Emporio Hotel and Suites Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Weddings
  • Bonus
Overview

A beachfront resort, the Emporio Hotel and Suites Cancun is ideal for guests travelling in large groups. This all-inclusive escape, sitting on a white sand beach overlooking turquoise waters, offers the “European Plan” option to guests, with meals and beverages at an additional cost. Guests on EP can shop at the on-site Market Deli while kicking back in comfy suites with fully equipped kitchens. All-inclusive guests can savour mouthwatering à la carte Italian cuisine and international buffet, with thirst-quenching tropical cocktails by the pool, at no additional cost. There’s never a dull moment at Emporio Hotel and Suites Cancun with complimentary activities such as volleyball, beach soccer, bike tours, free Wi-Fi and a kids club.

Location: On the beach in Cancun's hotel zone, 20 minutes from downtown Cancun and the airport.


Highlights
  • Well-appointed suites with fully-equipped kitchens
  • European Plan option and grocery store on-site
  • All-Inclusive plan offers choice of 2 restaurants and 4 bars
  • Long stays available
  • Master Suites can accommodate up to 8 guests

tripadvisor Traveler Reviews
  • JenJen1865 : Corona, United States
Paradise

From the moment we checked in everything was GREAT. We had a suite on the 3rd floor with an oceanview which was amazing. Our suite could sleep 4 very comfortably. The bedroom had a king bed and the living area had 2 twin murphy beds. There was a full kitchen with a dishwasher too. Coffee is supplied each day and 3 bottles of water too. We did utilize the in room safe for our passports during our stay. The decor was a bit dated but all was very clean and well kept. It looks like the property is under renovations. The balcony was perfect for sitting and relaxing and taking in the breathtaking views of the Sea of Cortez. We enjoyed the easy access to the beach which had many lounge chairs and palapas for the guests to enjoy. The sand is so clean, it looks like they rake it regularly to keep everything so nice. You can enjoy a drink at the beach bar too. We appreciated the on site market since we are not big breakfast people. We knew we would not be eating at the hotel much we did not do the all inclusive option but did enjoy the buffet the first night we were there. The rate of exchange makes everything very affordable. The staff were all friendly and always acknowledged us when we were on the grounds. We took the R2 bus one afternoon into town which was perfect for getting around. There is so much to explore in Cancun that if you stay at the Emporio you'll be in the heart of it all. A wonderful stay and I hope to return on day soon.

  • Stephan C :
Amazing!

I absolutely enjoyed this hotel. We upgraded to a balcony room on the 9th floor which was completely worth it. The balcony and hot tub was my favorite aspect of the whole trip. The room also has very cool lighting. The ocean water is a turquoise blue color. Staff is wonderful and very polite. I lost my iPhone and they returned it to me. The breakfast was really delicious and had lots of options. The Italian restaurant was really good and so was the seafood restaurant across the street. There is not much to do in the area, but you can take the bus for 12 pesos, about 1 American dollar to a lot of different more happening locations. If you are facing away from the hotel, take the bus on the main strip going right. You will find lots to do. My husband and I could not believe how cheap transportation was. We only took a cab to and from the airport. I felt very safe and will be returning to Emporio. Great experience.

  • IleneUpstateNY : Upstate NY
A Nice Mexican Getaway

We thoroughly enjoyed our Emporio stay. We had a room facing the ocean. There is a weird reality that rooms A and B share a deck but B rooms are supposed to leave their patio doors closed. It was confusing and not a good set up. But despite that we enjoyed our view and time on the beach. We got breakfast included which was really good. We also realized that not many spoke English so speaking any Spanish is helpful. We also had New Years celebration included in our Expedia package. That was a really fun ballroom dinner with a live show and much festivity. The weather was not as hot as we like so time in the pool was limited but the ocean is warm and delightful too. Also we discovered that right next door to the hotel is an anthropological museum with ruins and an amazing display and beautiful architecture. A great place to visit on a rainy afternoon!All in all we would recommend a stay at the Emporio!

