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Crown Paradise Club Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A great family-friendly resort. The Crown Paradise Cancun has tons amenities for kids as well as great children's rates. This hotel will take 5 guests in a room. The beach here is nice and they also offer an adults only pool for those who want to get away from the kids. Their a la carte restaurants are wonderful and grilled burgers are a treat at 2am! Probably not 4.5 stars as most rate it, but still a great hotel for families.


Whether your definition of holiday fun is lying on a beach sipping margaritas, dancing the night away, snorkeling among brilliant schools of fish, or exploring the spectacular ruins of the lost Maya civilization, you'll find this and more at the spectacular Crown Paradise Club Cancun! This superior resort prides itself on excellent, courteous service. Serving you varieties of gourmet dining, amazing pools and even a waterpark for children, enjoy it all at this elegant resort.

Location: Directly on the beach, 30 minutes to downtown Cancun and 10 minutes from Cancun airport.

  • All Inclusive 24 hours
  • Five swimming pools
  • Can accomodate families of up to 7 persons
  • Teen/Kids clubs
  • 24 hour room service
  • Spa

tripadvisor Traveler Reviews
  • gutsfeldca : Strathmore, Canada
Over the years...

My wife and I have been stayiWe've here over the years since 2009 and have enjoyed the resort and the pleasant staff as well. We've watched them do upgrades to keep the facility appealing.6 pools, 7 theme restaurants, large main breakfast to dinner buffet facility , kid clubs, baby sitting services, lobby bar and several poolside ones.The staff are what put the icing on the top of this gem.

  • Nipicasa8 : Toronto, Canada
Great vacation for family with kids.

We were here for New Year's eve and the week after. What a great experience! It was our first time at an all inclusive, which isn't normally our style. We normally like to stay in an apartment, rent a car, and go out to local restaurants for evening meals. But we thought we'd give this a try and we didn't regret it. All rooms are oceanview. Amazing! We went with our two sons, aged 10 and 14. There was so much for them to do. 3 pools, games room, kids club with its own waterpark for our 10 year old, climbing wall, water slides, zip lining. There was free wifi throughout the resort and it was pretty good reception everywhere except the buffet restaurant. There was an adult only pool but we didn't end up using it. Nice to know they had one though. There were shows and movies every night at the resort. There was a bus stop right outside the resort with two bus routes that took us into town or to nearby malls. Only 10.50 pesos per person! The food was perfect for our needs. Lots of good variety. It was nice not to worry about cooking or where to go for a meal. Despite that, we ate out at local restaurants 3 times during the trip.I will give a big shout out to the staff there, they were awesome! Always friendly, always willing to help. Everything from the concierge taking a BandAid out of her purse for my son who'd accidentally cut himself (kids eh?), to our housekeeping staff who addressed a problem with out toilet flush as soon as we reported it, to the staff in the Jetix games room who made my kids trip so much fun (table tennis, air hockey, Xbox, pool). Thanks for a wonderful time! We will be back!

