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Excellence Playa Mujeres

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
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Our Opinion

The Excellence is an amazing luxury hotel perfect for couples and honeymooners wanting to stay in Cancun. The resort grounds and rooms are elegant, modern, and immaculate. The staff is amazing here, going out of their way to ensure that you are getting the most out of your vacation. The view from the beach is incredible and the pools are amazing. There is never a shortage of loungers, so you don't have to ever play the 'towel game' with others. The quality of the food here is OK. The a la carte restaurants seem to be serving the same dishes and there are some inconsistencies with the the quality of food they serve at the buffets. Their attempt at seafood dishes are great though. Overall, this is an amazing spot for those wanting some R&R.


Overview
Excellence Playa Mujeres is an adults-only (18+) resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts an inland marina and a spectacular Greg Norman signature golf course right on the Caribbean. The jewel of Cancun offers spacious rooms and suites furnished in elegant contemporary decor, many with an expansive rooftop terrace complete with private Hydro Spa Pool. Here, everything is taken care of and nothing is left out. So you are free to create those moments you dream of... memories you'll have forever.

Location: Set in a virgin oasis on the mainland sheltered by Islas Mujeres. 25 minutes from Cancun International Airport. 

Highlights
  • Free WiFi throughout hotel
  • All Inclusive 24 hours
  • Room service 24 hours a day
  • Seven swimming pools
  • "Miile Spa"
  • Adults-only

tripadvisor Traveler Reviews
  • mikki k :
It was the dream vacation of a lifetime!

Luxury and pampering! That is the total experience at Excellence Playa Mujeres! We have been married 35 years and have never experienced a vacation of this caliber before! The restaurants were all 5 star! I loved Agave the best but didn't get a chance to try the French restaurant....next time!The service was impeccable and the upkeep of the resort was done with care and you felt very special even though you were among many guests at the resort.It is our favorite resort! We work very hard throughout the year and have many responsibilities. This place was a haven of rest for us. And this time next year when we are exhausted from "Our Life" we will return....

  • BlueZebraIndiana : Indiana
9th Visit!

Our 9th visit to this amazing resort was October 7-13, 2017. Again, we booked thru Amy at Dream Makers Vacation Services and would not book thru anyone else – service is always amazing! She was a big help to us as we were trying to decide what to do when the tropical storm was going by Cancun.As soon as we arrived at Excellence, we were greeted at the front desk with a scented towel, champagne, wonderful welcome home by many familiar faces and sunshine!We were assigned an Excellence Room in Building 8. The extra benefits in the Excellence Club are a nice touch, such as: beds on the beach, the Excellence Club is a nice place to go for drinks and snacks, special check in and out services.We were concerned about the weather with Nate coming thru, but flights went as planned and weather the entire week at EPM was perfect – sunshine every day!The food/drinks were wonderful as always! Again, some menus had been updated since we were there last – lots of choices! Breakfast:Several choices for breakfast such as: room service, Lobster House, Aroma and a buffet available at Barcelona—this breakfast buffet is amazing and has a lot of choices! Lunch: The Grille & Lobster House both serve wonderful lunches – salads, sandwiches, nachos, etc. The brick oven pizza is wonderful and can make as you want. There is also a buffet available on the beach each day. They do offer sandwiches at the Aroma, along with sweet treats and ice cream. There is also a buffet available at Barcelona with everything from pasta to sushi to cheeseburgers!Dinner: The Lobster House – our favorite! Soups, salads, appetizers and a great Lobster supper! We had dinner there twice this trip. Our first visit we had Samuel and our second we had Carlos. Both were absolutely amazing and kept the drinks and food coming! Spice – we did the Hibachi grill with our group. We did the sushi bar before we went to the Hibachi dinner. Indian restaurant is wonderful! If you are not sure what to order just tell them the meat choices you like and whether you like spicy or mild and they will prepare a meal for you. They prepared a special dessert for us that was the best dessert I have ever had at the resort! Our waiter was Angel and he took amazing care of us that night!Sports Bar: This is a great place to go and relax and watch some sports. it is very warm in there though.The activities team does a great job – they have all kinds of events going on throughout the day. Staff:As always, Carolina, Guest Services Manager, is the best! She is amazing at everything she does! Her service and special touches make our trip excellent! We cannot wait each year to get to see her!Vilma, in guest services, is amazing! She makes sure your trip is perfect! It was so nice to get to visit with her one afternoon. She takes the extra step to make sure you are taken care of!Nelson, Manager of Food and Beverages – his service and interest in your visit cannot be beat! He is always checking on you to make sure all of your needs are being met! Baez at the pool! Our hangout was in the pool area beside the Grille. Baez covers this area for drinks, etc. He is the best! He checks on you several times throughout the day and is so friendly – his service is the best! Lizabeth, at Barcelona for breakfast, always has a smile and warm welcome! We visited the Spa for a couples’ massage. The service was wonderful and very relaxing atmosphere. We had the 80-minute couple massage and it was perfect! They truly make this an incredible experience. I also had a pedicure by Lilliana on our last day and it was a great way to end the trip and she was wonderful! This resort is amazing at everything – service, food, drinks, etc! We cannot wait to go back for our 10th visit!

