Great Parnassus Resort

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Good 4.5-star resort in Cancun. There are great options with regards to buffet and a la carte items. The staff is friendly and pleasant. There are a lot of daytime activities and excursions available for those wanting to venture outside of the resort. However, there were only a few nightly shows. The only issues that guests experienced were the inconsistent operations of the air conditioning system throughout the resort and rooms. There can be quite a bit of noise near the pool area. This resort is perfect for families or those with young children.


Overview
A beautiful beachfront resort located at the south end of Cancun's Hotel Zone, close to shopping and nightlife. Great Parnassus features great restaurants and bar selections, water park,a  kids' club, Convention Center facilities, an amazing spa and exchange privileges with sister property Golden Parnassus Resort & Spa.

Location: Beachfront, 15 minutes from the airport. 

Highlights
  • Room service 24 hours a day
  • Four swimming pools
  • Kids club
  • Spa

tripadvisor Traveler Reviews
  • Rigo M :
Excellent customer service!!!

We just returned from a trip from the Great Parnassus Family Resort, where we received great customer service. In the Magnus restaurant Armando Martinez and Wilberto took very good care of us. In the bar scene the gentlemen named Alexis and Emilio did very preparing drinks. We also received great service from Alejandro, Manuel and Armando at the Maguey Mexican Restaurant. Pepe was also of great assistance in the pool are as well and the pool activities directed by two young men. My children also enjoyed the mini golf activity. The children's pool is neat as well. Great Parnassus Family Resort has a lot to offer and very convenient to everything

  • LLGPerry :
Our Favourite resort...just came back from our 3rd visit

My husband and I just came back from 10 amazing days at The Great Parnassus. Nov 20-30/16. Firstly, I need to give huge Thank you to Elpidio Peño Manager of the resort. Elpidio went above and beyond his job, he treated us with VIP service. Many managers throughout our vacation made it very clear to us that if we needed anything just to ask. One evening at dinner we were presented with 2 bottles of wine that were personalized with our photo on it for the label, it was unbelievable. The following staff made our vacation so much fun...Josue in the French, he is so professional and made our Anniversary extra special. Absolan and Erikk were top knotch in the Japanese. Emiliano is the sweetest guy in Portofino. Please seek out Felipe, Wilberto and Afrain in the Magnus. Julian, Matilde, Sergio, Eulogio were fantastic bartenders. Pablo always remembers us each year in the front lobby. Almost forgot about okey dokey karaoke Pepe at the beach. Get to know the staff and you will have a super vacation! Many great improvements from last year, more volleyball, maintenance on the building, better temperature in the eating areas and rooms to name a few. For those who complain about everything,I would say relax!!!!!! Enjoy the weather and stop worrying about wifi etc. We can't wait to go back next November! Lori and Graham Perry

  • marciabrand0 : Houston, Texas
Great place!

- The Kids Club is very nice. They have space for 2 years old (without parent) and up!they have their own swimming pool! a lot of activities! it opens from 9:00am to 8:50pm!- The girls who are in charge of the Kids Club are super nice, specially Marissu, Angie and Susana and all the others who were working from 11/23/2016 to 11/27/2016.- The Karaoke is so fun! The only not very nice DJ is a girl named Jamily. But the other DJ I believe his name is Rogelio, he is new but he is sooooo fun!- The waitresses are nice.- Food, drinks and snacks are every where!- Every night there is a show from 9:00pm to 10:00pm, then you go to the Karaoke. Soooo fun!

  • mcd2099 : Chicago, Illinois
THIS RESORT HELD ME FOR RANSOM.......MUST READ BEFORE BOOKING!!!!!!!

After my stay at this hotel I tried to check out and they would not allow me to check out. They said my hotel bill had not been paid by my travel agency and that I had to pay it if they are going to let me leave the resort. I replied sarcastically and said "so, your going to kidnap me?" and the manager replied with a simple "yes". at this point i was terrified, so i had them dial my travel agency in order to get things sorted out (which i had to pay $10/minute for). My travel agent assured me it was paid and even sent proof to the hotel and myself. They still refused to let me leave, the manager stated "I cant verify it because accounting is closed". Mind you it is around 2:00PM on a Monday, this seemed odd to me. I explained to him that this is a problem to work out with the travel agency my ride for the airport will be here any minute. As soon as my ride showed up I tried to obtain my luggage from the bellboy and he said he was instructed to hold them until the manager said it was ok. They also proceeded to tell my ride service that the guards at the gate have been instructed to not let me leave the resort so if he tries to take me he will also be held there. after arguing with them for a while i decided to just pay whatever they are charging me and deal with it later. After I paid the manager was no where to be found, therefore the bellboy would not give my bags. By the time it all got worked out , my ride service that I paid for in advance had left, I had to pay for a taxi, and i missed my flight, which i had to end up paying for another one. This all took place on November 7, 2016 and I still have not received a refund. I was informed today that even though the resort confirmed they received the original payment from the travel agency they are still refusing to issue a refund. To top it all off they charged me for an additional day since i missed the checkout deadline while trying to sort this all out. Luckily for me my travel agency has agreed to refund me what i paid the hotel and any additional expenses themselves while they work it out with the resort. The resort itself was average, and the food was no good, even if it was a great resort it is not worth the trouble or the embarrassment we went through. Not to mention we were terrified the whole time during this ordeal. Please stay away from this place, I have also reached out to news outlets to warn people about this. If anyone else has had a similar experience here please post it.

