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Gran Caribe Resort

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A great luxury resort. This location is doing whatever it can to constantly improve various aspects of it. The beach here is amazing - very spacious, with white sand, and blue water. There are plenty of loungers available around the beach, so you'll never have to play the 'towel game' early in the morning. Amazing bar options to choose from, as well as food options. The staff and team is attentive and always ensure that all of your needs and concerns are met. There are also plenty of excursions and activities, so there is never a shortage of things to do.


Overview

Comfortable facilities and convenience are qualities that you will come to expect as a guest at the Caribe Real Resort (formerly the Continental Plaza). Relax in one of their two swimming pools or on the beautiful beach. With an array of restaurants and lounges, this resort offers food suited to everyone's taste. Attentive staff offers friendly Mexican hospitality, which adds the final touch to make your vacation special.

Location: On the beach in Cancun's hotel zone, restaurants, nightclubs and shopping, 20 minutes to downtown, 30 minutes from the airport.


Highlights
  • Two swimming pools
  • Kids club
  • Turtle release program
  • Nightly entertainment
  • Spa

tripadvisor Traveler Reviews
  • edleader2017 : Indianapolis, Indiana
Nightmare to Dream

The nightmare began upon arrival - BUT, keep reading this is a tale of a wonderful vacation. Pulling up in my shuttle I found the hotel under construction. This was not mentioned anywhere. Entering into the lobby was a complete let down. Checking in to my room in the temporary booths that were constructed, less than pleasant. And the noise - oh my! The check in process while not ideal was handled well by Alonzo and I was quickly assigned my room.As I was led to my room the ambiance of the hotel did not improved. The bellman was nice and chatty and told me I had been given one of the newly renovated rooms. Whew - one mark to the plus side. The room was very nice - 2211. It was tastefully decorated, very large, and clean. It overlooked the adult pool (and had easy access to the pool - I could avoid the lobby) and had a pretty good view of the ocean.The hotel had 5 restaurants - a buffet (the Albatros), an upscale Mexican restaurant (Maria's), a fabulous Italian restaurant (Il Pescadore), and a steak place which was closed. I can only assume this was due to the renovation. A great bar, hotdog vendor, taco place called the Set, and a snack bar rounded out the ample food supply. The food varied from good - the buffet - to superb - the Italian restaurant.Let's talk staff. Amazing, friendly, super helpful, crazy customer service oriented. Food first - every food service staff employee is to be complimented. They made even a buffet experience with pretty good food pleasant. So, when I single out a single person, please understand that this person was the creme-de-la creme of a great group of individuals. Please go to Il Pescadore and make sure that Alberto is your server. You will not be sorry you did. He suggested special meals and worked with the chef to provide 'variations' to the menu suggestions that provided a much expanded dining alternatives. Entertainment staff - WOW. Roger (Rogelio), Sara, Chris, Ithel, Fabio what a team. If you don't enjoy their activities, their amazing personalities, their energy, and creative banter, you might want to check your pulse. They truly transformed the nightmare into the dream. It wasn't long before the dreary lobby, the noise from construction, the dust and dirt (which the housekeeping staff kept well under control) faded away.I would also recommend that you take advantage of the spa services. Looking for a good massage therapist. - Maria is your gal!As I reflect back, if I would have known the resort was being renovated I probably would have looked for another place. But, that would have been a mistake. The inconvenience was minor to the great time offered by this resort. As a side note, they say the renovation should be completed in December. Ah, maybe not. Perhaps end of January of 2018. Take a risk - enjoy the hospitality of these fine people.

  • Pablo M :
Better than expected

Comments for each remarkable area:Restaurants - food of high quality (especially in a la carte ones)Activities: the animation team(particularly Sara, Roger, Ithiel) is outstanding: fun and entertaining. They always han an activity to keep me entretained. Gym: Not bad, although it needs more weight plates.Yoga: Not so good, its not a good first approach for novices.Staff: Very gentle and serviceable. The only one that didn't fit into that impression was Ivan, it had some sort of bad vive apart from being quite pedantic.