  • Dave W :
Vacation

First class accomodations. Great food and world class facility. A good vacation spot for couples. Service is among the best you will find. The entire staff is dedicated to providing you the best service that you will find.

  • Caren C :
Anniversary trip

We just returned from our second trip to Excellence Playa Mujeres. We honeymooned there 5 years ago and when presented with an opportunity to take our first trip since, without the kids, we knew we HAD to return! As you enter the friendly staff welcomes you home- and that is truly what it feels like! Everyone is so warm, friendly and accommodating. The resort is immaculately kept. Activities and entertainment are plentiful. Food is delicious, with more variety than you can imagine! There is not one bad thing to say. If you vacation here you will feel like a king/queen, basking in luxury and beauty throughout your entire stay! Excellence PM, we will be back again!

  • KimBoutwell22 : Houston, Texas
Fun Times in Cancun

Beautiful resort. Clean and well maintained. There are Alot of rules about dress and resteraunts. The wait for a table at dinner was like an hour even though it was not crowded. They don't do groups. Groups can't sit for dinner together and they don't want party crowds. Bars were stocked well, food was decent, beach was great. Rooms were very nice. It would be nice to have a door on toilet in rooms for privacy. :)

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Full breakfast, lunch, dinner and snacks each day
  • Unlimited natural fruit juices and soft drinks
  • Unlimited international premium and domestic alcoholic beverages
  • 24 hr. room service
  • Pool & beach waiter service
  • Coffee bar serving ice cream and pastries in the afternoon
  • Sailing
  • Windsurfing
  • Sea kayak
  • Snorkeling
  • Introductory scuba lesson
  • Daily activities
  • Tennis clinics
  • Game room
  • Library
  • Fully equipped fitness center with state of the art equipment  

  • 450 rooms
  • Restaurants including 10 a la carte (Italian, Mediterranean, Gourmet, Mexican, Asian, Lobster, French, Steakhouse and Indian)
  • BBQ/Grill
  • 11 bars
  • 7 pools
  • 4 independent hot water jacuzzis
  • Fitness Centre
  • Tennis court
  • Shopping Galleria
  • Beauty salon
  • Games room
  • Gift shop
  • Meeting facilities
  • Water sports centre
  • Spa Outdoor whirlpool(s) Room service Laundry services Library, florist, and

Junior Suite

  • Spa or pool view
  • A/C
  • 4-poster king or 2 double beds
  • Flat screen TV
  • CD/DVD player
  • Free wireless internet
  • Radio/alarm clock with iPod connectivity
  • In-room safe
  • Coffee/tea maker
  • Stocked mini-bar (with beer, juices, soft drinks, water and snacks)
  • In room premium liquor and wine bottle service
  • Free calls to USA & CAN
  • Private Jacuzzi with indoor and outdoor access
  • Full marble bathrooms with a double shower for two, separate water closet, double vanities with hair dryer, scales, vanity mirror, VIP toiletries
  • Bathrobes & slippers for use
  • Iron & ironing board
  • Pillow menu, turn down service and hotel stationery
  • Concierge service from 7am-11pm
  • Private balcony or terrace with lounge furniture
  • Excellence Club option available

