Dreams Sands Cancun Resort & Spa

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Overview

The Dreams Sands Cancun Resort and Spa is an exciting addition to the AM Resorts Group. Situated along a beautiful white sand beach right in the centre of Cancun's Hotel Zone, Dreams Sands offers something for everyone! The elegant style of this resort maintains a chill-out atmosphere for continuous enjoyment and relaxation on the beach, at the pool or in any of the gourmet restaurants and chic bars.

Location: On a white sandy beach over 200 yards long, 30 minutes from Cancun airport and 20 minutes from downtown Cancun. Directly in the Hotel Zone. Within walking distance of shopping, entertainment, and bars.

Highlights
  • Room service 24 hours a day
  • Recognized as an "RCI Gold Crown Resort" for 2015
  • Free WiFi throughout hotel
  • Kids Club
  • Teens Club
  • "Dreams Spa by Pevonia"

tripadvisor Traveler Reviews
  • Taras3boys : Elgin
Just Awesome!

Returned home yesterday from a 5 nights stay at Dreams Sands Cancun; I’m just not quite sure how people can complain about this resort? I've traveled to many Mexican destination and resorts over the past 20 years, and this was by far the best all round resort. I never stay less than a 4 star, but stick mostly to 4.5-5, I’ve been to Panama, Venezuela, Cuba, DR, Bahamas, St. Thomas, St. Martin, and of course Mexico, so I do have something to compare to. I’m not a fussy traveller; however cleanliness, good food and swimmable beach are musts. The staff is always cleaning and polishing, everything is spotless. The beach bathroom, which in many resorts gets dirty and wet quickly, was cleaner than any I've ever been to. The food was excellent, plenty of choices, and a chef also did something special during the day at the pool. The rooms we clean with plenty of amenities, we had a partial ocean view, but we were only in our room to sleep so it really didn’t matter where we were. The resort is small, so if you do not like the feeling of a small resort this may not be for you; the beach is great especially for the elderly and children as there is very little surf, we spent hours lounging around in the ocean every day. We had a great girls’ getaway weekend, I will definitely be back. The staff is the most friendly I've ever encountered in Mexico, always smiling and working hard. Tina at the beach bar was amazing and made our holiday that much more enjoyable, she works hard, remembers everyone’s name and what we were drinking. There was one Animation Team member that went out of his way to get a small gift for my daughter that I had been searching for, I was so overjoyed that he brought it the day we were leaving that I didn’t take a good look at his name, but I think is was Jun or something very similar. I went for coffee every morning around 7:00 am and two mornings in a row a young kitchen worker was walking ahead of me, both times he glanced backed, then pushed the elevator button for me and carried on his way; I felt that he was anticipating that I wouldn’t be able to do it with coffees in my hand, and I thought, wow, that’s service…If you’re not happy at this resort, then you’re just not happy…PS – the Timeshare staff never harassed not even once!

  • Brian P :
Much More than we Expected

My wife and I stayed at Dreams Sands for 7 days in October. This was our first time with the Dreams. As a frequent flyer of All Inclusive properties, especially in Cancun and a AI timeshare member (for another chain) our expectations were somewhat low but our stay well exceeded these. Location- This property is in the Hotel Zone, very close to the large discos and shopping, but faces North which keeps the water calm all day long while keeping the colors you come to Cancun for. It is only 30 minutes shuttle ride to-from the airport. Resort Layout- This is a smaller property compared with some of the Goliaths in Cancun and it maintains its quaintness without losing all of the amenities you would expect. The beach has adequate chairs that are located under small palaypas. Our suggestion is to rent a beach bed for a couple of days to ensure your spot on the beach and get all of the attention of the concierge staff- It is well worth the money! Ceasar is one of the finest concierges we have ever met. Rooms- we upgraded upon check in to an ocean front room on the 10th floor which give you a great view! The rooms are basic but adequately large enough. The large King bed was very comfortable. Beach- the beach has taken some beating over the past month and one of regulars to the resort commented that the beach was missing about 15 feet of depth. We saw similar erosion at all of the neighboring beach resorts but theirs was considerably worse. The beach erosion does expose some underlying rocks in the center of the property which decreased the access points. Meals- We ate a different sit down dinner every night and each was exceptional from the wait staff to the food. Excellent food presentation and flavor. Our favorite was Olio for breakfast and lunch. Suhey was an awesome hostess and got to know us well. All of the bars had attentive staff. Ada at the activities desk is a real treasure and she coordinated many of our activities. Suggestions- unless you are inclined to buy a timeshare skip the information meeting it is a sales meeting. Get a room on a higher level. The Resort credits are very difficult to use and are broken down into small increments per category which dont offset the inflated prices. Take the bus, it is safe and very efficient. Tips are not expected but will enhance your attention from staff. Bring your own insulated cups!! Walk the beach in both directions to enforce you stayed at the correct resort.

