This site requires JavaScript. I will only be visible if you have it.

Holiday Inn Cancun Arenas

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Weddings
  • Bonus
Our Opinion

Located at the edge of the main strip, the Holiday Inn Cancun is an OK resort. This is definitely a better option for those looking for a short stay in Cancun. The majority of staff here are friendly and pleasant. This hotel has an all-inclusive option, and there are some do's and don'ts for certain guests, making it sometimes a bit of a hassle. The all-inclusive options when it comes to food is adeqaute. This resort is a great option for families or those looking for a quieter stay in Cancun. However, because of its location, its options, and price, there are a lot more suitable resorts to choose from that are of better value.

Mediterranean style property, stands out as one of the best values in the hotel zone, with a charming atmosphere and surrounded by tropical gardens.

Location: Beachfront, 20 minutes from the Cancun International Airport, just a few steps away from Cancun Hotel Zone.

  • Swimming pool
  • Three restaurants
  • Free wifi throughout hotel
  • Child-friendly

tripadvisor Traveler Reviews
  • Scorp1975 : Brighton, United Kingdom
Worst hotel ever

If your looking for peace and quiet on a white sandy beach , don't come to this hotel . The blare music from 10 am till late at night . They have pool activities with the worst voice and can be heard several km away . This is not what I expected from a major hotel chain and this has put me off ever using this hotel ever again . I am going to recomend to all my friends and customers never to use them EVER

  • Catalin D : Bucharest, Romania
Good for families

I would recommend this hotel for families and not for couples. The hotel has many activities and facilities, yet its not so attractive for young people. The beach is not good, but I discovered that this is general problem in Cancun. The staff is absent minded, except the people working for breakfast.

  • Kimberly A :
Holiday Inn

Very nice, lovely. The staff very nice, the rooms very clean, and the food so good. I like dinner/ show. And only the thing... Its very small, but the important its you come to relax, and its easy to go. Very good.

  • NFelt : Warrington, United Kingdom

Upon arrival this seemed lovely, complimentary drink whilst we were queuing for check in and all looked good!It's an easy trip from the airport to the hotel and easy short bus ride to the strip but we were left feeling quite let down.Whilst the rooms were large and clean, the front rooms have disappointing views - our double doors opened in to the car park!Our shower had no water, we reported it to reception and maintenance came "fixed it" and left!It was still not hot so I called reception only to be hung up on! Had to go to reception again and still nothing. Only on the third visit to reception and me demanding to move to another room did it get sorted. And no apologies from the staff either....super disappointing.Pools are nice, beach is small but clean.

  • lamphs : Damascus, Maryland
Credit card...

Typical Holiday Inn property in terms of a clean, comfortable room.Check-in - the front desk staff was indifferent to me. But more importantly, even though a 'chip and signature' method was used for my credit card. Credit card approved and license copied. But the staff wrote down my credit card number, expiration date, and 3 digit security code on the back of the credit card receipt. I ask why; reply "those are our rules". An incredible amount of personal damage can occur with this information (including the license). I've called the bank for a replacement credit card, unfortunately.Asked about the airport shuttle. For a Holiday Inn, the lack of English was surprising. I was aware of the taxi of course, but what I was asking about was a shared shuttle such as those used in many places. But the staff had no idea about what I was speaking of.The breakfast buffet was horrible in terms of food flavor, selection, and quality. No bacon?Finally, I was there for one night before I went to the airport, so the stay was OK. But, beware, if you are planning to vacation at this property, don't. The beach area is 10-12 feet wide, i.e. edge of property to the sea. There are few loungers and even fewer umbrellas.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 Meals plus snacks
  • All drinks (domestic beer & cocktails, house wine with dinner)
  • Daily activities 
  • Nightly entertainment
  • Non-motorized water sports
  • Volleyball
  • 209 rooms
  • 3 restaurants
  • Snack bar 
  • 3 Bars
  • 2 Pools (including children's pool)
  • Fitness facilities
  • Shops (fee)
  • Internet access (fee)
  • Business centre (fee)
  • Golf nearby, (fee)

Guest Room

  • In room heating and A/C
  • Balcony or terrace
  • Free wifi
  • Seperate hanging closets
  • In-room safe
  • Iron and ironing board
  • Bathroom anities
  • Hair dryer
  • Coffee/tea maker
  • Cofee/tea supplies
  • Cable and satellite TV
  • Radio
  • Work desk
  • Phone
  • Opening windows
  • Connecting suites available


  • In room heating and A/C
  • Balcony or terrace
  • 32" TV
  • Seperate sitting area with sleeper sofa
  • Kitchenette
  • Pillow menu
  • Full refrigerator
  • Free wifi
  • Seperate hanging closets
  • In-room safe
  • Iron and ironing board
  • Bathroom anities
  • Hair dryer
  • Coffee/tea maker
  • Cofee/tea supplies
  • Cable and satellite TV
  • Radio
  • Work desk
  • Phone
  • Opening windows
  • Connecting suites available



  • Buffet for breakfast, lunch and dinner
  • Inernational


  •  A la carte for dinner
  • Italian
  • Reservations required

Ocean Grill Tequila

  • A la carte for dinner
  • Mexican
  • Reservations required

Snack Bar

  • Snack bar


  • Lobby Bar
  • Pool Bar
  • Theatre Bar

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Holiday Inn Cancun Arenas

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Holiday Inn Cancun Arenas
Blvd Kukulcan Manzana Km 2.5, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.