Please Note: We will be open Feb 19 from 7am to 6pm PT for the statutory holiday taking place in several provinces.

Flamingo Cancun Resort

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DISCLAIMER : makes every effort to ensure that the hotel information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.
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Our Opinion

The Flamingo Cancun is a small yet wonderful resort to visit in Cancun. The staff in particular, is amazing. The front team ensure a quick and easy check-in, and the remainder of staff really make an effort to ensure that you're getting the most out of your stay. The beach here is great. It's a good size and the water here is calm enough to swim in. The food here varies depending on where you're eating. The snack bar is a good place to grab some munchies, the buffet however were limited in choices and variety. The a la carte restaurants are worth giving a try, as it offers quality food compared to others. This is place is located in a prime spot close to the hub of city life in Cancun. Definitely a great spot for those wanting to be in the heart of the action.


Filled with bright colours and friendly service, this great resort has a true Mexican atmosphere. Located directly on the beach, guests can enjoy a selection of dining options, pools, non-motorized watersports, supervised children's activities, and much more.

 Location: Beachfront, across the street from the 'Flamingo Shopping Centre', only 15 min from downtown Cancun, 25 min from the airport.

  • 2 restaurants
  • 2 pools
  • Island sundeck with padded chaise lounges
  • Kids club
  • Laundry service
  • Fitness facilities

tripadvisor Traveler Reviews
  • Just_Traveler : United States
Nice hotel, not new but quite comfortable

This is a nice hotel to to go and have a relaxing weekend at Cancun. You can opt for all inclusive or only breakfast included.It's small and nice, quite comfortable. It's not a new building but they have it very well maintained. Rooms are spacious and comfortable ( non smoking ) and most include a terrace. The team working there is overall really nice and friendly, looking to make your stay great. Beach is really nice, they have a lot of lounge chairs ( some are broken so beware before you flop on them ) small palm huts for grabs and even a nicer section with beds and curtains to be rented ( price is really affordable and even include wine and water ). There's even a hammock section at the beginning of the beach that's really comfy and makes for great pics. Pool is nice, there is an adults only jacuzzi area ( there was a second pool but we never found it ). Some rooms have private pools ( suites ). Food is good, nothing special but tasty. Breakfast is buffet style with good enough options.Its well located close enough to the disco area ( but Taxi will charge you Mx$250 cash only ) and there are a couple of dining options and stores across the street as well.Overall is a good option for a relaxing weekend.

  • alflavor : Peterborough, UK
Has some things to learn

We recently stayed at the Flamingo resort for 7 days, and left on Saturday 3rd Feb. Having stayed in Playa Del Carmen in 2016, we had expected a similar level of hotel standard, but we were disappointed overall. The hotel does have some good points, such as the outdoor bar, pizza restaurant and the pool, all of these are fantastic. Also the pool area, and beds are relaxing, clean and comfortable.What let the hotel down were a few things as follows. Firstly upon check in we (two couples) were both allocated standard rooms on the main road, one of which was also next to a very noisy ice machine. After no sleep we upgraded on request the next day to Ocean View rooms for our remaining 6 nights at a cost of $30 per couple per night. Those rooms were much better in terms of noise, in fact they had amazing views. But one had a non-working mini fridge, and one had no fridge at all. After some argument with reception, we negotiated some drinks to be brought to one room every day, which we chilled down with ice from the ice machine. It is baffling why the noisy standard rooms have stocked fridges, but the Ocean View ones we paid extra for did not.Food - the breakfast quality was very acceptable, although the restaurant is one in/one out at the peak times, every day at 9am we queued for 10 minutes, and most days something required waiting 10 minutes for, either clean glasses for juice, fresh water or coffee. For Lunch and Dinner though the food quality was greasy and very bland, so we chose to eat at either the Pizza place on site (these were excellent!) or at Outback or Tacun (superb local restaurant a short walk from the hotel) There was a water outage one day with the water being off for a number of hours due to a burst pipe, and also one day there was no electricity for a couple of hours. I'm not sure if these were one off coincidences, but it was a further annoyance that made it a less than perfect holiday.The gym is very small and outdated, the machines exhibit a lot of rust. Also on the day I wanted to use it, the running machine was out of order. We will certainly come back to Mexico as we love the place, but will probably go back to Playa del Carmen next time.