  • Ariel J : Mexico City, Distrito Federal, Mexico
Best birthday and 3rd anniversary trip!

We return to Dreams Sands after 2 years. We went the first time to celebrate our 1st anniversary. And now, we return to celebrate our birthdays and our 3rd anniversary. I have to say that when we arrived we started to see different things from our 1st visit. The treat for the receptionists was not so good, they were kind of angry, or bored or bothered with something. And all the time we spent at Dreams Sands they gave us the same treatment. You have to change the receptionists. Please!!!!On the other hand, we spent four excellent days. All the restaurants were open and available, the 1st time, when we visited Dreams Sands it was recently opened and there was a lot of things that were not available. This time we have the opportunity to see several improvements. The view from any room is amazing, even though it is said it’s a partial view to the ocean you can see all of it. The beach is the best beach of Cancun, sand extremely soft and the sea is just like a pool, very calm, very clean, relaxing and not so deep.The buffet in World Café is ok, not the best but if you could go and have dinner in the specialty restaurants, please do it!! I really love Wave and Sands menu and attention. El Patio was great Mexican food you should try it too. The best attention you’ll find in a waiter is in Wave and Sands, Gil is the best waiter ever!!! His attention is a 1st class attention, really this guy is awesome. We met him at our first visit and we were very pleased to saw him again. Kim, the concierge girl gave us the best surprise ever! We received an upgrade to Preferred Club for one day and we received special attention, Kim herself came to introduce herself and gave us two coconuts as a birthday gift. She also arranged a romantic dinner by the sea at the beach, it was the most amazing dinner ever! The food was spectacular, the attention of the sommelier, the wine he chose for us, one word, HEAVEN! One of the best parts of this dinner was that Gil was our waiter, and he made everything to make the best night for us, I really love this guy, he is so kind. We spent the best dinner ever in our lives here, we truly do! KIM as I had told you, there are no words to thank for all the wonderful things you made for us in our special day. You can see in the pictures I’m sharing, all the wonderful details, and even though we were surprised with the wonderful dinner. When we arrived to our room there was a marvelous decoration with balloons, a bottle of wine, our names on the bed. Wow! Writing this after one month makes me sigh because we really had a great trip. I love this hotel, the food, the attention, the people, the concierge, the BEACH, the view, EVERYTHING. Also I love that everyone is gay friendly, I’m sure I’ll be returning soon!!! Thanks a lot!!!

  • arthur_nduran : Sao Paulo, Brazil
An unforgettable honeymoon

I went to Dreams Sands on my honeymoon on the week of november 15th to 23th and have the best treatment i could imagine. All the employees were very attentive and smiling every time. I specially recommend the people from Coco Cafe (Karen and Benjamin) that gave us the best treatment every time I came by. I think Dreams Sands is an hotel that can make every kind of travel special, being it with family, friends, business or couple. I totally recommend it.

  • Mrloomis : Hubertus, Wisconsin
Love AM resorts!

