Crown Paradise Club Cancun

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  • What's Included
  • All Inclusive Features
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  • Kids
  • Spa
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Our Opinion

A great family-friendly resort. The Crown Paradise Cancun has tons amenities for kids as well as great children's rates. This hotel will take 5 guests in a room. The beach here is nice and they also offer an adults only pool for those who want to get away from the kids. Their a la carte restaurants are wonderful and grilled burgers are a treat at 2am! Probably not 4.5 stars as most rate it, but still a great hotel for families.


Whether your definition of holiday fun is lying on a beach sipping margaritas, dancing the night away, snorkeling among brilliant schools of fish, or exploring the spectacular ruins of the lost Maya civilization, you'll find this and more at the spectacular Crown Paradise Club Cancun! This superior resort prides itself on excellent, courteous service. Serving you varieties of gourmet dining, amazing pools and even a waterpark for children, enjoy it all at this elegant resort.

Location: Directly on the beach, 30 minutes to downtown Cancun and 10 minutes from Cancun airport.

  • All Inclusive 24 hours
  • Five swimming pools
  • Can accomodate families of up to 7 persons
  • Teen/Kids clubs
  • 24 hour room service
  • Spa

tripadvisor Traveler Reviews
  • Stuart R :
Great hotel highly recommend staying here

I stayed at the Crown paradise club over spring break in March. The hotel was amazing, the staff where very friendly and helpful, and the room was great with an amazing view from the balcony, all the restaurants provided to notch food and drink. The pool areas where very nice and activities periodically through the day for childeren. The main strip for a night out was only 10 mins on the bus or in a taxi so very good location. If you stay at this hotel it is money well spent it is worth every penny.

  • GirlInNaples : Naples, Florida
We are coming back!!!

Ok, it has taken me about two years to write this review. The time has come for me to share with everyone what a wonderful place this is. My family spent a week in July 2015 there, and I still to this day, have DREAMS of laying on the sun by the main pool, I wake up remembering waking up at 6am to get good lounge chairs, sitting by the bar and having a drink and chit chatting with the bartenders!!! OMG I CANT WAIT!!!! This was the BEST VACATION that we have ever had, which is why we are coming back in seven months. The service we received was top notch, from the moment we arrived that Monday, the gentleman that help with our bags, the girl at the concierge desk, the room attendant, the bartenders, the servers, the entertainers, EVERYONE of them, they were always eager and happy to serve us. I am literally counting the days until June, we cannot wait to get there and I hope that our experience is the same, although I have no doubts about it.This is an affordable option that caters to families with children. So, if you are like me, smart and on a budget but unwilling to settle for less, then this is the place for you and your family. Now, please know that it is not a luxury hotel (quite frankly I prefer it that way), so please don't go with Hard Rock Hotel expectations. The one thing that I will recommend is to PLEASE PLEASE tip you way in and out of the hotel, that will get you very far. Good luck and I hope you have a great time!Vivian

