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Grand Park Royal Cancun Caribe

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Our Opinion

Amazing 5-star resort. The Grand Park Royal has some breathtaking views by the beach and amazing pools. There are plenty of buffet and a la carte options available. While there were some issues regarding the water pressure in some rooms, this did not deter guests from their overall experience of the resort. This resort is suitable for couples or older clientele.


Overview
Fringed by 1500 feet of private white sandy beach and lush gardens, the Grand Park Royal Cancun Caribe is a little touch of elegance in the heart of Cancun. Vacationers adore the gorgeous infinity pool, striking views offered from each guestroom and the variety of Mexican-inspired cuisine & cocktails served in the a la carte and buffet restaurants and at the bars. Complete with a relaxing Spa, outdoor Jacuzzi and fitness centre, the Grand Park Royal Cancun Caribe is a top-notch choice when vacationing in Cancun.

Location: Beachfront in Cancun, walking distance to the entertainment district

Highlights
  • Awarded with the "AAA Four Diamond Award"
  • Two swimming pools
  • Room service 24 hours a day
  • Nightly entertainment
  • Spa

tripadvisor Traveler Reviews
  • Anna R : Mount Pleasant
Fantastic Stay

This property has had many improvements since last visit. Several pools for everyone including a new quieter area. Plenty of lounge chairs by pools and palapas on the beach. The food was very good and excellent service. Good location and a very nice beach.

  • Kristine B : Chicago, Illinois
Beautiful Resort, Fantastic Service!!

We stayed at the Grand Park Royal at the beginning of February to get away for my husbands 50th Birthday. I honestly cannot say enough positive things about this resort!! After reading some of the reviews, we decided to ask for an upgrade to the Royal Tower which is directly on the beach, nothing in front of you except the beautiful white lounge beds on the beach. It was amazing every morning to watch the sunrise from our balcony and begin our day. The room was spotless and thoroughly cleaned every day. With the Royal Tower, you get a Butler to assist you with anything you might possibly want. Her name was Indiria and was wonderful! They surprised my husband with a "Happy Birthday" banner on our door, and a bottle of champagne and cake left in our room. You can also get room service once every 24 hours which is a nice benefit. Mini bar was stocked every morning with the best bottled iced tea I have ever had, waters, mini bottles of rum, tequila, wiskey, and something else, beers were replenished and sodas too. The service was very friendly and efficient wherever we went. From check in and check out with Lizeth, we were so impressed with how friendly everyone was. The entire resort is spotless and the pools are crystal clear. Waiters were pleasant, cracked jokes, and made you feel welcome. The buffet was fresh and different every day, although it could have been hotter. Loved the variety of fresh fruit every morning. You also could have an omlette made if you wanted. Fresh pizzas for lunch or a burger too. Cafe off the lobby had lattes, gelato, fresh sandwiches, take what you would like. Drinks were poured however you liked them and we were able to have mimosas every breakfast :) The entertainment staff is excellent and fun! They never stop!! Nightly entertainment until about 10:30, karaokee, rock band, Michel Jackson show, all great!! Isla Mujeres is a great day trip. Take the ferry...$19.00 round trip and only takes about 30 minutes. The time share people asked us twice to view their presentation, we just said no thank you and they leave you alone. We have traveled to Cancun for many years and I can honestly say this has been our best experience so far. Cannot wait until we return!!

  • Y5710IGpaulc : Flint, Michigan
Quality service

The Staff was very fast and friendly, the housekeeping was excellent, the pools were top notch,loved our room with a great view of the beach and the ocean, We also booked a couple excursion through the hotel and we had excellent transportation.

