Great Parnassus Resort

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  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
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Our Opinion

Good 4.5-star resort in Cancun. There are great options with regards to buffet and a la carte items. The staff is friendly and pleasant. There are a lot of daytime activities and excursions available for those wanting to venture outside of the resort. However, there were only a few nightly shows. The only issues that guests experienced were the inconsistent operations of the air conditioning system throughout the resort and rooms. There can be quite a bit of noise near the pool area. This resort is perfect for families or those with young children.


Overview
A beautiful beachfront resort located at the south end of Cancun's Hotel Zone, close to shopping and nightlife. Great Parnassus features great restaurants and bar selections, water park,a  kids' club, Convention Center facilities, an amazing spa and exchange privileges with sister property Golden Parnassus Resort & Spa.

Location: Beachfront, 15 minutes from the airport. 

Highlights
  • Room service 24 hours a day
  • Four swimming pools
  • Kids club
  • Spa

tripadvisor Traveler Reviews
  • carpediem308 :
Sd

Was good but half the bars where closed so that was bad there isn't many places to eat during the day or at lunch it would be much better if there was the bed was hard and fridge didn't get cold they are gonna renovate it so maybe it will get better nice view

  • mtpenta : Providence, Rhode Island
Decent all inclusive

There were things I liked about this hotel and things I didn't like. First, it was clean, which is the most important but very dated. We were told that the hotel was recently bought and renovations are going to start in September 2017 so they discounted many rooms.There were a lot of families from Mexico. We were pretty close the only Americans so it was hard to meet other families that spoke English. Our kids were the oldest ones there at ages 17, 14, and 14. Lots of families with young kids. The people who worked at the hotel were extremely friendly and very helpful. There is the whole buy a timeshare pitch ( although they say it isn't a timeshare) and were very aggressive even after we told them no several times. The only good thing about listening to the hour sales pitch ( which was more like one hour 45 minutes) was that they gave you $100 to use at the hotel for whatever you wanted. We used it in the Spa, which was fabulous. The air conditioning in the rooms was terrible, not unbearable, but could have been way cooler. We did ask them to come up and look at it, which they did but it didn't help. The hair dryer in the room sounded like it was going to catch on fire but I called immediately and they replaced it. The water in the restaurants and bars was fine to drink but not out of the faucet or shower. Its filled with chlorine so use bottled water to brush your teeth. The pool area was fun, sort of reminded me of spring break with all the noise but when it got to loud we moved to the beach, which had nice chairs and tiki umbrellas. The waves were big, so not many families were there who had young kids. The food was better in some restaurants than others and no reservations were required. The Japanese place was really good as well as the French place ( adults only in the French). The Manhattan restaurant was terrible but the dessert was good. The teen center was fun for the kids as well as the Sports bar. The mini golf course was beat, I mean really old..The swim up bar in the main pool was not open and neither was the swim up bar in the adult only pool. And the non motorized water sports were not free. If you had never used a wind surfer or small sail boat you had to take an $50 one hour lesson. There is not shuttle from the hotel to the lagoon, you have to take the city bus. I think you get what you pay for. Decent resort that was not too expensive.

  • Priscilla R :
Horrible !

