Fiesta Americana Condesa Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

A great resort. The team in this resort is incredbly friendly and attentive, especially the waiters in the restaurants and those serving guests on the beach. It can be guaranteed that your plate will always be full and your cups will always be filled with this kind of team. The pool area is great as well. There is no shortage of loungers and umbrellas available. The resort does has a tendency to get a little noisy at times, so this is definitely a place more suited for those who like the lively aspects of Mexico.


Overview
Feast your eyes on the amazing palapa which shelters this resort's 3 main buildings! It's located next to one of Cancun's most spectacular beaches, with a magnificent view of the Nichupte Lagoon.

Location: Beachfront, 30 minutes from the Cancun International Airport, just a few minutes from the centre of the hotel zone.

Highlights
  • Room service 24 hours a day
  • Free wifi throughout hotel
  • Awarded with the "AAA Four Diamond Award" 
  • Winner of TripAdvisor Certificate of Excellence in 2014
  • Kids and Teens Clubs
  • "Miiluma Spa"

tripadvisor Traveler Reviews
  • sonnyscout : Rogers, Minnesota
Amazing Destination Wedding!!

We hosted our daughters destination wedding here in April 2017. We can't say enough about the amazing service we got from Lucia and her crew!! The wedding was flawless and Lucia was with us every minute of the day making sure it was perfect.Hair, make up, flowers, alter, photographer, happy hour, dinner and dance were top notch. The resort was clean, food was great and outdoor service was great, especially Jazmin, so friendly! We will return and we highly recommend this resort for a destination wedding.

  • bririz19 : Marlton, New Jersey
5 stars for 5 times

This was our fifth time staying at Fiesta Americana Condesa and saying we love it is an understatement. It has become more of a second home, and the staff is like family. The bartending staff is second to none. They are great people and make the stay more enjoyable. They make great tasting drinks and service is quick. We spent countless hours at the pool bar and loved seeing Pedro, Adrian, Juan, and Niemas everyday. Along with the pool bartenders the servers around the pool were great. Especially Jose, who always greeted us with a friendly face and made sure we were taken care of. Continuing with bartenders, Sandro at the Tapas bar in the lobby was awesome. He is such a nice guy, and again makes great drinks. Our waiters at dinner were always very good, especially Jairo at the steakhouse, San Telmo. He was very funny and went above and beyond. Last but certainly not least, the activities staff was excellent. They enhanced the experience by getting everybody involved. From crazy games, dancing at the pool, water aerobics, beach volleyball, and zumba they always kept us engaged and entertained. They were always in conversation with guests and constantly had smiles on their faces. Enrique and Israel were energetic and we enjoyed spending time with them. Freddy was good at organizing and bringing people out at night and was trustworthy. Finally, Ury is absolutely amazing. He is the hardest worker and has enough energy for the whole resort. He runs most of the activities and somehow keeps going. He is extremely kind and like family to us. I can't wait to see everybody from the staff next year and continue to make memories at our favorite place.

  • Justin A :
Fun but not exactly a 5 star experience

As far as all inclusives go, this hotel is great. And thats why I gave it 4 stars. Most all inclusive hotels fail to be polished, refined and complete in terms of their services amd amenities. Their model typically isnt designed for that kind of detail. And thats ok if you know what youre getting into. So, if you are looking for a nice room with pool options, music, a fun beach scene, some party choices during the day and night, as well as some decent food, this is a great choice. Its not the Ritz, by any means, but its fine for an easy going couple/family who isnt requiring perfection at every corner. That said, its a little rough around some of the edges. Grounds are mostly clean but we dis find the public bathrooms to be pretty gross. Floors, toilets and sinks were not cleaned during the day (they were grear in the morning but grew disgusting as the day wore on). The AC in our room didnt seem to work. We were offered another room and the problem was fixed. But it was like pulling teeth to get the change made and I didnt appreciate the roadblocks. Dinners were good but as others said, they were hot. Too many people packed in a space that didnt seem to ventilate well. Hawaii is great without AC because of the breezes. No such luck im Cancun, apparently. Its nice to eat outside when its tolerable but not when you feel like youre medium rare after your meal. We didn't mind the kids and music. But i can see if others are put off by it. Not a fault of the hotel, per se, but just know when you go to the pool, it will definitely not be some zen experience with only the sound of crashing waves in the background. Again...if you can tolerate some less than perfect factors, its great. But if you want peace and quiet, a higher end of luxury, some fine dining, and a level of romance at every turn, definitely go elsewhere.

