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Dreams Sands Cancun Resort & Spa

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Overview

The Dreams Sands Cancun Resort and Spa is an exciting addition to the AM Resorts Group. Situated along a beautiful white sand beach right in the centre of Cancun's Hotel Zone, Dreams Sands offers something for everyone! The elegant style of this resort maintains a chill-out atmosphere for continuous enjoyment and relaxation on the beach, at the pool or in any of the gourmet restaurants and chic bars.

Location: On a white sandy beach over 200 yards long, 30 minutes from Cancun airport and 20 minutes from downtown Cancun. Directly in the Hotel Zone. Within walking distance of shopping, entertainment, and bars.

Highlights
  • Room service 24 hours a day
  • Recognized as an "RCI Gold Crown Resort" for 2015
  • Free WiFi throughout hotel
  • Kids Club
  • Teens Club
  • "Dreams Spa by Pevonia"

tripadvisor Traveler Reviews
  • meldiggidy : East Orange, New Jersey
Girls Trip 2017

First time at this resort for an all girls trip. This resort is extremely small compared to the ones i am used to but the beach is absolutely beautiful and clean one of the best hands down in Mexico. We had an ocean view room and OMG it was breath taking never had such an amazing view. The food was pretty good not great but good. The seviche and sushi restaurant right on the beach was incredible mouth watering. Resort is very close to the city party life where all the clubs are at so went there two nights cab right was short and cheap. Entertainment at the resort was good. Staff very friendly. Room service food was really good. Hotel is dead and quiet really early. All in all a great time and would definitely recommend and visit again.

  • WellTravelled222 : Calgary, Canada
Booked this resort for a much needed rest. It delivered. October 2017

This resort isn't pretentious. There is no grand atrium entryway. The rooms are modest but functional.Ask for a room in the wing directly above the main entry - that's the best location for sunsets. Ours was on the top floor and the view was killer. Also ask for a room without a passage door to the next room (unless you need one!) - our first room had a passage door and there was a lot of noise coming through from the neighbors. We asked to be moved and it was done with a smile.The room itself was a little worn-around-the-edges. One of the wash-basins was cracked, as was the granite vanity top. But everything worked. - The air-conditioning worked well and wasn't noisy. - There was plenty of hot water (temperature wandered around a bit but it was OK).- In-room WiFi was excellent and full strength. It only stopped working for about 10 minutes one of the days. No big deal.- The maid service was very good. Turn-down at night too.- The mini-bar was handy but the restocking was patchy. A couple of days it wasn't restocked.- Room-service worked well the one time we used it.- Bed was comfortable (not "hard Mexican").- TV was good. Quite a few English language channels. Would have been better if it was "smart" so we could do screen mirroring to look at pictures.Verdict about the room - 4 stars.Restaurants were good. We ate at every one of them and the only one we didn't go back to was the Mexican theme one (food was bland). It was VERY pleasant not to have to book (this is one of the main reasons we've chosen a Dreams resort the couple of times we've been). Can recommend Olio for lunch. The seafood was great and the view was excellent.Verdict about the restaurants - all but the Mexican one, 5 stars.Tried the infinity pool once and it was fine. Can't comment on the main pool. We spent our swimming time in the ocean. This resort has one of the best beaches anywhere. Staff were excellent. They clearly have good training and good leadership - everything revolved around customer service. Special thanks to:- Isabel at the cafe- Tina at the beachSecurity was good. At no time did we feel like there was an issue. Most days we left iPods/phones/etc in our bag on the sunbed at the beach. Having the free in-room safe was a nice touch. A couple of times we left the door to the room slightly open and someone from security knocked on the door to make sure we knew it was open within about 30 minutes. Clearly there are regular security patrols.Going down-town to Cancun was a 30 minute bus ride (12 pesos). Catch it outside the Riu next door. We went to Walmart one of the mornings to pick up a few things. Seemed safe and it was straight-forward.The only negative was some pressure on the first day to attend a "marketing breakfast" - come for 90 minutes and get vouchers for free massages. We initially agreed to go but after some thought it was clear that giving up a morning of our vacation to be "marketed to" wasn't a good use of our time so we pulled out. Our concierge was clearly disappointed but there was no blow-back.Would we go back? Yes. Would we recommend the "Dreams concept"? Yes.