Just returned home today from a 8night stay at this resort and only good review I have is for the staff. NOT all the staff, but the staff who work for their tips. One who was EXCEPTIONAL !! Armando Martinez . He took care of us everyday at breakfast always went above and beyond for our family !!! Any type of front desk/lobby employees or "supervisors" seriously can care less about guest needs. Nothing is ever their fault or their responsibility and everything is your fault . I had plenty of issues with them with my towel cards, to management being extremely rude when I had a complaint . Tried to charge me 30$ each towel card when I had 5 and forgot them in my first room when they switched me due to their hotel not having a functioning ac unit in my room. On my 4th night we attended a wedding that was held at this hotel so we were not in our rooms from 3pm on and my husbands JBL portable speaker disappeared. We left it out in the clear on the dresser charging and we we returned only the charger was there still plugged in just missing the speaker . We reported it and "supervisor" or security insisted he search the room himself so we let him in and he said he would do a investigation and be in touch . Of course like the rest of their management he never got back to us and when we went back to front desk to question it all they had to say was " he asked housekeeping and no one seen nothing " but he never came to meet us in lobby. He clearly seen us walking to front desk and he disappeared the other way. It's clear someone entered our room and took the speaker but how could I prove anything ? Was just a lost we had to take. Over all the hotel sucks. Every piece of it is hot! Even the elevators were dreadful. Food is bland. Best restaurant was the Japanese. Beach and pool were good. Beds were hard. Again only thing that got us threw the week was the staff!! Thanks for their positive and helpfulness they sincerely deserve all the tips! Any management or front desk u can forget it! Rude! Unprofessional ! And try to make a dollar off u anyway they can! Oh and nobody in this hotel ever had change for us. To get pesos from our US dollars . Front desk was no help what so ever! Have a complaint ??? Seriously ur a waste of their time. I will never refer this hotel and double think before booking here. Thanks again ARMANDO MARTINEZ. Your work ethic is exceptional.

  • 514TravelingQueen : Montreal, Canada
A Great Family Getaway

Expectations can lead to disappointments. I had mixed emotions after reading the reviews from previous guests however, I decided to take my chances. I set a low bar and was pleasantly surprised with the results. It is a family resort! Although it is an older hotel and a little dated as far as the rooms are concerned; the service, entertainment and food was a HIT!I’ll list Pro’s and Con’s which might be helpful for somePros- 20 mins from the airport- Looks like a cruise on land! Not a very wide hotel which is great for the little ones (not too much walking)- Unlimited al la carte dining- Asian, Steakhouse (my favorite), Italian, French, American, wine and cheese bar, Crêperie and more!- 24 hrs. room service- Stellar service (they all try their very best…..cleaning crew, food service crew, bar crew etc.)- ENTERTAINMENT (Eliser, Enrique, Manny, Jonathan, Riccardo, Carlos, Grace, Jorge etc.…. they are TOP!!!!) We will NEVER EVER forget you! They entertained a variety of activities throughout the day (guessing game, feeding iguanas, water volleyball, beach soccer & volleyball, bracelet making for the kids, water aerobics, water polo, water basketball, bingo and the list goes on!- Pool & Beach Service: tip or no tip, they ALWAYS come around to ask if you want a drink!- Pool snack bar that offers hotdogs, hamburgers, pizza, chicken wings, nachos and all toppings etc.!- Kids water park, mini golf and zip lining all on-site- Always a spot available by the pool or on the beach (beautiful turquoise waters, waves can be a little rough at times)- Security walks around all the time: in the hotel, by the beach and pool area!- 24hr coffee machine available at the Crêperie- Due to building architecture all rooms have an ocean view Cons- We were on the Southside of the resort (3rd floor even number room family suite with a king bed and bunk beds for the kids) and we heard the vents from the outside-in; morning, afternoon and night. It wasn’t painful but, could have done without. Kids TV near the bunk beds didn’t work.- Air conditioning was weak but, we also had 45 degree weather every day for 12 days, still could have used a cooler room. Room temperature was set at 18 degrees and never went below 23.5 degrees- Air conditioning weak in the elevators as well- No minibar….this was a big disappointment!!! They offer 2 mini water bottles to start and you can purchase more when needed. Luckily we brought our re-fillable mugs and were able to bring up some drinks and filtered water from the bars- Dated rooms = poor shower water pressure, cracked tiles, weak lighting and mattresses that need to be changed.We had a fantastic time despite the cons and would definitely return when some renovations are done.