Junior Swim-up Suite

  • Spa or pool view
  • King bed
  • Instant access to the pool
  • Private terrace with lounge setting
  • A/C
  • Flat screen TV
  • CD/DVD player
  • Free wireless internet
  • Radio/alarm clock with iPod connectivity
  • In-room safe
  • Coffee/tea maker
  • Stocked mini-bar (with beer, juices, soft drinks, water and snacks)
  • In room premium liquor and wine bottle service
  • Free calls to USA & CAN
  • Private Jacuzzi with indoor and outdoor access
  • Full marble bathrooms with a double shower for two, separate water closet, double vanities with hair dryer, scales, vanity mirror, VIP toiletries
  • Bathrobes & slippers for use
  • Iron & ironing board
  • Pillow menu, turn down service and hotel stationery
  • Concierge service from 7am-11pm
  • Private balcony or terrace with lounge furniture
  • Excellence Club option available

Terrace Suite

  • Spa or pool view
  • King bed
  • Sitting area
  • Private terrace with lounge setting
  • Plunge pool on terrace
  • Open-air shower on terrace
  • A/C
  • Flat screen TV
  • CD/DVD player
  • Free wireless internet
  • Radio/alarm clock with iPod connectivity
  • In-room safe
  • Coffee/tea maker
  • Stocked mini-bar (with beer, juices, soft drinks, water and snacks)
  • In room premium liquor and wine bottle service
  • Free calls to USA & CAN
  • Jetted whirlpool bath
  • Full marble bathroom
  • Seperate WC and double vanities
  • Bathrobes & slippers for use
  • Iron & ironing board
  • Pillow menu, turn down service and hotel stationery
  • Concierge service from 7am-11pm
  • Private balcony or terrace with lounge furniture
  • Excellence Club option available

Two-Story Rooftop Terrace Suite

  • Two-story terrace suite
  • Spa or pool view
  • King bed
  • Sitting area
  • Private terrace with lounge setting
  • Plunge pool on terrace
  • Open-air shower on terrace
  • A/C
  • Flat screen TV
  • CD/DVD player
  • Free wireless internet
  • Radio/alarm clock with iPod connectivity
  • In-room safe
  • Coffee/tea maker
  • Stocked mini-bar (with beer, juices, soft drinks, water and snacks)
  • In room premium liquor and wine bottle service
  • Free calls to USA & CAN
  • Jetted whirlpool bath
  • Full marble bathroom
  • Seperate WC and double vanities
  • Bathrobes & slippers for use
  • Iron & ironing board
  • Pillow menu, turn down service and hotel stationery
  • Concierge service from 7am-11pm
  • Private balcony or terrace with lounge furniture
  • Excellence Club option available

Excellence Club Honeymoon Suite 

  • Round Jacuzzi for two with indoor & outdoor access
  • Ocean front
  • Furnished terrace with lounge bed
  • Four poster canopy king bed
  • Extra-wide L-shaped sofa
  • Full marble bathroom
  • Separate WC
  • Separate living room
  • Separate shower for two with rain shower
  • Room service box
  • Scale and double vanities
  • Flat screen satellite TV
  • Bathrobes and slippers
  • Iron and ironing board
  • Pillow menu
  • Wireless direct dial phone
  • Free calls to USA & CAN
  • Free high speed wireless internet
  • Walk-in closet
  • Air-conditioning with in-room climate control
  • CD/DVD player
  • Radio/alarm clock with I-pod connection
  • Electronic in-room safe (laptop size)
  • Coffee/tea maker
  • Daily turn down service
  • Refreshed minibar with beer juices, soft drinks, water and snacks
  • Express ironing (1 outfit per person/stay)
  • Turndown service and Excellence stationary
  • In room Check in & Check out
  • Butler Service for luggage
  • Special Jacuzzi decoration (must be booked in advance through concierge)
  • Access to private lounge
  • Spa treatment (1 per person/stay)
  • Nespresso machine
  • Express room service
  • Acess to 2 private pools and 2 independent Jacuzzis