  • Tod B : Rockville, Maryland
Overall very good, but needs attention to detail

The hotel property is not easily visible but is right off of the main hotel strip, between the Royal Caribbean and Omni. The design is consistent with the Royal family of properties. The lobby is small, but the junior suite was spacious with a good sized BR, dining room, living area with murphy beds, balcony and full kitchen. Our teens said the murphy beds were comfortable, as was the king bed in the bedroom. The kitchen has basic cooking utensils, but you'll need to buy paper towels and soap for the dishwasher. They have a tour desk downstairs. We did not choose the all-inclusive so only ate in the restaurant once.The good - the pools were nice, although we were disappointed we didn't see a hot tub. The beach was very clean and we loved the beds with the tiki huts. Waiter service and a bar is available on the beach. Walking up the beach further, we realized how much cleaner the beach at Emporio was compared to some other beaches. Beach volleyball, ping pong, water sports are all available. The restaurant buffet was pretty good. The bus stops right in front of the driveway to the property, where you can go up and down the hotel zone and into downtown for MXP 12 per person. The convenience store on the property is open 24 hours and you an buy food, household items and liquor. Prices were reasonable, but not as big a selection as the full grocery stores. Staff on the property were generally friendly and helpful.Opportunities for improvement with check in. They made everyone wait until 3pm for check in so the lobby was over crowded, and it was a mad dash with lines to check in at 3pm. It took 25-30 minutes once we actually got our turn, and they didn't automatically open a charging account for our room. Check out was also very long. This was a pain and should be easy to fix. The property and our room was generally very clean, but we noticed there were dozens of small bugs on the dresser under the DVD and TV. We notified housekeeping and they took care of it, but they could have gotten into our clothes inside the dresser drawers. The wifi was very slow.This is not a 4 or 5 star full service hotel, but works very well as a time-share style property, and we would stay here again. Particularly if you utilize the advantage of a full working kitchen and refrigerator.

  • 158vernardr : Chicago, Illinois, United States
Really nice place.

Hotel room was nice and clean. Hotel is close to eating and shopping. Had a couple issues but staff corrected the problem quickly. I would definitely recommend this hotel. Close to public transportation. Kitchen staff a little rude when requesting something special. Food on buffet was good. But overall my stay was very pleasant.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature

All Inclusive

  • Breakfast, lunch, dinner and snacks through the day until 11:00 p.m.
  • Unlimited consumption of domestic alcoholic beverages from 10:00 a.m. - 11:00 p.m.
  • Unlimited fruit juices and soft drinks
  • A la carte dining in our Bacoli Restaurant (dress code in effect, reservation required)
  • Daily organized activities and entertainment
  • Daily children's program from 9:00 a.m. - 5:00 p.m. 

European Plan

  • European Plan does not include any meals or beverages
  • 399 Rooms
  • 3 Pools
  • Spa ($)
  • 2 Restaurants
  • 4 Bars
  • Complimentary wireless internet in all rooms and public areas
  • Business centre ($)
  • Kids Club
  • Conference Facilities
  • 24-hour front desk
  • Currency exchange
  • Car Rental Desk ($)
  • Complimentary parking
  • Convenience store
  • Laundry facilities ($) (Self service)
  • Travel agency ($)
  • Motorized water sports ($)
  • Snorkeling ($)
  • 24-hour fitness centre

Superior Room 

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 2 double beds
  • Balcony
  • LCD TV
  • Alarm clock radio
  • Safety deposit box
  • Telephone with voice mail
  • Air-conditioning with in-room climate control
  • Microwave oven
  • Mini-bar
  • Iron & Ironing board
  • Hair dryer
  • Cable TV

Superior Room Oceanfront 

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Oceanfront
  • 2 double beds
  • Balcony
  • LCD TV
  • Alarm clock radio
  • Safety deposit box
  • Telephone with voice mail
  • Air-conditioning with in-room climate control
  • Microwave oven
  • Iron & Ironing board
  • Hair dryer
  • Cable TV

