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Fiesta Americana Condesa Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
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Our Opinion

A great resort. The team in this resort is incredbly friendly and attentive, especially the waiters in the restaurants and those serving guests on the beach. It can be guaranteed that your plate will always be full and your cups will always be filled with this kind of team. The pool area is great as well. There is no shortage of loungers and umbrellas available. The resort does has a tendency to get a little noisy at times, so this is definitely a place more suited for those who like the lively aspects of Mexico.


Overview
Feast your eyes on the amazing palapa which shelters this resort's 3 main buildings! It's located next to one of Cancun's most spectacular beaches, with a magnificent view of the Nichupte Lagoon.

Location: Beachfront, 30 minutes from the Cancun International Airport, just a few minutes from the centre of the hotel zone.

Highlights
  • Room service 24 hours a day
  • Free wifi throughout hotel
  • Awarded with the "AAA Four Diamond Award" 
  • Winner of TripAdvisor Certificate of Excellence in 2014
  • Kids and Teens Clubs
  • "Miiluma Spa"

tripadvisor Traveler Reviews
  • Marie V : Toronto, Canada
ONE OF OUR BEST VACATION

ONE OF OUR BEST VACATIONMy husband and I always traveled to All-Adult Only resort in the pasts however after reading many negative reviews about the All Adult Only resort I originally booked, I ended up booking to Fiesta America Condesa Cancun All Inclusive based from the positive reviews. My husband and I just came back from our 7 days vacation from April 20 - 27, 2017.This resort is great. The beaches, the pool, the food quality, the staff and the weather was excellent! We traveled to numerous Islands in the Carribbean but have never been to Mexico. We loved Cancun. I would like to start from the moment we arrived at the resort. Our checked in was fast although our room was not quiet ready but it was OK as we were directed to the buffet for lunch. The concierge staff Alphonso spoke and introduce to us their resorts like every other resort does (Timeshare). Alphonso, Stefan, Miranda and the rest of his team was very professional and very knowledgeable. I told Alphonso that we had a very bad experience in the past. He reassured us that, we will not be forced into buying or signing if we are not interested or comfortable. After the meeting presentation, they never talk about their product anymore. Although we did not sign, we took advantage of their discounted excursion promotions, their attitude towards us with the rest of our stay never changed. We did not have to hide from them. They still greeted us with their smiles and open arms every time we see them at the lobby.You can't go wrong by starting your day eating breakfast at the restaurant by the beach with an amazing, beautiful, blue water view. The pool layout is to accommodate every one's preferences. The top section is for guests who wants to be away from the noise/crowd, then the second level is where the swim up bar is, music, entertainment, volleyball nets, barbeque at lunch and for guests who wants to have a good time, then there is the children's area. There is a place for everyone.The staff was friendly and service was excellent. I would like to acknowledge Rubi our housekeeper for 7 days in room 539 Sea Tower. She made sure that our room is clean, organized, the bed is made, fresh towels every day and the fridge is stock up with beverages. She also comes in to the room and refresh our room before her shift is over. The food was excellent. The grill by the pool everyday, La Cerrhevia, sushi place was awesome!!! Alexia at the coffee shop was great. There are 2 buffet restaurant which serves different kind of food. There is also a pizza place, burgers, the Mexican Merrienda to choose from. In these resort there are different food for everyone. The service at the pool and beach area was also great. There are 3 excellent A-la-Cart restaurants. Our favourite was the San Telmo which is the Stake House. In this restaurant, you need to book reservations the day before. We never had problem booking the time we wanted. The Italian and the Mexican restaurant you can just walked in.The gym was also very clean and inviting and have enough equipment to use. We also had a Spa Treatment 2 days at the end of our stay which we were told that we can use their facility i.e. Sauna, steam room and the jaccuzzi everyday which we took advantage on our last day.We never had problems getting a beach chairs and/or pool chairs during our 7 day stay like other reviews.Downfalls;There's not much entertainment during the day. There should be more dancing/Zumba throughout the day, music at the beach, etc.The entertainment at night is kind of dead, although I would like to acknowledge Cessar, the host entertainment. He is great.I also have to mentioned that room 539 have a noisy A/C. The room is a suite room which have no sound proof. We were awaken our 1st 2 nights by a baby crying at 0500 a.m. and a noise the 2nd night. Not sure what it was. On the 5th night, there was music playing at 10:00 p.m. We reported it to the front desk was taken care immediately.We had an excellent and awesome time at the Fiesta Americana. I recommend this resort.Ferdie & Marie Valentin - Toronto, Canada