  • lalen7789 : Indianapolis, Indiana
POOR MANAGEMENT

Have stayed before on 3 different occasions. Made my reservation months ago. Arrived at hotel, room moved 3 different times before getting room type reserved. Have reported to Concierge 3 times that I have no hot water in room. I am on day 6 and still no hot water. Beverages and snacks are NOT replenished as per reservation. The left hand does not know what the right hand is doing in this hotel. Additionally, the hotel is under "major" renovation. NO mention of this when making my reservation 6 months ago. Guests in the hotel are irate as none of them have been told that renovation is taking place. In short thhey could care less about guest satisfaction. Look elsewhere.......

  • longboat9 : Toronto
Nothing Special

I never really enjoyed this resort. The pool was way too small for the amount of guests at this resort. The food was alright. Rooms are outdated and in need of renovations. I was mad because the ocean at the end of March was rough. No space to relax at the pool. What pool.I stayed last year at the Grand park royal and immensely loved this resort. It was relaxing. The royal tower rooms were awesome. Food was good. No comparison between the two resorts. On top of everything, the Grand Caribe isn't cheap. Sad resort. Will never return.

  • aporfilio : Fort Worth, Texas
Awful resort under construction

The food was awful, the rooms smell. The resort is under construction. We stayed here 1 night because we got bumped from our flight so we didn't get a choice on where we would stay. Otherwise we would have not chosen this resort. The only thing it has going for it is the location and the beach.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • All drinks (Domestic and select international brands)
  • Room service
  • Introductory scuba diving lesson
  • Non-motorized water sports
  • Tennis with instruction
  • Volleyball
  • Soccer
  • Exercise classes
  • Daily activities program
  • Nightly entertainment
  • Access to Spa hydrotherapy area
  • 470  rooms
  • 5 Restaurants serving international cuisine, including vegetarian and low calorie options
  • 3 Bars
  • 2 swimming pools
  • Mini golf
  • Tennis courts
  • Air-conditioned theatre
  • Mini-mart
  • Gift shop
  • Fitness centre
  • Boutique
  • Beauty salon
  • Kids Club

Standard Room

  • 1 king bed and sofa pull-out or 2 double beds
  • Mini-bar stocked with water, soft drinks, snacks & beer
  • Semi-private and private terrace or balcony
  • Air-conditioning
  • Wi-Fi 
  • 32-inch LCD TV
  • Coffee & tea maker
  • Direct dial telephone with voicemail
  • Iron, ironing board
  • Hair dryer
  • Safety deposit box
  • Interior or partial lagoon view
  • Maximum occupancy 2 adults and 2 children

Junior Suite

  • 1 king bed and sofa pull-out or two double beds
  • Large sitting area
  • Mini-bar stocked with water, soft drinks, snacks & beer
  • Semi-private and private terrace or balcony
  • Air-conditioning
  • Wi-Fi 
  • 32-inch LCD TV
  • Coffee & tea maker
  • Direct dial telephone with voicemail
  • Iron, ironing board
  • Hair dryer
  • Safety deposit box
  • Interior or partial lagoon view or partial ocean view
  • Maximum occupancy 2 adults and 2 children

Family Junior Suite

  • 1 king or 2 double beds plus bunk bed with trundle
  • Mini-bar stocked with water, soft drinks, snacks & beer
  • Semi-private and private terrace or balcony
  • Air-conditioning
  • Wi-Fi 
  • 32-inch LCD TV
  • Coffee & tea maker
  • Direct dial telephone with voicemail
  • Iron, ironing board
  • Hair dryer
  • Plush robes and slippers
  • Safety deposit box
  • Ocean view
  • Maximum occupancy 5 people (2 adults and 3 children)

Junior Suite Ocean Front

  • 1 king or 2 double beds 
  • Liquor cabinet
  • Semi-private and private terrace or balcony
  • Air-conditioning
  • Wi-Fi 
  • 32-inch LCD TV
  • Coffee & tea maker
  • Direct dial telephone with voicemail
  • Iron, ironing board
  • Hair dryer
  • Plush robes and slippers
  • Safety deposit box
  • Ocean view
  • Maximum occupancy 4 people (2 adults and 2 children)

