Fiesta Americana Condesa Cancun

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  • What's Included
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Our Opinion

A great resort. The team in this resort is incredbly friendly and attentive, especially the waiters in the restaurants and those serving guests on the beach. It can be guaranteed that your plate will always be full and your cups will always be filled with this kind of team. The pool area is great as well. There is no shortage of loungers and umbrellas available. The resort does has a tendency to get a little noisy at times, so this is definitely a place more suited for those who like the lively aspects of Mexico.


Overview
Feast your eyes on the amazing palapa which shelters this resort's 3 main buildings! It's located next to one of Cancun's most spectacular beaches, with a magnificent view of the Nichupte Lagoon.

Location: Beachfront, 30 minutes from the Cancun International Airport, just a few minutes from the centre of the hotel zone.

Highlights
  • Room service 24 hours a day
  • Free wifi throughout hotel
  • Awarded with the "AAA Four Diamond Award" 
  • Winner of TripAdvisor Certificate of Excellence in 2014
  • Kids and Teens Clubs
  • "Miiluma Spa"

tripadvisor Traveler Reviews
  • sashalyalik : Sacramento, California
Can't wait to go back!

We traveled to Cancun with two families. Mine and my cousin's. Staying at FACC for 10 days has been the best experience that I've had by far. Delicious food, amazing views, and friendly staff. I would like to give a shout out to Freddy and Eduardo from the entertainment staff. These guys were always there for me to cheer me up and keep me company. Definitely some good memories to remember. I would also like to say thank you to the amazing life guards for always being on task and keeping an eye on us when we needed them. Thank you Luis :). Everything was amazing. If you have the chance to go fishing, do it. My dad and my uncle went fishing and brought back 6 barracudas. The hotel offered to cook them for us and the chef did a spectacular job with the meal! He cooked the fish in several different styles and we were more than pleased. Also, guys try the shrimp tacos at the cafe near the beach with all the flags hanging down. The room service is very neat and nice, no problems whatsoever. A lot of different foods and desserts to try and many different and fun activities. Amazing time there. I miss everyone so much. Cant wait to go back!

  • dragonluck : Toronto, Canada
GREAT LOCATION, AMAZING SERVICE AND AWESOME STAFF

Wow, I would have never thought....coming to this Fiesta Americana Hotel, I would be treated with the Mexican Culture, completely...the Entertainment and the Food are Fantastic....MEXICAN style....Wow....What a Treat....Its like a Home Away from Home as said....There is Outdoor Beach Entertainment....Mexican Style and an Outstanding, Mexican Day, at Night....the Dancing, the Music and the Food Galore....This should not be Missed....What a Great Vacation filled with the Terrific Mexican Culture and of course, the American/Canadian Style Food and Entertainment, too....Its a Combo.

  • Karlene F : North Tonawanda, New York
Great location with amazing service!

We traveled for a business convention. The staff was great & accommodating. One specific staff member JJ ( Juan Jose) went above and beyond for our group! The food was good. Some favorites were the shrimp tacos, the sushi stand & also the personalized crepes! Our rooms over looked the ocean, they were clean & well kept. The hotel is only a short ride to downtown (where the shops are). Overall we had a great time here!

