Grand Park Royal Cancun Caribe

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
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Our Opinion

Amazing 5-star resort. The Grand Park Royal has some breathtaking views by the beach and amazing pools. There are plenty of buffet and a la carte options available. While there were some issues regarding the water pressure in some rooms, this did not deter guests from their overall experience of the resort. This resort is suitable for couples or older clientele.


Overview
Fringed by 1500 feet of private white sandy beach and lush gardens, the Grand Park Royal Cancun Caribe is a little touch of elegance in the heart of Cancun. Vacationers adore the gorgeous infinity pool, striking views offered from each guestroom and the variety of Mexican-inspired cuisine & cocktails served in the a la carte and buffet restaurants and at the bars. Complete with a relaxing Spa, outdoor Jacuzzi and fitness centre, the Grand Park Royal Cancun Caribe is a top-notch choice when vacationing in Cancun.

Location: Beachfront in Cancun, walking distance to the entertainment district

Highlights
  • Awarded with the "AAA Four Diamond Award"
  • Two swimming pools
  • Room service 24 hours a day
  • Nightly entertainment
  • Spa

tripadvisor Traveler Reviews
  • art851 :
Small family friendly resort

Small resort, good location on the beach and very nice pools. Rooms are clean and the staff is very friendly. For our family, the best of the staff were Alma, a waitress by the pool and Leonardo, from the Entertainment staff.There are only (3) restaurants and one buffet. One of them, the Mexican, is very small and without a kitchen. They enforce a very strict dress code, even for the buffet. Also, If you lose towel cards or the food bracelet you have to pay for it.

  • JeannaJeanna : Austin, Texas
I'll be back!

This place left such an amazing impression on me and blessed me beyond anything I could have prepared myself for. The staff truly care about their guests and want your future business. I had FOUR employees remember me by first name (after hearing it ONE time) and 2 of them were the bartenders by the pool, whom also remembered what I was drinking. I was treated like a celebrity. I'm already looking at possible dates to return and can't even consider another option than Grand Park Royal.

  • 673nunya : Los Angeles, California
DON'T STAY HERE!

Take your money elsewhere. STAFF: The With the exception of the entertainment staff, all other staff have an attitude, particularly the two ladies who work the Buffet check in booth. They all seem like they hate their job and are forced to be there. The entertainment staff is awesome! They literally do everything! From entertainment to child care! They are always happy and pleasant around the hotel grounds. FOOD: Complete rip off! They have 4 restaurants only 1 of which (the buffet) is open all day. All others open only at night and are available with reservation which you have to make far in advance. They do not allow kids in these restaurants and the men have to wear long pants! Come on! It's a Caribbean Island and I'm on vacation... my husband did not want to be walking around in 100 degree heat with long pants just to have dinner. We were traveling with kids and were restricted to only the buffet. Which is horrible!!!! The food options are soooo minimal for a hotel of this size. Horrible, Horrible, Horrible!!! They literally have a handful of choices to pick from. SERVICE: Upon checkout, they attempted to charge us around $60 for stains on the sheets! First of all, whatever stain they were referring to was there to begin with. But to try to charge the guest for it?! Unbelievable! The checkout process completely ruined the entire week that we were there. In what universe do sheets in Mexico cost $60?! I refused to pay!! After arguing with the front desk person, the manager came and was even worse! They do not care about customer service at all! We owed $32 for using the gym ($8 per day which is a waste since it should not be a separate charge) and gave $100 in dollars and were told that they don't have American dollars to give change so they have to give pesos. Total lie! The manager spoke to the front desk person in Spanish (I understand a little Spanish) and said something to the effect of giving pesos in change and keeping some from the change. At this point we were so frustrated and were going to be late to the airport we didn't even realize they didn't give the correct change back until we got to the airport. They kept close to $50 instead of $32. Horrible people! Money hungry people! Not to mention they demand tip any where you go! You can order room service once per day. I ordered coffee from room service one morning and when I attempted to order again the following morning, they said I already used my daily room service because it covers morning to morning, not morning to night. Horrible people.The only good thing about this hotel was the beach... which is mother nature NOT Grand Park Royal.

  • Gracie L : Kent, United Kingdom
Amazing hotel, best holiday!

Friendly welcome, beautiful hotel, staff work tirelessly to keep the hotel spotless and clean.Our room was nice and spacious, clean, nice view of the pool and the sea. Entertainment staff were very entertaining, they try and get everyone involved but leave people alone that don't want to join in. Their mj show was really good, and their themed evenings were really enjoyable. The food in the main buffet for breakfast, lunch and dinner was amazing, a big variety especially for fussy eaters like myself. In the evenings they also had a Mexican band coming around the tables singing, which was nice and different.We only went to the Italian restraunt so can't judge the other ones, however the Italian food was delicious and the service was spot on!They had two pools which were both really nice and clean, one of them was quiet with a pool bar and the other one was bigger for family's and with the entertainment around it. The beach was beautiful with white sand and clear blue sea, was perfect, something you would only think you would see on a picture.The staff would do anything for you to have an amazing holiday and we deffinatly did!We both had the best holiday ever and was gutted to leave, will deffinatly return in the future if we have the chance to.Thank you to all the staff for an amazing holiday :)

