Flamingo Cancun

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Our Opinion

The Flamingo Cancun is a small yet wonderful resort to visit in Cancun. The staff in particular, is amazing. The front team ensure a quick and easy check-in, and the remainder of staff really make an effort to ensure that you're getting the most out of your stay. The beach here is great. It's a good size and the water here is calm enough to swim in. The food here varies depending on where you're eating. The snack bar is a good place to grab some munchies, the buffet however were limited in choices and variety. The a la carte restaurants are worth giving a try, as it offers quality food compared to others. This is place is located in a prime spot close to the hub of city life in Cancun. Definitely a great spot for those wanting to be in the heart of the action.

Filled with bright colours and friendly service, this great resort has a true Mexican atmosphere. Located directly on the beach, guests can enjoy a selection of dining options, pools, non-motorized watersports, supervised children's activities, and much more.
Location: Beachfront, across the street from the 'Flamingo Shopping Centre', only 15 min from downtown Cancun, 25 min from the airport.

  • 2 restaurants
  • 2 pools
  • Island sundeck with padded chaise lounges
  • Kids club
  • Laundry service
  • Fitness facilities

tripadvisor Traveler Reviews
  • likieiki : Houston, Texas
No good

Be advise they close the beach at 6:00pm,this is important because people who want to stay late because the sun, is a very old hotel many problems with plumbing, water faucet do not work, and i talking about 2 rooms the family use 2 rooms and both with many issues and old, plus staff on front desk is very rude, i did reservation six months before and i pay for 2 queen beds and of course when i get there they do not have rooms with 2 beds, so we have to sleep 4 persons in one kingsize bed, and the worse thing is when they acting like they don't care if you want it is OK if you do not want it is OK, and be careful with ATM $5.80 charge plus $1 every $10 dollars you get, room service if you do not have all inclusive do not wort it,and of course the selling people asking if you want a free breakfast trying to sell the membership, and Loma Travel guys in the lobby lairs, please buy your tickets online before you go to Cancun and get a rental car is much better,Good luck if you stay here.

  • guiovanny2017 :
Needs improvement

For the same price I'm sure you can find better Hotel with better amenities. House keeping was not on point I never got new towels for my 4 days. Rooms do not carry a Fridge I was never able to buy beer or milk. I didn't have everything inclusive.

  • Jesmond S :

Luckily a short stay. Tried to go to outdoor pool the one leading on the beach. The water looked disgusting. On a different day tried to have a Siesta 3.30pm to 4.30pm but there was continuous hammering overhead. Some overhaul works going on. (Room 524) Took 3 calls to the reception . . . Last one not very polite to make them stop. For me it is a no go . . . Sorry.

  • 220Travel : Dallas, Texas
Disappointed in June 2017

I spent 3 nights at the Flamingo Cancun June 23-26, 2017 in a swim up Junior Suite (105). While the grounds are quite beautiful, it was not the pleasant experience I expected. I payed for a 3 night stay at the "Poet's" Swim-Up Junior suite. The front desk staff assured me serval times that my suite was the ABSOLUTE BEST that the Flamingo had to offer. My reservation was not an upgrade, nor was my reservation obtained via Group On or any other discount site. I payed the full rate shown on the Flamingo Cancun website at that time and expected a full experience. Upon entering, I noticed that it did not look as the pictures indicated on the website. I was excited to see which poetic muse's docile I would be assigned just to receive disappointment as there was no lovely poetic writing sprawled above the headboard across the wall, nor on any other wall as indicated by the pictures on the website. I was however able to see other suites had the features that I thought I would receive (and I learned that these residents received a generous discounted rate and/or free upgrade) The Netflix amenity on the television was inoperable for the 1st half of the stay although several maintenance members were called and made attempts to no avail until the end of day 2. The food is VERY mediocre at best. Finally, on my last night I was awoken at 1:00 a.m. by dripping water just to learn that the ceiling of the bathroom was leaking onto the sink, counter and floor. I immediately called maintenance who came with a ladder and replaced a hose in the ceiling of the entrance way. Some personal property was damaged. I informed the manager of the damages and he offered a brochure with an incorrect e-mail address for me to contact his manager. I sent an e-mail to address I found online and still await a response. Can anyone offer the e-mail address of the GM for this establishment? If this is indicative of the "Absolute Best" that the Flamingo Cancun offers, I suggest you seek alternate accommodations for the money.

  • Casey T : Mentor
Very nice vacation

Overall the hotel is nice. We have stayed there before the renovations and have seen some great improvements. We wish they would have a coffee house like most resorts. It does not have to be fancy but at least have one that opens 6am until evening. This resort is not really for couples looking to get away though. It is more of a family type atmosphere for sure. Food was really good and the staff overall is great. Very helpful!! Great location on the strip a big plus, across from the Flamingo Mall. Good trip and especially a good value for your money.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner
  • A la carte lunch & dinner (reservations required)
  • Unlimited domestic drinks from 10am to midnight
  • Non-motorized watersports including kayaks & sailing
  • Billiards, table tennis & volleyball
  • Daily activities
  • Free dinner at Senor Frogs (once per week - Mondays)  

  • 260 room beachfront resort
  • Pools including a children's pool
  • La Fuente restaurant for buffet meals
  • Albatross beachfront restaurant for international a la carte lunch & dinner
  • Palanque lobby bar
  • Swim-up pool bar
  • Exercise room
  • Massage (fee)
  • Babysitting (fee)
  • Internet facilities (fee)
  • Golf nearby

Standard Rooms 

  • 1 king or 2 double beds
  • Air-conditioned
  • Satellite TV
  • Bathroom w/tub and shower
  • Ocean view or lagoon view
  • Maximum occupancy per room is 3 adults or 2 adults & 2 kids  

Junior Suites

  • 1 king bed
  • Air-conditioned
  • Satellite TV
  • Mini-bar stocked w/soft drinks, water & beer
  • Bathroom w/tub and shower
  • Terrace w/oceanview 
  • Living room
  • Safe deposit box
  • Maximum occupancy per room is 2 adults

Deluxe Rooms

  • 1 king or 2 double beds
  • Air-conditioned
  • Satellite TV
  • Bathroom w/tub and shower
  • Ocean view or lagoon view
  • Iron and ironing board
  • Courtesy Wifi
  • Telephone with voicemail
  • Hospitality room on executive floor
  • Service bar
  • Safe deposit box
  • Maximum occupancy per room is 3 adults or 2 adults & 2 kids  


La Fuente

  • A la carte for breakfast, lunch and dinner
  • International


  • A la carte for lunch
  •  International


  • Palenque Lobby bar
  • Las Palmas Poolside bar

Kids Deal - Kids under 6 stay, play & eat free. Pay a special rate including airfare and transfers when sharing a room with an adult. Max 2 kids.

Honeymooners - Receive an upgrade to an Oceanview Room (subject to availability at time of check-in), a bottle of domestic wine, a cheese tray, VIP treatment.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Flamingo Cancun

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Flamingo Cancun Resort
Blvd Kukulcan Km 11, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.