  • mmwat2015 : Ottawa, Canada
Great hotel on beautiful beach

We just returned from the Crown Paradise. It is a great resort for families. We were given a lovely room on the 6th floor with gorgeous ocean views. There were 4 of us- 2 adults, 2 kids (8 and 10) and they gave us a room with one king and one double. It was plenty of room for us. There are so many activities for families- mini golf, waterslides, zip-lining, rock climbing, kids club with fun kids pool, tennis, evening movies with popcorn and a great games room with ping pong, air hockey, video games. There is also a nice area just outside the games room that has a bar, but has more the feel of a family area with tvs showing sports and activities in the evenings such as karaoke and Zumba. The parents can have a drink and the kids can be amused. The pool areas and the beach are gorgeous. We loved the infinity pool with views out to the ocean. Chairs near the end of the pool provided gorgeous views of the beach. The water was so many colours of blue and turquoise. We were there on one of the busiest weeks. We were told the hotel was full and yet we never had trouble finding a chair. People do reserve, so if you want a specific area, you need to get down there early. We loved playing in the waves at the beach. There were red flags some days, but there is a lifeguard and they whistle when people get into danger zones. There were always tons of people playing in the waves and if you are careful, it is lots of fun. I loved the gym. I know not a lot of people use the gym while on holiday, but there were always people there and a bonus was having one of the staff there who was really helpful. This may be the gym with the best sunrise views in the world. It is just steps from the beach and there are lots of windows with the machines organized with views of the ocean. If you are there at the right time, the sunrise view is spectacular. The staff was so friendly from the front desk to the restaurants and bars to the animation team. We particularly loved the service of Carlos Ake at breakfast and Ivan at the beach bar. Israel at the lunch buffet on our last day when we were sad to leave was also great. The only area for improvement is the food. The breakfast is great, with lots of omelette stations where they will make eggs to your taste. Lunch at the pool snack bar was good (hot dogs, hamburgers, nachos, etc) and we also really enjoyed the Asian food lunch buffet by the pool. We were able to get reservations at a la carte restaurants three of the nights and really enjoyed the Mexican and cowboy boots. The Italian was not very good. It was the buffet dinners that could use more variety. We went to Mayan riviera the last two years and their buffets had so many other options. It would be great if they could expand the buffet. All in all, we had a lovely time and would definitely return. As others have said, it is better for families, but there is a great adults pool separate from the rest of the resort and they have an adults only section of the buffet.

  • dwagra : Winnipeg, Canada
Best vacation spot for young families

This resort is beyond words. We have 3 boys under 6 and we stayed here for 10 days in January. We are so sad to go home! This resort is packed full of fun stuff to do for kids. From water slides, rock climbing, an awesome water park, perfect ocean front, and two fun pools. The resort also puts on daily activities for the kids including face painting, cookie making, foam parties, movies and more. I cannot say enough good things about the resort but the one thing that stood out more then anything else was the kids camp staff. These employees were amazing. The genuinely love what they do and taking care of the kids. By the 2nd day they knew all of the boys names. At one point I overheard them talking about a kid that had returned from last year and the one employee asked the other if the brother "so and so" was here too. They remembered the kids from the year before!!!Last year we stayed at Disney's Animal Kingdom which is rated one of the best hotels for kids and I can honestly say this hotel held up against that one. I have never revisited an all inclusive resort but I can say without question that I will be coming back to this one.

  • Dot P :
Restaurant s

Upon arrival. We were informed that two restaurants were closed. Then during our two weeks they start doing maintenance on the complex. We saved hard for this holiday and it didn't come cheap. A family of nine at 11,000pounds. Very disappointed. Check before you book folks.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Unlimited House Wine, Domestic beer and select International drinks (10am-2am)
  • 24 hr room service
  • Access to services & facilities of sister resort, Golden Crown Paradise (transfers included)
  • Snorkeling
  • Watersports at the Aqua World Marina (complimentary transportation twice daily)
  • Kayaking
  • Sailing
  • Pedal boats
  • Tennis
  • Golf green fees
  • Mini-golf
  • Volleyball
  • Basketball
  • Use of bicycles
  • Use of Health Club, steambath & whirlpools
  • Aerobics
  • Daily activities
  • Nightly entertainment
  • 617 rooms in two 7 & 8 storey-buildings with elevators
  • Main buffet restaurant
  • 6  restaurants: Grill, Italian, Japanese, International, Seafood and Mexican, dress code & reservations required
  • 3 snack bars
  • 6 bars including Pool bar, Beach bar 
  • 5 pools including 1 beachfront pool & 1 adults only pool
  • Children's waterpark
  • Lounge chair & towels (pool/beach)
  • 2 (night-lit) tennis courts
  • Mini-golf
  • Basketball & volleyball courts
  • Shopping arcade
  • Health club 
  • Teen's club
  • Babybysitting
  • Kid's club
  • Steam bath
  • Jacuzzis
  • Full service spa
  • Internet access ($)
  • 5 minute drive from Cancun's finest 18-hole golf course

Standard Ocean View Room

  • 1 king or 2 double beds
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Full bathroom
  • Private balcony
  • Oceanview
  • Max occupancy 5 persons, no more than 3 adults
  • Non-smoking rooms on request

