the maracas they were beautiful and they were painted with Cancun written nicely on them, the lady was so happy to receive business from us she threw in some free gifts. I happy because i was able to complete all 60 of my welcome bags. The welcome dinner was amazing the wedding location and back up plan was amazing and the cocktail you guessed it amazing. They even provided the guest with a signature drink called purple rain that everyone loved. We had the welcome dinner on the Terraza, The wedding was on the sky deck with amazing views, the cocktail and reception was on the south deck with amazing views. We used the complimentary wedding decor for the ceremony (because lets face it the ceremony is 10-15 mins and people are sitting in the chairs, you cant see the decor any way so we invested in the reception).For the cocktail hour and reception decor we chose metallic sands (which was beautiful and breathtaking). We used Dream Art for our pictures our photographer Bahanna (I'm sorry in advance for misspelling her name), oh em ghee we absolutely loved her personality and spirit she was sooooo nice and so easy to work with. Bahanna was able to capture my okay our true beauty lol. We used our resort credits for the spa, excursions (Tulum and ATVs, Aqua twister,and snorkling) I also used my credits for a mani/pedi for the wedding, and the gift shop in the gift shop we used the resort credits for the tequila, cigars, and hot salsa. Beach palace restaurants were all delicious the Italian one was our favorite, the sweet and coffee shop was awesome. In the night bar Carolina, and Fernandez were our buddies they new what we wanted without asking. We had a total of 60 guest, and all of them except for one had an AMAZING time. I am soooo ready to return to beach palace resort. My guest used Bonvoyagebybarbour travel agent, she was my life saver, she sent emails to my guest and provided me with an active color coded spreadsheet to keep track of those persons that were coming. I apologize for the length of this review...I just wanted to give you my experience with the hopes of helping you plan your wedding.

  • pcheeze : Middletown, Connecticut
Back For The Beach

My husband and I spent 2 Beach days at BP from Sun Palace. We used the public bus transportation, costing 10 1/2 peso or a dollar per person each way. Easily found chairs in front of the pool overlooking the beach and wonderful ocean. High winds caused rough waters but were still relaxing to watch. To our pleasure, at lunch we were greeted by familiar servers from past visits. Ernesto who had introduced us to a refreshing "after lunch" drink called Carajillo 43 and Jose Carlos who was sure our wine glass was full. The lunch buffet consists of a large variety of hot and cold dishes along with the opportunity to have fresh grilled meat or fish. Leave room for dessert, a choice of fruits, pastries, or my favorite ice cream. Enjoyed the rest of the afternoon on the beach where there is plenty of room to spread apart. Before returning to Sun Palace, we walked down to the large shopping mall which could be a 1/2 days event if you like shopping!

  • Vivian Yinghui D : New York City, New York

There are 4 choices for restaurants at this resort. The food is good, but over the course of a week very repetitive. Drinks are watered down and basically just ice. The "excursions" basically make you leave the resort for the entire day and you don't eat at least two meals at the resort for that day, but still pay the all-inclusive fees. The meals provided on the excursion are generally horrible, so bring a snack. The promises made for spending time at a sales presentation better be in writing or they are not kept. We were promised a free ocean view upgrade for a 1 hour presentation. We were only given a discounted upgrade that cost $150, and the 1 hour presentation lasted 3 hours.Construction happening on both sides of the building to adjacent properties. Noise of construction from 7am until after I fell asleep (after midnight).Metal shards in the pool from construction that impaled my feet everyday. Were like little metal pins from the welding on the adjacent building construction.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Unlimited Domestic & select International drinks from 10am-1am
  • Theme parties
  • Non-motorized watersports at Sun Palace Marina
  • Kayaking
  • Snorkeling
  • Sailing
  • Pedal boats
  • Introductory scuba diving lesson in pool
  • Day and night tennis
  • Billiards
  • Ping pong
  • Fitness centre
  • Daily activities
  • Nightly entertainment
  • 285 rooms
  • Poolside restaurant for buffet or a la carte dinner
  • 4 a la carte restaurants (Italian, Asian)
  • 3 bars
  • 3 pools including children's pool
  • Lit tennis
  • Gift shop
  • Above-ground dive tank
  • Fitness centre
  • Beauty salon
  • Massage services (fee)
  • Car rental
  • Doctor on call (fee)


  • Maximum Occupancy 4 people (Maximum 2 children)
  • Resort view
  • Balcony
  • Air-conditioned
  • Telephone
  • Hair dryer
  • Bathrobe & Slippers
  • Liquor dispenser
  • Coffee maker
  • Mini-bar
  • In-room safe
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Double whirlpool tub
  • LCD flat screen satellite TV
  • Cribs, rollaways & wheelchairs on request
  • CHI professional hair dryer
  • CHI professional hair straightener