Excellence Club Imperial Suite

  • Round Jacuzzi for two with indoor & outdoor access
  • Spacious 2,560 sq ft suite
  • Ocean front
  • Two -story
  • Private rooftop terrace with plunge pool, shower and two lounge beds
  • Four poster canopy king bed
  • Extra-wide L-shaped sofa
  • Full marble bathroom
  • Separate WC
  • Separate living room
  • Separate shower for two with rain shower
  • Room service box
  • Scale and double vanities
  • Flat screen satellite TV
  • Bathrobes and slippers
  • Iron and ironing board
  • Pillow menu
  • Wireless direct dial phone
  • Free calls to USA & CAN
  • Free high speed wireless internet
  • Walk-in closet
  • Air-conditioning with in-room climate control
  • CD/DVD player
  • Radio/alarm clock with I-pod connection
  • Electronic in-room safe (laptop size)
  • Nespresso Machine
  • Daily turn down service
  • Turndown service and Excellence stationary
  • Refreshed minibar with beer juices, soft drinks, water and snacks
  • Access to private lounge
  • Laundry service
  • Barman service
  • Luggage unpacking/packing service
  • One private wine cellar dinner
  • Welcome/departure gift
  • Unlimited access to Aqua Wellness Spa circuit
  • Express room service
  • Access to 2 private pools and 2 independent Jacuzzis

Restaurants

Agave

  • A la carte for dinner
  • Mexican
  • Dress code is dressy casual (long trousers and t-shirts with sleeves for gentlemen)

Barcelona

  • A la carte for dinner
  • Mediterranean
  • Dress code is dressy casual (long trousers and t-shirts with sleeves for gentlemen)

Basmati

  • A la carte for dinner
  • Indian
  • Dress code is dressy casual (long trousers and t-shirts with sleeves for gentlemen)

Chez Isabelle

  • A la carte for dinner
  • French
  • Dress code is dressy casual (long trousers and t-shirts with sleeves for gentlemen)

The Grill

  • A la carte for lunch and dinner
  • American
  • Dress code is dressy casual for dinner (long trousers and t-shirts with sleeves for gentlemen)

Flavor Market

  • A la carte for dinner
  • Gourmet
  • Dress code is dressy casual (long trousers and t-shirts with sleeves for gentlemen)

The Lobster House

  • A la carte for breakfast, lunch and dinner
  • Seafood
  • Dress code is dressy casual for dinner (long trousers and t-shirts with sleeves for gentlemen)

Las Olas

  • A la carte for lunch
  • International

Spice

  • A la carte for dinner
  • Asian
  • Dress code is dressy casual (long trousers and t-shirts with sleeves for gentlemen)

Toscana

  • Buffet for breakfast and lunch, a la carte for dinner
  • Italian
  • Dress code is dressy casual for dinner (long trousers and t-shirts with sleeves for gentlemen)

Bars

  • Sports Bar


Excellence Playa Mujeres offers the following Miile Spa facilities and treatments:

Facilities

  • Massage rooms
  • Beauty salon
  • Gym
  • Whirlpool bath
  • Fitness classes
  • Sauna

Massages

  • Mexican massage
  • Stress cure massage
  • Holistic soothing massage
  • Lavender massage
  • Hot stone massage
  • Swedish massage
  • Reflexo massage
  • Prenatal massage

Facial treatments

  • Time expert facial
  • Facial for men
  • Soothing botanical facial
  • Vit C facial
  • Purity deep cleansing facial
  • Hydracure moisturizing facial

Wraps

  • Cocoa wrap
  • Aqua calming wrap
  • Antioxidant wrap

Other treatments

  • Manicure, pedicure
  • Body exfoliation
  • Make up
  • Hair styling
  • Hair removal
Honeymoon/Anniversary Bonus - Fresh fruits, sparkling wine, rose petal in the room upon arrival, special turn down service, 1 champagne breakfast in bed, and 15% discount on all spa treatments at the spa. Marriage certificate required upon check-in.

Weddings - Wedding package is available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Excellence Playa Mujeres
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Excellence Playa Mujeres
Prolongacion Bonampak, S/N, Punta Sam Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.