  • Nereida W : Fairbanks
Property Purchase Overview-Participate at own risk

Although the customer service was exemplary while vacationing at this location I participated in a property purchase presentation. This presentation was scheduled to be no more than 90 minutes, however, lasted over 3hrs and 45mins. Even after this time, had elapsed, I was aggressively approached to consider the purchase. After numerous declinations, the sales associate unprofessionally began to speak in Spanish disregarding my presence. I would like to advise all future vacationers to participate in these property purchase presentations at your own risk.

  • Djangomyman : Fort Lauderdale, Florida
Dreams sands Cancun

I was at Dreams sands Cancun the past week and it was a really good time couldn’t ask for a better staff from start to finish everything was fun except leaving only because I didn’t want to leave. When I got there I was greeted by Oscar at the front desk. everytime he saw me he asked was I doing ok and I could tell he wanted to make sure I was doing just fine and I always was never 1 complaint always smiling and if I had any questions was always there to answer them The bartenders were great I don’t remember all the names but 2 that I do remember is Oscar (The bartender lobby bar ) and Ulises Santana (outside bar and lobby bar) get with these guys they are a lot of fun very funny. They will make sure you enjoy your vacation very good guys poured great drinks and didn’t have to wait long at all guys really knew their job. Though the trip they were my cunado haha which means brother in law The food at the resort was good I recommend the popcorn shrimp and waves and sand with the surf and turf really good I ate at the work cafe also it was good also. When I’m Mexico get tacos the service there was excellent also. Manuel was my server everytime I went there and he was great made me think I was a king or something ha. Everything he recommended to me was good and he took very good care of us it was almost like he knew what I needed when I needed it. I had habanero on my tacos and it got really hot and I turn around and here comes Manuel with water for me then explain to me why it was hot and brought me 2 new tacos that weren’t so hot ha. Thanks CunadoThe other thing I noticed was how everybody was always smiling when I was in the lobby mary jo (server in lobby) has a smile Tht will make you smile ha she was the server in the lobby Tht usually took care of me she would see from across the lobby I was getting low and by the time I got finished she was right there with another one. Just how a vacation should be I really enjoyed my time at dreams sand Cancun and can’t wait to go bck thanks mi amigos and amigas From Taquan smith Django

  • Rachelcx :
Couple Vacation

We stayed in the Dream Sands for 10 days of relaxation after been in Los Angeles and Vegas. Upon check in we had our bags brought straight to our room and the bell boy was really helpful in informing us of where everything is and what time dinner was served untill (we arrived a bit late) on entering the room we had a beuatiful sea view and balcony to look out on however i found the amenities a bit old and small. The bed is so comfortable that when i was really ill one day i had no problem staying there catching up on some well needed rest. I agree with a previous review in regards to the food in room service not been very good and after having the Fajetas one evening I was very sick all night that I couldnt eat the mexican food for the rest of my stay. I also found the cleaners to be a bit annoying when it came to cleaning the room as they would constantly knock and ring the bell at all hours even though we had our do not disturb sign on the door even once they came straight in while i was not dressed which was embarrassing for me. My partner was annoyed that he had to wear trousers to the restaurants to eat as we are from ireland its very rare we get to wear shorts and he expected to really use them up here. The Asian was by far the best restaurant that I ate here 4 times out of my stay, I didnt think the italian was good as the food was quiet cold and the stiff - I ordered the raviolli. the Berdeaux restaurant was also tasty and I did go there twice although the second time the server was more focused on the spanish customers then us that we were waiting over half an hour just to be served after sitting. We also tried the Mexican which i found to be the best service overall that i wish i could remember the servers name :( he even got me to eat a grasshopper he was that good lol. The beach here was fantastic i must of spent hours in the sea as it was so warm and you could walk out for ages without it getting deep. I found the entertainment staff, Carla, Rodriego and I wish I could remember his name but he always wears a cap :) were brilliant and work so hard to keep everyone entertained, please tip them as the work so hard for so little money and never recieve any :( My overall favourite staff member had to be Fredi in the sportsbar as he made me a baby guinness without the bare minimum information on ingrediants and I had them every night as they were amazing I even got the locals to try who loved it :) Another little issue i will bring up was the guy who sold us our tickets in the hotel for Coco Bongos - he made a big talk about if we were to buy the golden circle we would have the best seats in the house and get the best treatment - NOT TRUE!! when we got there the staff memeber said they get this all the time from customers who were robbed just to make more money on tickets - we were seated up in the clouds from the show that we couldnt see a thing but after a few words they did move us down to not great but much better seats to see - if your going just get standing they are much cheaper and you have more fun as half way through we went down and had a great time dancing with all the acts then we did seating. Overall I loved Cancun and the hotel was good but if I was to go back I would probably pick somewhere eles as there was way too many familys for me to enjoy myself.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Full breakfast, lunch, dinner and snacks each day
  • Unlimited natural fruit juices and soft drinks
  • Unlimited international and domestic top-shelf spirits
  • Spacious non-smoking rooms and suites, graciously appointed and luxuriously equipped
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • At least one 24 hour restaurant
  • 24-hour room service
  • Pool and beach wait service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No reservations at specialty restaurants
  • No wristbands required
  • Explorer's Club for kids with supervised activities
  • 438 Rooms
  • 8 Restaurants
  • 2 Snack bars
  • 4 Bars
  • 2 Pools
  • Non-motorized water sports
  • Spa (fee)
  • Boutiques
  • Tennis
  • Gym
  • Golf nearby (fee)
  • WiFi Internet access 

