Crown Paradise Club Cancun

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  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
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Our Opinion

A great family-friendly resort. The Crown Paradise Cancun has tons amenities for kids as well as great children's rates. This hotel will take 5 guests in a room. The beach here is nice and they also offer an adults only pool for those who want to get away from the kids. Their a la carte restaurants are wonderful and grilled burgers are a treat at 2am! Probably not 4.5 stars as most rate it, but still a great hotel for families.


Whether your definition of holiday fun is lying on a beach sipping margaritas, dancing the night away, snorkeling among brilliant schools of fish, or exploring the spectacular ruins of the lost Maya civilization, you'll find this and more at the spectacular Crown Paradise Club Cancun! This superior resort prides itself on excellent, courteous service. Serving you varieties of gourmet dining, amazing pools and even a waterpark for children, enjoy it all at this elegant resort.

Location: Directly on the beach, 30 minutes to downtown Cancun and 10 minutes from Cancun airport.

  • All Inclusive 24 hours
  • Five swimming pools
  • Can accomodate families of up to 7 persons
  • Teen/Kids clubs
  • 24 hour room service
  • Spa

tripadvisor Traveler Reviews
  • Tamayo1 :
Not to my standards

Stayed at the resort with my wife and two children ages 10 and 11. It started out bad. From the start at check in the lobby reception desk was dripinng water from the cieling which is not a good sign. And sure enought no elevator had a/c working. Reagarding the buffet for bfast and lunch it was crap! First off you have to hover over people to wait for a seat. Which was weird because you pay alot of money to be here and it is worser than any cheap buffet ive been too. You have tons of people hovering and looking for a seat walking all around.if you were just adults with no kids there was a section with plenty of seating. But if youbhad kids you were SCREWED. There is no structure to the way they handle the buffet.When you finally get a seat there is no assistance at all with drinks, forks etc. They seemed very short staff. This makes it extremely difficult if you have kids so image that. Hunting for a seat, looking for utensils etc. Not good. So by the time you do get a seat, there is no a/c must have been broken or something but it was extremely hot inside. In addition, the food was on ice to keep fresh which didnt last long. The food ended up hot. Milk was luke warm. All of us got sick to our stomach at somepoint of the trip. The restaurants for dinner were decent. Only negative on that is you have to reserve like two days in advance. They say one day but it is a lie. Entertainment was decent. I think they did a fair job. Staff were friendly but seemed way overworked. You would see the same staff in the early morning and at late night. The pool slides were fun and the beach cabanas were nice to provide shade. Adult pool. Was decent. I was giving a tip to the bartender in the adult pool he said he would rather want food because he couldnt take a break was working a long shift and didnt bring a lunch and was not allowed to eat hotel food. So i brought him a hamburger.My overall experience was not good. I stayed at RIUs and they seemed alot more organized . I would not recommend this place and would not stay at any of there resorts again based of this experience. I fly way to far, pay alot of money so i would rather go with a place that as things in order.

  • voodoopickle : Firestone, Colorado
Nice resort

Nice resort. second trip to CPC, and as before the staff was all friendly. Was a little disappointed with the changes to the buffet. the last time I was there they had more fresh made foods. The rest of the food was delightful as always. Its a good resort to take kids to.

  • nemrac7979 : Chicago, Illinois
Good times

I've been to Cancun many times. It was 4 adults and a 3 year old. The beach and pool were great. The buffet was ok. The Mexican restaurant was the best. Didn't like the steak house. Staff were great. Roberto R, the bellman was very nice. He noticed we were from Chicago. He had lived in DeKalb, Il., were my nephew went to College. They had a lot to talk about. I would return to the Crown. It rained several days, but it was still warm, compared to Chicago. They do have free Wifi. The show were absolutely great. Don't miss a night. Overall it was a great time for all.