My wife and I have been to several AM resorts, including Secrets and Now resorts.Although some are fancier than others ,one thing remains consistent. They all have great service and the food and drink is always good. We have stayed at fancier resorts than this one but it did not take away from our great vacation experience. We had a wonderful time as the resort had everything we were looking for. A nice pool, adequate beach, great service, great food, and of course top shelf cocktails! We traveled with our great friends John and Dar and had wonderful vacation!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Full breakfast, lunch, dinner and snacks each day
  • Unlimited natural fruit juices and soft drinks
  • Unlimited international and domestic top-shelf spirits
  • Spacious non-smoking rooms and suites, graciously appointed and luxuriously equipped
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • At least one 24 hour restaurant
  • 24-hour room service
  • Pool and beach wait service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No reservations at specialty restaurants
  • No wristbands required
  • Explorer's Club for kids with supervised activities
  • 438 Rooms
  • 8 Restaurants
  • 2 Snack bars
  • 4 Bars
  • 2 Pools
  • Non-motorized water sports
  • Spa (fee)
  • Boutiques
  • Tennis
  • Gym
  • Golf nearby (fee)
  • WiFi Internet access 

Deluxe Partial Ocean View

  • King-size bed or two double beds
  • Balcony options available on request
  • Bathrobe and slippers
  • Luxury bath amenities
  • Hair dryer
  • Direct dial telephone
  • Satellite cable TV
  • Mini-bar refreshed daily with beer, soft drinks, juices and bottled water
  • Electronic safe box
  • Alarm clock with MP3 docking station iPod charger 
  • Maximum occupancy 4 people (maximum 3 adults)

Deluxe Ocean Front

  • King-size bed or two double beds
  • Balcony options available on request
  • Bathrobe and slippers
  • Luxury bath amenities
  • Hair dryer
  • Direct dial telephone
  • Satellite cable TV
  • Mini-bar refreshed daily with beer, soft drinks, juices and bottled water
  • Electronic safe box
  • Alarm clock with MP3 docking station iPod charger 
  • Maximum occupancy 4 people (maximum 3 adults)

Preferred Club Ocean View

  • King-size bed or two double beds
  • Bathrobe and slippers
  • Hair dryer
  • Direct dial telephone
  • Satellite cable TV
  • Electronic safe box
  • Alarm clock with MP3 docking station iPod charger 
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Access to private lounge
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast and afternoon hot and cold hors d'oeuvres in private lounge
  • Exquisite desserts and fine liquors in private lounge
  • Complimentary newspaper in suite daily (English and Spanish)
  • Complimentary computer access in private lounge
  • Maximum occupancy 4 people (maximum 3 adults)

Preferred Club Ocean Front

  • King-size bed or two double beds
  • Balcony options available upon request
  • Bathrobe and slippers
  • Hair dryer
  • Direct dial telephone
  • Satellite cable TV
  • Electronic safe box
  • Alarm clock with MP3 docking station iPod charger 
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Access to private lounge
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast and afternoon hot and cold hors d'oeuvres in private lounge
  • Exquisite desserts and fine liquors in private lounge
  • Complimentary newspaper in suite daily (English and Spanish)
  • Complimentary computer access in private lounge
  • Maximum occupancy 4 people (maximum 3 adults)

Preferred Club Ocean Front Corner Suite

  • King-size bed 
  • Panoramic views
  • Bathrobe and slippers
  • Hair dryer
  • Direct dial telephone
  • Satellite cable TV
  • Electronic safe box
  • Alarm clock with MP3 docking station iPod charger 
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Access to private lounge
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast and afternoon hot and cold hors d'oeuvres in private lounge
  • Exquisite desserts and fine liquors in private lounge
  • Complimentary newspaper in suite daily (English and Spanish)
  • Complimentary computer access in private lounge
  • Maximum occupancy 2 adults

Family Suite Partial Ocean and Pool View

  • King-size bed and two double beds in connecting rooms
  • Partial ocean or pool views
  • Two bathrooms
  • Bathrobe and slippers
  • Luxury bath amenities
  • Hair dryer
  • Direct dial telephone
  • Satellite cable TV
  • Mini-bar refreshed daily with beer, soft drinks, juices and bottled water
  • Electronic safe box
  • Alarm clock with MP3 docking station iPod charger 
  • Maximum occupancy 6 people (maximum 4 adults)