  • Hawkeyetravelers : Iowa
Great little gem in Cancun

We spent Jan 29th-Feb 5th at this unexpected gem in Cancun. I must say, it was my first trip out of the country, and I was traveling with my husband who has not been to Cancun before and a couple of great friends who have found Cancun to be a home away from home for them. This resort was smaller than our friends had stayed at before, and is much smaller than the resorts we normally visit in other cities, so I was hesitant at the size. After a great flight from MSP (with a fantastic stewardess attending to the start of our vacation...Thanks Delta!) we landed in Cancun and had relatively fast service through with our luggage. We were on our way. We had a great Super Shuttle driver who was entertaining and got us safely to our destination. Upon arrival at Grand Park Royal we were told we had been given free upgrades to the Villas. We were excited about that and when we got to our rooms we realized we were mere steps from the beach. We could sit on our balcony and stare at the water and hear the waves break on the beach. This was a great start to what turned out to be a fantastic vacation. We spent most of our days on the beach at the Bali beds reserved for our section of the hotel. We had a concierge assigned to the Villa’s - Jaime and his assistant, Roberto. Jaime not only attended to our every need, making our reservations, helping us at every turn, but also brought our drinks to us at the beach along with Roberto. These two MADE our vacation. We felt pampered and really felt a great connection to these two wonderfully engaging young men. From remembering what we wanted to drink, to offering to deliver food to us, to just being downright friendly...I don't know what more we could have asked for! They are just fantastic at their jobs. We spent most of our days right at our Bali Bed and sat right on the beach. We were steps away from our rooms and could run up to use the bathroom, or get more sunscreen, it was so convenient. The beach was absolutely gorgeous. This was my first beach vacation so I didn't know what to expect. The sand was white and very fine. The water...the most gorgeous color of blue. One day there was even a large sea turtle in the waves. The lifeguards along the way were keeping an eye on it to be sure that no-one would bother it. It kind of snuck up on one poor man who was swimming in the waves. We could see what was going to happen but he was completely oblivious to it. We all knew right when he spotted it as he got pretty excited but calmed once he found out it was a turtle. LOL! We spent part of one afternoon at the pool after we had been on a Jungle tour and snorkeling excursion. We decided that while the pool and service there was nice, we were hang out on the beach type people. One afternoon we had champagne delivered to us right on the beach! We were all so surprised! We will remember that day fondly for a long time! It’s one of the first stories we tell people when they ask how our trip went.We ate at the buffet for breakfast and lunch. I'm not a buffet person at all, but I was pleasantly surprised at how decent it was. I gravitated to the omelette station or the wonderful pasta station they had a couple of days. One of our only complaints was the placement of the buffet line, it seemed to be under an air vent so the food cooled quickly. There was fresh fruit at each meal and it was very fresh. We seemed to get the same waiter each day and I cannot remember his name but he worked the section near the door. He made sure that we never needed a thing and always had a smile for us! For dinner, every night except the first evening, we were able to secure reservations, thanks to our Villa Concierge, Jaime! We ate a couple of nights at the Oriental restaurant. The food was really good and on Friday night we had their special seated dinner where they brought out different courses and you could choose many different items. Our waitress, Paola,encouraged us to try different things. She was so sweet and made us feel so welcome. We were stuffed at the end. Our favorite restaurant was El Mirador, the Italian restaurant. Our first night there our waiter, Alejandro (Alex) made such a huge impression on us. He was so professional and gave us great recommendations. The next time we dined there, we were fortunate enough to be seated in his section. Once again, we received the best service and felt like we were old friends. The last night, we requested that we be seated in his section and the restaurant and their very accommodating Capitan Armando made sure our request was fulfilled. Alejandro, you made our dining experience! We hope to come back and see you! We truly felt pampered. The food was the best we had. We always tried something different and nobody ever seemed disappointed. There were lots of empty plates when we were done. They had a great salad bar also. The first night there was an amazing greek style pasta salad. It was so good. We were disappointed to not get to sample that