  • Robert F :
Good for the price

The room was nice and the hotel was clean. We got upgraded to a room with a walk out to a pool which we enjoyed.The hotel has plenty of amenities to offer available, from a kids club to Bali beds and hammocks on the beach. The location over all was central hotel zone, with walking distance to restaurants if not doing the all-inclusive option.

  • karinangel7 :
Good location, good clean hotel

It's not fully center in the main Hotel zone but it is in a very good location. Several plazas nearby, also restaurants, and other shops. There is also easy access to transportation. Hotel itsef is very nice, smells very nice, looks very nice, love the pool, rooms are very nice as well. Spacious, good views, easy to get to beach, (very clean by the way). Staff quite attentive. Best part, excellent Wi-Fi, we were able to use it even if we were at restaurants or shops outside the hotel, they have great range!

  • Steve W :
A nice place to relax…

My wife and I, my daughter, her infant son and one of our daughter’s girlfriends went to Cancún January 11-18/18 and stayed at the Flamingo. We arrived in the early evening and check in was fairly simple. We had booked two standard rooms and when we arrived, we upgraded one room to an oceanview room. It was no hassle but came with a small up charge, which was expected. Our daughter’s fourth floor standard room came with a king sized bed and our fifth floor ocean view room had two doubles, a coffeemaker (which we didn’t use) and a fridge with beer, water, and soft drinks replenished daily. The view was definitely worth it to us and we spent many mornings and evenings sitting on the balcony watching the sunrise and the waves crashing onto the beach. Both rooms came with a free safe which was easy to use. The beds were firm but comfortable enough. The pillows were too flat for my liking but the rest of the family thought they were fine. Just my personal preference. The bathroom in my daughter’s room was recently upgraded and had a nice shower but our bathroom was a little older and had a bath/shower combo. We did have an incident where our hot water in the shower suddenly stopped working but that was fixed quickly once we let the front desk know about it. My biggest gripe was the wifi card/key to the room. We had to have our cards reprogrammed many times during the week long stay. Our daughter’s cards were sometimes reset three or four times a day! We were told during the stay to keep our cellphone away from the card as this would render it useless. If only we’d known this beforehand. So my warning to all who read this is:⚠️ Keep the room-card away from your phone! ⚠️ Please management, come up with a better way. I saw many guests getting their cards reset. It’s only a natural thing to keep one’s keys/cards and phone together. There are two restaurants and a snack bar in the resort. The buffet restaurant is good; no one got sick. It does get a little repetitive though. The à la carte restaurant, The Albatross, is nice and is open for breakfast, lunch, and dinner. Dinner is by reservation and should be done at 7 am, either in person at the buffet restaurant or, and this is the easiest way, by calling 2624 from your room phone. Spots fill up quickly. It’s right on the beach and the view is beautiful. There are two pools, a jacuzzi, and a kids pool. Beware though, the water is very cold. The ocean is warmer and much more fun. There are nice beach beds around the main pool, great to let your little ones to stretch out on. There are plenty of deck chairs too both around the pools and on the beach. It was strange to me (I’ve been to many Mexican resorts to know but this might seem like a first world problem) that there is no poolside bar service. We had to go to the bar ourselves instead of having wait staff taking drink orders for us. The music is weird zen-like. It kind of makes me think I’m in the Titanic movie. If you hear it, you’ll know what I mean. On our last day, a Thursday, at lunchtime there was a synchronized swimming show in the main pool. It was very well done. Sadly, for the most part, the entertainment is lacking. It is a quiet resort which is great if you want to relax and just forget about the real world. However, if you are in your 20s or 30s and like to party, this isn’t the place for you. There are the clubs like Coco Bongo nearby if that’s your thing. There is a kids’ club for the little ones too. There are some theme nights like Mexican night with a Mariachi band and a Yucatan night, but these aren’t well advertised and it was only by accident that we found out where these were in the hotel. The staff are friendly and helpful. There are some that went out of their way that I’d like to mention: Jamie, Eduardo, and Ricardo at the poolside bar, Miguel and Miguel Angel at the buffet restaurant, and Adrian, Ismael, and Ignacio at the main bar. Perhaps the biggest thanks and commendation I can give is to Servideo in the buffet restaurant. He truly made us feel welcome. We introduced him to our grandson, Phillip, and ever since, anytime he passed us, he would chant “Filipe, Filipe, Filipe!” He made sure that our grandson had anything he needed to eat, even if it wasn’t out in the buffet. He is really an outstanding member of the wait staff and I hope that someone from management will reward him for his hard work. 🏆 The hotel is well located. There is a mall across the street along with a bank (where we took out pesos from the atm), a pharmacy, and a great store for all your souvenirs called Plaza La Fiesta. Best prices too but they are fixed. If you want to haggle, go into the mall and visit the shops in there. The bus stop for the city bus is right outside the hotel too. It costs 12 pesos per person, per trip. There is a small store inside the hotel for all your odds and ends too. All in all, this is a nice hotel to stay in to relax. It’s good for young families or older ones who are tired of the party scene. If you are wanting to be constantly entertained, then maybe try somewhere else. Remember to keep your room card away from your phone!!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner
  • A la carte lunch & dinner (reservations required)
  • Unlimited domestic drinks from 10am to midnight
  • Non-motorized watersports including kayaks & sailing
  • Billiards, table tennis & volleyball
  • Daily activities
  • Free dinner at Senor Frogs (once per week - Mondays)  
  • 260 room beachfront resort
  • Pools including a children's pool
  • La Fuente restaurant for buffet meals
  • Albatross beachfront restaurant for international a la carte lunch & dinner
  • Palanque lobby bar
  • Swim-up pool bar
  • Exercise room
  • Massage (fee)
  • Babysitting (fee)
  • Internet (fee)
  • Golf nearby