  • Worldroamerz : Buford, Georgia
Fun for kids, good food, a little hot

We were traveling to several cities in Mexico and decided to end our trip with a few days in Cancun. We stayed at the Moon Palace last year, which is very high end and nice, but a bit pricey so we tried the Great Parnassus. They are currently changing the hotel name to Seadust btw.Reception area is a huge open area and there is a waterfall wall behind the desks, very nice. Staff was friendly and offered green bubbly lemonade, which the kids loved. We arrived around 11:30 so our rooms were not ready but they stored our bags & suitcases and we changed in a hospitality room and went to check out the resort. Because many areas are open to the outside it was very hot, it was in the 80s, but felt like high 90s with the humidity. Needless to say we jumped into the pool very quickly.My kids are 7 and 9 and had a blast in the kid pool areas with all the slides and the pirate ship. The kids club is really more for younger children, my kids wanted to play in the pools and the game room with air hockey and table tennis. The main pool area is fun, get there early so you can enjoy it when it is not so busy and get a good chair. It does get quite busy after lunch. They come around with little ice creams in the afternoon and on some days they came by with parrots, another time with a lemur for photo ops for the kids ($10 per picture, not too bad!).The entertainment staff is great. We had fun with Enrique and Araceli playing pool volleyball, feeding iguanas, doing water exercising, water basketball, etc.There is an Aquaworld desk by the main pool where you can book water activities (additional cost) we did the skyride, which was something different and thrilling to do!The food is very good and the variety is amazing. Is it high end? No. Not unless you eat at Big Ben or the adult only French restaurant. BUT all the food is very flavorful and again, the selection is great!The nightly shows are very entertaining, they do a good job. Gym is nice. Mini golf area is fun, tennis area is nice.Our room was fine. Beautiful view, very clean. The bathroom seemed underlit to me, just too dark, and it is indeed difficult to find an outlet in the room. There is one under the nightstand. I thought it was ridiculous they only give you 2 little bottles of water for free. It is 10 pesos per bottle thereafter. It is not much, but they should just give you 2 bottles free per day. Fridge worked fine.We only had a few complaints: the heat in the open hotel areas (not sure how you would fix that) and not enough AC in the Big Ben restaurant . AC in the room worked fine.This resort is good for a couple of days if you have kids and you don't want to spend a fortune. It is not luxury, but it is all inclusive and decent.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch and dinner daily
  • Snacks daily
  • 24 hour food and room service
  • Domestic and some imported drinks live entertainment nightly shows
  • Daily activities
  • Aerobics
  • Bicycles
  • Day & night time tennis
  • Volleyball
  • Mini-golf
  • Water park
  • Gym
  • Sauna & steam bath
  • Tai-chi
  • Sailing
  • Windsurfing
  • Kayaks
  • Pedal boats
  • Introduction to scuba in pool (except on Saturdays)  
  • 505 rooms
  • 11 restaurants
  • 9 bars
  • 4 pools, including 1 adults only pool
  • 3 outdoor jacuzzis
  • Fitness Centre
  • 2 Tennis courts
  • Boutiques
  • Beauty salon
  • Gift shop
  • Meeting facilities
  • Business centre
  • Internet (fee)
  • Mini golf
  • Theatre (Movie style for 400 people)
  • Spa
  • Sauna

Club Room

  • 1 king or 2 double beds
  • Partial sea view
  • Balcony
  • Indoor Jacuzzi
  • Air conditioning
  • Balcony
  • Blackout drapes/curtains
  • Cable TV service
  • Ceiling fan
  • Mini bar
  • Bathrobe and slippers
  • In-room climate control (air conditioning)
  • Free toiletries
  • Free cribs/infant beds
  • Daily housekeeping
  • Flat-panel TV
  • Hair dryer
  • In-room safe
  • Iron/ironing board

Suite

  • 1 king sized bed
  • Ocean or lagoon view
  • Adults-only
  • Dressing room
  • Balcony with Jacuzzi
  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Ceiling fan
  • Mini bar
  • Bathrobe and slippers
  • In-room climate control (air conditioning)
  • Free toiletries
  • Free cribs/infant beds
  • Daily housekeeping
  • Flat-panel TV
  • Hair dryer
  • In-room safe
  • Iron/ironing board