  • sandykwillbanks : Dallas, Texas
Would return

A quick summary of our trip plus some tips and some annoyances.My husband and I stayed at the FACC for 3 nights (Dec 20-23, 2017). We had a premium ocean-front room (room 645) which had an awesome direct view of the pool and the ocean. We didn't really hang out on the balcony too much, but I do love waking up to that view or just sitting out there for a few minutes. He gets up much earlier than I do and said that the sunrise was incredible.All in all, we had a great time. The food was good for an all-inclusive. The drinks were good (never been a strawberry daiquiri drinker but this was the best drink we had there.. as well as the "mexican water" of course). The location was good, for us... outside of the loud hotel zone center and close enough to the airport / right on the beautiful beach. The hotel was relaxing and convenient. We would definitely return.Things I was wondering before going / Tips:- the weather in December is perfect...80-85 degrees. Yes, the water is a little cold, but once you get in you will get used to it.- The beach is amazing... gorgeous. I was wondering if it would be swimmable. There are flags out everyday to indicate the danger level (green/yellow/red/black). The entire time we were there it was on red (dangerous). People were still swimming, but it was rough. I went in for a couple of minutes but I am not a strong swimmer and was not very comfortable as I felt like I was easily getting pulled. We did see the lifeguard have to go pull 2 adults out as well. Just be very cautious.- Leaving the airport - I did read before going that people who look like they are wearing airport uniforms will try to stop you and sell you on things. We almost got hooked in. We had pre-arranged our shuttle with Best Day (very reasonable and easy), and these people kept telling us that they had to tell us which "gate" to go to for Best Day outside. This was all b.s...we ignored them and pressed on and right when we walked outside we saw the Best Day representatives in uniform next to the vans. So just ignore these people and keep walking!- We never transferred currency while there. We took small bills, 5's, 10's and 1's in USD, and used this for tips. $2-3 for breakfast, $5 for lunch, $10 for dinner....plus drinks, as they come or at the end of the day. - The power outlets there are no different than in the U.S. - no adapter or converter needed.- We did not drink the water..even to brush our teeth. I read that hotels have good filtering systems, but I just didn't want to risk it and they give you as much bottled water as you need and leave several in the room every day when they clean which is really nice.. we go through a lot of water.- Just something to consider if you are having kids or ever want to have kids, this is an area with a risk of Zika. We didn't really think about this in advance. Check out zika/mexico on the CDC website to know what all is involved.- The fish tacos at la cevicheria outside in front of the beach/by the pool are the best fish tacos I have ever had. Once we discovered them we had them every day for lunch. Don't make the mistake we did.... If you arrive in the afternoon, do not bother eating at the buffet inside. We thought this was the only place open for lunch. Walk outside, to the right of the pool and order some fish tacos instead. I am still thinking about them!- Activities - I usually plan activities in advance, but I did not and there was no need. Outside by the pool / next to the towel stand, there are representatives from AquaWorld. Our first afternoon there we signed up for 2 activities to do the following day - parasailing and "jungle tour" speed boat and snorkeling. While the "jungle tour" is nothing more than tight waterways with trees on both sides, it was fun. Parasailing was done from right there on the beach, and the other activities are at Aqua World which is just across the street / a 5 minute walk from the hotel. Very convenient and nice to not have to go elsewhere.- The chairs on the beach are open / first come first serve.- The "Bali" cabanas are for rent. They are awesome. If you have resort credit I think this is the best place to use them. They are 800 pesos (about $40) for the day or for 1200 pesos you also get ceviche, a bottle of wine and 15 min hand & foot reflexology massage for 2 ppl. You get the cabana from 9am to 6pm and you have a waiter the entire time bringing you drinks, food.. whatever. If I were to go back I would just use my resort credit on this almost every day. - The shows are "family-friendly" / really meant more for kids. We watched the end of the Michael Jackson show and saw the fire show. They are not Vegas, but nice that they offer something.Annoyances:- So many of the reviews talk about how great the service is. We didn't really have that impression. While all of the waiters were great, we didn't really feel like it was exceptional. Also, at check-in service was ok, but not great. Nothing was explained regarding restaurants, where things were, and they did not even mention my resort credit.. I had to go back and ask them to add it on our room.- Great that they give you a list of the restaurants but annoying that there is no map! We would have never found El Mexicano if someone hadn't showed us where it is. If you are staying for a while it's not a big deal.. you figure it out by day 2.. but we were only there 3 days so it was kind of annoying to be looking for things half the time. Same with the show.. not sure how we would have ever known where to go.- The resort credit is kind of a joke. As I mentioned, they didn't put it on my account until I went back and asked them to make sure it is added. They then informed me that it's not $50/night x 3 nights = $150 like I thought. It is $50 per day, period. If you don't use it that day, it's gone. And you can't use it on your last day. I was thinking we could use $150 towards the spa.. but no.. only $50 could go towards that one day.We only used 2 out of 3 days worth that we had available by the time we found out. I felt a little tricked on this.- I noticed there is no clock in the room...this was half nice and half annoying :)- The toilet has a frosted door and the rest of the bathroom (sink area) has no door.. so just be aware if you are travelling with someone you may not be super comfortable with.- For the steakhouse, you have to make a reservation in person in between 2 & 4 pm the day before you want to eat there. This is just silly. We walked by the first day and there was a long line waiting to make reservations. One lady in line told us they had eaten there before and she didn't know why they were making another reservation because it wasn't even that good. I can't imagine it's that special.- The spa. Using the credit, again, was just a pain. I had to take this paper to the front desk, put my credit card on file, and take it back to the spa so they could charge me and authorize the credit. Very weird and confusing. Just do yourself a favor - when you check in, make sure your credit is on the room and leave a credit card for extras. They won't ask you for it like most hotels usually do for incidentals, but if you want to do anything else on property you should just leave it or you will be taking these slips of paper up to the front.- Massages were pretty bad. I regret paying for them. Mine was neither relaxing or effective. It was just someone trying to apply firm pressure for an hour. I would definitely not do this again.Wish we had known some of this upfront, but we would definitely return. All in all, we were very happy with our stay.

  • Richard A : South Elgin, Illinois
Paradise and Fish Tacos!