  • Christina A :
Can't be beat

Wow! What a vacation at Fiesta Americana. It exceeded my expectations. The staff was fantastic, the food was delicious, and the property was clean and well kept. I celebrated my anniversary and the staff went above and beyond to make me and my significant other feel special. Gabriel in particular went above and beyond every night for dinner. He truly took care of us by going so far to make us dinner reservations every night and have the special menu organized for us with unique, authentic desserts to finish every meal. It felt like he personally oversaw all details. He visited us, asked us how our dinner was that evening, and introduced us to the chefs for the following night. I've never had such personal service and I'm truly grateful. We even were surprised in our room our first and last nights with special treats. Gabriel truly added a personal touch and you can tell he did it all from his heart. This vacation and celebration wouldn't have been as wonderful and special if it wasn't for Gabriel. He made our experience unforgettable and memories I will treasure forever.And with respect to our time during the day, the beach and pool were beautiful and clean. I stayed four days, never left the resort and had no need to. The ocean was only safe during one day of my trip but it was gorgeous, clean, and refreshing. All staff were truly dedicated and hard working, especially Jose on the beach who took care of us everyday with drinks and friendly conversation. He did a great job. We were also pleasantly surprised with all the food - it was better than another inclusive resort we went to last year. Especially the chips and guacamole and shrimp tacos at cevechiera - we went there everyday for lunch. And the high end, delicious tequila at every bar on the resort didn't hurt!I definitely recommend Fiesta Americana to others. A huge thank you to all the wonderful staff, especially Gabriel and Jose. We appreciate you from the bottom of our hearts.

  • Katia B :
Amazing Cancun Condesa

Simply FANTASTIC!!! Gorgeous hotel and a spectacular kids pooll with a Slide Pirate Ship!!!! Night Shows! The entertainment Pool Team , Uriel and Crew, is amazing and FUN!!!! All days food was delicious, specially breakfast with fresh fruits, grains (Fitness options)! Employees commited to serve with dedication and care! Special hugs to Sandro, Carlos, David, Pedro!!

  • ChiroDoc : Toronto, Ontario
Excellent, value, service and amenities!

We stayed at the Fiesta Americana in Cancun during the March Break. We were looking for a family friendly resort with a Kids Club and good food, and this resort fit the bill. At the time of our booking, the resort had not been fully renovated but I'm happy to report that all open areas of the resort had been renovated during our stay. We were pleasantly surprised that the resort was not full during our stay. It was a nice mix of young couples and families. We arrived late in the evening. They assigned us to a corner unit in the Sea Tower of the resort. We thought this would be fantastic as we had young children and wanted to be away from the noisy areas of the resort. Our balcony view was beautiful. Unfortunately, our balcony was directly above the stairway exit for the main lobby bar. Smokers sat on the steps of the stairway as this is where the ashtrays are located. We contacted security regarding the noise but they were unable to assist. The front desk offered to move us in the morning and we agreed as it was quite late. Additionally, we got another surprise when we went to use the shower. The water pressure was non-existent and it took forever to heat up! We decided against complaining as we knew we were moving the next day. The next day we were moved to the top floor of the Sun Tower and it was a massive improvement. While we did not have the view and balcony of our first room, noise was no longer an issue. Our bathroom had adequate water pressure and heated up in a reasonable amount of time. The food was certainly the highlight of our trip! Our favorite restaurant ended up being Cervicheria which is by the pool facing the beach. The fish tacos and fresh seafood were fantastic! We ate there daily for lunch. The Mexicano restaurant ended up being our second favorite restaurant and their local dishes were truly a highlight for us. Many people raved about San Telmo for their steak dishes but we found them to be just ok.The Kids' Club was fantastic, the ladies who worked there were enthusiastic and kept our boys entertained even though the facilities were rather limited. A big thank you to all the staff there. The pool was good but shallow. There are no areas that you can dive. I would recommend the upper pool area as it is quieter and felt warmer compared to the pools below. The kids pool with pirate ship was rather limited and we did not find many families hanging out in that area very often. The beach was nice, groomed and kept clean. We never had an issue finding shade and beach chairs but I would imagine that would vary with how full the resort is. The ocean was breathtaking but the red flags were out our entire stay making it not safe for swimming.Overall, we had a great stay, and would return again. Thank you to the entire staff at Fiesta Americana, we found everyone to be friendly and accommodating.

