Flamingo Cancun Resort

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Weddings
  • Bonus
Our Opinion

The Flamingo Cancun is a small yet wonderful resort to visit in Cancun. The staff in particular, is amazing. The front team ensure a quick and easy check-in, and the remainder of staff really make an effort to ensure that you're getting the most out of your stay. The beach here is great. It's a good size and the water here is calm enough to swim in. The food here varies depending on where you're eating. The snack bar is a good place to grab some munchies, the buffet however were limited in choices and variety. The a la carte restaurants are worth giving a try, as it offers quality food compared to others. This is place is located in a prime spot close to the hub of city life in Cancun. Definitely a great spot for those wanting to be in the heart of the action.


Filled with bright colours and friendly service, this great resort has a true Mexican atmosphere. Located directly on the beach, guests can enjoy a selection of dining options, pools, non-motorized watersports, supervised children's activities, and much more.

 Location: Beachfront, across the street from the 'Flamingo Shopping Centre', only 15 min from downtown Cancun, 25 min from the airport.

  • 2 restaurants
  • 2 pools
  • Island sundeck with padded chaise lounges
  • Kids club
  • Laundry service
  • Fitness facilities

tripadvisor Traveler Reviews
  • RejsendeOnkelMack :
Horrible experience

Bought the all inclusive and we regretted it so much. The food was horrible and it was more or less the same breakfast, lunch and dinner. It wasent better in the a la carte restaurant. It was served in something that reminded me of a school cafeteria. My room Key was recoded 5 times before i Got a brand new one, which needed to be recoded 1 time. The wifi didnt work in the rooms or in the middle of the hotel by the pool. The serving, valet and bellboy staff was trying their Best and were friendly, but the frontdesk staff werent very welcoming or helpful. Paid extra for the seaview just to see the couple after us get upgraded for free.

  • :
Average for the price we paid

The hotel wasn’t very helpful. It has an excellent location and beautiful pools and restaurants. However, their ATM and spa were both broken. We tried to book a chichen itza tour through the hotel and they ripped us off trying to charge their paying guests 90 USD as a “discounted rate”. We walked down the road to a travel agency and they offered the same VIP deal for 55 USD. I couldn’t believe they tried to rip off their hotel guests like that just so they could get an extra commission. It’s a horrible experience. They charged my credit card for 3 nights mistakenly when they should’ve charged for 4 so made me go down again and re charge my card which they then charged in pesos instead of USD. An inconvenience for me with no compensation even offered. The food at the restaurants is expensive except for the snack bar which has reasonably priced cheeseburgers and hot dogs. The rooms are nice.

  • richard560 : st-roch de l'achigan,Quebec,Canada
great hotel

we have been there three time all ready an we are going back again this year,small hotel very clean,food is excellent,the beach is very nice,quiet no disco if you want to relax it is the place to go,the bus wright in front of the hotel,real easy to go everywhere around by yourself

  • thecrecarc : Atlanta, Georgia
Dishonest hotel payment policies

Like other reviews for Flamingo Cancun, there were significant issues with actually reserving the hotel. Despite sending payment information with my initial booking, Flamingo Cancun refused to confirm my booking. Given the bad reviews here, and that I was not going to risk my trip on a missing booking, I decided to cancel my reservation. At this point they had already charged a deposit for the reservation. They however, claimed a 100% refund policy before a certain date, and that the deposit will be refunded.Needless to say, despite cancelling well before the 100% refund date, they refused to refund the significant deposit. Calling the hotel, which is difficult enough to get someone who spoke English, merely gets one redirected to a "reservation desk" number which seems to be separate from the hotel itself. The service from both were terrible and no resolution was forthcoming. With this, I am forced to seek other avenues to get my deposit money back.Do not deal with this sketchy and dishonest hotel, and book at your own peril.

  • Joslodk : Bristol, United Kingdom
Brilliant holiday after upgrade to ocean view

We stayed at flamingo week before Christmas. When we first arrived we were given standard rooms overlooking the street which were not acceptable so decided to upgrade. Our concierge estefania was brilliant in showing me all the options. At the end for a small fee we upgraded to ocean view at the back by the pool and it was great. Estefania was most helpful during our stay and tried to help with all the enquirers. We also loved the breakfast at the albatross restaurant by the beach. Overall our stay was good and may come back one day again to flamingo.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner
  • A la carte lunch & dinner (reservations required)
  • Unlimited domestic drinks from 10am to midnight
  • Non-motorized watersports including kayaks & sailing
  • Billiards, table tennis & volleyball
  • Daily activities
  • Free dinner at Senor Frogs (once per week - Mondays)  
  • 260 room beachfront resort
  • Pools including a children's pool
  • La Fuente restaurant for buffet meals
  • Albatross beachfront restaurant for international a la carte lunch & dinner
  • Palanque lobby bar
  • Swim-up pool bar
  • Exercise room
  • Massage (fee)
  • Babysitting (fee)
  • Internet (fee)
  • Golf nearby

Standard Rooms 

  • 1 king or 2 double beds
  • Air-conditioned
  • Satellite TV
  • Bathroom w/tub and shower
  • Ocean view or lagoon view
  • Maximum occupancy per room is 3 adults or 2 adults & 2 kids  

Junior Suites

  • 1 king bed
  • Air-conditioned
  • Satellite TV
  • Mini-bar stocked w/soft drinks, water & beer
  • Bathroom w/tub and shower
  • Terrace w/oceanview 
  • Living room
  • Safe deposit box
  • Maximum occupancy per room is 2 adults

Deluxe Rooms

  • 1 king or 2 double beds
  • Air-conditioned
  • Satellite TV
  • Bathroom w/tub and shower
  • Ocean view or lagoon view
  • Iron and ironing board
  • Courtesy Wifi
  • Telephone with voicemail
  • Hospitality room on executive floor
  • Service bar
  • Safe deposit box
  • Maximum occupancy per room is 3 adults or 2 adults & 2 kids  


La Fuente

  • A la carte for breakfast, lunch and dinner
  • International


  • A la carte for lunch
  •  International


  • Palenque Lobby bar
  • Las Palmas Poolside bar

Kids Deal - Kids under 6 stay, play & eat free. Pay a special rate including airfare and transfers when sharing a room with an adult. Max 2 kids.

Honeymooners - Receive an upgrade to an Oceanview Room (subject to availability at time of check-in), a bottle of domestic wine, a cheese tray, VIP treatment.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Flamingo Cancun Resort

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Flamingo Cancun Resort
Blvd Kukulcan Km 11, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.