  • chrishunt0708 : Nottingham, United Kingdom
Crown paradise club cancun mexico

So me and the family have just spent two weeks here ☺ what a beautiful place the hotel/cancun is! The hotel was very clean and the staff couldn't do enough for you, the room was cleaned and the beds changed everyday by a women named Sandra I left 50 pasos on the side for her but she never touched until I wrote a little note saying it was for her after that I new she could be trusted with our stuff in the room. We spent most days by the kids pool has there was 23 of us 7 being kids and was looked after round the pool by a man named Joel, he kept our glasses full and enjoyed a good laugh he's worth his weight in gold that fella! On to some bad points the main restaurants food was boring specially after a couple of days it was just the same stuff day after day. In the evenings in the main hall of the hotel they have loads of little stalls set up selling all sorts the people that run these was very pushy and wouldn't leave you alone it reminded me of being in turkey in the old days, the would put stuff in the kids hands and then tell them to ask mum/dad to buy it for um there prices would be extortionate and when you've told you kid/s no they would then get upset because they can't have it (I ended up getting very verbal abusive with one of the blokes for doing this to my son) my sister got married here hence the large number of us here has beautiful has the wedding was don't bother doing it here very basic set up on the beach for them to get married, they was charged £800 for the photographer which they got 42 pictures in a very basic photo folder and a 13 minute dvd which they spelt her name on wrong and then they didn't want to correct it. Everything was very expensive in the hotel and in cancun itself. I spent £1500 in two weeks all inclusive figure that one out! Do not waste your time with a Thomas Cook travel bank card everytime I used it i was charged anywhere between £4-£8 and don't bother with dollars just take pasos you get charged an exchange rate for every dollar you spend and then only get pasos back anyway (Learn from my mistakes take pasos so you don't lose out and if you get your money from Thomas Cook get them to match a better price with leading competitors I did this and got myself an extra $100+) don't waist your money at dolphiners "I think that's how it's spelt" has a family of five it cost me nearly £500 and all we did is a couple of tricks with a dolphin listed to the women for about 45 minutes and then got out, waist of money and time they then had the cheek to try new charge me $537 for a load of photos and the video of it, they offered us 8 pics for a $150 which I was going to pay for and get the pics of me my misses and 3 kids with the dolphin they then told me the 8 pics can only be of two people and that if we want other people in it we must pay another $150 absolute rip of and because of there greedyness they never got another penny off me. Coco bongo go vip unless your in to 5000+ people squashed in to a room were you can't move can't go to the toilet unless you enjoy queuing for an hour and spend most of the night fighting to get to the bar where your in titled to 1 drink only but once you've drank that your more than welcome to start the bar fight again. After all the negatives cancun is beautiful the weather was gorgeous even tho it is there rainy season we seen rain 3 times in 2 weeks and they was heavy down pours for no longer that 20 minutes. The people are very friendly and sea makes Newquays sea look crap lol if you are thinking of going or are going you will have the best holiday ever ☺

  • richarddavey27 : Rhondda, United Kingdom
information from thomas cook

hotel was ok don't details given by Thomas were wron.g was told there was a Jacuzzi bath in the bar topped up every day. there was a bath with a shower the min bar was a small fridge which contained 2 small cans of lager 2 coke and water.the buildings next door which you could see from the balcony was a very large derelect hotel compound.the nearest shop was 15mins bus ride away which stated cancun was 16km was taking place all weekend which ment all bars in cancun were closed.complained to Thomas cook after a couple of months chasing them for a reply they said all they would give me back was 25.00 which I told them politely to keep

  • Bryana M : Roseburg
Honeymoon trip

While the staff was mostly friendly, the building was falling apart. We had a storm come in, and the rain knocked through part of the ceiling. Kind of scary, and the booze was very diluted.the food selection, not that great, except for the steak house. We were very far from the fun of down town cancun, so plan accordingly for travel to the bars.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Unlimited House Wine, Domestic beer and select International drinks (10am-2am)
  • 24 hr room service
  • Access to services & facilities of sister resort, Golden Crown Paradise (transfers included)
  • Snorkeling
  • Watersports at the Aqua World Marina (complimentary transportation twice daily)
  • Kayaking
  • Sailing
  • Pedal boats
  • Tennis
  • Golf green fees
  • Mini-golf
  • Volleyball
  • Basketball
  • Use of bicycles
  • Use of Health Club, steambath & whirlpools
  • Aerobics
  • Daily activities
  • Nightly entertainment
  • 617 rooms in two 7 & 8 storey-buildings with elevators
  • Main buffet restaurant
  • 6  restaurants: Grill, Italian, Japanese, International, Seafood and Mexican, dress code & reservations required
  • 3 snack bars
  • 6 bars including Pool bar, Beach bar 
  • 5 pools including 1 beachfront pool & 1 adults only pool
  • Children's waterpark
  • Lounge chair & towels (pool/beach)
  • 2 (night-lit) tennis courts
  • Mini-golf
  • Basketball & volleyball courts
  • Shopping arcade
  • Health club 
  • Teen's club
  • Babybysitting
  • Kid's club
  • Steam bath
  • Jacuzzis
  • Full service spa
  • Internet access ($)
  • 5 minute drive from Cancun's finest 18-hole golf course

Standard Ocean View Room

  • 1 king or 2 double beds
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Full bathroom
  • Private balcony
  • Oceanview
  • Max occupancy 5 persons, no more than 3 adults
  • Non-smoking rooms on request