Standard Plus Room

  • 1 king bed and 1 triple bunk bed
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Full bathroom
  • Private balcony
  • Oceanview
  • Max occupancy 5 persons, no more than 2 adults
  • Non-smoking rooms on request

Crown Family Suite

  • 1 king bed and 1 triple bunk bed in semi-private area
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Full bathroom
  • Terrace
  • Located in Crown Tower on ground floor
  • Max occupancy 5 persons, no more than 2 adults
  • Non-smoking rooms on request

Paradise Family Suite

  • 1 king bed,1 double bed and 1 triple bunk bed
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Two levels
  • Two full bathroom
  • Terrace
  • Located in Paradise Tower
  • Max occupancy 7 persons, no more than 4 adults
  • Non-smoking rooms on request

Crown Club Room

  • 1 king bed
  • 1 lagoon cruise including lunch, drinks and entertainment (reservations required)
  • In-room mini-bar
  • Double Jacuzzi
  • Seperate shower and WC
  • Fruit, wine and flowers on arrival day
  • Access to Crown Club Lounge
  • Private balcony
  • Ocean view
  • Located in Crown Tower
  • Max occupancy 2 (adults only)

Honeymoon Suite

  • 1 king bed
  • 1 lagoon cruise including lunch, drinks and entertainment (reservations required)
  • In-room mini-bar
  • Double Jacuzzi on terrace
  • Seperate living room and bedroom
  • Full bathroom
  • Fruit, wine and flowers on arrival day
  • Access to Crown Club Lounge
  • Private balcony
  • Oceanfront
  • Located in Crown Tower
  • Max occupancy 2 (adults only)


La Palapa

  • Buffet for breakfast, lunch and dinner
  • International


  • A la carte for lunch
  • Asian

Sans Soucis

  • A la carte for dinner
  • French
  • Reservations required
  • Formal dress is required for dinner (long trousers and shirts with sleeves for gentlemen)
  • Exclusively for adults

Los Gallos

  • A la carte for dinner
  • Mexican
  • Reservations required


  • A la carte for dinner
  • Seafood
  • Reservations required

La Piazza

  • A la carte for dinner
  • Italian
  • Reservations required

Wayne's Boots

  • A la carte for dinner
  • Steakhouse
  • Reservations required

Tutuch Snack

  • Poolside snack bar

Midway Stop Snack

  • Nighttime snack bar


  • Trafalgar's Entertainment bar
  • Collage Lobby bar
  • Crown Club Lounge
  • Lobby Bar
  • Las Brisas Pool bar
  • Club Caribe Pool bar
Kids Deals - Kids 2-12 stay and eat free when sharing a Standard Guest Room with 2 adults; pay special rate for air and transfers only. Max 2 kids. Single parent plan also available, please inquire for details.

For the Kids - Kids' Club for ages 4-12 and the Baby Club for 18 months-3 year olds. Kid's can also enjoy waterslides, playground, games room, and the Disco for teens!

Crown Paradise Club Cancun offers the following Spa facilities and treatments:


  • Massage rooms
  • Beauty salon
  • Whirlpool bath
  • Gym


  • Foot massage
  • Deep tissue massage
  • Relaxing massage
  • Sports massage
  • Back massage
  • Aromatherapy massage
  • Reflexology massage
  • Shiatsu massage

Facial Treatments

  • Purifying facial
  • Gentlemen's facial
  • Timexpert lift facial
  • Nutritious facial


  • Chocolate
  • Aloe Vera and mint
  • Vitamin C
  • Algae
  • Aromatic mud

Other Treatments

  • Manicure, pedicure
  • Hair removal
  • Hair styling
  • Make up
  • Hydrotherapy
Exchange Priveleges - Guests staying at the Crown Paradise Club have access to all the facilities of sister resort, Golden Crown Paradise Spa. Complimentary shuttle service runs throughout the day.

Honeymooners - Receive a complimentary bottle of champagne or sparkling wine. Request at time of booking. Requires proof of marriage certificate at check-in.

Wedding and Spa Packages - Also available. Inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Crown Paradise Club Cancun

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Crown Paradise Club Cancun
Blvd. Kukulkan Km 18.5 Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.