Deluxe Partial Ocean View

  • King-size bed or two double beds
  • Balcony options available on request
  • Bathrobe and slippers
  • Luxury bath amenities
  • Hair dryer
  • Direct dial telephone
  • Satellite cable TV
  • Mini-bar refreshed daily with beer, soft drinks, juices and bottled water
  • Electronic safe box
  • Alarm clock with MP3 docking station iPod charger 
  • Maximum occupancy 4 people (maximum 3 adults)

Deluxe Ocean Front

  • King-size bed or two double beds
  • Balcony options available on request
  • Bathrobe and slippers
  • Luxury bath amenities
  • Hair dryer
  • Direct dial telephone
  • Satellite cable TV
  • Mini-bar refreshed daily with beer, soft drinks, juices and bottled water
  • Electronic safe box
  • Alarm clock with MP3 docking station iPod charger 
  • Maximum occupancy 4 people (maximum 3 adults)

Preferred Club Ocean View

  • King-size bed or two double beds
  • Bathrobe and slippers
  • Hair dryer
  • Direct dial telephone
  • Satellite cable TV
  • Electronic safe box
  • Alarm clock with MP3 docking station iPod charger 
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Access to private lounge
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast and afternoon hot and cold hors d'oeuvres in private lounge
  • Exquisite desserts and fine liquors in private lounge
  • Complimentary newspaper in suite daily (English and Spanish)
  • Complimentary computer access in private lounge
  • Maximum occupancy 4 people (maximum 3 adults)

Preferred Club Ocean Front

  • King-size bed or two double beds
  • Balcony options available upon request
  • Bathrobe and slippers
  • Hair dryer
  • Direct dial telephone
  • Satellite cable TV
  • Electronic safe box
  • Alarm clock with MP3 docking station iPod charger 
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Access to private lounge
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast and afternoon hot and cold hors d'oeuvres in private lounge
  • Exquisite desserts and fine liquors in private lounge
  • Complimentary newspaper in suite daily (English and Spanish)
  • Complimentary computer access in private lounge
  • Maximum occupancy 4 people (maximum 3 adults)

Preferred Club Ocean Front Corner Suite

  • King-size bed 
  • Panoramic views
  • Bathrobe and slippers
  • Hair dryer
  • Direct dial telephone
  • Satellite cable TV
  • Electronic safe box
  • Alarm clock with MP3 docking station iPod charger 
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Access to private lounge
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast and afternoon hot and cold hors d'oeuvres in private lounge
  • Exquisite desserts and fine liquors in private lounge
  • Complimentary newspaper in suite daily (English and Spanish)
  • Complimentary computer access in private lounge
  • Maximum occupancy 2 adults

Family Suite Partial Ocean and Pool View

  • King-size bed and two double beds in connecting rooms
  • Partial ocean or pool views
  • Two bathrooms
  • Bathrobe and slippers
  • Luxury bath amenities
  • Hair dryer
  • Direct dial telephone
  • Satellite cable TV
  • Mini-bar refreshed daily with beer, soft drinks, juices and bottled water
  • Electronic safe box
  • Alarm clock with MP3 docking station iPod charger 
  • Maximum occupancy 6 people (maximum 4 adults)