Superior Deluxe

  • Maximum Occupancy 4 People (Maximum 2 children) 
  • Lagoon view or ocean view
  • 1 King or 2 Double beds
  • Double whirlpool tub
  • Balcony with chaise lounge chairs & table
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • Mini-bar (containing sodas, bottled water, juices & domestic beer)
  • In-room wine and fruits
  • LCD TV
  • Satellite TV
  • Purified tap water
  • Farouk bath amenties
  • Bathrobe and Slippers
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Coffee maker
  • Direct dial telephone
  • Alarm clock
  • Hair dryer
  • Iron & Ironing board
  • Wireless Internet service
  • Turndown service
  • CHI professional hair dryer
  • CHI professional hair straightener

Concierge Level

  • Maximum Occupancy 2 People (Adults Only)
  • Ocean view
  • Balcony with double bed, 2 chairs and table
  • Air-conditioned
  • Telephone
  • Pillow menu
  • Beach bag
  • Aromatherapy menu
  • Hair dryer
  • Bathrobe and Slippers
  • Upgraded liquor dispenser
  • Espresso maker
  • Mini-bar with soft drinks, juices, bottled water, and international beer (Heineken & Coors Light)
  • In-room safe
  • Apple TV with Wi-Fi connection and special apps including, iTunes, Netflix and more
  • DVD player
  • iPod dock / Clock radio
  • L'Occitane bath amenities
  • Iron & Ironing board
  • Room service menu
  • Turndown service
  • Petit fours menu
  • 1 King bed
  • Double whirlpool tub
  • LCD flat screen satellite TV
  • Cribs, rollaways & wheelchairs on request
  • CHI professional hair dryer
  • CHI professional hair straightener

Family Deluxe

  • Maximum Occupancy 6 people (maximum 4 adults, maximum 5 children)
  •  2 connecting Superior Deluxe - Lagoonview rooms
  • 1 room with king bed and connecting room with 2 double beds
  • Double whirlpool tub
  • In-room wine and fruits
  • Balcony with chaise lounge chairs & table
  • X Box 360
  • DVD player
  • Xbox Games upon request
  • DVDs upon request
  • Fun in the sun bucket kit
  • Mini-bar (contains sodas, bottled water, domestic beer, juices plus kid friendly snacks)
  • Kids special room service menu
  • L'Oreal kids product line
  • In-room family guide with activities schedule
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • LCD TV
  • Satellite TV
  • Purified tap water
  • Farouk bath amenties
  • Bathrobe and Slippers
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Coffee maker
  • Direct dial telephone
  • Alarm clock
  • Hair dryer
  • Iron & Ironing board
  • Wireless Internet service
  • Turndown service
  • Welcome amenities for families
  • Mini bathrobes & slippers
  • Arcade
  • CHI professional hair dryer
  • CHI professional hair straightener



  • A la carte for dinner
  • Asian cuisine


  • Buffet for breakfast, lunch and dinner
  • International/Mexican


  • A la carte for dinner
  • Mediterranean
  • Dress code is dressy casual (long trousers and collared shirts for gentlemen)

La Terraza

  • A la carte for dinner
  • Mediterranean


  • Sky Rooftop bar
  • Stadium Sports bar
  • Pool and Snack Bar

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Beach Palace Cancun offers the following Awe-Spa facilities and treatments:


  • Massage rooms
  • Sauna
  • Beauty Salon
  • Fish Spa
  • Gym


  • Holistic massage
  • Citrus massage
  • Aromatherapy massage
  • Kukulcan Mayan massage
  • Deep tissue massage
  • Herbal massage
  • Hot stone massage

Facial treatments

  • Refreshing facial
  • Stabilizing facial
  • Ceutical facial
  • Vitamin C facial
  • Shock intense facial
  • Diamond white facial


  • Seaweed wrap
  • Chocolate wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hair removal
  • Make up
  • Hair styling
Stay at 1, Enjoy all 6! - Receive unlimited access to all the facilities at the nearby sister resorts - Cozumel Palace, Isla Mujeres Palace (couples only 18yrs+), Moon Palace Golf & Spa Resort, Playacar Palace and Sun Palace (couples only 18yrs+) including restaurants, bars, activities and entertainment. Transfers are not included.

Honeymooners - Receive a bottle of Domestic champagne, candlelight dinner and a fruit basket, as well as late check-out (subject to availability). Request at time of booking. Requires proof of marriage certificate at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Beach Palace

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Beach Palace
Blvd. Kukulcan Km 11.5 Hotel Zone, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.