  • laura b : cave creek
One of the best vacations ever

This resort is great! The beaches and weather was the best! I have traveled a lot but have never been to Cancun. We loved it. The staff was friendly, service was excellent and food was good. The grill by the pool everyday and La Cerrhevia was the best!! Rooms were clean along with the resort. We had to ask for the drinks to have a double shot some days as some days they were watered down but the drinks were good! The only drawback was if you like to sit by the pool there were no beach chairs available. People would come down at 6am and put towels & belongings on all the chairs & return later. Very family oriented as well. Nice place!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Room Service
  • Air Conditioning
  • Wi Fi Connection
  • Interior corridor access to rooms
  • Fitness Centre
  • Swimming pool
  • Business Center
  • Meeting Rooms
  • Restaurant free parking
  • Non-smoking only
  • Onsite convention services
  • Children programs
  • Outdoor pool
  • Room service
  • Restaurants and bars
  • Luggage service
  • Accessible room
  • Family/oversized room
  • 502 rooms
  • 9 restaurants and 1 cafe
  • 2 Bars
  • Kids Club (fee)
  • Teens Club (fee)
  • Pool 
  • Golf (fee) 
  • Fitness facilities
  • Spa (fee)
  • Shops (fee) 
  • Medical service (fee) 
  • Internet access 

Superior Room

  • 1 king or 2 double beds
  • Plush sheets
  • In-room safe
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Garden views

Deluxe Sunset Lagoon View

  • 1 king or 2 double beds
  • Plush sheets
  • In-room safe
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Lagoon views

Deluxe Room

  • 1 king or 2 double beds
  • Plush sheets
  • In-room safe
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Partial and full sea views available

Premium Garden View

  • 1 king or 2 double beds
  • Wood furnishings
  • Security safe
  • Coffee maker
  • Mini-bar
  • Bathtub
  • Wifi 
  • LCD TV
  • Premium channels
  • Garden view

Premium Lagoon View

  • 1 king or 2 double beds
  • Premium linens
  • Wood furnishings
  • Security safe
  • Coffee maker
  • Mini-bar
  • Bathtub
  • Wifi 
  • LCD TV
  • Premium channels
  • Lagoon view

Premium Ocean View

  • 1 king or 2 double beds
  • Premium linens
  • Wood furnishings
  • Security safe
  • Coffee maker
  • Mini-bar
  • Bathtub
  • Wifi 
  • LCD TV
  • Premium channels
  • Partial and full sea views available

Junior Suite

  • 1 King bed
  • Deluxe bed linens,
  • Separate lounge with sofa and armchairs
  • Dining area with a table and four chairs
  • Full bathroom and half bathroom
  • Large private terrace
  • In-room safe
  • Bathrobes
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Spectacular ocean views

Master Suite

  • 1 King bed
  • Deluxe bed linens,
  • Separate lounge with sofa and armchairs
  • Dining area with a table and four chairs
  • Full bathroom and half bathroom
  • Large private terrace
  • In-room safe
  • Bathrobes
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Large private terrace with patio furniture
  • Hydro-bathtubs
  • Spectacular ocean views

Governor Suite

  • 1 King bed
  • Deluxe bed linens,
  • Separate lounge with sofa and armchairs
  • Dining area with a table and four chairs
  • Full bathroom and half bathroom
  • Large private terrace
  • In-room safe
  • Bathrobes
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Large private terrace with patio furniture
  • Jacuzzi
  • Spectacular ocean views

Presidential Suite

  • Two bedrooms and one studio
  • Four bathrooms
  • Separate lounge with sofa-bed and armchairs
  • Full kitchen
  • Dining area with a table and eight chairs
  • In-room safe
  • Bathrobes
  • Coffee maker
  • Mini-bar
  • Plasma TV
  • Premium satellite channels
  • Wifi
  • Large private terrace with patio furniture
  • Jacuzzi
  • Spectacular ocean views

Restaurants

Kambu

  • Buffet for breakfast,  lunch and dinner
  • International

El Mexicano

  • A la carte for dinner
  • Mexican

Sushi Corner

  • A la carte for dinner
  • Sushi

Trattoria

  • A la carte for dinner
  • Italian

Kalmia

  • Buffet for breakfast, a la carte for lunch and dinner 
  • Inernational

Rosato

  • A la carte for dinner
  • Italian
  • Dress code is elegant casual (collared shirts, long trousers and closed shoes for gentlemen)

Pizzeria

  • A la carte for lunch
  • Italian

The Grill

  • A la carte for lunch
  • American

San Telmo

  • A la carte for dinner
  • Argentinian
  • Reservations required

Deli and Gift Shop

  • Deli

Bars

  • Cevicheria Poolside bar
  • Cantina


Fiesta Americana Condesa Cancun offers the following Miiluma Spa facilities:

Facilities

  • Massage rooms
  • Steam room
  • Whirlpool tub
  • Immersion pool
  • Fitness centre

Wedding and Honeymoon - Packages are available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Fiesta Americana Condesa Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Fiesta Americana Condesa Cancun All Inclusive
Boulevard Kukulkan Km 16.5 Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.