Beach Palace

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The Beach Palace is a resort that speaks true to its luxury rating. The rooms aren't anything to rave about, but it's always well-maintained and immaculate. Some rooms promise great views of the ocean. Good cuisine to choose from with regards to both a la carte and buffet items. The resort is in a prime location. There are shopping malls and restaurants. Nightclubs and bars can be found a short taxi ride away. Ther resort team is amazing. They work to ensure that all guests are being accommodated and that their needs and concerns are being met. For travelers wanting a quiet and luxurious place to relax, this is the place.


Beach Palace has everything for a great family vacation from relaxation to fun-filled daily activities. The exclusive Kids Club caters to the kids with supervised children's activities, while the adults can sit back in two interconnecting swimming pools, lounge with cocktails on the wonderful beach or get active with water sports.

Location: Beach Palace is located beachfront in the Cancun hotel zone, 15 min to downtown Cancun, 30 min from the airport.

  • Room service 24 hours a day
  • Kids club
  • Free wifi throughout hotel
  • Three swimming pools
  • "Awe-Spa"

tripadvisor Traveler Reviews
  • Robjones12 : Fayetteville, Georgia
Fantastic Resort

We had a great time at the Beach Palace! This was our second visit to this resort & exceeded our expectations. We have stayed at many of the Palace Resorts & this trip was amazing as usual. Beautiful views & people. Victor served us well around the bar. Veronica was amazing in the spa. The level of service at a Palace Resort is unparalleled. Our room was great, the food was phenomenal & the spa is incredible. We will be back.

  • Eva C : Toronto Ontario
First Vacation ---WOWOWOWOW

Well my first trip abroad in so very long and All of the Staff from start to finish were simply outstanding.. Marcos at the Concierge (Wonderful) .. The Room BEAUTIFUL AND SPOTLESS... Ernesto at the Buffet .. Diligent and Humorous as were all the staff at all the restaurants we ate at.. Including Lucas in the Chinese Restaurant.. The attention and effort put in by all at Beach Palace is outstanding.. Lots to do and the Sports bar did no disappoint either.. To the Manager of this amazing Resort.. PLEASE PLEASE pass on my Thanks to Victor at the Sky Bar..He made us so Welcome and made us Laugh.. To Carolina Sky Bar.. such a Beautiful kind and caring Lady Thank you Mz Carolina.. As well Yanet in the Sky Bar.. Never missed a beat and always smiling and helpful.. I am sure I'm neglecting to mention a few but Please know that they too made our stay very Memorable.. You were spot on when you emailed me and said you would try to exceed our expectations.. We asked for very little and received so so much.. A Beautiful View was seen for our duration stunning.. So from my house to you a Huge and Warm Thank You.. Be well and Happy Holidays to all. We will seen you again for sure.. Gail D. Rm 907

  • CarolinaDiver : Charleston, SC
Palace Member - First stay at Beach Palace

We normally stay at another Palace resort, but tried Beach Palace due to family staying there. Overall, it was pretty good, but definitely not my favorite.Pro's: Right on the beach; nice pools (beachfront and on top); balcony large; great view; spa is excellent; restaurants pretty good (except Mexican); bartenders great; appeared to be an excellent kid's club; chef's dinner was great; wi-fi connection was very good, coffee/ice cream shop (awesome).Con's: Not for couples necessarily; this is more of a family resort with a lot of kids; at least 4-5 weddings during our stay which meant a lot of hard partying and noise; room smelled musty; no lobby bar/meeting area; sports bar generally only showed soccer and had limited options to show other sports; wait staff for breakfast (busiest meal time) was not as efficient as other times; was originally placed in a room among wedding party attendees (was told later that should not have happened and moved us) which meant little sleep for first two nights; our preference is a quiet and relaxed atmosphere - that is not what Beach Palace is about (just bad choice on our part). Pools/hot tubs on top did not seem to be cleaned enough. Saw small pieces Styrofoam floating in one of the hot tubs for three days straight. A lot of other trash blowing around the rooftop pool area as well. Don't think it was cleaned well after several wedding receptions in a row.Some of the staff was exceptional: Gabriella (morning grill cook), Leonardo (waiter in steak house), Jose (bartender - roof top), Victor (waiter), Yanet (waitress). They were all kind of our regulars and were super friendly and great to talk with.Families with children seemed to really enjoy themselves. The kids' pool with a water slide saw plenty of action. All of the restaurants had several large tables to support family dining. Sports bar has two pool tables and a Foosball table.

