Beach Palace

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  • What's Included
  • All Inclusive Features
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Our Opinion

The Beach Palace is a resort that speaks true to its luxury rating. The rooms aren't anything to rave about, but it's always well-maintained and immaculate. Some rooms promise great views of the ocean. Good cuisine to choose from with regards to both a la carte and buffet items. The resort is in a prime location. There are shopping malls and restaurants. Nightclubs and bars can be found a short taxi ride away. Ther resort team is amazing. They work to ensure that all guests are being accommodated and that their needs and concerns are being met. For travelers wanting a quiet and luxurious place to relax, this is the place.


Beach Palace has everything for a great family vacation from relaxation to fun-filled daily activities. The exclusive Kids Club caters to the kids with supervised children's activities, while the adults can sit back in two interconnecting swimming pools, lounge with cocktails on the wonderful beach or get active with water sports.

Location: Beach Palace is located beachfront in the Cancun hotel zone, 15 min to downtown Cancun, 30 min from the airport.

  • Room service 24 hours a day
  • Kids club
  • Free wifi throughout hotel
  • Three swimming pools
  • "Awe-Spa"

tripadvisor Traveler Reviews
  • Dtcb15 : Lyman, Wyoming

Great family friendly resort. All the staff extremely friendly and very helpful with anything needed. Was a smaller resort, only thing not 5 stars was the food, would have enjoyed a Mexican restaurant instead of the Chinese. Huge shout out to Roger the bartender!!! This guy goes out of his way to take care of people, we will have to go back to the resort again just to see our friend Roger.

  • biggie0820 : Saint Simons Island, Georgia
A somewhat pleasant surprise

Spent three short days at Beach palace my not so usual place in Mexico, The room on the 12th floor had a spectacular view, we could not be more pleased. The hotel was at capacity so the lines for drinks and food were very long as well as the outside service. The breakfast was pretty good and Ernesto our server was very attentive, The pool service from Rudy was excellent and he did his best to keep up with the crowd. Dinner where we had a bad experience. The hostess, server and restaurant manager at the Asian were all terrible and left a bad taste, The food and beverage Manager needs to train his staff better or he should go also. That's the main reason for the 4 stars not five. Every one else was a pleasure to have. I would like to thank Jenny for all she did for us as well as Regina. I will return but HOPEFULLY they fix the attitude at the Asian restaurant so they same thing does not happen to other guests

  • robrojas55 : Signal Hill, California

Lots of concerns i explained in previous box. trouble with staff. trouble with room. sink didn't work. beds very uncomfortable. Booked ocean view, did not get. very rude hostess staff. Was not allowed to dine at Italian rest.

  • FamilyofFour2014 : San Antonio, Texas
Second Visit Still Amazing

We went to the Beach Palace for a second time last week and loved it! Out kids are a little older now (15 & !7) and they enjoyed it as much this time as three years ago. The food was great and the addition of the Sweets and Coffee was lovely. The beach was beautiful. We planned this trip after our daughter had been out of the country for seven weeks and we wanted family time and a chance to relax. The Beach Palace was perfect.

  • Stuart_King17 : Chester-le-Street, United Kingdom
Far better than anything we dared to expect

My family and I recently spent two weeks at this hotel and we all agreed it was the best family holiday we’ve had in a very long time. It isn’t the biggest hotel in Cancun and I’m sure some would say it isn’t the best, but we thought it had everything needed to have a very enjoyable vacation.The rooms are big and well appointed, the pool and surrounding areas are spacious with quite a large reserved beach area, soft white sand and a clear, warm, turquoise sea. I have to take my hat off to Antonio and his team who supervised the beach and pool area and made sure sun loungers and parasols were available to all the guests who needed them. Antonio’s knowledge of the local area is good, especially about the turtle population and their eggs that the hotel “manages”.The hotel itself was always clean and the staff everywhere were always friendly and helpful. From the moment we checked in to the moment we checked out, we were always met with friendly, smiling faces, especially Luis on Front desk who was ever so helpful when my credit cars weren't registering, and Oscar who is a star man in guest registration, with top class knowledge of the local area and tours.Before arriving, I read comments about the food being plain and ordinary which was a little unnerving. However, I needn’t have worried as we found it to be of good quality, plentiful and varied. However, it is fair to say that this is an all-inclusive resort hotel so it will be sometimes repetitive to some people, but we didn’t see it that way. Everything you would expect and more from a 5 star hotel is here.The team in the restaurant continued greeting guests with friendly smiling faces, especially Gerson who couldn’t do enough to serve us and always took time to ask about our day and what we’d been doing even if we weren’t in his part of the room.The other guest areas such as the roof top bar and the sports bar all had a similar friendly approach. Jonathan; Sarcasas; Israel and Carolina all took a few moments to talk to us, and Fidel in the pool bar never failed to have a drink waiting for us when he spotted me or my wife or kids swimming up to the pool bar.Finally, a special mention to members of entertainments team Renee; Damien; Cuau; Lucy and Carla.Now I’m not normally one for getting involved in entertainment activities and to be honest I didn’t for the first couple of days of our holiday here. But these guys are great people and made all of us so welcome, it was impossible for us not to get involved and I for one had a most enjoyable time playing beach football and beach volleyball with these guys and the other guests who we found to be friendly and approachable too. We met many fine people visiting this resort and we brought fond memories back home with us.Would I go back to this hotel? Certainly. Would I recommend it to others? Most definitely!!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Unlimited Domestic & select International drinks from 10am-1am
  • Theme parties
  • Non-motorized watersports at Sun Palace Marina
  • Kayaking
  • Snorkeling
  • Sailing
  • Pedal boats
  • Introductory scuba diving lesson in pool
  • Day and night tennis
  • Billiards
  • Ping pong
  • Fitness centre
  • Daily activities
  • Nightly entertainment
  • 285 rooms
  • Poolside restaurant for buffet or a la carte dinner
  • 4 a la carte restaurants (Italian, Asian)
  • 3 bars
  • 3 pools including children's pool
  • Lit tennis
  • Gift shop
  • Above-ground dive tank
  • Fitness centre
  • Beauty salon
  • Massage services (fee)
  • Car rental
  • Doctor on call (fee)