  • Dionicio L :
Restaurant El mexicano

Great restaurant to eat great stuff the captain was great and the rest of the employees great food I even took a picture of the captain this is him this is an all inclusive resort it's not the Best but if you want to have some fun at a good price I will definitely recommend this one

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch and dinner daily
  • Snacks daily
  • 24 hour food and room service
  • Domestic and some imported drinks live entertainment nightly shows
  • Daily activities
  • Aerobics
  • Bicycles
  • Day & night time tennis
  • Volleyball
  • Mini-golf
  • Water park
  • Gym
  • Sauna & steam bath
  • Tai-chi
  • Sailing
  • Windsurfing
  • Kayaks
  • Pedal boats
  • Introduction to scuba in pool (except on Saturdays)  
  • 505 rooms
  • 11 restaurants
  • 9 bars
  • 4 pools, including 1 adults only pool
  • 3 outdoor jacuzzis
  • Fitness Centre
  • 2 Tennis courts
  • Boutiques
  • Beauty salon
  • Gift shop
  • Meeting facilities
  • Business centre
  • Internet (fee)
  • Mini golf
  • Theatre (Movie style for 400 people)
  • Spa
  • Sauna

Club Room

  • 1 king or 2 double beds
  • Partial sea view
  • Balcony
  • Indoor Jacuzzi
  • Air conditioning
  • Balcony
  • Blackout drapes/curtains
  • Cable TV service
  • Ceiling fan
  • Mini bar
  • Bathrobe and slippers
  • In-room climate control (air conditioning)
  • Free toiletries
  • Free cribs/infant beds
  • Daily housekeeping
  • Flat-panel TV
  • Hair dryer
  • In-room safe
  • Iron/ironing board

Suite

  • 1 king sized bed
  • Ocean or lagoon view
  • Adults-only
  • Dressing room
  • Balcony with Jacuzzi
  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Ceiling fan
  • Mini bar
  • Bathrobe and slippers
  • In-room climate control (air conditioning)
  • Free toiletries
  • Free cribs/infant beds
  • Daily housekeeping
  • Flat-panel TV
  • Hair dryer
  • In-room safe
  • Iron/ironing board

Luxury Room

  • 1 king bed or 2 matrimonial beds
  • Partial sea view
  • Balcony
  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Ceiling fan
  • Mini bar
  • Bathrobe and slippers
  • In-room climate control (air conditioning)
  • Free toiletries
  • Free cribs/infant beds
  • Daily housekeeping
  • Flat-panel TV
  • Hair dryer
  • In-room safe
  • Iron/ironing board

Family Room

  • 1 king bed in luxury room plus 3 single beds
  • Partial sea view
  • Balcony
  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Ceiling fan
  • Mini bar
  • Bathrobe and slippers
  • In-room climate control (air conditioning)
  • Free toiletries
  • Free cribs/infant beds
  • Daily housekeeping
  • Flat-panel TV
  • Hair dryer
  • In-room safe
  • Iron/ironing board
  • Maximum occupancy 5 people

Presidential Suite

  • 1 king bed and 2 matrimonial beds
  • 2 suites
  • Ocean view
  • Living room
  • Dining room
  • Kitchenette
  • Pool table
  • Balcony with Jacuzzi
  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Ceiling fan
  • Mini bar
  • Bathrobe and slippers
  • In-room climate control (air conditioning)
  • Free toiletries
  • Free cribs/infant beds
  • Daily housekeeping
  • Flat-panel TV
  • Hair dryer
  • In-room safe
  • Iron/ironing board

Restaurants

Deli Manhattan

  • A la carte for lunch and dinner
  • American

Magnus

  • Buffet for breakfast, lunch and dinner
  • International

Restaurante El Maguey

  • A la carte for dinner
  • Mexican

Porto Fino

  • A la carte for dinner
  • Italian

Samurai

  • A la carte for dinner
  • Japanese

Big Ben

  • A la carte for dinner
  • Steakhouse

Le Maison De Michelle

  • A la carte for dinner
  • French
  • Adults-only
  • Reservations required
  • Formal dress is required for dinner

Children's Carrousel

  • Buffet for lunch
  • International
  • Buffet specially designed for children

Sanctorum

  • A la carte for breakfast
  • Adults-only
  • Exclusively for guests in Club or Suite rooms

Creperie

  • Coffee shop

Bora Bora

  • Cafeteria

Bars

  • Paola's Sports Bar
  • Bongo Cocktail bar
  • Caribe Club Poolside bar
  • Squalo Beach bar
  • Kilimanjo Lobby bar
  • Le Vin Et Fromage Entertainment bar
  • Karaoke Bar
  • Oktoberfest Cocktail bar
  • Atlantis Lounge and games bar

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Great Parnassus Resort offers the following Spa facilities and treatments:

Facilities

  • Beauty salon
  • Massage rooms
  • Whirlpool bath
  • Gym

Massages

  • Deep tissue massage
  • Relaxing massage
  • Back, neck and shoulder massage
  • Foot massage
  • Hot stone massage
  • Aromatherapy massage
  • Sports massage

Facial treatments

  • Moisturizing facial
  • Nourishing facial
  • Purifying facial
  • Royal Jelly and Vitamin C facial
  • Timexpert lift facial
  • Facial for him
  • After sun facial

Wraps

  • Aloe vera and mint wrap
  • Aromatic mud wrap
  • Seaweed wrap
  • Chocolate wrap
  • Vitamin C wrap

Other treatments

  • Hair styling
  • Hair removal
  • Body exfoliation
  • Manicure, pedicure
  • Hydrotherapy
Stay at 1, Play at 2 - Adults receive access to all facilities and services of sister hotel Golden Parnassus Resort & Spa. Daily shuttle available to the sister hotel.

Honeymoon & Anniversary Bonus - One bottle of sparking wine and fruit basket. Proof of marriage required upon check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.


Resort Location Map


  • Great Parnassus Resort
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Great Parnassus Family Resort
Blvd. Kukulkan Km. 16.9 Lote 52-04 Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.