  • charmaineK-901 : Scotland, United Kingdom
Best hotel we have been to!

Me and my partner visited this hotel for 10 days sept/oct. safe to say it was everything we expected and more! The hotel was out of this world and the views and beach was the most beautiful I have ever seen and so clean. We honestly have never had service like it in any holiday we have been on and will definitely be back for sure. Gabriel, Ruben, Andres, and Jesus were amazing and so welcoming every morning at breakfast so very helpful and always looking to see what they could do for you next, I didn't have to ask for anything they just did it. Armando and victor at the poolside would have a drink ready for us before we even sat at our sun loungers and service was so quick, Johnathan on the steak house was also amazing and he was very funny always making us smile. Last but not least was the staff from the sweet and coffee house Anturo, Emanuel and beadris they were also outstandingly friendly. Overall we had an amazing stay and will definitely be back soon.

  • Rick R : Austin, Texas
Everything that you'd want for an ocean/sun vacation. All staff is friendly and very willing to cater to your every need

All rooms are very clean with some of the most beautiful views. Ours was a Jacuzzi room as well. Each room has a bar stocked with liquor and soft drinks. Room service is available at any time. the beds are comfortable with remote controlled a big screen t.v.And, all of this is no extra charge. it's all part of your all-inclusive room charge.I want to recognize 4 staff individuals for outstanding service to my wife and myself. They are: Gabriella and Alfredo at the morning and afternoon grill in the dining room. *** Also, Ernesto and Andres as waiters in the dining area. And especially, Victor Gomez up in the SKY for outstanding daily service to us. All of these folks represent the Beach Palace very well, and we think very highly of each of them. ***

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Unlimited Domestic & select International drinks from 10am-1am
  • Theme parties
  • Non-motorized watersports at Sun Palace Marina
  • Kayaking
  • Snorkeling
  • Sailing
  • Pedal boats
  • Introductory scuba diving lesson in pool
  • Day and night tennis
  • Billiards
  • Ping pong
  • Fitness centre
  • Daily activities
  • Nightly entertainment
  • 285 rooms
  • Poolside restaurant for buffet or a la carte dinner
  • 4 a la carte restaurants (Italian, Asian)
  • 3 bars
  • 3 pools including children's pool
  • Lit tennis
  • Gift shop
  • Above-ground dive tank
  • Fitness centre
  • Beauty salon
  • Massage services (fee)
  • Car rental
  • Doctor on call (fee)


  • Maximum Occupancy 4 people (Maximum 2 children)
  • Resort view
  • Balcony
  • Air-conditioned
  • Telephone
  • Hair dryer
  • Bathrobe & Slippers
  • Liquor dispenser
  • Coffee maker
  • Mini-bar
  • In-room safe
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Double whirlpool tub
  • LCD flat screen satellite TV
  • Cribs, rollaways & wheelchairs on request
  • CHI professional hair dryer
  • CHI professional hair straightener

Superior Deluxe

  • Maximum Occupancy 4 People (Maximum 2 children) 
  • Lagoon view or ocean view
  • 1 King or 2 Double beds
  • Double whirlpool tub
  • Balcony with chaise lounge chairs & table
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • Mini-bar (containing sodas, bottled water, juices & domestic beer)
  • In-room wine and fruits
  • LCD TV
  • Satellite TV
  • Purified tap water
  • Farouk bath amenties
  • Bathrobe and Slippers
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Coffee maker
  • Direct dial telephone
  • Alarm clock
  • Hair dryer
  • Iron & Ironing board
  • Wireless Internet service
  • Turndown service
  • CHI professional hair dryer
  • CHI professional hair straightener