  • Maximum Occupancy 4 people (Maximum 2 children)
  • Resort view
  • Balcony
  • Air-conditioned
  • Telephone
  • Hair dryer
  • Bathrobe & Slippers
  • Liquor dispenser
  • Coffee maker
  • Mini-bar
  • In-room safe
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Double whirlpool tub
  • LCD flat screen satellite TV
  • Cribs, rollaways & wheelchairs on request
  • CHI professional hair dryer
  • CHI professional hair straightener

Superior Deluxe

  • Maximum Occupancy 4 People (Maximum 2 children) 
  • Lagoon view or ocean view
  • 1 King or 2 Double beds
  • Double whirlpool tub
  • Balcony with chaise lounge chairs & table
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • Mini-bar (containing sodas, bottled water, juices & domestic beer)
  • In-room wine and fruits
  • LCD TV
  • Satellite TV
  • Purified tap water
  • Farouk bath amenties
  • Bathrobe and Slippers
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Coffee maker
  • Direct dial telephone
  • Alarm clock
  • Hair dryer
  • Iron & Ironing board
  • Wireless Internet service
  • Turndown service
  • CHI professional hair dryer
  • CHI professional hair straightener

Concierge Level

  • Maximum Occupancy 2 People (Adults Only)
  • Ocean view
  • Balcony with double bed, 2 chairs and table
  • Air-conditioned
  • Telephone
  • Pillow menu
  • Beach bag
  • Aromatherapy menu
  • Hair dryer
  • Bathrobe and Slippers
  • Upgraded liquor dispenser
  • Espresso maker
  • Mini-bar with soft drinks, juices, bottled water, and international beer (Heineken & Coors Light)
  • In-room safe
  • Apple TV with Wi-Fi connection and special apps including, iTunes, Netflix and more
  • DVD player
  • iPod dock / Clock radio
  • L'Occitane bath amenities
  • Iron & Ironing board
  • Room service menu
  • Turndown service
  • Petit fours menu
  • 1 King bed
  • Double whirlpool tub
  • LCD flat screen satellite TV
  • Cribs, rollaways & wheelchairs on request
  • CHI professional hair dryer
  • CHI professional hair straightener

Family Deluxe

  • Maximum Occupancy 6 people (maximum 4 adults, maximum 5 children)
  •  2 connecting Superior Deluxe - Lagoonview rooms
  • 1 room with king bed and connecting room with 2 double beds
  • Double whirlpool tub
  • In-room wine and fruits
  • Balcony with chaise lounge chairs & table
  • X Box 360
  • DVD player
  • Xbox Games upon request
  • DVDs upon request
  • Fun in the sun bucket kit
  • Mini-bar (contains sodas, bottled water, domestic beer, juices plus kid friendly snacks)
  • Kids special room service menu
  • L'Oreal kids product line
  • In-room family guide with activities schedule
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • LCD TV
  • Satellite TV
  • Purified tap water
  • Farouk bath amenties
  • Bathrobe and Slippers
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Coffee maker
  • Direct dial telephone
  • Alarm clock
  • Hair dryer
  • Iron & Ironing board
  • Wireless Internet service
  • Turndown service
  • Welcome amenities for families
  • Mini bathrobes & slippers
  • Arcade
  • CHI professional hair dryer
  • CHI professional hair straightener



  • A la carte for dinner
  • Asian cuisine


  • Buffet for breakfast, lunch and dinner
  • International/Mexican


  • A la carte for dinner
  • Mediterranean
  • Dress code is dressy casual (long trousers and collared shirts for gentlemen)

La Terraza

  • A la carte for dinner
  • Mediterranean


  • Sky Rooftop bar
  • Stadium Sports bar
  • Pool and Snack Bar

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Beach Palace Cancun offers the following Awe-Spa facilities and treatments:


  • Massage rooms
  • Sauna
  • Beauty Salon
  • Fish Spa
  • Gym


  • Holistic massage
  • Citrus massage
  • Aromatherapy massage
  • Kukulcan Mayan massage
  • Deep tissue massage
  • Herbal massage
  • Hot stone massage

Facial treatments

  • Refreshing facial
  • Stabilizing facial
  • Ceutical facial
  • Vitamin C facial
  • Shock intense facial
  • Diamond white facial


  • Seaweed wrap
  • Chocolate wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hair removal
  • Make up
  • Hair styling
Stay at 1, Enjoy all 6! - Receive unlimited access to all the facilities at the nearby sister resorts - Cozumel Palace, Isla Mujeres Palace (couples only 18yrs+), Moon Palace Golf & Spa Resort, Playacar Palace and Sun Palace (couples only 18yrs+) including restaurants, bars, activities and entertainment. Transfers are not included.

Honeymooners - Receive a bottle of Domestic champagne, candlelight dinner and a fruit basket, as well as late check-out (subject to availability). Request at time of booking. Requires proof of marriage certificate at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Beach Palace

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Beach Palace
Blvd. Kukulcan Km 11.5 Hotel Zone, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.