  • Toni J : Voorhees, New Jersey
Once was enough

I was on a mini trip 7/11-7/14 with my 17 yr old daughter. The beach is my favorite part of Cancun. There was tons of seaweed in the ocean and up on the beach. I know that can't be controlled but I expected the staff to gather most of it up in the mornings and they did not. Each day it seemed to accumulate more...so much so that I did not post any pics from the beach until my last day - Friday 7/14. When I came down for my early morning jog, the beach was pristine and the sand was soft and perfect. This is the atmosphere that I am accustomed to in Cancun. I have been to Cancun for the last five years and this resort is definitely the worst concerning seaweed.Another disappointment was the lack of bilingual staff. I had an extremely hard time communicating with the staff for directions or asking for a particular drink or any basic question. I have never experienced that hardship before so it was a negative for my visit. There were, however, some exceptional staff on hand and I would like to commend the pool staff for their energy and classes. Pada was an exceptional Yoga teacher. Israel was very personable and i was very impressed that he remembered my name on my first day until the end of the visit. The other pool staff were equally as fun with Zumba and water aerobics/games. This post is not allowing me to post their names as it is calling it profane. I will later attach a picture so they, too, can receive recognition. This group was definitely the highlight of fun and energy. Also there was a bar on the beach. After we got thru the language barrier, he told me the bar opened at 10am. When i came back at 1010am, he said 11am. Then 11am turned into 12N. It was very annoying because I was dehydrated, walking in heat back/forth to the hut. We only wanted WATER. The entertainment wasn't really my style with the exception of The Michael Jackson show. Please do not miss it!!!!! The food was okay. I have to give the resort a "3" because I am comparing it with other hotels on the strip where I received better service. I did not get the concierge's name but she was female and was working there my entire visit. She was excellent as well. Please find her name and let her know that I really appreciated her assistance during my stay. Also the activity calendar was printed in Spanish which made it extremely hard to know what was going on around the resort. (this is where the Concierge came in handy) Another negative was the WIFI dropped continuously. I couldn't even check-in for my returning flight home which resulted in higher baggage fees. I went back 3x to try to check in. That was a first for any resort I've stayed at. We snorkeled with Aqua World and did the MUSA tour. Yayo, Dani & Baeto were EXCELLENT. If you choose this tour, ask for them. The boat ride was almost as fun as the snorkeling. There were refreshments/beverages served and fun, laughter and music. We had a BLAST! Yayo, the tour guide also dove down with our underwater camera and took great pics!

  • Samantha F :
Summer Fun!

Our room was beautiful, the food was amazing! We ate everywhere except the Steak House. The service was great! The concierge was very helpful. We really didn't need to leave the resort. We bought a package for excursions, parasailing, jungle boat ride with snorkeling and trip to Isle Majures. I could've done without the isle. Our resort was better. The most amazing thing was watching the turtles come to the beach to lay eggs. The hotel has a turtle protection program.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Room Service
  • Air Conditioning
  • Wi Fi Connection
  • Interior corridor access to rooms
  • Fitness Centre
  • Swimming pool
  • Business Center
  • Meeting Rooms
  • Restaurant free parking
  • Non-smoking only
  • Onsite convention services
  • Children programs
  • Outdoor pool
  • Room service
  • Restaurants and bars
  • Luggage service
  • Accessible room
  • Family/oversized room
  • 502 rooms
  • 9 restaurants and 1 cafe
  • 2 Bars
  • Kids Club (fee)
  • Teens Club (fee)
  • Pool 
  • Golf (fee) 
  • Fitness facilities
  • Spa (fee)
  • Shops (fee) 
  • Medical service (fee) 
  • Internet access 