Preferred Club Honeymoon Suite

  • King-size bed 
  • Ocean front views
  • Terrace with Jacuzzi and Bali bed
  • Spacious living area
  • Bathrobe and slippers
  • Hair dryer
  • Direct dial telephone
  • Satellite cable TV
  • Electronic safe box
  • Alarm clock with MP3 docking station iPod charger 
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Access to private lounge
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast and afternoon hot and cold hors d'oeuvres in private lounge
  • Exquisite desserts and fine liquors in private lounge
  • Complimentary newspaper in suite daily (English and Spanish)
  • Complimentary computer access in private lounge
  • Maximum occupancy 2 adults

Preferred Club Junior Suite

  • King-size bed 
  • Ocean views
  • Seating area with Jacuzzi
  • Full bar
  • Nespresso coffee machine
  • Bottle of Moet and Chandon champagne
  • Two swedish massages
  • Special turndown service
  • Bathrobe and slippers
  • Hair dryer
  • Direct dial telephone
  • Satellite cable TV
  • Electronic safe box
  • Alarm clock with MP3 docking station iPod charger 
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Access to private lounge
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast and afternoon hot and cold hors d'oeuvres in private lounge
  • Exquisite desserts and fine liquors in private lounge
  • Complimentary newspaper in suite daily (English and Spanish)
  • Complimentary computer access in private lounge
  • Maximum occupancy 2 adults

Restaurants

Bordeaux

  • A la carte for dinner
  • French
  • Dress code is casual elegance (long trousers and shirts with sleeves are required for gentlemen)

El Patio

  • A la carte for dinner
  • Mexican
  • Dress code is casual elegance (long trousers and shirts with sleeves are required for gentlemen)

Himitsu

  • A la carte for dinner
  • Asian
  • Dress code is casual elegance (long trousers and shirts with sleeves are required for gentlemen)

Olio

  • A la carte for breakfast, lunch and dinner
  • Seafood/Mediterranean

Portofino

  • A la carte for dinner
  • Italian
  • Dress code is casual elegance (long trousers and shirts with sleeves are required for gentlemen)

Waves and Sands

  • A la carte for dinner
  • International cuisine
  • Adults only
  • Dress code is casual elegance (long trousers and shirts with sleeves are required for gentlemen)

World Cafe

  • Buffet for breakfast, lunch and dinner
  • International

Barefoot Grill

  • A la carte for lunch
  • Grilled foods

Coco Cafe

  • Coffee shop and ice cream parlour

Sushi and Ceviche

  • Sushi and drinks bar

Bars

  • Barracuda Beach bar
  • Desires Music lounge and sports bar
  • Manatees Swim-up bar
  • Rendezvous Lobby bar


Kids Deal - Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Explorer's Kids Club - Ages 3-12. At this fully supervised children's program, kids will enjoy the following activities: Arts & Crafts/Playground/Treasure hunts/Sandcastle contests/Climbing wall/Board games and video games/Splash fountain/Weekly camp out adventures/Big screen movies on the beach/Beepers for parental control/Dinner for children.

Dreams Sands Cancun offers the following Dreams Spa facilities and treatments:

Facilities

  • Massage rooms
  • Whirlpool bath
  • Sauna
  • Steam room
  • Beauty salon
  • Gym

Massages

  • Couples massage
  • Hot stone massage
  • Deep tissue massage
  • Aromatherapy massage
  • Reflexology massage
  • Swedish massage
  • Back, neck and shoulders massage

Facial treatments

  • Post sun soothing facial
  • Luminous "C" facial
  • Caviar facial
  • Elasto-firm facial
  • Facial for him

Wraps

  • Seawood wrap
  • Water lily soothing wrap
  • Black mud wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hair styling
  • Hair removal

Playa Mujeres Golf Course - Guests of Dreams Sands Cancun can enjoy one complimentary round per person, per day at the Playa Mujeres Golf Course.

Golf offers are subject to change or withdrawal without notice. Offer may be limited to select suppliers. Please speak to a vacation specialist before making your reservation.

Honeymoon & Anniversary Bonus - Contact weddings@escapes.ca for more information.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Dreams Sands Cancun Resort & Spa
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Dreams Sands Cancun Resort & Spa
Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.