This site requires JavaScript. I will only be visible if you have it.

Bel Air Collection Hotel And Spa Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

A pleasant hotel to stay in. The resort grounds might be a bit outdated. Though they try their best to spruce it up, it is in need of a major upgrade. However, it can be guaranteed that the grounds will always be clean. OK choices with regards to food options. Be advised that there isn't a buffet in this particular resort. While the restaurant has a tendency to be a bit slow, the food is amazing. Make sure to check out the Resort Spa, as it offers great services for amazing value!

Bel Air Cancun is the perfect hideaway for those who desire a relaxing vacation in a casual chic atmosphere. Enjoy stylish decor, a relaxing spa and trendy restaurants.

Location: 10 minutes from the Cancun International Airport and 15 minutes the center of the hotel zone.

  • Free wifi throughout hotel
  • Room service 24 hours a day
  • Swimming pool
  • Guests 12+
  • Spa

tripadvisor Traveler Reviews
  • U5150LZtomm : Rigolet
Great Experience

Had read many reviews prior to heading to Cancun for the very first time. I can only say good things about my personal experience with the hotel and its staff. From the moment of check in to check out, my experience was very positive. There was a mix up with our room when we arrived, but that was resolved the very next day. I was booked in a room with a lagoon view, but was upgraded to ocean view. The wait staff, the bar staff and pool staff were all very kind, very attentive and most of all very personable. I have nothing but good things to say .

  • Mike P :
Overnight near the airport but disappointing

We stayed ar this hotel for a night as a start to our holiday as we could not reach our first holiday location as we arrived in the evening. The hotel is basic, unmaintained and therefore ropey. Glad we did not have to stay longer and this strip was a bit heartless. The restaurant in the hotel was a bit of saviour but i am glad we did not have to stay longer. A shame it is not maintained as the staff were pleasant.

  • O4338QMkimh : Nashville, Tennessee
This Hotel is OLD and it Shows

Upon arrival, I was greeted with a staff that made me wait...not because they were waiting on other customers, but they seemed confused about paperwork, or what their job was in general. After getting checked in, I went to my room, only to discover the door was not a swipe card (which is what they gave me), so I had to go back down to the desk and get a regular keep.Finally get to my room, and after waiting for someone to bring my bag, had to go back down and retrieve the bag myself (yes, I gave the bell boy my room number). After the front desk ordeal, I just wanted to order room service and relax. Well, the phone in the room did not work. So, another trip was made back down to the front desk, where they said they would change my room. I went back to my room to wait and fell asleep. Woke up about 1 1/2 hours later, and no one has come to move me. SO, I go back down to the front desk, where I wait another 45 minutes for them to find a room to move me to. Get to the new room, which is obviously an upgrade, and guess what? The phone STILL does not work!! I gave up and went to bed without dinner.Front desk left much to desire, the rooms were poorly decorated, the hotel is obviously OLD. The food was amazingly good, and the pool and beach was awesome.

  • frozenon : Happy Valley-Goose Bay, Canada
Very quiet/limited menu

Room was ok ,non private balcony shared with room next door. Housekeeping kept room clean. The ala carte style menu gets old fast. Staff very friendly. The bus stops down the road from the hotel. Zero in the way of entertainment, which is too bad. The beach is fine,red flagged most days

  • canadaday2016 : Vancouver, Canada
Bel Air Cancun great staff

Hello, had a wonderful repeat stay at the Bel Air Cancun. The highlight of the stay was the excellent staff, namely server Efrian Guzman, Christian and Eduardo (6th floor service), Geovani server (sp) formerly of 6th floor service, Lorenzo (lifeguard). Will certainly stay at the property again.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • A la carte breakfast, lunch and dinner daily
  • Unlimited domestic, selected international and premium brand drinks (house wine included) 10 am - 11 pm
  • Mini-bar (water, soft drinks and beer)
  • Waiter service at pool and beach
  • Daily activities
  • Nightly entertainment
  • 155 deluxe rooms
  • 4 restaurants
  • Pool 
  • Jacuzzi 
  • Spa (fee) 
  • Gym
  • Yoga (fee)
  • Golf nearby (fee) 
  • Laundry (fee) 
  • Meeting facilities
  • WiFi


  • Lagoon or ocean view
  • Free internet service
  • Hair dryer
  • Coffee maker with tea and coffee kit
  • Safe Deposit Box
  • Luxury amenities in the bathroom
  • Minibar (Beer, sodas and bottled water)

Kool Lanais Suite

  • 1 king size bed
  • Ocean view
  • A/C
  • Whirlpool tub
  • Bath robes
  • Flat screen TV
  • Ultra quilted duvet
  • DVD player
  • Aromatherapy kit
  • Free internet service
  • Hair dryer
  • Coffee maker with tea and coffee kit
  • Safe Deposit Box
  • Luxury amenities in the bathroom
  • Minibar (Beer, sodas and bottled water)


Dolce Mexico

  • A la carte for dinner
  • Mexican-Italian fusion

Palm Terrace

  • A la carte for breakfast, lunch and dinner
  • International

Sushi Martini Bar

  • A la carte for dinner
  • Asian cuisine

Shipwreck Island

  • Snack bar

Bel Air Collection Hotel and Spa offers the following Spa facilities and treatments:


  • Massage rooms
  • Whirlpool bath
  • Gym
  • Beauty salon

Honeymoon Bonus - Receive an upgrade to the next available category (subject to availability), bottle of sparkling wine and cheese plate upon arrival, full breakfast in bed, and daily turn down service. To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Bel Air Collection Hotel And Spa Cancun

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Bel Air Collection Resort & Spa Cancun
Boulevard Kukulcan Km. 20.5 Hotel Zone Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.