Preferred Club Honeymoon Suite

  • King-size bed 
  • Ocean front views
  • Terrace with Jacuzzi and Bali bed
  • Spacious living area
  • Bathrobe and slippers
  • Hair dryer
  • Direct dial telephone
  • Satellite cable TV
  • Electronic safe box
  • Alarm clock with MP3 docking station iPod charger 
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Access to private lounge
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast and afternoon hot and cold hors d'oeuvres in private lounge
  • Exquisite desserts and fine liquors in private lounge
  • Complimentary newspaper in suite daily (English and Spanish)
  • Complimentary computer access in private lounge
  • Maximum occupancy 2 adults

Preferred Club Junior Suite

  • King-size bed 
  • Ocean views
  • Seating area with Jacuzzi
  • Full bar
  • Nespresso coffee machine
  • Bottle of Moet and Chandon champagne
  • Two swedish massages
  • Special turndown service
  • Bathrobe and slippers
  • Hair dryer
  • Direct dial telephone
  • Satellite cable TV
  • Electronic safe box
  • Alarm clock with MP3 docking station iPod charger 
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Access to private lounge
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast and afternoon hot and cold hors d'oeuvres in private lounge
  • Exquisite desserts and fine liquors in private lounge
  • Complimentary newspaper in suite daily (English and Spanish)
  • Complimentary computer access in private lounge
  • Maximum occupancy 2 adults

Restaurants

Bordeaux

  • A la carte for dinner
  • French
  • Dress code is casual elegance (long trousers and shirts with sleeves are required for gentlemen)

El Patio

  • A la carte for dinner
  • Mexican
  • Dress code is casual elegance (long trousers and shirts with sleeves are required for gentlemen)

Himitsu

  • A la carte for dinner
  • Asian
  • Dress code is casual elegance (long trousers and shirts with sleeves are required for gentlemen)

Olio

  • A la carte for breakfast, lunch and dinner
  • Seafood/Mediterranean

Portofino

  • A la carte for dinner
  • Italian
  • Dress code is casual elegance (long trousers and shirts with sleeves are required for gentlemen)

Waves and Sands

  • A la carte for dinner
  • International cuisine
  • Adults only
  • Dress code is casual elegance (long trousers and shirts with sleeves are required for gentlemen)

World Cafe

  • Buffet for breakfast, lunch and dinner
  • International

Barefoot Grill

  • A la carte for lunch
  • Grilled foods

Coco Cafe

  • Coffee shop and ice cream parlour

Sushi and Ceviche

  • Sushi and drinks bar

Bars

  • Barracuda Beach bar
  • Desires Music lounge and sports bar
  • Manatees Swim-up bar
  • Rendezvous Lobby bar


Kids Deal - Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Explorer's Kids Club - Ages 3-12. At this fully supervised children's program, kids will enjoy the following activities: Arts & Crafts/Playground/Treasure hunts/Sandcastle contests/Climbing wall/Board games and video games/Splash fountain/Weekly camp out adventures/Big screen movies on the beach/Beepers for parental control/Dinner for children.

Dreams Sands Cancun offers the following Dreams Spa facilities and treatments:

Facilities

  • Massage rooms
  • Whirlpool bath
  • Sauna
  • Steam room
  • Beauty salon
  • Gym

Massages

  • Couples massage
  • Hot stone massage
  • Deep tissue massage
  • Aromatherapy massage
  • Reflexology massage
  • Swedish massage
  • Back, neck and shoulders massage

Facial treatments

  • Post sun soothing facial
  • Luminous "C" facial
  • Caviar facial
  • Elasto-firm facial
  • Facial for him

Wraps

  • Seawood wrap
  • Water lily soothing wrap
  • Black mud wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hair styling
  • Hair removal

Playa Mujeres Golf Course - Guests of Dreams Sands Cancun can enjoy one complimentary round per person, per day at the Playa Mujeres Golf Course.

Golf offers are subject to change or withdrawal without notice. Offer may be limited to select suppliers. Please speak to a vacation specialist before making your reservation.

Honeymoon & Anniversary Bonus - Contact weddings@escapes.ca for more information.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Dreams Sands Cancun Resort & Spa
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Dreams Sands Cancun Resort & Spa
Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.