Superior Room

  • 1 king or 2 double beds
  • Plush sheets
  • In-room safe
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Garden views

Deluxe Sunset Lagoon View

  • 1 king or 2 double beds
  • Plush sheets
  • In-room safe
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Lagoon views

Deluxe Room

  • 1 king or 2 double beds
  • Plush sheets
  • In-room safe
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Partial and full sea views available

Premium Garden View

  • 1 king or 2 double beds
  • Wood furnishings
  • Security safe
  • Coffee maker
  • Mini-bar
  • Bathtub
  • Wifi 
  • LCD TV
  • Premium channels
  • Garden view

Premium Lagoon View

  • 1 king or 2 double beds
  • Premium linens
  • Wood furnishings
  • Security safe
  • Coffee maker
  • Mini-bar
  • Bathtub
  • Wifi 
  • LCD TV
  • Premium channels
  • Lagoon view

Premium Ocean View

  • 1 king or 2 double beds
  • Premium linens
  • Wood furnishings
  • Security safe
  • Coffee maker
  • Mini-bar
  • Bathtub
  • Wifi 
  • LCD TV
  • Premium channels
  • Partial and full sea views available

Junior Suite

  • 1 King bed
  • Deluxe bed linens,
  • Separate lounge with sofa and armchairs
  • Dining area with a table and four chairs
  • Full bathroom and half bathroom
  • Large private terrace
  • In-room safe
  • Bathrobes
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Spectacular ocean views

Master Suite

  • 1 King bed
  • Deluxe bed linens,
  • Separate lounge with sofa and armchairs
  • Dining area with a table and four chairs
  • Full bathroom and half bathroom
  • Large private terrace
  • In-room safe
  • Bathrobes
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Large private terrace with patio furniture
  • Hydro-bathtubs
  • Spectacular ocean views

Governor Suite

  • 1 King bed
  • Deluxe bed linens,
  • Separate lounge with sofa and armchairs
  • Dining area with a table and four chairs
  • Full bathroom and half bathroom
  • Large private terrace
  • In-room safe
  • Bathrobes
  • Coffee maker
  • Mini-bar
  • LCD TV
  • Premium satellite channels
  • Wifi
  • Large private terrace with patio furniture
  • Jacuzzi
  • Spectacular ocean views

Presidential Suite

  • Two bedrooms and one studio
  • Four bathrooms
  • Separate lounge with sofa-bed and armchairs
  • Full kitchen
  • Dining area with a table and eight chairs
  • In-room safe
  • Bathrobes
  • Coffee maker
  • Mini-bar
  • Plasma TV
  • Premium satellite channels
  • Wifi
  • Large private terrace with patio furniture
  • Jacuzzi
  • Spectacular ocean views

Restaurants

Kambu

  • Buffet for breakfast,  lunch and dinner
  • International

El Mexicano

  • A la carte for dinner
  • Mexican

Sushi Corner

  • A la carte for dinner
  • Sushi

Trattoria

  • A la carte for dinner
  • Italian

Kalmia

  • Buffet for breakfast, a la carte for lunch and dinner 
  • Inernational

Rosato

  • A la carte for dinner
  • Italian
  • Dress code is elegant casual (collared shirts, long trousers and closed shoes for gentlemen)

Pizzeria

  • A la carte for lunch
  • Italian

The Grill

  • A la carte for lunch
  • American

San Telmo

  • A la carte for dinner
  • Argentinian
  • Reservations required

Deli and Gift Shop

  • Deli

Bars

  • Cevicheria Poolside bar
  • Cantina


Fiesta Americana Condesa Cancun offers the following Miiluma Spa facilities:

Facilities

  • Massage rooms
  • Steam room
  • Whirlpool tub
  • Immersion pool
  • Fitness centre

Wedding and Honeymoon - Packages are available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Fiesta Americana Condesa Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Fiesta Americana Condesa Cancun All Inclusive
Boulevard Kukulkan Km 16.5 Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.