again but there was so much great food that we found other items we liked. Definitely ask to be seated in his section. He was very professional and kind.One night we tried the taco stand as an “appetizer” before dinner. We could have easily stayed there and eaten much more. Those were awesome tacos with handmade tortillas. They were really tasty and we were disappointed we didn’t get back to have more (hmmmm…next trip?!).We were surprised that people didn’t seem to find their way to Ekinox lounge which is situated on the rooftop above El Mirador. We loved this spot. The views were fantastic and one night we even viewed the fireworks going off at a resort farther up the “7”. The seating is very comfortable and modern. Juventino made fantastic chocolate martini’s and made sure we never had an empty glass! This is a great lounge and we highly recommend it. There was lots of “name that tune” with their music…you must go and experience it to understand!Excursions: The guys took off one day and went deep sea fishing booked through the resort’s connection to AquaWorld. They were able to catch some tuna and had a great time. We convinced our friends to book a Jungle Tour and snorkeling excursion through AquaWorld too. Driving the speedboats was an absolute blast and the snorkeling was fun but the ocean was so rough that day so it wasn’t as clear as it could have been, but it was still enjoyable. My husband and I broke off towards the end of our trip and did an excursion to Isla Mujeres. We booked this excursion, like our others, at the AquaWorld booth at our resort. The folks there gave us great tips and pointers for which excursions to try. This excursion left on a larger boat out to the island. You could then go on a snorkel trip, which we didn’t do but wish we had, or rent a golf cart and tool around the island. We chose to do the golf cart for an hour and visited a turtle sanctuary, and a few other places on the island. There was a buffet lunch included and it was ok. We just lounged around on the beach club beach until it was time to head to the “shopping area” on the island. We quickly discovered this type of shopping was not for us. We bought a few things and then headed to a bar close to the dock and that’s where we stayed. The boat was a fun little party on the way back to Cancun. I’m glad we did this but I probably wouldn’t do it again, but how do you know if you don’t try?One little blip in our trip was the night a “gaggle” of young women moved in. It was their first night so they sat out on their patio and hooted and hollered. They were ridiculously loud and it was quite late. Finally someone else came out on their balcony and asked them to please quiet down a bit. They were very rude and basically said they had the right to be as loud as they wanted to be. We simply called down to the front desk to ask they help us all out. There were quite a few people out on their balconies and patios by this time. Two uniformed security guards quickly showed up and asked the girls to quiet down. Of course, being young and obviously not too bright, the girls refused. Before long, they realized that these guys were seriously not going to allow the rest of the guests to be disturbed. They stayed around on the beach for awhile after and made sure the yelling stopped. We never heard another thing from that room the rest of our stay. We really appreciated the quick response and the way they listened to the other guests who were being disturbed by these girls. They were never rude to any of the loud guests but simply made it clear that it wasn’t going to be allowed to continue. The resort obviously wants to make sure that everyone has an enjoyable stay. Our last full day was spent lounging on the beach watching the waves and soaking up the warm sun. We again were taken care of by Roberto and Jaime. Our trip just wouldn’t have been the same without them! The last morning, we headed out with another bottle of champagne and watched the sunrise on the beach. It was a wonderful way to wrap up our trip and enjoy the last relaxing moments with our friends. We rekindled a great friendship and had lots of laughs and relaxing moments. I’m longing for that beautiful stretch of beach. Highlights of this trip were being upgraded to the Villa’s and our wonderful personalized service from Jaime. The beach was gorgeous and the views were amazing. I can’t believe our week went so fast. It was quiet and relaxing with just the right amount of shows and entertainment. The entertainment staff really works their tails off to make everyone enjoy themselves. I don’t think any of us can say enough about they wonderful way we were treated. The staff at this smaller resort really makes the place. Our beds were comfortable, our room was clean and very nicely appointed, our fridge was never empty, the food was good, the drinks were flowing and our glasses rarely empty but I have to say....the staff just made our experience. Thank you! We can’t wait to return to our little slice of heaven!