  • naidacakarevic1 :
Great hotel, great staff

This resort was awesome. The staff here makes you feel at home, and when we go back to Cancun, they are the reason we will be staying at grand park royal again. The put on great events and really know how to keep guests entertained. The rooms are clean and have an awesome beach view, but the beds weren't as comfy as we expected. The restaurants are very nice, however, the food is okay. We expected the food to be a little better but other than that our stay was great.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, Lunch and Dinner daily (Buffet and a la Carte)
  • Snacks
  • Domestic and International drinks
  • 24 hr room service
  • Non-motorized water sports at nearby marina
  • Daily activities
  • Evening entertainment
  • 311 rooms and suites
  • 4 restaurants 
  • Snack bar
  • 4 Bars
  • 24 hour Room Service
  • 2 Pools
  • Whirlpool
  • Fitness facilities
  • Tennis courts
  • Spa (fee)
  • Meeting facilities (fee)
  • Business center (fee)
  • Wireless Internet access in public areas (fee)
  • Gift shop and tobacco shop
  • Motorized water sports (fee)
  • Laundry and dry cleaning (fee)

Deluxe Room

  • One king size or 2 double beds
  • Ocean or garden view
  • Private terrace or balcony
  • Individual air-conditioning
  • Ceiling Fan
  • Bathroom with Bathtub and Shower
  • Flat-screen Satellite TV
  • Mini-bar
  • Hair Dryer
  • Safe Deposit Box
  • Coffeemaker
  • Iron and Ironing Board
  • Telephone line with Direct Dial Long Distance Access and Voice Mail
  • Water Purification System
  • Maximum occupancy 4 people (maximum 2 children)

Royal Tower Room

  • One king size or 2 double beds
  • Adults only
  • Ocean view
  • Private terrace or balcony
  • Jetted tub
  • Individual air-conditioning
  • Ceiling Fan
  • Bathroom with Bathtub 
  • Rain shower
  • Private access to Royal Tower lounge
  • Flat-screen Satellite TV
  • Mini-bar
  • Hair Dryer
  • Safe Deposit Box
  • Coffeemaker
  • Iron and Ironing Board
  • Telephone line with Direct Dial Long Distance Access and Voice Mail
  • Water Purification System
  • Maximum occupancy 4 people 

Villa Deluxe

  • One king size or 2 double beds
  • Garden view and ocean front view available
  • Private terrace or balcony
  • Personalized butler service
  • Registration in-room
  • Fruit basket and mimosa on arrival
  • Royal VIP Lounge access
  • Gift bottle of tequila
  • Beach bag
  • Individual air-conditioning
  • Ceiling Fan
  • Bathroom with Bathtub 
  • Flat-screen Satellite TV
  • Mini-bar
  • Hair Dryer
  • Safe Deposit Box
  • Coffeemaker
  • Iron and Ironing Board
  • Telephone line with Direct Dial Long Distance Access and Voice Mail
  • Water Purification System
  • Maximum occupancy 4 people 

Villa Junior Suite

  • One king size or 2 double beds
  • Garden view and ocean front view available
  • Private terrace or balcony
  • Mini pool
  • Personalized butler service
  • Registration in-room
  • Fruit basket and mimosa on arrival
  • Royal VIP Lounge access
  • Individual air-conditioning
  • Ceiling Fan
  • Bathroom with Bathtub 
  • Flat-screen Satellite TV
  • Mini-bar
  • Hair Dryer
  • Safe Deposit Box
  • Coffeemaker
  • Iron and Ironing Board
  • Water Purification System
  • Maximum occupancy 4 people 

Villa Master Suite

  • One king size or 1 king sized sofa bed
  • Spacious living room
  • Garden view and ocean front view available
  • Private terrace or balcony
  • Mini pool
  • Personalized butler service
  • Registration in-room
  • Fruit basket and mimosa on arrival
  • Bottle of wine
  • Royal VIP Lounge access
  • Individual air-conditioning
  • Ceiling Fan
  • Bottle of tequila
  • Beach bag
  • Bathroom with Bathtub 
  • Flat-screen Satellite TV
  • Mini-bar
  • Hair Dryer
  • Safe Deposit Box
  • Coffeemaker
  • Iron and Ironing Board
  • Water Purification System
  • Maximum occupancy 4 people 

Restaurants

The Cocay

  • Buffet for breakfast, lunch and dinner
  • International

La Concha

  • A la carte for breakfast and lunch
  • International

El Oriental

  • A la carte for dinner
  • Asian cuisine
  • Reservations required
  • Exclusively for guests 12 years old and over
  • Dress code is elegant casual (long trousers and shirts with sleeves for gentlemen)

El Mirador

  • A la carte for dinner
  • Italian
  • Reservations required
  • Exclusively for guests 12 years old and over
  • Dress code is elegant casual (long trousers and shirts with sleeves for gentlemen)

Cafe Sole

  • Cafe

Bars

  • Ekinox Lounge
  • The Fresco Pool bar
  • The Premier Swim-up bar
  • Lobby Bar



Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Grand Park Royal Cancun Caribe
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Park Royal Cancun Caribe
Blvd. Kukulcan Km 10.5 Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.