Standard Rooms 

  • 1 king or 2 double beds
  • Air-conditioned
  • Satellite TV
  • Bathroom w/tub and shower
  • Ocean view or lagoon view
  • Maximum occupancy per room is 3 adults or 2 adults & 2 kids  

Junior Suites

  • 1 king bed
  • Air-conditioned
  • Satellite TV
  • Mini-bar stocked w/soft drinks, water & beer
  • Bathroom w/tub and shower
  • Terrace w/oceanview 
  • Living room
  • Safe deposit box
  • Maximum occupancy per room is 2 adults

Deluxe Rooms

  • 1 king or 2 double beds
  • Air-conditioned
  • Satellite TV
  • Bathroom w/tub and shower
  • Ocean view or lagoon view
  • Iron and ironing board
  • Courtesy Wifi
  • Telephone with voicemail
  • Hospitality room on executive floor
  • Service bar
  • Safe deposit box
  • Maximum occupancy per room is 3 adults or 2 adults & 2 kids  


La Fuente

  • A la carte for breakfast, lunch and dinner
  • International


  • A la carte for lunch
  •  International


  • Palenque Lobby bar
  • Las Palmas Poolside bar

Kids Deal - Kids under 6 stay, play & eat free. Pay a special rate including airfare and transfers when sharing a room with an adult. Max 2 kids.

Honeymooners - Receive an upgrade to an Oceanview Room (subject to availability at time of check-in), a bottle of domestic wine, a cheese tray, VIP treatment.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Flamingo Cancun Resort

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Flamingo Cancun Resort
Blvd Kukulcan Km 11, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.