Concierge Level

  • Maximum Occupancy 2 People (Adults Only)
  • Ocean view
  • Balcony with double bed, 2 chairs and table
  • Air-conditioned
  • Telephone
  • Pillow menu
  • Beach bag
  • Aromatherapy menu
  • Hair dryer
  • Bathrobe and Slippers
  • Upgraded liquor dispenser
  • Espresso maker
  • Mini-bar with soft drinks, juices, bottled water, and international beer (Heineken & Coors Light)
  • In-room safe
  • Apple TV with Wi-Fi connection and special apps including, iTunes, Netflix and more
  • DVD player
  • iPod dock / Clock radio
  • L'Occitane bath amenities
  • Iron & Ironing board
  • Room service menu
  • Turndown service
  • Petit fours menu
  • 1 King bed
  • Double whirlpool tub
  • LCD flat screen satellite TV
  • Cribs, rollaways & wheelchairs on request
  • CHI professional hair dryer
  • CHI professional hair straightener

Family Deluxe

  • Maximum Occupancy 6 people (maximum 4 adults, maximum 5 children)
  •  2 connecting Superior Deluxe - Lagoonview rooms
  • 1 room with king bed and connecting room with 2 double beds
  • Double whirlpool tub
  • In-room wine and fruits
  • Balcony with chaise lounge chairs & table
  • X Box 360
  • DVD player
  • Xbox Games upon request
  • DVDs upon request
  • Fun in the sun bucket kit
  • Mini-bar (contains sodas, bottled water, domestic beer, juices plus kid friendly snacks)
  • Kids special room service menu
  • L'Oreal kids product line
  • In-room family guide with activities schedule
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • LCD TV
  • Satellite TV
  • Purified tap water
  • Farouk bath amenties
  • Bathrobe and Slippers
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Coffee maker
  • Direct dial telephone
  • Alarm clock
  • Hair dryer
  • Iron & Ironing board
  • Wireless Internet service
  • Turndown service
  • Welcome amenities for families
  • Mini bathrobes & slippers
  • Arcade
  • CHI professional hair dryer
  • CHI professional hair straightener



  • A la carte for dinner
  • Asian cuisine


  • Buffet for breakfast, lunch and dinner
  • International/Mexican


  • A la carte for dinner
  • Mediterranean
  • Dress code is dressy casual (long trousers and collared shirts for gentlemen)

La Terraza

  • A la carte for dinner
  • Mediterranean


  • Sky Rooftop bar
  • Stadium Sports bar
  • Pool and Snack Bar

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Beach Palace Cancun offers the following Awe-Spa facilities and treatments:


  • Massage rooms
  • Sauna
  • Beauty Salon
  • Fish Spa
  • Gym


  • Holistic massage
  • Citrus massage
  • Aromatherapy massage
  • Kukulcan Mayan massage
  • Deep tissue massage
  • Herbal massage
  • Hot stone massage

Facial treatments

  • Refreshing facial
  • Stabilizing facial
  • Ceutical facial
  • Vitamin C facial
  • Shock intense facial
  • Diamond white facial


  • Seaweed wrap
  • Chocolate wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hair removal
  • Make up
  • Hair styling
Stay at 1, Enjoy all 6! - Receive unlimited access to all the facilities at the nearby sister resorts - Cozumel Palace, Isla Mujeres Palace (couples only 18yrs+), Moon Palace Golf & Spa Resort, Playacar Palace and Sun Palace (couples only 18yrs+) including restaurants, bars, activities and entertainment. Transfers are not included.

Honeymooners - Receive a bottle of Domestic champagne, candlelight dinner and a fruit basket, as well as late check-out (subject to availability). Request at time of booking. Requires proof of marriage certificate at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Beach Palace

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Beach Palace
Blvd. Kukulcan Km 11.5 Hotel Zone, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.