  • Cparsenault :
Beautiful Resort

Crown Paradise isn’t the largest resort we have been to, but it is very beautiful. The service is amazing. Never had to wait too long to get food or drinks. Entertainment staff are exteremely friendly and made our trip enjoyable with all the activities and shows.The food was not as good as first time we went in May 2016, but all the a la carte restaurants had good options. We will definitely be going back

  • Ryan Y :
Beautiful resort but not ideal for couples without kids

We were originally supposed to go to Cuba but due to the hurricane has to rebook and jumped on the best all inclusive price we could find. My girlfriend and I have no kids. Late 20s early 30s, from Canada. I’ve been doing all inclusive between Mexico, Jamaica, Cuba and Dominican Republic for 13 Years. Hotel - very clean and every staff always smiles. Greets you and is more than willing to help you with any concern or questions you may have. Jesus the bell boy was great, he was always smiling. Very helpful. Always trying to help everyone. Buffet- service is fantastic and The food is great, the buffet has a fantastic variety and you’d be hard pressed not to find food you like. To put it honestly, if you cannot find something here you like than you’re a picky eater and should not comment on the food in buffets. noticed kids trying to run in the buffet with no shirts on and staff stop them immediately and redirected them out the door which is proper thing in my opinion. A La Carte.- we did the Italian and seafood/fisherman. Food was fantastic. More food at the Italian but both were equally delicious and service was fantastic At the Italian Jose was amazing. Bars- only did the pool bar and beach bar. Both fantastic service. Friendly, happy to help and serve you. Plus if you’re around the pool Angel and Daniel are always on the move getting drinks. The men working be pool bar were also all amazing. Always laughing. Friendly. Fast service. Remembered your drinks. Beach - water is rough but always is in Cancun I find(been in Cancun twice in March). Great sand. Always beds available. Beach part 2 - merchants constantly walk the beach and if you make eye contact 5 times. They will ask you each time to buy whatever they are offering. It’s their livelihood, just say “no thanks” and they will say have a nice day and keep walking. Pool- very clean. Active for kids mostly I find and can get loud but lots of room available around the pool and very clean.Snack bar by pool- lots of food available. Burgers. Hot dogs. Nachos French fries mainly but are always coming quick Sushi/Chinese bar by pool- I love sushi. Decent variety, nothing crazy but it’s fresh. Refrigerated and tasty and has other options besides sushi that’s all tasty. Nighttime bar - it’s got some decent entertainment but sometimes with a bunch of kids running around it is hard to relax. Room service - charges $5 to your room. Comes within 30 minutes and exactly how ordered and is tasty, or as tasty as you can assume room service is at an all inclusive resort Room cleaning - we had Nelly as a maid. She does an amazing job and is very friendly and I’ve left her notes to do accommodate certain things and she has. ** I saw people say they locked their safe yet money went missing, get off the day time drinks. If you enter the “master code” into the safe it resets the regular code so that debunks that myth. I’ve left my iPhone out, charges etc and nothing has went missing and my money stays the same in the safe daily. My biggest complaint, and I know it’s a family resort; But if you take your kids, For the love of god teach them how to do stuff besides scream at the top of their lungs every time they touch the pool water or ocean. I mean come on. Yes ya hit a wave and get excited but not every second. Our door was above the indoor pool in the lobby and we wake up to constant screaming, not words just shrieks. But it was right on the corner next to the stairs and a great view so we figured the view and location trumped the 8am wake up shrieks. But That’s honestly the worst part is the non stop screaming out of certain kids like it’s a form of communication or language. In the end, despite the AMAZING service and great food I would only return if the price was right because due to the abundance of kids I wouldn’t isolate this resort as my main goto on my next all inclusive trip but if you have kids this is an amazing spot.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Unlimited House Wine, Domestic beer and select International drinks (10am-2am)
  • 24 hr room service
  • Access to services & facilities of sister resort, Golden Crown Paradise (transfers included)
  • Snorkeling
  • Watersports at the Aqua World Marina (complimentary transportation twice daily)
  • Kayaking
  • Sailing
  • Pedal boats
  • Tennis
  • Golf green fees
  • Mini-golf
  • Volleyball
  • Basketball
  • Use of bicycles
  • Use of Health Club, steambath & whirlpools
  • Aerobics
  • Daily activities
  • Nightly entertainment
  • 617 rooms in two 7 & 8 storey-buildings with elevators
  • Main buffet restaurant
  • 6  restaurants: Grill, Italian, Japanese, International, Seafood and Mexican, dress code & reservations required
  • 3 snack bars
  • 6 bars including Pool bar, Beach bar 
  • 5 pools including 1 beachfront pool & 1 adults only pool
  • Children's waterpark
  • Lounge chair & towels (pool/beach)
  • 2 (night-lit) tennis courts
  • Mini-golf
  • Basketball & volleyball courts
  • Shopping arcade
  • Health club 
  • Teen's club
  • Babybysitting
  • Kid's club
  • Steam bath
  • Jacuzzis
  • Full service spa
  • Internet access ($)
  • 5 minute drive from Cancun's finest 18-hole golf course