Great service, great hotel, paradise!The employees make you feel like your at your home away from home!I would like to give a shout out to Oliver the bartender and Azahel the Chef! Also Edward at the bar Mexicano went above and beyond! Hands down top notch customer service!Would stay again anytime!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Room Service
  • Air Conditioning
  • Wi Fi Connection
  • Interior corridor access to rooms
  • Fitness Centre
  • Swimming pool
  • Business Center
  • Meeting Rooms
  • Restaurant free parking
  • Non-smoking only
  • Onsite convention services
  • Children programs
  • Outdoor pool
  • Room service
  • Restaurants and bars
  • Luggage service
  • Accessible room
  • Family/oversized room
  • 502 rooms
  • 9 restaurants and 1 cafe
  • 2 Bars
  • Kids Club (fee)
  • Teens Club (fee)
  • Pool 
  • Golf (fee) 
  • Fitness facilities
  • Spa (fee)
  • Shops (fee) 
  • Medical service (fee) 
  • Internet access 

Superior Room

  • 1 king or 2 double beds
  • Plush sheets
  • In-room safe
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Garden views

Deluxe Sunset Lagoon View

  • 1 king or 2 double beds
  • Plush sheets
  • In-room safe
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Lagoon views

Deluxe Room

  • 1 king or 2 double beds
  • Plush sheets
  • In-room safe
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Partial and full sea views available

Premium Garden View

  • 1 king or 2 double beds
  • Wood furnishings
  • Security safe
  • Coffee maker
  • Mini-bar
  • Bathtub
  • Wifi 
  • LCD TV
  • Premium channels
  • Garden view

Premium Lagoon View

  • 1 king or 2 double beds
  • Premium linens
  • Wood furnishings
  • Security safe
  • Coffee maker
  • Mini-bar
  • Bathtub
  • Wifi 
  • LCD TV
  • Premium channels
  • Lagoon view

Premium Ocean View

  • 1 king or 2 double beds
  • Premium linens
  • Wood furnishings
  • Security safe
  • Coffee maker
  • Mini-bar
  • Bathtub
  • Wifi 
  • LCD TV
  • Premium channels
  • Partial and full sea views available

Junior Suite

  • 1 King bed
  • Deluxe bed linens,
  • Separate lounge with sofa and armchairs
  • Dining area with a table and four chairs
  • Full bathroom and half bathroom
  • Large private terrace
  • In-room safe
  • Bathrobes
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Spectacular ocean views

Master Suite

  • 1 King bed
  • Deluxe bed linens,
  • Separate lounge with sofa and armchairs
  • Dining area with a table and four chairs
  • Full bathroom and half bathroom
  • Large private terrace
  • In-room safe
  • Bathrobes
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Large private terrace with patio furniture
  • Hydro-bathtubs
  • Spectacular ocean views

Governor Suite

  • 1 King bed
  • Deluxe bed linens,
  • Separate lounge with sofa and armchairs
  • Dining area with a table and four chairs
  • Full bathroom and half bathroom
  • Large private terrace
  • In-room safe
  • Bathrobes
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Large private terrace with patio furniture
  • Jacuzzi
  • Spectacular ocean views

Presidential Suite

  • Two bedrooms and one studio
  • Four bathrooms
  • Separate lounge with sofa-bed and armchairs
  • Full kitchen
  • Dining area with a table and eight chairs
  • In-room safe
  • Bathrobes
  • Coffee maker
  • Mini-bar
  • Plasma TV
  • Premium satellite channels
  • Wifi
  • Large private terrace with patio furniture
  • Jacuzzi
  • Spectacular ocean views

Restaurants

Kambu

  • Buffet for breakfast,  lunch and dinner
  • International

El Mexicano

  • A la carte for dinner
  • Mexican

Sushi Corner

  • A la carte for dinner
  • Sushi

Trattoria

  • A la carte for dinner
  • Italian

Kalmia

  • Buffet for breakfast, a la carte for lunch and dinner 
  • Inernational

Rosato

  • A la carte for dinner
  • Italian
  • Dress code is elegant casual (collared shirts, long trousers and closed shoes for gentlemen)

Pizzeria

  • A la carte for lunch
  • Italian

The Grill

  • A la carte for lunch
  • American

San Telmo

  • A la carte for dinner
  • Argentinian
  • Reservations required

Deli and Gift Shop

  • Deli

Bars

  • Cevicheria Poolside bar
  • Cantina


Fiesta Americana Condesa Cancun offers the following Miiluma Spa facilities:

Facilities

  • Massage rooms
  • Steam room
  • Whirlpool tub
  • Immersion pool
  • Fitness centre

Wedding and Honeymoon - Packages are available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Fiesta Americana Condesa Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Fiesta Americana Condesa Cancun All Inclusive
Boulevard Kukulkan Km 16.5 Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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