Gran Junior Suite

  • 1 king with sofa pull-out or 2 double beds
  • Large sitting area
  • Mini-bar stocked with water, soft drinks, snacks & beer
  • Semi-private and private terrace or balcony
  • Air-conditioning
  • Wi-Fi 
  • 32-inch LCD TV
  • Coffee & tea maker
  • Direct dial telephone with voicemail
  • Iron, ironing board
  • Hair dryer
  • Plush robes and slippers
  • Safety deposit box
  • Ocean view
  • Maximum occupancy 4 people (2 adults and 2 children)

Gran Junior Suite Beachfront Walk-out

  • 1 king with sofa pull-out or 2 double beds
  • Premium liquor cabinet
  • Exclusive cabana
  • Semi-private and private terrace 
  • Air-conditioning
  • Wi-Fi 
  • 32-inch LCD TV
  • Coffee & tea maker
  • Direct dial telephone with voicemail
  • Iron, ironing board
  • Hair dryer
  • Safety deposit box
  • Ocean view
  • Beachfront access
  • Maximum occupancy 4 people (2 adults and 2 children)

Gran Master One Bedroom Suite

  • Royal king bed, bunk beds, and sofa pull-out
  • Separate bedroom and living room
  • Pillow menu
  • Premium liquor cabinet
  • Semi-private and private terrace or balcony
  • Air-conditioning
  • Wi-Fi 
  • 32-inch LCD TV
  • Coffee & tea maker
  • Direct dial telephone with voicemail
  • Iron, ironing board
  • Hair dryer
  • Luxury bath amenities
  • Plush robe and slippers
  • Safety deposit box
  • Interior or Ocean view available
  • Maximum occupancy 5 people (2 adults and 3 children)

Gran Master One Bedroom Ocean Front Suite

  • 1l king bed and sofa pull-out
  • Separate living room with lounge furniture
  • Dining area 
  • Premium liquor cabinet
  • Large, furnished balcony
  • Air-conditioning
  • Wi-Fi 
  • 32-inch LCD TV
  • Coffee & tea maker
  • Direct dial telephone with voicemail
  • Iron, ironing board
  • Hair dryer
  • Luxury bath amenities
  • Plush robe and slippers
  • Safety deposit box
  • Ocean view 
  • Maximum occupancy 5 people (2 adults and 3 children)

Gran Presidential Suite

  • Penthouse suite located on the resort's top floor
  • Separate living room 
  • Dining area 
  • Premium liquor cabinet
  • Large, furnished balcony
  • Air-conditioning
  • Wi-Fi 
  • 32-inch LCD TV
  • Coffee & tea maker
  • Direct dial telephone with voicemail
  • Iron, ironing board
  • Hair dryer
  • Luxury bath amenities
  • Plush robe and slippers
  • Safety deposit box
  • Ocean view 

Restaurants

Albatros

  • Buffet for breakfast, lunch and dinner
  • International

Gaviotas

  • Buffet for breakfast, lunch and dinner
  • International

Maria's

  • A la carte for dinner
  • Mexican
  • Reservations required

Il Pescatore

  • A la carte for dinner
  • Italian

Sunset Grill

  • A la carte for lunch and dinner 
  • American

Bars

  • Lobby Bar
  • Show Bar
  • Trade Winds Beach bar
Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Gran Caribe Cancun offers the following spa facilities and treatments:

Facilities

  • Massage rooms
  • Whirlpool baths
  • Sauna
  • Beauty Salon
  • Gym

Massages

  • Couples massage
  • Hot rock massage
  • Detoxifying massage
  • Deep tissue massage
  • Sports massage
  • Prenatal massage
  • Relaxing massage
  • Reflexology massage

Facial treatments

  • Anti-ageing facial
  • Deep cleansing facial
  • Hydrating facial
  • Sunburn relief
  • Facial for men

Wraps

  • Parafango wrap
  • Mud wrap
  • Chocolate wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hair styling
  • Hair removal

*Charges apply

Weddings - Packages are available. Please inquire for more details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Gran Caribe Resort
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Gran Caribe Resort
Blvd. Kukulkan, Km 11.5, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.