Luxury Room

  • 1 king bed or 2 matrimonial beds
  • Partial sea view
  • Balcony
  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Ceiling fan
  • Mini bar
  • Bathrobe and slippers
  • In-room climate control (air conditioning)
  • Free toiletries
  • Free cribs/infant beds
  • Daily housekeeping
  • Flat-panel TV
  • Hair dryer
  • In-room safe
  • Iron/ironing board

Family Room

  • 1 king bed in luxury room plus 3 single beds
  • Partial sea view
  • Balcony
  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Ceiling fan
  • Mini bar
  • Bathrobe and slippers
  • In-room climate control (air conditioning)
  • Free toiletries
  • Free cribs/infant beds
  • Daily housekeeping
  • Flat-panel TV
  • Hair dryer
  • In-room safe
  • Iron/ironing board
  • Maximum occupancy 5 people

Presidential Suite

  • 1 king bed and 2 matrimonial beds
  • 2 suites
  • Ocean view
  • Living room
  • Dining room
  • Kitchenette
  • Pool table
  • Balcony with Jacuzzi
  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Ceiling fan
  • Mini bar
  • Bathrobe and slippers
  • In-room climate control (air conditioning)
  • Free toiletries
  • Free cribs/infant beds
  • Daily housekeeping
  • Flat-panel TV
  • Hair dryer
  • In-room safe
  • Iron/ironing board

Restaurants

Deli Manhattan

  • A la carte for lunch and dinner
  • American

Magnus

  • Buffet for breakfast, lunch and dinner
  • International

Restaurante El Maguey

  • A la carte for dinner
  • Mexican

Porto Fino

  • A la carte for dinner
  • Italian

Samurai

  • A la carte for dinner
  • Japanese

Big Ben

  • A la carte for dinner
  • Steakhouse

Le Maison De Michelle

  • A la carte for dinner
  • French
  • Adults-only
  • Reservations required
  • Formal dress is required for dinner

Children's Carrousel

  • Buffet for lunch
  • International
  • Buffet specially designed for children

Sanctorum

  • A la carte for breakfast
  • Adults-only
  • Exclusively for guests in Club or Suite rooms

Creperie

  • Coffee shop

Bora Bora

  • Cafeteria

Bars

  • Paola's Sports Bar
  • Bongo Cocktail bar
  • Caribe Club Poolside bar
  • Squalo Beach bar
  • Kilimanjo Lobby bar
  • Le Vin Et Fromage Entertainment bar
  • Karaoke Bar
  • Oktoberfest Cocktail bar
  • Atlantis Lounge and games bar

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Great Parnassus Resort offers the following Spa facilities and treatments:

Facilities

  • Beauty salon
  • Massage rooms
  • Whirlpool bath
  • Gym

Massages

  • Deep tissue massage
  • Relaxing massage
  • Back, neck and shoulder massage
  • Foot massage
  • Hot stone massage
  • Aromatherapy massage
  • Sports massage

Facial treatments

  • Moisturizing facial
  • Nourishing facial
  • Purifying facial
  • Royal Jelly and Vitamin C facial
  • Timexpert lift facial
  • Facial for him
  • After sun facial

Wraps

  • Aloe vera and mint wrap
  • Aromatic mud wrap
  • Seaweed wrap
  • Chocolate wrap
  • Vitamin C wrap

Other treatments

  • Hair styling
  • Hair removal
  • Body exfoliation
  • Manicure, pedicure
  • Hydrotherapy
Stay at 1, Play at 2 - Adults receive access to all facilities and services of sister hotel Golden Parnassus Resort & Spa. Daily shuttle available to the sister hotel.

Honeymoon & Anniversary Bonus - One bottle of sparking wine and fruit basket. Proof of marriage required upon check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.


Resort Location Map


  • Great Parnassus Resort
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Great Parnassus Family Resort
Blvd. Kukulkan Km. 16.9 Lote 52-04 Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.