Standard Plus Room

  • 1 king bed and 1 triple bunk bed
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Full bathroom
  • Private balcony
  • Oceanview
  • Max occupancy 5 persons, no more than 2 adults
  • Non-smoking rooms on request

Crown Family Suite

  • 1 king bed and 1 triple bunk bed in semi-private area
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Full bathroom
  • Terrace
  • Located in Crown Tower on ground floor
  • Max occupancy 5 persons, no more than 2 adults
  • Non-smoking rooms on request

Paradise Family Suite

  • 1 king bed,1 double bed and 1 triple bunk bed
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Two levels
  • Two full bathroom
  • Terrace
  • Located in Paradise Tower
  • Max occupancy 7 persons, no more than 4 adults
  • Non-smoking rooms on request

Crown Club Room

  • 1 king bed
  • 1 lagoon cruise including lunch, drinks and entertainment (reservations required)
  • In-room mini-bar
  • Double Jacuzzi
  • Seperate shower and WC
  • Fruit, wine and flowers on arrival day
  • Access to Crown Club Lounge
  • Private balcony
  • Ocean view
  • Located in Crown Tower
  • Max occupancy 2 (adults only)

Honeymoon Suite

  • 1 king bed
  • 1 lagoon cruise including lunch, drinks and entertainment (reservations required)
  • In-room mini-bar
  • Double Jacuzzi on terrace
  • Seperate living room and bedroom
  • Full bathroom
  • Fruit, wine and flowers on arrival day
  • Access to Crown Club Lounge
  • Private balcony
  • Oceanfront
  • Located in Crown Tower
  • Max occupancy 2 (adults only)


La Palapa

Style - Buffet for breakfast, lunch and dinner

Cuisine - International


Style - A la carte for lunch

Cuisine - Asian

Sans Soucis

Style - A la carte for dinner

Cuisine - French

Reservations required, formal dress is required for dinner (long trousers and shirts with sleeves for gentlemen)

Exclusively for adults

Los Gallos

Style - A la carte for dinner

Cuisine - Mexican

Reservations required


Style - A la carte for dinner

Cuisine - Seafood

Reservations required

La Piazza

Style - A la carte for dinner

Cuisine - Italian

Reservations required

Wayne's Boots

Style - A la carte for dinner

Cuisine - Steakhouse

Reservations required

Tutuch Snack

Style - Poolside snack bar

Midway Stop Snack

Style - Nighttime snack bar



Entertainment bar


Lobby bar

Crown Club Lounge


Lobby Bar

Lobby bar

Las Brisas

Pool bar

Club Caribe

Pool bar

Kids Deals - Kids 2-12 stay and eat free when sharing a Standard Guest Room with 2 adults; pay special rate for air and transfers only. Max 2 kids. Single parent plan also available, please inquire for details.

For the Kids - Kids' Club for ages 4-12 and the Baby Club for 18 months-3 year olds. Kid's can also enjoy waterslides, playground, games room, and the Disco for teens!

Crown Paradise Club Cancun offers the following Spa facilities and treatments:


  • Massage rooms
  • Beauty salon
  • Whirlpool bath
  • Gym


  • Foot massage
  • Deep tissue massage
  • Relaxing massage
  • Sports massage
  • Back massage
  • Aromatherapy massage
  • Reflexology massage
  • Shiatsu massage

Facial Treatments

  • Purifying facial
  • Gentlemen's facial
  • Timexpert lift facial
  • Nutritious facial


  • Chocolate
  • Aloe Vera and mint
  • Vitamin C
  • Algae
  • Aromatic mud

Other Treatments

  • Manicure, pedicure
  • Hair removal
  • Hair styling
  • Make up
  • Hydrotherapy
Exchange Priveleges - Guests staying at the Crown Paradise Club have access to all the facilities of sister resort, Golden Crown Paradise Spa. Complimentary shuttle service runs throughout the day.

Honeymooners - Receive a complimentary bottle of champagne or sparkling wine. Request at time of booking. Requires proof of marriage certificate at check-in.

Wedding and Spa Packages - Also available. Inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Crown Paradise Club Cancun

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Crown Paradise Club Cancun
Blvd. Kukulkan Km 18.5 Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.