• Hyatt Zilara Cancun

    Cancun, Mexico
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Our Opinion

An excellent choice for couples and mature travelers looking for rest and relaxation. The best part about this resort is their team. All facets of the resort is tended by incredibly friendly staff. They work tirelessly and do everything they can to ensure that all of your concerns are being met. The grounds and rooms are always kept in immaculate conditions. There are a variety of dining options (both buffet and a la carte) available. The menu changes quite often, so you're never left eating the same food twice. The resort is near a beautiful beach and has a great pool deck. Both are relatively big nad have plenty of loungers availble. You won't ever have to fight for a spot here!

Hyatt Zilara Cancun

Beachfront with breathtaking views of the Caribbean Sea. This adult-only, all-suite, all-inclusive resort, combines outstanding facilities with exceptional amenities. Hyatt Zilara Cancun is located ocean front in the middle of the hotel zone near shopping and nightlife. The resort offers All-Suite accommodations including ocean view or oceanfront Junior Suites and Cancun's only ocean/Swim-up One Bedroom Suite Beachfront, all with a casual ambiance in a luxurious setting.
Location: Beachfront hotel in the heart of Cancun's hotel zone, walking distance to main shopping malls, nightlife, and discos, 25 minutes to town and 35 minutes to the airport.

Hyatt Zilara Cancun Reviews

  • TripAdvisor Reviews
  • Hyatt Zilara Cancun
    • TripAdvisor Traveler Rating
      Hyatt Zilara Cancun Rating 1477 Reviews
    • Location
    • Sleep Quality
    • Rooms
    • Service
    • Value
    • Cleanliness

    TripAdvisor® Traveler Reviews


    Just got back from a two week stay, almost cried to come home. It's pure luxury and the best hotel we've ever stayed at! Food is excellent particularly the sushi in asiana (addicted and my boyfriend... Read Full Review

    2016-09-28 - Reviewed By : hayley l - Thornaby on Tees, United Kingdom
    Beautiful resort. Staff are awesome!

    Shows need more variety rather than just a dance show every night. But enjoyed the resort and the staff. Good food although it isn't served at the pool. Just in the pool restaurant. Be nice if they... Read Full Review

    2016-09-28 - Reviewed By : Norman G - Buford, Georgia

    We went Sept 22-26 and fell in love with this place! We will definitely stay here every single time we come back to Cancun no questions asked. We upgraded our room to the swim up suite and the... Read Full Review

    2016-09-27 - Reviewed By : Jon O -

Hyatt Zilara Cancun Deals

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Hotel Amenities


  • 285 rooms in buildings
  • 1 buffet restaurant
  • 5 gourmet a la carte restaurants
  • Tequila and wine sommeliers
  • 24 hr room service
  • Snack bar
  • 5 bars including Beach bar, Swim-up bar
  • 2 pools
  • Golf nearby
  • Meeting facilities
  • Business Centre (fee) 
  • 1 tennis court (1 lit) on-site
  • Shopping plaza
  • WiFi internet
  • Sauna (fee) 
  • Steamroom (fee) 
  • 2 Jacuzzis
  • Spa (fee)
  • Fitness facilities
  • Exercise classes
  • Scuba diving on-site (fee)
  • Beauty salon (fee) 


Junior Suite includes:
  • 1 king or 1 double beds
  • Pillow menu
  • Air-conditioning
  • Sitting area
  • Sofa bed
  • Hammock
  • Satellite TV
  • CD & DVD player
  • WiFi
  • In-room safe
  • Iron
  • Balcony or Terrace
  • Full bathroom
  • Designer toiletries
  • Bathrobes & slippers
  • Jacuzzi
  • Hairdryer
  • Mini-bar
  • Coffee maker
  • Liquor cabinet with a selection of domestic and imported beverages
  • Unique "Magic Box" for discreet 24-hour room service delivery
  • Max occ 4

All Inclusive Features

  • 3 meals daily plus snacks
  • 24-hour room service
  • All drinks (Premium brands, International beer, House Wine, 24 hours)
  • Snorkeling
  • Boogie Boards
  • Introductory scuba diving lesson
  • Tennis
  • Volleyball
  • Exercise classes (Aerobics, Spinning, Yoga)
  • Daily activities
  • Evening entertainment
Hyatt Club Level INCLUSIONS *:
  • Luxurious accommodation (personalized)
  • Concierge service (personalized)
  • Butler service (personalized)
  • Exclusive access to Chef's Plate gourmet restaurant (only for Prem Ocean Front Jr. Ste, Prem Ocean Front Deluxe Ste, Prem Swim-Up Ste and Presidential Ste)
  • Exclusive beach cabana (only for Premium Ocean Front Deluxe Suite, Premium Swim-Up Suite and Presidential Suite)
  • Welcome cocktail upon arrival (personalized)
  • Bath amenities (upgraded)
  • Premium brand drinks (unlimited)
  • In-room DVD library (only in Premium Swim-Up Suite and Presidential Suite)
  • Complimentary unlimited domestic and international telephone calls (only for Premium Swim-Up Suite and Presidential Suite)
  • Complimentary Wi-Fi Coffee-maker (State-of-the-art gourmet)
  • Discount on express laundry service Snacks
  • * Included with "Premium Ocean Front Junior Suite", "Premium Ocean Front Deluxe Suite", "Premium Swim-Up Suite" and "Presidential Suite" only


Honeymoon Bonus - Receive Spa discount, a bottle of sparkling wine in room upon arrival, flower petal decorations and a sweetheart cake for 2. Request at time of booking. Marriage certificate to be presented at check-in.

Wedding Bonus - Wedding packages available, please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Extra Info

Adults 16+ only. Some restaurants may be open for certain meals only and limited visits may apply. Reservations and dress code may be in effect for a la carte restaurants. Time restrictions may apply for water sports. Formerly The Royal Cancun.

Note: Escapes.ca makes every effort to ensure that information on this page is current, however, all information on this page is subject to change without notice.

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