Junior Suite Oceanview 

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Oceanview
  • 1 bedroom
  • 1 King bed and 2 Murphy beds
  • LCD TV with cable
  • DVD player
  • Alarm clock radio
  • Safety deposit box
  • Telephone with voice mail
  • Air-conditioning with in-room climate control
  • Dining room table that seats up to 6
  • Fully equipped kitchen
  • Refrigerator
  • Dishwasher
  • Dishes and utensils
  • Balcony

Junior Suite Oceanfront 

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Oceanfront
  • 1 bedroom
  • 1 King bed and 2 Murphy beds
  • LCD TV with satellite
  • DVD player
  • Alarm clock radio
  • Safety deposit box
  • Telephone with voice mail
  • Air-conditioning with in-room climate control
  • Dining room table that seats up to 6
  • Fully equipped kitchen
  • Refrigerator
  • Dishwasher
  • Dishes and utensils
  • Balcony

Master Suite Oceanview 

  • Maximum Number of Adults 8
  • Maximum Number of Children 4
  • Maximum Occupancy 8
  • Minimum Occupancy 4
  • Oceanview
  • 2 Bedrooms
  • 1 king bed and 2 double beds
  • Balcony with garden chairs
  • 2 bathrooms with bathtubs
  • Cable TV in each room
  • DVD player
  • Alarm clock radio
  • Safety deposit box
  • Telephone with voice mail
  • Air-conditioning with in-room climate control
  • Iron & Ironing board
  • Hair dryer
  • Large living room with 2 murphy beds
  • Dining room table that seats up to 6
  • Fully equipped kitchen
  • Refrigerator
  • Dishwasher
  • Dishes and utensils

Master Suite Oceanfront 

  • Maximum Number of Adults 8
  • Maximum Number of Children 4
  • Maximum Occupancy 8
  • Minimum Occupancy 4
  • Oceanfront
  • 2 Bedrooms
  • 1 king bed and 2 double beds
  • Balcony with garden chairs
  • 2 bathrooms with bathtubs
  • Cable TV in each room
  • DVD player
  • Alarm clock radio
  • Safety deposit box
  • Telephone with voice mail
  • Air-conditioning with in-room climate control
  • Iron & Ironing board
  • Hair dryer
  • Large living room with 2 murphy beds
  • Dining room table that seats up to 6
  • Fully equipped kitchen
  • Refrigerator
  • Dishwasher
  • Dishes and utensils

Restaurants

Condimento Restaurant

  • Buffet for breakfast / À la carte or buffet for lunch and dinner
  • International & Mexican

Bácoli Trattoria

  • Specialty restaurant for dinner
  • Italian
  • Reservations required

Market Deli and Coffee Shop ($)

Bars

  • Pool Bar
  • Condimento Bar
  • Beach Bar
  • Bácoli Bar

Child Policy - Up to 2 children 0-12 years of age are free of charge when sharing a room with their parents.

For the Kids

  • Kids Club Ages 4-12
  • Babysitting services (24-hour notice requested) ($)
  • Playground
  • Children's Pool 

Honeymoon Bonus

  • Receive a complimentary upgrade to the best possible accommodation (previous request and subject to availability)
  • Bottle of domestic sparkling wine in room
  • One (1) free night on first anniversary return trip (minimum 5 night stays). Free night for return trip will be provided based on the originally purchased meal plan. Reservations for Anniversary return trip must be made via Sunwing Vacations. Please note that we will require previous notification of the fact that couple is returning on anniversary tip to properly manage reservation.

Proof of wedding within one month of arrival date required. Please request at the time of booking. Offer is subject to change.

Seniors Bonus - Guests must be 60 years and older to receive a special discount. Senior special available - package rate request must be submitted. Two seniors are required in the room in order for this discount to apply.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Emporio Hotel and Suites Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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