  • lavaneesh : Coventry, United Kingdom
Very friendly staff...really nice hotel

We were here for a week in Feb 2017. Staff is very friendly and helpful. Beach is beautiful and location is quite central. You can walk to club area like coco bongo. Only downside was the water in pools area , it was quite cold. Overall very nice hotel .

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, Lunch and Dinner daily (Buffet and a la Carte)
  • Snacks
  • Domestic and International drinks
  • 24 hr room service
  • Non-motorized water sports at nearby marina
  • Daily activities
  • Evening entertainment
  • 311 rooms and suites
  • 4 restaurants 
  • Snack bar
  • 4 Bars
  • 24 hour Room Service
  • 2 Pools
  • Whirlpool
  • Fitness facilities
  • Tennis courts
  • Spa (fee)
  • Meeting facilities (fee)
  • Business center (fee)
  • Wireless Internet access in public areas (fee)
  • Gift shop and tobacco shop
  • Motorized water sports (fee)
  • Laundry and dry cleaning (fee)

Deluxe Room

  • One king size or 2 double beds
  • Ocean or garden view
  • Private terrace or balcony
  • Individual air-conditioning
  • Ceiling Fan
  • Bathroom with Bathtub and Shower
  • Flat-screen Satellite TV
  • Mini-bar
  • Hair Dryer
  • Safe Deposit Box
  • Coffeemaker
  • Iron and Ironing Board
  • Telephone line with Direct Dial Long Distance Access and Voice Mail
  • Water Purification System
  • Maximum occupancy 4 people (maximum 2 children)

Royal Tower Room

  • One king size or 2 double beds
  • Adults only
  • Ocean view
  • Private terrace or balcony
  • Jetted tub
  • Individual air-conditioning
  • Ceiling Fan
  • Bathroom with Bathtub 
  • Rain shower
  • Private access to Royal Tower lounge
  • Flat-screen Satellite TV
  • Mini-bar
  • Hair Dryer
  • Safe Deposit Box
  • Coffeemaker
  • Iron and Ironing Board
  • Telephone line with Direct Dial Long Distance Access and Voice Mail
  • Water Purification System
  • Maximum occupancy 4 people 

Villa Deluxe

  • One king size or 2 double beds
  • Garden view and ocean front view available
  • Private terrace or balcony
  • Personalized butler service
  • Registration in-room
  • Fruit basket and mimosa on arrival
  • Royal VIP Lounge access
  • Gift bottle of tequila
  • Beach bag
  • Individual air-conditioning
  • Ceiling Fan
  • Bathroom with Bathtub 
  • Flat-screen Satellite TV
  • Mini-bar
  • Hair Dryer
  • Safe Deposit Box
  • Coffeemaker
  • Iron and Ironing Board
  • Telephone line with Direct Dial Long Distance Access and Voice Mail
  • Water Purification System
  • Maximum occupancy 4 people 

Villa Junior Suite

  • One king size or 2 double beds
  • Garden view and ocean front view available
  • Private terrace or balcony
  • Mini pool
  • Personalized butler service
  • Registration in-room
  • Fruit basket and mimosa on arrival
  • Royal VIP Lounge access
  • Individual air-conditioning
  • Ceiling Fan
  • Bathroom with Bathtub 
  • Flat-screen Satellite TV
  • Mini-bar
  • Hair Dryer
  • Safe Deposit Box
  • Coffeemaker
  • Iron and Ironing Board
  • Water Purification System
  • Maximum occupancy 4 people 

Villa Master Suite

  • One king size or 1 king sized sofa bed
  • Spacious living room
  • Garden view and ocean front view available
  • Private terrace or balcony
  • Mini pool
  • Personalized butler service
  • Registration in-room
  • Fruit basket and mimosa on arrival
  • Bottle of wine
  • Royal VIP Lounge access
  • Individual air-conditioning
  • Ceiling Fan
  • Bottle of tequila
  • Beach bag
  • Bathroom with Bathtub 
  • Flat-screen Satellite TV
  • Mini-bar
  • Hair Dryer
  • Safe Deposit Box
  • Coffeemaker
  • Iron and Ironing Board
  • Water Purification System
  • Maximum occupancy 4 people 

Restaurants

The Cocay

  • Buffet for breakfast, lunch and dinner
  • International

La Concha

  • A la carte for breakfast and lunch
  • International

El Oriental

  • A la carte for dinner
  • Asian cuisine
  • Reservations required
  • Exclusively for guests 12 years old and over
  • Dress code is elegant casual (long trousers and shirts with sleeves for gentlemen)

El Mirador

  • A la carte for dinner
  • Italian
  • Reservations required
  • Exclusively for guests 12 years old and over
  • Dress code is elegant casual (long trousers and shirts with sleeves for gentlemen)

Cafe Sole

  • Cafe

Bars

  • Ekinox Lounge
  • The Fresco Pool bar
  • The Premier Swim-up bar
  • Lobby Bar



Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Grand Park Royal Cancun Caribe
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Park Royal Cancun Caribe
Blvd. Kukulcan Km 10.5 Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.