Standard Ocean View Room

  • 1 king or 2 double beds
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Full bathroom
  • Private balcony
  • Oceanview
  • Max occupancy 5 persons, no more than 3 adults
  • Non-smoking rooms on request

Standard Plus Room

  • 1 king bed and 1 triple bunk bed
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Full bathroom
  • Private balcony
  • Oceanview
  • Max occupancy 5 persons, no more than 2 adults
  • Non-smoking rooms on request

Crown Family Suite

  • 1 king bed and 1 triple bunk bed in semi-private area
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Full bathroom
  • Terrace
  • Located in Crown Tower on ground floor
  • Max occupancy 5 persons, no more than 2 adults
  • Non-smoking rooms on request

Paradise Family Suite

  • 1 king bed,1 double bed and 1 triple bunk bed
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Two levels
  • Two full bathroom
  • Terrace
  • Located in Paradise Tower
  • Max occupancy 7 persons, no more than 4 adults
  • Non-smoking rooms on request

Crown Club Room

  • 1 king bed
  • 1 lagoon cruise including lunch, drinks and entertainment (reservations required)
  • In-room mini-bar
  • Double Jacuzzi
  • Seperate shower and WC
  • Fruit, wine and flowers on arrival day
  • Access to Crown Club Lounge
  • Private balcony
  • Ocean view
  • Located in Crown Tower
  • Max occupancy 2 (adults only)

Honeymoon Suite

  • 1 king bed
  • 1 lagoon cruise including lunch, drinks and entertainment (reservations required)
  • In-room mini-bar
  • Double Jacuzzi on terrace
  • Seperate living room and bedroom
  • Full bathroom
  • Fruit, wine and flowers on arrival day
  • Access to Crown Club Lounge
  • Private balcony
  • Oceanfront
  • Located in Crown Tower
  • Max occupancy 2 (adults only)


La Palapa

  • Buffet for breakfast, lunch and dinner
  • International


  • A la carte for lunch
  • Asian

Sans Soucis

  • A la carte for dinner
  • French
  • Reservations required
  • Formal dress is required for dinner (long trousers and shirts with sleeves for gentlemen)
  • Exclusively for adults

Los Gallos

  • A la carte for dinner
  • Mexican
  • Reservations required


  • A la carte for dinner
  • Seafood
  • Reservations required

La Piazza

  • A la carte for dinner
  • Italian
  • Reservations required

Wayne's Boots

  • A la carte for dinner
  • Steakhouse
  • Reservations required

Tutuch Snack

  • Poolside snack bar

Midway Stop Snack

  • Nighttime snack bar


  • Trafalgar's Entertainment bar
  • Collage Lobby bar
  • Crown Club Lounge
  • Lobby Bar
  • Las Brisas Pool bar
  • Club Caribe Pool bar
Kids Deals - Kids 2-12 stay and eat free when sharing a Standard Guest Room with 2 adults; pay special rate for air and transfers only. Max 2 kids. Single parent plan also available, please inquire for details.

For the Kids - Kids' Club for ages 4-12 and the Baby Club for 18 months-3 year olds. Kid's can also enjoy waterslides, playground, games room, and the Disco for teens!

Crown Paradise Club Cancun offers the following Spa facilities and treatments:


  • Massage rooms
  • Beauty salon
  • Whirlpool bath
  • Gym


  • Foot massage
  • Deep tissue massage
  • Relaxing massage
  • Sports massage
  • Back massage
  • Aromatherapy massage
  • Reflexology massage
  • Shiatsu massage

Facial Treatments

  • Purifying facial
  • Gentlemen's facial
  • Timexpert lift facial
  • Nutritious facial


  • Chocolate
  • Aloe Vera and mint
  • Vitamin C
  • Algae
  • Aromatic mud

Other Treatments

  • Manicure, pedicure
  • Hair removal
  • Hair styling
  • Make up
  • Hydrotherapy
Exchange Priveleges - Guests staying at the Crown Paradise Club have access to all the facilities of sister resort, Golden Crown Paradise Spa. Complimentary shuttle service runs throughout the day.

Honeymooners - Receive a complimentary bottle of champagne or sparkling wine. Request at time of booking. Requires proof of marriage certificate at check-in.

Wedding and Spa Packages - Also available. Inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Crown Paradise Club Cancun

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Crown Paradise Club Cancun
Blvd. Kukulkan Km 18.5 Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.